Thanks, Annie. I will try that first. We had a storm last night, lost electricity. I think I may have had an ancestry page up when that happened, so maybe that is a factor, although internet is connected and all other sites seem to be working. -----Original Message----- From: ftm-tech-bounces@rootsweb.com [mailto:ftm-tech-bounces@rootsweb.com] On Behalf Of Hcounter@aol.com Sent: Monday, August 22, 2011 9:14 AM To: ftm-tech@rootsweb.com Subject: Re: [FTM-TECH] Problem with ancestry log in Have had that problem. Had to clear all temp files and re-boot. Annie in Minnesota In a message dated 8/22/2011 8:07:51 A.M. Central Daylight Time, cshotts1@carolina.rr.com writes: Is anyone else having a problem with ancestry.com today? I am logged in on the "home" page of my ancestry.com but when I try to do a search or look at messages, etc., the next page that comes up does not have me logged in. Instead, it provides the blank boxes for login and password but will not take them. If this is just a problem for me, I will contact ancestry, but first though I would check to see if others are having the same problem. ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Online Support for Family Tree Maker Version 16 and earlier http://pastftm.custhelp.com/ Version 2008 - 2011 http://ftm.custhelp.com/ ------------------------------- To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message