Lloyd, What type of file is this? How large (kb) is this file? Have you used this same file with another person? Thanks, David C Abernathy Email disclaimers ---------------------------------------------------------------------------- This message represents the official view of the voices in my head. ---------------------------------------------------------------------------- http://www.SchmeckAbernathy.com == All outgoing and incoming mail is scanned by F-Prot Antivirus  == -----Original Message----- From: ftm-tech-bounces@rootsweb.com [mailto:ftm-tech-bounces@rootsweb.com] On Behalf Of Lloyd Hite Sent: Sunday, August 07, 2011 5:18 AM To: FTM-Tech Subject: [FTM-TECH] FTM 2011 Crashing Hello List, Yesterday evening and again this morning when I loaded a photo from my multimedia file to FTM Media file, FTM would crash and I would get this message; (FTM 2011 has encountered a problem and needs to close. We are sorry for the inconvenience.) What could be causing this problem? Lloyd ____________________________________________________________ Get Free Email with Video Mail & Video Chat! http://www.juno.com/freeemail?refcd=JUTAGOUT1FREM0210 ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Online Support for Family Tree Maker Version 16 and earlier http://pastftm.custhelp.com/ Version 2008 - 2011 http://ftm.custhelp.com/ ------------------------------- To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message