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    1. Re: [FTM-TECH] Repair of FTM-2011 tree
    2. Caroline Gurney
    3. I have had the same problems with History that Richard and Mary describe. It works intermittently at best and, even when it does work, the entries are lost when the file is closed. I have read many similar complaints so it is clearly a fault with the FTM 2011 software and not with our individual databases. Caroline Gurney http://www.carosfamily.com http://cmgurney.blogspot.com On 4 October 2011 06:07, Mary Ellis <mwellis@triad.rr.com> wrote: > I was going to ask about this the other day.  My history file never > changes... all are 2010 entries.  It was very useful while it lasted. > > Mary > > On 10/4/2011 12:56 AM, Richard Humphrey wrote: >> A bit ago a blog posting discussed the usefulness of history information in >> FTM and I looked again at this feature.  When I make changes in my FTM2011 >> tree, they are appropriately listed in the history.  HOWEVER, once the tree >> file is closed (FTM not even shut down) and then re-opened, the history no >> longer shows the changes made in that previous session. >> >> >> >> Although there are some history entries showing, it is the same every time >> the tree is opened.  In my tree most of the entries are dated in September >> 2009. My tree started back in the FTM for Windows days and has been migrated >> upwards as each new FTM version has been released.  I wonder if some kind of >> file corruption has occurred. >> >> >> >> I presented tech support with this issue and the response went only as far >> as that published to date in the Knowledge Base, etc. "Upload your tree to >> ancestry and then back down again via GEDCOM, etc."  For a number of >> reasons, I do not want to do this. >> >> >> >> Query: There must be software tools available to inspect and adjust the >> different components (tables, etc.) in the FTM tree file.  For example: Is >> it possible to just 'zap' the contents of my history file table so that it >> could resume normal operation? >> >> >> >> In general, are there tools/services available for things like this?  Might >> there be a resource - with or without charge - for a user to have their tree >> "repaired"? From whom?  Ancestry, Hire an Expert or ?? >> >> >> >> Thanks, >> >> Richard

    10/04/2011 12:19:32
    1. Re: [FTM-TECH] Repair of FTM-2011 tree
    2. Rosemary Jones
    3. It was that way with FTM2010 for me as well. It has never really worked. Rosemary On Tue, Oct 4, 2011 at 12:19 AM, Caroline Gurney <caroline.gurney@gmail.com>wrote: > I have had the same problems with History that Richard and Mary > describe. It works intermittently at best and, even when it does work, > the entries are lost when the file is closed. I have read many similar > complaints so it is clearly a fault with the FTM 2011 software and > not with our individual databases. > > Caroline Gurney > > http://www.carosfamily.com > http://cmgurney.blogspot.com > > > > > On 4 October 2011 06:07, Mary Ellis <mwellis@triad.rr.com> wrote: > > I was going to ask about this the other day. My history file never > > changes... all are 2010 entries. It was very useful while it lasted. > > > > Mary > > > > On 10/4/2011 12:56 AM, Richard Humphrey wrote: > >> A bit ago a blog posting discussed the usefulness of history information > in > >> FTM and I looked again at this feature. When I make changes in my > FTM2011 > >> tree, they are appropriately listed in the history. HOWEVER, once the > tree > >> file is closed (FTM not even shut down) and then re-opened, the history > no > >> longer shows the changes made in that previous session. > >> > >> > >> > >> Although there are some history entries showing, it is the same every > time > >> the tree is opened. In my tree most of the entries are dated in > September > >> 2009. My tree started back in the FTM for Windows days and has been > migrated > >> upwards as each new FTM version has been released. I wonder if some > kind of > >> file corruption has occurred. > >> > >> > >> > >> I presented tech support with this issue and the response went only as > far > >> as that published to date in the Knowledge Base, etc. "Upload your tree > to > >> ancestry and then back down again via GEDCOM, etc." For a number of > >> reasons, I do not want to do this. > >> > >> > >> > >> Query: There must be software tools available to inspect and adjust the > >> different components (tables, etc.) in the FTM tree file. For example: > Is > >> it possible to just 'zap' the contents of my history file table so that > it > >> could resume normal operation? > >> > >> > >> > >> In general, are there tools/services available for things like this? > Might > >> there be a resource - with or without charge - for a user to have their > tree > >> "repaired"? From whom? Ancestry, Hire an Expert or ?? > >> > >> > >> > >> Thanks, > >> > >> Richard > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Online Support for Family Tree Maker > Version 16 and earlier > http://pastftm.custhelp.com/ > > Version 2008 - 2011 > http://ftm.custhelp.com/ > > ------------------------------- > To unsubscribe from the list, please send an email to > FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

    10/04/2011 04:19:04
    1. Re: [FTM-TECH] Repair of FTM-2011 tree
    2. Caroline Gurney
    3. On 4 October 2011 06:19, I wrote: > I have had the same problems with History that Richard and Mary > describe. It works intermittently at best and, even when it does work, > the entries are lost when the file is closed. I have read many similar > complaints so it is clearly a fault with the FTM  2011 software and > not with our individual databases. I'm very pleased to report that History is now working correctly in FTM 2012. Caroline Gurney http://www.carosfamily.com http://cmgurney.blogspot.com

    10/11/2011 07:37:48