RootsWeb.com Mailing Lists
Previous Page      Next Page
Total: 1660/10000
    1. Re: [FTM-TECH] FTM -> Ancestry photo synch
    2. Joanne Hintz via
    3. Hmmm. Interesting. It appears that perhaps the photos may be there and something is wrong at Ancestry with the AMT's links. I linked an existing photo for a person to the spouse. The newly linked photo shows up as do photos on two of their children and his parents when he is the primary person - but the kids' photos don't show if the wife is primary. Apparently Ancestry has it bollixed up. I'll wait over the weekend to see if it could be something more generic on the system, then decide if I even want to keep a copy there at all. Thanks, BJ. Joanne On 5/28/2015 2:39 PM, BJ via wrote: > If the images missing in the AMT are images downloaded from > Ancestry.com's online data bases such as Census, Draft Registrations, > etc. those are not uploaded to the AMT. Consequently, they will not be > displayed in the AMT Media items. The AMT does not need these images as > uses the images in the Online Data bases. If you subsequently have to > download the AMT into a FTM file, FTM will automatically download the > images and store them in the file. > > If the missing media images are your personal copies, it might be > easiest to delete the online AMT and reupload the FTM file. > > Hope this helps. > > BJ > > On 5/28/2015 11:22 AM, Joanne Hintz via wrote: >> I synched my file to the Ancestry copy, but now show only a few photos >> on the Ancestry side. There's no indication that photo processing is >> still in progress. I believe the internet connection was interrupted, >> but I've seen the photo process continue after similar actions. I did a >> small update and synched again, but no changes to photos. The photos in >> Ancestry are ones added more recently; all are still showing in FTM on >> the computer. >> >> Any thoughts regarding how to get the photos back up without doing a new >> file? >> >> FTM v.2014, current update on Win/7 laptop. >> >> Joanne Hintz >> ********************************** >> List information page >> http://lists.rootsweb.com/index/other/Software/FTM-TECH.html >> >> ------------------------------- >> To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message >> > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > ------------------------------- > To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message > >

    05/28/2015 09:50:32
    1. Re: [FTM-TECH] FTM -> Ancestry photo synch
    2. Joanne Hintz via
    3. They're all personal photos. I never do any direct download from Ancestry.com's databases - images from there are usually cropped or trimmed in some way before I save them. On 5/28/2015 2:39 PM, BJ via wrote: > If the images missing in the AMT are images downloaded from > Ancestry.com's online data bases such as Census, Draft Registrations, > etc. those are not uploaded to the AMT. Consequently, they will not be > displayed in the AMT Media items. The AMT does not need these images as > uses the images in the Online Data bases. If you subsequently have to > download the AMT into a FTM file, FTM will automatically download the > images and store them in the file. > > If the missing media images are your personal copies, it might be > easiest to delete the online AMT and reupload the FTM file. > > Hope this helps. > > BJ > > On 5/28/2015 11:22 AM, Joanne Hintz via wrote: >> I synched my file to the Ancestry copy, but now show only a few photos >> on the Ancestry side. There's no indication that photo processing is >> still in progress. I believe the internet connection was interrupted, >> but I've seen the photo process continue after similar actions. I did a >> small update and synched again, but no changes to photos. The photos in >> Ancestry are ones added more recently; all are still showing in FTM on >> the computer. >> >> Any thoughts regarding how to get the photos back up without doing a new >> file? >> >> FTM v.2014, current update on Win/7 laptop. >> >> Joanne Hintz >> ********************************** >> List information page >> http://lists.rootsweb.com/index/other/Software/FTM-TECH.html >> >> ------------------------------- >> To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message >> > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > ------------------------------- > To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message > >

    05/28/2015 08:59:43
    1. Re: [FTM-TECH] FTM -> Ancestry photo synch
    2. BJ via
    3. Have you run a check for missing media files in your FTM file? (Media work area, Media menu item, Find Missing Media) The only thing I can suggest is to reupload the FTM file again. BJ On 5/28/2015 1:59 PM, Joanne Hintz via wrote: > They're all personal photos. I never do any direct download from > Ancestry.com's databases - images from there are usually cropped or > trimmed in some way before I save them.

    05/28/2015 08:35:07
    1. Re: [FTM-TECH] FTM -> Ancestry photo synch
    2. BJ via
    3. If the images missing in the AMT are images downloaded from Ancestry.com's online data bases such as Census, Draft Registrations, etc. those are not uploaded to the AMT. Consequently, they will not be displayed in the AMT Media items. The AMT does not need these images as uses the images in the Online Data bases. If you subsequently have to download the AMT into a FTM file, FTM will automatically download the images and store them in the file. If the missing media images are your personal copies, it might be easiest to delete the online AMT and reupload the FTM file. Hope this helps. BJ On 5/28/2015 11:22 AM, Joanne Hintz via wrote: > I synched my file to the Ancestry copy, but now show only a few photos > on the Ancestry side. There's no indication that photo processing is > still in progress. I believe the internet connection was interrupted, > but I've seen the photo process continue after similar actions. I did a > small update and synched again, but no changes to photos. The photos in > Ancestry are ones added more recently; all are still showing in FTM on > the computer. > > Any thoughts regarding how to get the photos back up without doing a new > file? > > FTM v.2014, current update on Win/7 laptop. > > Joanne Hintz > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > ------------------------------- > To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message >

    05/28/2015 07:39:12
    1. [FTM-TECH] FTM -> Ancestry photo synch
    2. Joanne Hintz via
    3. I synched my file to the Ancestry copy, but now show only a few photos on the Ancestry side. There's no indication that photo processing is still in progress. I believe the internet connection was interrupted, but I've seen the photo process continue after similar actions. I did a small update and synched again, but no changes to photos. The photos in Ancestry are ones added more recently; all are still showing in FTM on the computer. Any thoughts regarding how to get the photos back up without doing a new file? FTM v.2014, current update on Win/7 laptop. Joanne Hintz

    05/28/2015 06:22:32
    1. [FTM-TECH] Merge issues
    2. Debbie via
    3. In regard to the merge issue, I wonder if it's related to an issue I have had in the last few weeks. I recently had a sync issue when I tried to sync my FTM tree with the linked tree on Ancestry. I had not had this issue since upgrading to the latest version of FTM, but then it reared it's ugly head again. And that error happened after I merged one individual and then tried to sync the trees. Perhaps the merge issue is creating a host of issues?

    05/27/2015 01:14:39
    1. Re: [FTM-TECH] Green Leaf Hint problem
    2. Ian Marr via
    3. Thanks BJ, You said: "5. The only accurate way to ignore a hint record is to click on the hint. This causes FTM to get information for the record as is shown in the lower right panel of the Search matches work area. It then opens the record. At that point, I click on the Ignore option and return to the list of matches. I don't know of any other way to accurately Ignore the record. In general, I don't worry about the counts of Hints. I'm more interested in seeing the actual list of matches." This is basically how I use the green leaf hints - I click on the leaf, then progressively work my way through the list of possible matches, clicking on the ignore button as I finish with each. Usually when I return to the Person view, the green leaf has gone (occasionally, it will still appear but it directs to a new list of possible matches that have been found) What is happening now is that after going through the above process, the green leaf still appears upon return to People view, and when clicked on, it takes you back to the original list, where the ignore button on each clearly shows that they have been flagged as ignore. The green leaves are important as it gives me a quick reference that there may be outstanding matches. It is not possible to keep track of which green leaves may represent real, new matches or whether they are a false indication for hints I have already processed. A number of others on the list have talked about "merging". I never merge from within FTM as I simply don't trust it (this is another story and shouldn't cloud the problem with the green leaves on this occasion). Regards, Ian MARR at 38° 24' 01.299" S by 142° 34' 11.9094" E; 6m above sea level This message can be considered to be in the public domain. The home of SW Victorian Cemetery indexes: http://www.ianmarr.net.au/ Allansford Weather (10 min updates): http://www.ianmarr.net.au/Weather/ Family Tree: http://marrwatts.tribalpages.com/ Remember, to EVERY question in life, there is MORE than ONE correct answer.

    05/26/2015 08:35:30
    1. Re: [FTM-TECH] Green Leaf Hint problem
    2. H R Worthington via
    3. Barb. The "View Online" link is added when you do a WebMerge. Russ ___________________________ Mailto:rworthington@att.net From: Barb Januscheitis via <ftm-tech@rootsweb.com> To: BJ <oldtrails@gmx.com>; ftm-tech@rootsweb.com Sent: Tuesday, May 26, 2015 9:26 AM Subject: Re: [FTM-TECH] Green Leaf Hint problem BJ...I wondered why sometimes I do not have the "View Online" link on my sources.  I assumed they were old sources.  I generally link from FTM, but occasionally from the AMT. I did a couple of test cases to check this out.  I merged a source from the SS Death Index and a census record from AMT to my tree.  When I checked FTM, both sources did have the "View Online" link, BUT did *not* have the web address.  Other records from the SS Death Index and Census records that I merged from FTM have both the "View Online" link AND the web address. Another thing I observed about the census record that I downloaded via ATM.  I selected both the husband and wife when I merged the records.  On the source in FTM, the citation does not state ' Record for NAME' in the citation text.  Also the "View Online" link takes you to the person that the record is attached to instead of to the person from whom the record was merged from.  In my case, the 1930 census, I did the merge from the wife's record in AMT.  In FTM, when I click on the "View Online" link for the husband, it takes me to the 1930 census for the husband. If I had merged that record from the wife via FTM and click on the 'View Online' link for the husband, it would take me to the wife's record for the 1930 census in Ancestry. I thought you might be interested in my results.

    05/26/2015 07:37:50
    1. Re: [FTM-TECH] Green Leaf Hint problem
    2. BJ via
    3. Thank you for your comments. I only merge Hints from FTM so I'm not familiar with how the merging from the AMT worked. I suspect the reason you don't get the URL placed in the new field when you merge from the AMT is an oversight. I think all of the processing is done within FTM and they simply didn't include the code to update the new field. I find it interesting that the AMT merging the census for the wife actually links to the Husband or head of household. I had not seen that before. The View Online has always been displayed when you merge records. That is the main reason, I merge information from the Ancestry.com data bases. I've found it to be very useful over the years. In fact, I use it just after I've merged the data and want to update/revise my source-citation data. That way I can ensure I'm inputting correct data such as the film numbers, etc. from the online record. I normally place that information into the Citation Detail. You are correct about the Census. It is logical that when you merge the data from the wife's record that is the one it returns to. I'm a bit surprised that when you merged the wife's record, that FTM also linked the source to the husband. This may be a change. The last time I merged a census match for any family member (except the head of household), it only presented me with the one individual but no other members of the family. For that reason, I always merge the census from the head of household match. That would generate the option to merge the family members also. However, I have changed my processing methodology of census records so it is more efficient. Currently, this is what I do. 1. I always merge the head of household record. If I don't have a match on the head of household, I ensure I have the same name as found in the census even if I must add it as an alternate name and mark it as Preferred and redo the web search. 2. During the merge, I merge only the head of household and ignore all other members of the family. 3. I download the census image so it is linked to the Source-citation. I edit the name of the file to be saved to my naming conventions. 4. I also edit the source-citation information as much as I can changing the title to one that I normally use for the census. 5. Complete the merge. 6. I then go to the source-citation and click on the View Online so I have a copy to view while I'm editing the source-citation, the fact and the media details. I make any changes needed to this information. 7. Once I've edited the fact to my satisfaction such as changing the date of the census (I only use the enumeration date at the top of the census page). I resolve the place name and enter any Fact notes. 8. At this time, I use the Fact copy and paste feature to link the census to all of the other members of the family including adding new names which I didn't have previously. Using the fact copy/paste feature allows me to make my revision one time and ensures they are all consistent. Thanks again for your comments. BJ On 5/26/2015 7:26 AM, Barb Januscheitis wrote: > BJ...I wondered why sometimes I do not have the "View Online" link on > my sources. I assumed they were old sources. I generally link from > FTM, but occasionally from the AMT. > > I did a couple of test cases to check this out. I merged a source > from the SS Death Index and a census record from AMT to my tree. > When I checked FTM, both sources did have the "View Online" link, BUT > did _not_ have the web address. Other records from the SS Death > Index and Census records that I merged from FTM have both the "View > Online" link AND the web address. > > Another thing I observed about the census record that I downloaded via > ATM. I selected both the husband and wife when I merged the records. > On the source in FTM, the citation does not state ' Record for NAME' > in the citation text. Also the "View Online" link takes you to the > person that the record is attached to instead of to the person from > whom the record was merged from. In my case, the 1930 census, I did > the merge from the wife's record in AMT. In FTM, when I click on the > "View Online" link for the husband, it takes me to the 1930 census for > the husband. > > If I had merged that record from the wife via FTM and click on the > 'View Online' link for the husband, it would take me to the wife's > record for the 1930 census in Ancestry. > > I thought you might be interested in my results.

    05/26/2015 04:22:14
    1. Re: [FTM-TECH] Green Leaf Hint problem
    2. Judy in Ocala via
    3. You won't get a link to a record from the SSDI, because there is no image to link to. Social Security records are merely an index, you don't see any actual document. If you want a physical document for an SSDI record, you'll have to take a screen print of it. Judy in Ocala On May 26, 2015, at 9:26 AM, Barb Januscheitis via <ftm-tech@rootsweb.com> wrote: BJ...I wondered why sometimes I do not have the "View Online" link on my sources. I assumed they were old sources. I generally link from FTM, but occasionally from the AMT. I did a couple of test cases to check this out. I merged a source from the SS Death Index and a census record from AMT to my tree. When I checked FTM, both sources did have the "View Online" link, BUT did *not* have the web address. Other records from the SS Death Index and Census records that I merged from FTM have both the "View Online" link AND the web address. Another thing I observed about the census record that I downloaded via ATM. I selected both the husband and wife when I merged the records. On the source in FTM, the citation does not state ' Record for NAME' in the citation text. Also the "View Online" link takes you to the person that the record is attached to instead of to the person from whom the record was merged from. In my case, the 1930 census, I did the merge from the wife's record in AMT. In FTM, when I click on the "View Online" link for the husband, it takes me to the 1930 census for the husband. If I had merged that record from the wife via FTM and click on the 'View Online' link for the husband, it would take me to the wife's record for the 1930 census in Ancestry. I thought you might be interested in my results. Barb in Minnesota > Plus by merging, I get > the "View Online" link allowing me to return to the match at any time. > I never merge anything from an AMT. > > BJ ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html ------------------------------- To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

    05/26/2015 03:58:00
    1. Re: [FTM-TECH] Green Leaf Hint problem
    2. Barb Januscheitis via
    3. Judy...I do understand what you are saying and I know that Ancestry only has an index for SSDI. I was trying to explain that the 'view online' link is there whether you merge the source from the AMT or FTM, but the URL for the webpage is only there if you do the merge from FTM. I apologize that my explanation was not clear. Barb in Minnesota On Tue, May 26, 2015 at 8:58 AM, Judy in Ocala <treewright@gmail.com> wrote: > You won't get a link to a record from the SSDI, because there is no image > to link to. Social Security records are merely an index, you don't see any > actual document. If you want a physical document for an SSDI record, you'll > have to take a screen print of it. > > Judy in Ocala > > > On May 26, 2015, at 9:26 AM, Barb Januscheitis via <ftm-tech@rootsweb.com> > wrote: > > BJ...I wondered why sometimes I do not have the "View Online" link on my > sources. I assumed they were old sources. I generally link from FTM, but > occasionally from the AMT. > > I did a couple of test cases to check this out. I merged a source from > the SS Death Index and a census record from AMT to my tree. When I > checked FTM, both sources did have the "View Online" link, BUT did *not* > have the web address. Other records from the SS Death Index and Census > records that I merged from FTM have both the "View Online" link AND the web > address. > > Another thing I observed about the census record that I downloaded via > ATM. I selected both the husband and wife when I merged the records. On > the source in FTM, the citation does not state ' Record for NAME' in the > citation text. Also the "View Online" link takes you to the person that > the record is attached to instead of to the person from whom the record was > merged from. In my case, the 1930 census, I did the merge from the wife's > record in AMT. In FTM, when I click on the "View Online" link for the > husband, it takes me to the 1930 census for the husband. > > If I had merged that record from the wife via FTM and click on the 'View > Online' link for the husband, it would take me to the wife's record for the > 1930 census in Ancestry. > > I thought you might be interested in my results. > > Barb in Minnesota > > > > Plus by merging, I get > > the "View Online" link allowing me to return to the match at any time. > > I never merge anything from an AMT. > > > > BJ > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > ------------------------------- > To unsubscribe from the list, please send an email to > FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

    05/26/2015 03:10:08
    1. Re: [FTM-TECH] Green Leaf Hint problem
    2. Barb Januscheitis via
    3. BJ...I wondered why sometimes I do not have the "View Online" link on my sources. I assumed they were old sources. I generally link from FTM, but occasionally from the AMT. I did a couple of test cases to check this out. I merged a source from the SS Death Index and a census record from AMT to my tree. When I checked FTM, both sources did have the "View Online" link, BUT did *not* have the web address. Other records from the SS Death Index and Census records that I merged from FTM have both the "View Online" link AND the web address. Another thing I observed about the census record that I downloaded via ATM. I selected both the husband and wife when I merged the records. On the source in FTM, the citation does not state ' Record for NAME' in the citation text. Also the "View Online" link takes you to the person that the record is attached to instead of to the person from whom the record was merged from. In my case, the 1930 census, I did the merge from the wife's record in AMT. In FTM, when I click on the "View Online" link for the husband, it takes me to the 1930 census for the husband. If I had merged that record from the wife via FTM and click on the 'View Online' link for the husband, it would take me to the wife's record for the 1930 census in Ancestry. I thought you might be interested in my results. Barb in Minnesota > Plus by merging, I get > the "View Online" link allowing me to return to the match at any time. > I never merge anything from an AMT. > > BJ > > > >

    05/26/2015 02:26:10
    1. Re: [FTM-TECH] Green Leaf Hint problem
    2. BJ via
    3. I'm not having any problems. You might try compacting the file. If that doesn't work, try a deep compact. It sounds as though the program isn't refreshing the memory. I'm assuming you have closed the file and reopened it. I only merge information from the source matches. I have to do a little bit of editing of the source and links after the merge but it is easier than trying to enter the information manually. Plus by merging, I get the "View Online" link allowing me to return to the match at any time. I never merge anything from an AMT. BJ On 5/25/2015 10:35 PM, Ian Marr via wrote: > This is basically how I use the green leaf hints - I click on the leaf, then > progressively work my way through the list of possible matches, clicking on > the ignore button as I finish with each. Usually when I return to the > Person view, the green leaf has gone (occasionally, it will still appear but > it directs to a new list of possible matches that have been found) > > What is happening now is that after going through the above process, the > green leaf still appears upon return to People view, and when clicked on, it > takes you back to the original list, where the ignore button on each clearly > shows that they have been flagged as ignore. > > The green leaves are important as it gives me a quick reference that there > may be outstanding matches. It is not possible to keep track of which green > leaves may represent real, new matches or whether they are a false > indication for hints I have already processed. > > A number of others on the list have talked about "merging". I never merge > from within FTM as I simply don't trust it (this is another story and > shouldn't cloud the problem with the green leaves on this occasion). >

    05/25/2015 05:51:18
    1. Re: [FTM-TECH] Green Leaf Hint problem
    2. Christine Benson via
    3. Hi Ian, I struggle with this as well. I think the answer is not only to select the possible match you want to ignore but also to open it. However I am not yet totally positive on this. Hope this helps Christine -----Original Message----- From: Ian Marr via Sent: Monday, May 25, 2015 3:52 AM To: ZFamily Tree Maker List Subject: [FTM-TECH] Green Leaf Hint problem I am using FTM 2014 22.0.0.1345 Anyone else having a problem with the green leaf hints? I click on a person (in Person, Tree view) and hover over the green leaf - it tells me there are 3 Ancestry hints found. I click on the green leaf and sure enough, three possible matches are displayed. As I progressively go through the three matches, I click on the Ignore button in the Search result detail window (bottom RH area) - it turns yellow/orange. When I return to the Family view, it still says there are 3 Ancestry hints found - FTM is not picking up the fact that I have processed the three hints. I have had this problem now for two days. Have restarted FTM and rebooted the computer during this time. Regards, Ian MARR

    05/25/2015 08:28:01
    1. Re: [FTM-TECH] Green Leaf Hint problem
    2. H R Worthington via
    3. Ian, I haven't Ignored any, yet, but the ones that I have processed, 100's, decrease that number by 1 each time I use the Web Merge feature. Russ ___________________________ Mailto:rworthington@att.net From: Ian Marr via <ftm-tech@rootsweb.com> To: ZFamily Tree Maker List <ftm-tech@rootsweb.com> Sent: Sunday, May 24, 2015 10:52 PM Subject: [FTM-TECH] Green Leaf Hint problem I am using FTM 2014 22.0.0.1345 Anyone else having a problem with the green leaf hints? I click on a person (in Person, Tree view) and hover over the green leaf - it tells me there are 3 Ancestry hints found. I click on the green leaf and sure enough, three possible matches are displayed.  As I progressively go through the three matches, I click on the Ignore button in the Search result detail window (bottom RH area) - it turns yellow/orange. When I return to the Family view, it still says there are 3 Ancestry hints found - FTM is not picking up the fact that I have processed the three hints.

    05/25/2015 08:05:45
    1. [FTM-TECH] Green Leaf Hint problem
    2. Ian Marr via
    3. I am using FTM 2014 22.0.0.1345 Anyone else having a problem with the green leaf hints? I click on a person (in Person, Tree view) and hover over the green leaf - it tells me there are 3 Ancestry hints found. I click on the green leaf and sure enough, three possible matches are displayed. As I progressively go through the three matches, I click on the Ignore button in the Search result detail window (bottom RH area) - it turns yellow/orange. When I return to the Family view, it still says there are 3 Ancestry hints found - FTM is not picking up the fact that I have processed the three hints. I have had this problem now for two days. Have restarted FTM and rebooted the computer during this time. Regards, Ian MARR at 38° 24' 01.299" S by 142° 34' 11.9094" E; 6m above sea level This message can be considered to be in the public domain. The home of SW Victorian Cemetery indexes: http://www.ianmarr.net.au/ Allansford Weather (10 min updates): http://www.ianmarr.net.au/Weather/ Family Tree: http://marrwatts.tribalpages.com/ Remember, to EVERY question in life, there is MORE than ONE correct answer.

    05/25/2015 06:52:05
    1. Re: [FTM-TECH] Green Leaf Hint problem
    2. BJ via
    3. I don't know whether these observations are relevant to your problem or not but these are "quirks" which I have noticed with the Hints. 1. There is a problem between the counts shown for the Hints on the Tree work area and the Person work area. The counts of Hints shown on the Tree work area in some cases is greater than the count shown on the Person work area. 2. When you merge a source record, the count of Hints on the Tree work area changes when you return to the Tree work area. The count may decrease or it may even increase because the newly merged information may find additional matches. However, if you click on the renewed Hints, the previously merged record is no longer displayed. Interestingly, I just Ignored a Source Hint. It was removed from the count of Hints and the renewed display. I then tried to remove the Ignored flag but was unsuccessful. I could not see it listed in the list of ignored hints. The only ones listed were those associated with AMT. 3. When I reviewed and ignored AMT hints, the count of Hints on the Tree work area was decreased and when I clicked on the new Hints, the Web Search area no longer displayed the ignored AMT. 4. When processing hints, one must be careful and ensure they are merging or ignoring the record to the correct individual. There are two ways this can get out of alignment. First if you have opened a matching record for an individual and then for some reason, used the Mini-Nav to select the spouse or child, you are merging or ignoring mismatched information. You will normally catch this when merging the records because you will notice the difference in names BUT you will not recognize the fact that you are ignoring a match for one person to a different person. If this happens the Hints will not change. The second way of misalignment is if you open the matching record for one individual but in the AMT you click on a parent, spouse or child and then click Ignore, you are flagging a mismatch between the target and the record. Consequently, the count of Hints will not be changed. 5. The only accurate way to ignore a hint record is to click on the hint. This causes FTM to get information for the record as is shown in the lower right panel of the Search matches work area. It then opens the record. At that point, I click on the Ignore option and return to the list of matches. I don't know of any other way to accurately Ignore the record. In general, I don't worry about the counts of Hints. I'm more interested in seeing the actual list of matches. Hope this helps. BJ On 5/24/2015 8:52 PM, Ian Marr via wrote: > I am using FTM 2014 22.0.0.1345 > Anyone else having a problem with the green leaf hints? > > I click on a person (in Person, Tree view) and hover over the green leaf - > it tells me there are 3 Ancestry hints found. > > I click on the green leaf and sure enough, three possible matches are > displayed. As I progressively go through the three matches, I click on the > Ignore button in the Search result detail window (bottom RH area) - it turns > yellow/orange. > > When I return to the Family view, it still says there are 3 Ancestry hints > found - FTM is not picking up the fact that I have processed the three > hints. > > I have had this problem now for two days. Have restarted FTM and rebooted > the computer during this time. >

    05/25/2015 04:51:20
    1. Re: [FTM-TECH] Start - Up Fault
    2. John Donaldson via
    3. I don't think deep compact is available in FTM3??? Or if it is, the keystrokes are not apparent even substituting Command for Control in he normal Mac fashion John D -----Original Message----- From: ftm-tech-bounces@rootsweb.com [mailto:ftm-tech-bounces@rootsweb.com] On Behalf Of BJ via Sent: Monday, 25 May 2015 2:38 AM To: ftm-tech@rootsweb.com Subject: Re: [FTM-TECH] Start - Up Fault I'm sorry but I've never used FTMM so I don't know whether there is a deep compact or not. John D and Russ are both users of FTMM so perhaps they would know. BJ On 5/24/2015 8:50 AM, John Yates via wrote: > Is there a "deep compact" in Family Tree Maker 3 on Mac OS? If so, > what keystrokes using: shift, control, option, and command will invoke > it?

    05/25/2015 03:48:39
    1. Re: [FTM-TECH] Start - Up Fault
    2. Mike Thacker via
    3. Dear BJ, Many thanks , as always your replies to my questions are concise and answer the point. Kind Regards, Mike. -----Original Message----- From: ftm-tech-bounces@rootsweb.com [mailto:ftm-tech-bounces@rootsweb.com] On Behalf Of BJ via Sent: 17 May 2015 16:11 To: ftm-tech@rootsweb.com Subject: Re: [FTM-TECH] Start - Up Fault I'm not sure what the differences are between the regular compact and the deep compact. Here is what I surmise. The data base consists of multiple tables or sections of like data. The most commonly used or modified tables are the individual personal information, the individual facts data, the relationship pointers, the source and source citation data, place information, media data and notes. As this is the data which is most often modified and used, it is the data which is most susceptible to being corrupted or not updated. The "compact" probably examines this information and attempts to correct any problems found. What many of use don't remember or perhaps even recognize is there are other tables in the data base such as the saved reports/chars, the book, calendars, timelines, tasks, etc. These tend to not being used as often and therefore they are as susceptible to being corrupted BUT it is possible. Therefore the developers have provided the Deep Compact which looks at all tables and indices or address tables. Since it is looking at all of the tables and their information, it takes longer to complete. Since it looks at all of the data, it has the potential of not only correcting issues but if interrupted causing some irreparable damage to the data base. Therefore the developers don't tell the user community about it. I suspect your file had a problem with these "extra" tables and therefore the Compact did not correct but the Deep Compact did correct. Here is a list of actions I normally attempt in the order I attempt them. 1. Compact the file - This normally corrects the data addresses (the entries which point to the various tables. 2. Deep Compact the file - This examines all tables and addresses within the data base. 3. Restore from a good backup. This lets the user recover most of the data and retain the links between the data base and the online Ancestry Member Tree (AMT). Dependent upon the frequency of the backups, this may require some reentry of data or reediting of data. 4. Creating a new data base with a single individual and then merging the old data base into the new data base. This technique retains all information by starting with a new non-corrupted data base and simply transferring all data into it. Unfortunately, the new data base is not linked to the AMT so the user must delete the old AMT and then reupload the new data base to a new AMT. 5. I one instance, my data base was so corrupted that I could not use steps 1, 2 or 4. Also I did not have a current backup of my file so I while I could use step 3, it would entail a lot of data reentry which I could probably not remember all of it. In this case, my only opportunity was to download the AMT into a new data base. In this instance, it was my best opportunity but it also entails extensive editing to get the data base back to my original structure. Items which needed to be reviewed and reedited were: * Place names - all needed to be resolved. * Source-Citations - in many instances, I use a single source-citation to document multiple facts for a single person and also a single source-citation to document facts for multiple individuals. The downloaded AMT restores the links between a single source-citation and multiple facts for a single individual only. Therefore I had to re-aggregate multiple individuals to a single source-citation. While it is not too difficult it is time consuming to merge the duplicate source-citations into a single source-citation. * Media items - I save media files with file names which identify the type of media item and to whom it pertains. The downloaded media files lose this information so I have to rename the media files. As I recall, FTM will use the media Caption as the file name. If the media item does not have a Caption, FTM assigns a more generic name. It has been some time since I looked at this but I think FTM will use the individual's name as part of the generated file name. Also for those media items automatically downloaded from the Ancestry Online Data Bases such as the Census images, the Caption may not be what you had in your original data. The media Description, Image categories, Notes, etc. are lost and will have to be reentered. I don't use source templates but I suspect, those source-citations where templates were used will have to be converted to the template again. Perhaps some one who uses templates can correct me if they are retained. I hope this answers your question. BJ On 5/17/2015 4:59 AM, Mike Thacker wrote: > Dear BJ, > As always when I submit a question to the forum I get an answer to > my problem and also thanks to all that replied, I did as you suggested > BJ and did "deep compacting of the file" this so far seems to have > cured the start - up problem. Is it possible that you could explain > how and why the deep compact works and the ordinary compact does not? > (in laymen's terms > please) as I am not a programmer. > Once again may thanks to the forum and members for all the help > given. ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html ------------------------------- To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

    05/24/2015 08:47:26
    1. Re: [FTM-TECH] Start - Up Fault
    2. John Yates via
    3. Is there a "deep compact" in Family Tree Maker 3 on Mac OS? If so, what keystrokes using: shift, control, option, and command will invoke it? Thanks, John On 5/14/2015 1:25 PM, BJ via wrote: > Assuming the problem lies with the file, Compacting the file normally > corrects the problem but in your case it doesn't seem to do that. So > the next step is to perform a "deep compacting of the file". You can do > this by: > > 1. Opening FTM > 2. Close the file currently open by clicking File, Close. This closes > the file but leaves FTM running. FTM displays the screen for > creating a new file. > 3. Now you can run the "deep compact". To do this Press and hold > Shift+Ctrl+Alt and click C (shift+ctrl+alt+c). FTM will open a > dialog window which you will need to locate your file folder and > select the file name. > 4. Select the file name and click Open. > 5. A dialog box opens, Click Compact. > 6. Compacting will complete. > 7. The New file window will display but in the lower left corner there > should be a window listing files. Click your file and it should > open, hopefully without any problems. > 8. Exit FTM and reopen FTM. Again hopefully the file will open without > any problems.

    05/24/2015 04:50:01