How many individuals do you have in the data base? If there are a large number, the program is attempting to build the index for the data base before displaying the index. I would let the program continue to run to see if if finally generates the index. BJ On 10/12/2011 7:24 AM, Tom Herson wrote: > I've installed FTM 2012on a computer using Windows Vista Home Premium. I've also linked and synched my tree to Ancestry. > > The first problem is that when I select People/Family to view the Index, it keeps working and working and working. I've had to shut the program down twice, but the problem doesn't go away when I attempt to view the Index. > > Any suggestions? >

BJ, I have 10,312 individuals in the database, the same number that I had in FTM 2011. The Indes does finally display after a LOT longer than it took using FTM 2011. But, after making some entries and attempting to move to a new person via the Index, building the index again takes way too long. Does it have anything to do with the tree being linked to Ancestry? If so, how do I unlink the tree? I'm not going to wait an eternity each time I change individuals that I am working with. Tom Herson Ithaca, NY ----- Original Message ----- From: "BJ" <bhamilton3@cox.net> To: <ftm-tech@rootsweb.com> Sent: Wednesday, October 12, 2011 10:40 AM Subject: Re: [FTM-TECH] FTM 2012 People/Family Index > How many individuals do you have in the data base? If there are a > large number, the program is attempting to build the index for the data > base before displaying the index. I would let the program continue to > run to see if if finally generates the index. > > BJ > > On 10/12/2011 7:24 AM, Tom Herson wrote: >> I've installed FTM 2012on a computer using Windows Vista Home Premium. >> I've also linked and synched my tree to Ancestry. >> >> The first problem is that when I select People/Family to view the Index, >> it keeps working and working and working. I've had to shut the program >> down twice, but the problem doesn't go away when I attempt to view the >> Index. >> >> Any suggestions? >> > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Online Support for Family Tree Maker > Version 16 and earlier > http://pastftm.custhelp.com/ > > Version 2008 - 2011 > http://ftm.custhelp.com/ > > ------------------------------- > To unsubscribe from the list, please send an email to > FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

I only have 2300+ individuals but am not experiencing any problems with the index. As to the suggestion of changing the automatic syncing - it should not have any influence on the index. Although I use the manual option, I did change to automatic and had no problems with the index. Just to check, I am using build 388. Can you check Help, About FTM and look at the last three digits of the FTM version number to ensure it is 388. Just to check, could you see if you change the sync option to automatic to see if the problem reoccurs? The only differences between the automatic and manual options are Automatic Syncs when the file is opened. Syncs when the file is closed. Syncs when you click Sync Now. Manual Syncs when you click Sync Now. BJ On 10/12/2011 8:10 AM, Tom Herson wrote: > BJ, > > I have 10,312 individuals in the database, the same number that I had in FTM > 2011. The Indes does finally display after a LOT longer than it took using > FTM 2011. But, after making some entries and attempting to move to a new > person via the Index, building the index again takes way too long. Does it > have anything to do with the tree being linked to Ancestry? If so, how do I > unlink the tree? I'm not going to wait an eternity each time I change > individuals that I am working with.

Hi, The build I have is 388. I switched to automatic syncing and the wait to build the Index was significantly less than I was experiencing earlier. *amazed*( :) I switched back to manual because I don't like to have to wait while it syncs at the beginning. I doubt very much that I will be updating anything via the web tree so I don't see any point in syncing at both the beginning and the end of using the program on my PC. Tom Herson Ithaca, NY ----- Original Message ----- From: "BJ" <bhamilton3@cox.net> To: <ftm-tech@rootsweb.com> Sent: Wednesday, October 12, 2011 4:14 PM Subject: Re: [FTM-TECH] FTM 2012 People/Family Index >I only have 2300+ individuals but am not experiencing any problems with > the index. As to the suggestion of changing the automatic syncing - it > should not have any influence on the index. Although I use the manual > option, I did change to automatic and had no problems with the index. > Just to check, I am using build 388. Can you check Help, About FTM and > look at the last three digits of the FTM version number to ensure it is > 388. > > Just to check, could you see if you change the sync option to automatic > to see if the problem reoccurs? > > The only differences between the automatic and manual options are > Automatic > Syncs when the file is opened. > Syncs when the file is closed. > Syncs when you click Sync Now. > Manual > Syncs when you click Sync Now. > > BJ > > > On 10/12/2011 8:10 AM, Tom Herson wrote: >> BJ, >> >> I have 10,312 individuals in the database, the same number that I had in >> FTM >> 2011. The Indes does finally display after a LOT longer than it took >> using >> FTM 2011. But, after making some entries and attempting to move to a new >> person via the Index, building the index again takes way too long. Does >> it >> have anything to do with the tree being linked to Ancestry? If so, how do >> I >> unlink the tree? I'm not going to wait an eternity each time I change >> individuals that I am working with. > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Online Support for Family Tree Maker > Version 16 and earlier > http://pastftm.custhelp.com/ > > Version 2008 - 2011 > http://ftm.custhelp.com/ > > ------------------------------- > To unsubscribe from the list, please send an email to > FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

Tom, I only have just over 5,000 individuals in my tree and was experiencing exactly the same problem. I changed the settings so that the tree was not trying to sync automatically with Ancestry and the problem went away. On the Plan workspace, close to the top right hand corner, there is a "Sync Now" button. To the right of the button is an arrow for a drop down menu. From that menu choose Sync Options. The Update Options window will open. Change the "Update linked trees" setting from "Automatically" to "Manually". I don't have any problem remembering to sync my tree manually from time to time during data entry. I always do so before I back up and then shut down FTM 2012. Caroline Gurney http://www.carosfamily.com http://cmgurney.blogspot.com On 12 October 2011 16:10, Tom Herson <therson@twcny.rr.com> wrote: > BJ, > > I have 10,312 individuals in the database, the same number that I had in FTM > 2011. The Indes does finally display after a LOT longer than it took using > FTM 2011. But, after making some entries and attempting to move to a new > person via the Index, building the index again takes way too long. Does it > have anything to do with the tree being linked to Ancestry? If so, how do I > unlink the tree? I'm not going to wait an eternity each time I change > individuals that I am working with. > > Tom Herson > Ithaca, NY > > ----- Original Message ----- > From: "BJ" <bhamilton3@cox.net> > To: <ftm-tech@rootsweb.com> > Sent: Wednesday, October 12, 2011 10:40 AM > Subject: Re: [FTM-TECH] FTM 2012 People/Family Index > > >> How many individuals do you have in the data base?   If there are a >> large number, the program is attempting to build the index for the data >> base before displaying the index.  I would let the program continue to >> run to see if if finally generates the index. >> >> BJ >> >> On 10/12/2011 7:24 AM, Tom Herson wrote: >>> I've installed FTM 2012on a computer using Windows Vista Home Premium. >>> I've also linked and synched my tree to Ancestry. >>> >>> The first problem is that when I select People/Family to view the Index, >>> it keeps working and working and working. I've had to shut the program >>> down twice, but the problem doesn't go away when I attempt to view the >>> Index. >>> >>> Any suggestions?

Thanks you SO much, Caroline. I followed your suggestion and the problem is solved! Tom Herson Ithaca, NY ----- Original Message ----- From: "Caroline Gurney" <caroline.gurney@gmail.com> To: <ftm-tech@rootsweb.com> Sent: Wednesday, October 12, 2011 11:25 AM Subject: Re: [FTM-TECH] FTM 2012 People/Family Index Tom, I only have just over 5,000 individuals in my tree and was experiencing exactly the same problem. I changed the settings so that the tree was not trying to sync automatically with Ancestry and the problem went away. On the Plan workspace, close to the top right hand corner, there is a "Sync Now" button. To the right of the button is an arrow for a drop down menu. From that menu choose Sync Options. The Update Options window will open. Change the "Update linked trees" setting from "Automatically" to "Manually". I don't have any problem remembering to sync my tree manually from time to time during data entry. I always do so before I back up and then shut down FTM 2012. Caroline Gurney http://www.carosfamily.com http://cmgurney.blogspot.com On 12 October 2011 16:10, Tom Herson <therson@twcny.rr.com> wrote: > BJ, > > I have 10,312 individuals in the database, the same number that I had in > FTM > 2011. The Indes does finally display after a LOT longer than it took using > FTM 2011. But, after making some entries and attempting to move to a new > person via the Index, building the index again takes way too long. Does it > have anything to do with the tree being linked to Ancestry? If so, how do > I > unlink the tree? I'm not going to wait an eternity each time I change > individuals that I am working with. > > Tom Herson > Ithaca, NY > > ----- Original Message ----- > From: "BJ" <bhamilton3@cox.net> > To: <ftm-tech@rootsweb.com> > Sent: Wednesday, October 12, 2011 10:40 AM > Subject: Re: [FTM-TECH] FTM 2012 People/Family Index > > >> How many individuals do you have in the data base? If there are a >> large number, the program is attempting to build the index for the data >> base before displaying the index. I would let the program continue to >> run to see if if finally generates the index. >> >> BJ >> >> On 10/12/2011 7:24 AM, Tom Herson wrote: >>> I've installed FTM 2012on a computer using Windows Vista Home Premium. >>> I've also linked and synched my tree to Ancestry. >>> >>> The first problem is that when I select People/Family to view the Index, >>> it keeps working and working and working. I've had to shut the program >>> down twice, but the problem doesn't go away when I attempt to view the >>> Index. >>> >>> Any suggestions? ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Online Support for Family Tree Maker Version 16 and earlier http://pastftm.custhelp.com/ Version 2008 - 2011 http://ftm.custhelp.com/ ------------------------------- To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

John D -----Original Message----- From: ftm-tech-bounces@rootsweb.com [mailto:ftm-tech-bounces@rootsweb.com] On Behalf Of BJ Sent: Thursday, October 13, 2011 1:41 AM To: ftm-tech@rootsweb.com Subject: Re: [FTM-TECH] FTM 2012 People/Family Index How many individuals do you have in the data base? If there are a large number, the program is attempting to build the index for the data base before displaying the index. I would let the program continue to run to see if if finally generates the index. The reason for this is that the index, since 2011, does a two-pass sort, one by alpha and then one by date of birth but I would have expected that that would be done in a matter of minutes John D

Once built, only the new entries for the index need be sorted, then merged. That is if the new programming tools have kept up with the pre-1970s technology. :) John Donaldson wrote: >John D > >-----Original Message----- >From: ftm-tech-bounces@rootsweb.com [mailto:ftm-tech-bounces@rootsweb.com] >On Behalf Of BJ >Sent: Thursday, October 13, 2011 1:41 AM >To: ftm-tech@rootsweb.com >Subject: Re: [FTM-TECH] FTM 2012 People/Family Index > > > >How many individuals do you have in the data base? If there are a >large number, the program is attempting to build the index for the data >base before displaying the index. I would let the program continue to >run to see if if finally generates the index. > >The reason for this is that the index, since 2011, does a two-pass sort, one >by alpha and then one by date of birth but I would have expected that that >would be done in a matter of minutes > >John D > >********************************** >List information page >http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > >Online Support for Family Tree Maker >Version 16 and earlier >http://pastftm.custhelp.com/ > >Version 2008 - 2011 >http://ftm.custhelp.com/ > >------------------------------- >To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message > > > >