It continues to be a problem for you? I have been using the web search on and off all afternoon with no problems after my first search turning up blank. I did a second search and subsequent ones immediately after with no issues. Have you tried rebooting your computer? Linda in Costa Rica Monroe County, New York Genealogy http://freepages.genealogy.rootsweb.ancestry.com/~monroenys Monroe County, New York History http://freepages.history.rootsweb.ancestry.com/~monroenys -----Original Message----- From: Chasgustaf@aol.com Sent: Saturday, 05 November, 2011 5:23 PM To: ftm-tech@rootsweb.com Subject: Re: [FTM-TECH] Ancestry down for Maintenance? I just sent an e-mail to Ancestry. Of course they won't get until Monday and no answer until Tuesday. This is the second problem with the Green Leafs this week. In a message dated 11/5/2011 5:55:51 P.M. Eastern Daylight Time, bhamilton3@cox.net writes: The browser should not matter. The web search in FTM 2012 uses its own modified browser. I was experiencing the problem with a blank search window. Since the grandkids have been playing games all day, I decided to reboot. After rebooting, I still encountered the problem for a moment but it is working properly now. It looks like they had some type of problem but have it fixed now. BJ On 11/5/2011 2:32 PM, Linda H Gutierrez wrote: > If you switch your default browser to IE do you still see the problem? >

>From Linda, "It continues to be a problem for you? I have been using the web search on And off all afternoon with no problems after my first search turning up Blank. I did a second search and subsequent ones immediately after with no Issues." My response. I have been having this problem all day today, Saturday. The search seems to work when the search contains only "personal trees" but if the search includes two or more Source documents, i.e.: census or birth records etc, I cannot get in. I get the screen with the "please try again later" statement. This all started when 2012 began arriving. I still use 2011 and do not want to install 2012 until my tree information has been cleaned up. I am about 80% done with that. Ken. -------Original Message------- From: Linda H Gutierrez Date: 11/5/2011 7:35:07 PM To: ftm-tech@rootsweb.com Subject: Re: [FTM-TECH] Ancestry down for Maintenance?