Caroline, Those of us beta testing weren't competing with who knows how many thousand others who were also trying to sync trees. ;) -----Original Message----- From: Caroline Gurney <caroline.gurney@gmail.com> To: ftm-tech <ftm-tech@rootsweb.com> Sent: Wed, Oct 12, 2011 11:19 am Subject: Re: [FTM-TECH] FTM 2012 People/Family Index You're welcome, Tom. I'm glad this solution also worked for you. Ancestry need to take a look at this because automatically syncing with Ancestry should not cause the Index in FTM 2012 to hang. It did not cause me any problems with exactly the same database when I was beta testing FTM 2012 Tree Sync. I've submitted feedback here: http://goo.gl/cYE1y and would encourage you to do the same. Caroline Gurney http://www.carosfamily.com http://cmgurney.blogspot.com On 12 October 2011 16:42, Tom Herson <therson@twcny.rr.com> wrote: > Thanks you SO much, Caroline. I followed your suggestion and the problem is > solved! > > Tom Herson > Ithaca, NY > > ----- Original Message ----- > From: "Caroline Gurney" <caroline.gurney@gmail.com> > To: <ftm-tech@rootsweb.com> > Sent: Wednesday, October 12, 2011 11:25 AM > Subject: Re: [FTM-TECH] FTM 2012 People/Family Index > > > Tom, > > I only have just over 5,000 individuals in my tree and was > experiencing exactly the same problem. I changed the settings so that > the tree was not trying to sync automatically with Ancestry and the > problem went away. > > On the Plan workspace, close to the top right hand corner, there is a > "Sync Now" button. To the right of the button is an arrow for a drop > down menu. From that menu choose Sync Options. The Update Options > window will open. Change the "Update linked trees" setting from > "Automatically" to "Manually". > > I don't have any problem remembering to sync my tree manually from > time to time during data entry. I always do so before I back up and > then shut down FTM 2012. > > Caroline Gurney > > http://www.carosfamily.com > http://cmgurney.blogspot.com > > > > > On 12 October 2011 16:10, Tom Herson <therson@twcny.rr.com> wrote: >> BJ, >> >> I have 10,312 individuals in the database, the same number that I had in >> FTM >> 2011. The Indes does finally display after a LOT longer than it took using >> FTM 2011. But, after making some entries and attempting to move to a new >> person via the Index, building the index again takes way too long. Does it >> have anything to do with the tree being linked to Ancestry? If so, how do >> I >> unlink the tree? I'm not going to wait an eternity each time I change >> individuals that I am working with. >> >> Tom Herson >> Ithaca, NY >> >> ----- Original Message ----- >> From: "BJ" <bhamilton3@cox.net> >> To: <ftm-tech@rootsweb.com> >> Sent: Wednesday, October 12, 2011 10:40 AM >> Subject: Re: [FTM-TECH] FTM 2012 People/Family Index >> >> >>> How many individuals do you have in the data base? If there are a >>> large number, the program is attempting to build the index for the data >>> base before displaying the index. I would let the program continue to >>> run to see if if finally generates the index. >>> >>> BJ >>> >>> On 10/12/2011 7:24 AM, Tom Herson wrote: >>>> I've installed FTM 2012on a computer using Windows Vista Home Premium. >>>> I've also linked and synched my tree to Ancestry. >>>> >>>> The first problem is that when I select People/Family to view the Index, >>>> it keeps working and working and working. I've had to shut the program >>>> down twice, but the problem doesn't go away when I attempt to view the >>>> Index. >>>> >>>> Any suggestions? ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Online Support for Family Tree Maker Version 16 and earlier http://pastftm.custhelp.com/ Version 2008 - 2011 http://ftm.custhelp.com/ ------------------------------- To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

Thanks again, Caroline. I have submitted feedback to the site you provided. Tom Herson Ithaca, NY ----- Original Message ----- From: "Caroline Gurney" <caroline.gurney@gmail.com> To: <ftm-tech@rootsweb.com> Sent: Wednesday, October 12, 2011 12:17 PM Subject: Re: [FTM-TECH] FTM 2012 People/Family Index > You're welcome, Tom. I'm glad this solution also worked for you. > > Ancestry need to take a look at this because automatically syncing > with Ancestry should not cause the Index in FTM 2012 to hang. It did > not cause me any problems with exactly the same database when I was > beta testing FTM 2012 Tree Sync. > > I've submitted feedback here: http://goo.gl/cYE1y and would encourage > you to do the same. > > Caroline Gurney > > http://www.carosfamily.com > http://cmgurney.blogspot.com > > > On 12 October 2011 16:42, Tom Herson <therson@twcny.rr.com> wrote: >> Thanks you SO much, Caroline. I followed your suggestion and the problem >> is >> solved! >> >> Tom Herson >> Ithaca, NY >> >> ----- Original Message ----- >> From: "Caroline Gurney" <caroline.gurney@gmail.com> >> To: <ftm-tech@rootsweb.com> >> Sent: Wednesday, October 12, 2011 11:25 AM >> Subject: Re: [FTM-TECH] FTM 2012 People/Family Index >> >> >> Tom, >> >> I only have just over 5,000 individuals in my tree and was >> experiencing exactly the same problem. I changed the settings so that >> the tree was not trying to sync automatically with Ancestry and the >> problem went away. >> >> On the Plan workspace, close to the top right hand corner, there is a >> "Sync Now" button. To the right of the button is an arrow for a drop >> down menu. From that menu choose Sync Options. The Update Options >> window will open. Change the "Update linked trees" setting from >> "Automatically" to "Manually". >> >> I don't have any problem remembering to sync my tree manually from >> time to time during data entry. I always do so before I back up and >> then shut down FTM 2012. >> >> Caroline Gurney >> >> http://www.carosfamily.com >> http://cmgurney.blogspot.com >> >> >> >> >> On 12 October 2011 16:10, Tom Herson <therson@twcny.rr.com> wrote: >>> BJ, >>> >>> I have 10,312 individuals in the database, the same number that I had in >>> FTM >>> 2011. The Indes does finally display after a LOT longer than it took >>> using >>> FTM 2011. But, after making some entries and attempting to move to a new >>> person via the Index, building the index again takes way too long. Does >>> it >>> have anything to do with the tree being linked to Ancestry? If so, how >>> do >>> I >>> unlink the tree? I'm not going to wait an eternity each time I change >>> individuals that I am working with. >>> >>> Tom Herson >>> Ithaca, NY >>> >>> ----- Original Message ----- >>> From: "BJ" <bhamilton3@cox.net> >>> To: <ftm-tech@rootsweb.com> >>> Sent: Wednesday, October 12, 2011 10:40 AM >>> Subject: Re: [FTM-TECH] FTM 2012 People/Family Index >>> >>> >>>> How many individuals do you have in the data base? If there are a >>>> large number, the program is attempting to build the index for the data >>>> base before displaying the index. I would let the program continue to >>>> run to see if if finally generates the index. >>>> >>>> BJ >>>> >>>> On 10/12/2011 7:24 AM, Tom Herson wrote: >>>>> I've installed FTM 2012on a computer using Windows Vista Home Premium. >>>>> I've also linked and synched my tree to Ancestry. >>>>> >>>>> The first problem is that when I select People/Family to view the >>>>> Index, >>>>> it keeps working and working and working. I've had to shut the program >>>>> down twice, but the problem doesn't go away when I attempt to view the >>>>> Index. >>>>> >>>>> Any suggestions? > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Online Support for Family Tree Maker > Version 16 and earlier > http://pastftm.custhelp.com/ > > Version 2008 - 2011 > http://ftm.custhelp.com/ > > ------------------------------- > To unsubscribe from the list, please send an email to > FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

> I have FTM 16 and I'm needing to export Part of my file to share with a cousin. When I go to "File" and choose "Export File" I have choices of "Entire file, Selected Individuals, and Copy/Export Individuals. My problem: If I choose Selected Individuals, I am not exporting my Media. If I try to select Copy/Export Individuals....it is grayed out and will not let me choose it. How can I "fix" this problem? I have used Copy/Export in the past, but it has stopped working, I do want to share my pictures along with the data. I am age 85 and am not Computer Savvy, so I need a simple answer. You have started the right direction, but to include your Media, you MUST choose .ftw as the export format, NOT .ged! This means that the cousin with whom you intend to share your data MUST have FTM 16 (or a program which can read .ftw files). Virtually every current genealogy program can read .ged, but that is NOT true with .ftw. John Okerson from Memphis, TN PS If you need MORE help, feel free to ask!

Thanks you SO much, Caroline. I followed your suggestion and the problem is solved! Tom Herson Ithaca, NY ----- Original Message ----- From: "Caroline Gurney" <caroline.gurney@gmail.com> To: <ftm-tech@rootsweb.com> Sent: Wednesday, October 12, 2011 11:25 AM Subject: Re: [FTM-TECH] FTM 2012 People/Family Index Tom, I only have just over 5,000 individuals in my tree and was experiencing exactly the same problem. I changed the settings so that the tree was not trying to sync automatically with Ancestry and the problem went away. On the Plan workspace, close to the top right hand corner, there is a "Sync Now" button. To the right of the button is an arrow for a drop down menu. From that menu choose Sync Options. The Update Options window will open. Change the "Update linked trees" setting from "Automatically" to "Manually". I don't have any problem remembering to sync my tree manually from time to time during data entry. I always do so before I back up and then shut down FTM 2012. Caroline Gurney http://www.carosfamily.com http://cmgurney.blogspot.com On 12 October 2011 16:10, Tom Herson <therson@twcny.rr.com> wrote: > BJ, > > I have 10,312 individuals in the database, the same number that I had in > FTM > 2011. The Indes does finally display after a LOT longer than it took using > FTM 2011. But, after making some entries and attempting to move to a new > person via the Index, building the index again takes way too long. Does it > have anything to do with the tree being linked to Ancestry? If so, how do > I > unlink the tree? I'm not going to wait an eternity each time I change > individuals that I am working with. > > Tom Herson > Ithaca, NY > > ----- Original Message ----- > From: "BJ" <bhamilton3@cox.net> > To: <ftm-tech@rootsweb.com> > Sent: Wednesday, October 12, 2011 10:40 AM > Subject: Re: [FTM-TECH] FTM 2012 People/Family Index > > >> How many individuals do you have in the data base? If there are a >> large number, the program is attempting to build the index for the data >> base before displaying the index. I would let the program continue to >> run to see if if finally generates the index. >> >> BJ >> >> On 10/12/2011 7:24 AM, Tom Herson wrote: >>> I've installed FTM 2012on a computer using Windows Vista Home Premium. >>> I've also linked and synched my tree to Ancestry. >>> >>> The first problem is that when I select People/Family to view the Index, >>> it keeps working and working and working. I've had to shut the program >>> down twice, but the problem doesn't go away when I attempt to view the >>> Index. >>> >>> Any suggestions? ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Online Support for Family Tree Maker Version 16 and earlier http://pastftm.custhelp.com/ Version 2008 - 2011 http://ftm.custhelp.com/ ------------------------------- To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

I have FTM 16 and I'm needing to export Part of my file to share with a cousin. When I go to "File" and choose "Export File" I have choices of "Entire file, Selected Individuals, and Copy/Export Individuals. My problem: If I choose Selected Individuals, I am not exporting my Media. If I try to select Copy/Export Individuals....it is grayed out and will not let me choose it. How can I "fix" this problem? I have used Copy/Export in the past, but it has stopped working, I do want to share my pictures along with the data. I am age 85 and am not Computer Savvy, so I need a simple answer. Carmeletta

BJ, I have 10,312 individuals in the database, the same number that I had in FTM 2011. The Indes does finally display after a LOT longer than it took using FTM 2011. But, after making some entries and attempting to move to a new person via the Index, building the index again takes way too long. Does it have anything to do with the tree being linked to Ancestry? If so, how do I unlink the tree? I'm not going to wait an eternity each time I change individuals that I am working with. Tom Herson Ithaca, NY ----- Original Message ----- From: "BJ" <bhamilton3@cox.net> To: <ftm-tech@rootsweb.com> Sent: Wednesday, October 12, 2011 10:40 AM Subject: Re: [FTM-TECH] FTM 2012 People/Family Index > How many individuals do you have in the data base? If there are a > large number, the program is attempting to build the index for the data > base before displaying the index. I would let the program continue to > run to see if if finally generates the index. > > BJ > > On 10/12/2011 7:24 AM, Tom Herson wrote: >> I've installed FTM 2012on a computer using Windows Vista Home Premium. >> I've also linked and synched my tree to Ancestry. >> >> The first problem is that when I select People/Family to view the Index, >> it keeps working and working and working. I've had to shut the program >> down twice, but the problem doesn't go away when I attempt to view the >> Index. >> >> Any suggestions? >> > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Online Support for Family Tree Maker > Version 16 and earlier > http://pastftm.custhelp.com/ > > Version 2008 - 2011 > http://ftm.custhelp.com/ > > ------------------------------- > To unsubscribe from the list, please send an email to > FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

OK--thanks Regards, Gordon ----- Original Message ----- From: "Linda H Gutierrez" <lilacarlhg@amnet.co.cr> To: <ftm-tech@rootsweb.com> Sent: Wednesday, October 12, 2011 12:36 AM Subject: Re: [FTM-TECH] pics disappearing > Gordon, > > Generally problems with images in FTM 16 indicates that you have a large > number of images in your file or several very large images. You can reduce > the size of your images or store them elsewhere, outside of FTM. (In any > event, you should always have your images stored somewhere else besides > FTM.) As your file grows, this can continue to be a problem. You best > alternative is not to store your images in your FTM file and only bring in > what you need when you are creating a book or a report that includes > images. > > > Linda > in Costa Rica > Monroe County, New York Genealogy > http://freepages.genealogy.rootsweb.ancestry.com/~monroenys > Monroe County, New York History > http://freepages.history.rootsweb.ancestry.com/~monroenys > > -----Original Message----- > From: gordon > Sent: Tuesday, 11 October, 2011 5:02 PM > To: ftm-tech@rootsweb.com > Subject: [FTM-TECH] pics disappearing > > Hi: > > Sometimes, when running certain commands, many of my scanned in pics > disappear, most notably when I do a name change or substitution for > corrections. > > Ideas anyone? > > Regards, > > Gordon, using FTM16 and 2 gigs RAM > > > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Online Support for Family Tree Maker > Version 16 and earlier > http://pastftm.custhelp.com/ > > Version 2008 - 2011 > http://ftm.custhelp.com/ > > ------------------------------- > To unsubscribe from the list, please send an email to > FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

When I upload a FTM 2012 file to Ancestry.com, I make sure that at that time I select the manual syncing option. I also at that time make the tree "Private" until I have checked the online version to be in the manner that I want it to be. I also will do a couple of minor changes in the Ancestry Member Tree (AMT) and FTM and then do a manual sync. If it passes then I might make the AMT public. NOTE: also, I do NOT use very many media files as they are pretty useless outside of FTM, this goes for any program that uses media. Thanks, David C Abernathy Email disclaimers ---------------------------------------------------------------------------- This message represents the official view of the voices in my head. ---------------------------------------------------------------------------- http://www.SchmeckAbernathy.com == All outgoing and incoming mail is scanned by F-Prot Antivirus  == -----Original Message----- From: ftm-tech-bounces@rootsweb.com [mailto:ftm-tech-bounces@rootsweb.com] On Behalf Of Tom Herson Sent: Wednesday, October 12, 2011 9:29 AM To: ftm-tech@rootsweb.com Subject: Re: [FTM-TECH] FTM 2012 People/Family Index Thanks again, Caroline. I have submitted feedback to the site you provided. Tom Herson Ithaca, NY ----- Original Message ----- From: "Caroline Gurney" <caroline.gurney@gmail.com> To: <ftm-tech@rootsweb.com> Sent: Wednesday, October 12, 2011 12:17 PM Subject: Re: [FTM-TECH] FTM 2012 People/Family Index > You're welcome, Tom. I'm glad this solution also worked for you. > > Ancestry need to take a look at this because automatically syncing > with Ancestry should not cause the Index in FTM 2012 to hang. It did > not cause me any problems with exactly the same database when I was > beta testing FTM 2012 Tree Sync. > > I've submitted feedback here: http://goo.gl/cYE1y and would encourage > you to do the same. > > Caroline Gurney > > http://www.carosfamily.com > http://cmgurney.blogspot.com > > > On 12 October 2011 16:42, Tom Herson <therson@twcny.rr.com> wrote: >> Thanks you SO much, Caroline. I followed your suggestion and the problem >> is >> solved! >> >> Tom Herson >> Ithaca, NY >> >> ----- Original Message ----- >> From: "Caroline Gurney" <caroline.gurney@gmail.com> >> To: <ftm-tech@rootsweb.com> >> Sent: Wednesday, October 12, 2011 11:25 AM >> Subject: Re: [FTM-TECH] FTM 2012 People/Family Index >> >> >> Tom, >> >> I only have just over 5,000 individuals in my tree and was >> experiencing exactly the same problem. I changed the settings so that >> the tree was not trying to sync automatically with Ancestry and the >> problem went away. >> >> On the Plan workspace, close to the top right hand corner, there is a >> "Sync Now" button. To the right of the button is an arrow for a drop >> down menu. From that menu choose Sync Options. The Update Options >> window will open. Change the "Update linked trees" setting from >> "Automatically" to "Manually". >> >> I don't have any problem remembering to sync my tree manually from >> time to time during data entry. I always do so before I back up and >> then shut down FTM 2012. >> >> Caroline Gurney >> >> http://www.carosfamily.com >> http://cmgurney.blogspot.com >> >> >> >> >> On 12 October 2011 16:10, Tom Herson <therson@twcny.rr.com> wrote: >>> BJ, >>> >>> I have 10,312 individuals in the database, the same number that I had in >>> FTM >>> 2011. The Indes does finally display after a LOT longer than it took >>> using >>> FTM 2011. But, after making some entries and attempting to move to a new >>> person via the Index, building the index again takes way too long. Does >>> it >>> have anything to do with the tree being linked to Ancestry? If so, how >>> do >>> I >>> unlink the tree? I'm not going to wait an eternity each time I change >>> individuals that I am working with. >>> >>> Tom Herson >>> Ithaca, NY >>> >>> ----- Original Message ----- >>> From: "BJ" <bhamilton3@cox.net> >>> To: <ftm-tech@rootsweb.com> >>> Sent: Wednesday, October 12, 2011 10:40 AM >>> Subject: Re: [FTM-TECH] FTM 2012 People/Family Index >>> >>> >>>> How many individuals do you have in the data base? If there are a >>>> large number, the program is attempting to build the index for the data >>>> base before displaying the index. I would let the program continue to >>>> run to see if if finally generates the index. >>>> >>>> BJ >>>> >>>> On 10/12/2011 7:24 AM, Tom Herson wrote: >>>>> I've installed FTM 2012on a computer using Windows Vista Home Premium. >>>>> I've also linked and synched my tree to Ancestry. >>>>> >>>>> The first problem is that when I select People/Family to view the >>>>> Index, >>>>> it keeps working and working and working. I've had to shut the program >>>>> down twice, but the problem doesn't go away when I attempt to view the >>>>> Index. >>>>> >>>>> Any suggestions? > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Online Support for Family Tree Maker > Version 16 and earlier > http://pastftm.custhelp.com/ > > Version 2008 - 2011 > http://ftm.custhelp.com/ > > ------------------------------- > To unsubscribe from the list, please send an email to > FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message > ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Online Support for Family Tree Maker Version 16 and earlier http://pastftm.custhelp.com/ Version 2008 - 2011 http://ftm.custhelp.com/ ------------------------------- To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

Same here in Oz - debited 29th September - 15 days seems excessive in this day and age - see what happens by Friday Daryl from Oz -----Original Message----- From: ftm-tech-bounces@rootsweb.com [mailto:ftm-tech-bounces@rootsweb.com] On Behalf Of Chasgustaf@aol.com Sent: Wednesday, 12 October 2011 10:26 AM To: ftm-tech@rootsweb.com Subject: Re: [FTM-TECH] FTM 2012 ship/delivery times I called them today. Said it could take up to 15 days. Mine shipped on 9/26. Still not received. Told me to call Friday, if not received by then. Would reship. In a message dated 10/11/2011 7:23:07 P.M. Eastern Daylight Time, plan1@insightbb.com writes: My credit card was debited on 9/29//11 and I still have not received FTM 2012 yet. Any reason for concern? Russell D. Casey Lexington, KY ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Online Support for Family Tree Maker Version 16 and earlier http://pastftm.custhelp.com/ Version 2008 - 2011 http://ftm.custhelp.com/ ------------------------------- To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Online Support for Family Tree Maker Version 16 and earlier http://pastftm.custhelp.com/ Version 2008 - 2011 http://ftm.custhelp.com/ ------------------------------- To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

I've installed FTM 2012on a computer using Windows Vista Home Premium. I've also linked and synched my tree to Ancestry. The first problem is that when I select People/Family to view the Index, it keeps working and working and working. I've had to shut the program down twice, but the problem doesn't go away when I attempt to view the Index. Any suggestions? Tom Herson Ithaca, NY

> I've installed FTM 2012 on a computer using Windows Vista Home Premium. > I've also linked and synched my tree to Ancestry. I have not yet received my copy of FTM 2012, so bear with my questions, please. Did you sync your tree to Ancestry from 2012? Presumably, yes. Was it a NEW tree or a previously existing tree? > The first problem is that when I select People/Family to view the Index, > it keeps working and working and working. I've had to shut the program > down twice, but the problem doesn't go away when I attempt to view the > Index. How big is your data set in terms of number of people? My guess would be that you waited a good, long while and that the spinning circle (only way I know to describe the pending process indicator) was still revolving. Correct? How much physical RAM do you have with your machine? As you would already know, the larger the number of people within your tree, the longer it seems to take. John Okerson from Memphis, TN

How many individuals do you have in the data base? If there are a large number, the program is attempting to build the index for the data base before displaying the index. I would let the program continue to run to see if if finally generates the index. BJ On 10/12/2011 7:24 AM, Tom Herson wrote: > I've installed FTM 2012on a computer using Windows Vista Home Premium. I've also linked and synched my tree to Ancestry. > > The first problem is that when I select People/Family to view the Index, it keeps working and working and working. I've had to shut the program down twice, but the problem doesn't go away when I attempt to view the Index. > > Any suggestions? >

On 4 October 2011 06:19, I wrote: > I have had the same problems with History that Richard and Mary > describe. It works intermittently at best and, even when it does work, > the entries are lost when the file is closed. I have read many similar > complaints so it is clearly a fault with the FTM  2011 software and > not with our individual databases. I'm very pleased to report that History is now working correctly in FTM 2012. Caroline Gurney http://www.carosfamily.com http://cmgurney.blogspot.com

Gordon, Generally problems with images in FTM 16 indicates that you have a large number of images in your file or several very large images. You can reduce the size of your images or store them elsewhere, outside of FTM. (In any event, you should always have your images stored somewhere else besides FTM.) As your file grows, this can continue to be a problem. You best alternative is not to store your images in your FTM file and only bring in what you need when you are creating a book or a report that includes images. Linda in Costa Rica Monroe County, New York Genealogy http://freepages.genealogy.rootsweb.ancestry.com/~monroenys Monroe County, New York History http://freepages.history.rootsweb.ancestry.com/~monroenys -----Original Message----- From: gordon Sent: Tuesday, 11 October, 2011 5:02 PM To: ftm-tech@rootsweb.com Subject: [FTM-TECH] pics disappearing Hi: Sometimes, when running certain commands, many of my scanned in pics disappear, most notably when I do a name change or substitution for corrections. Ideas anyone? Regards, Gordon, using FTM16 and 2 gigs RAM

Hi: All is done within the FTM16 program, usually from the Family File page. Regards, Gordon ----- Original Message ----- From: "David C Abernathy" <davidabernathy1@comcast.net> To: <ftm-tech@rootsweb.com> Sent: Tuesday, October 11, 2011 5:55 PM Subject: Re: [FTM-TECH] pics disappearing > Gordon, > What is the path of these files and type of files? > > When renaming them are you by chance also changing or dropping the > extensions of these files? > > Are you doing these changes within Windows Explorer (My Computer) or some > other program? > > Thanks, > David C Abernathy > Email disclaimers > ---------------------------------------------------------------------------- > This message represents the official view of the voices in my head. > ---------------------------------------------------------------------------- > http://www.SchmeckAbernathy.com > == All outgoing and incoming mail is scanned by F-Prot Antivirus == > > -----Original Message----- > From: ftm-tech-bounces@rootsweb.com [mailto:ftm-tech-bounces@rootsweb.com] > On Behalf Of gordon > Sent: Tuesday, October 11, 2011 4:02 PM > To: ftm-tech@rootsweb.com > Subject: [FTM-TECH] pics disappearing > > Hi: > > Sometimes, when running certain commands, many of my scanned in pics > disappear, most notably when I do a name change or substitution for > corrections. > > Ideas anyone? > > Regards, > > Gordon, using FTM16 and 2 gigs RAM > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Online Support for Family Tree Maker > Version 16 and earlier > http://pastftm.custhelp.com/ > > Version 2008 - 2011 > http://ftm.custhelp.com/ > > ------------------------------- > To unsubscribe from the list, please send an email to > FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the > quotes > in the subject and the body of the message > > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Online Support for Family Tree Maker > Version 16 and earlier > http://pastftm.custhelp.com/ > > Version 2008 - 2011 > http://ftm.custhelp.com/ > > ------------------------------- > To unsubscribe from the list, please send an email to > FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

I called them today. Said it could take up to 15 days. Mine shipped on 9/26. Still not received. Told me to call Friday, if not received by then. Would reship. In a message dated 10/11/2011 7:23:07 P.M. Eastern Daylight Time, plan1@insightbb.com writes: My credit card was debited on 9/29//11 and I still have not received FTM 2012 yet. Any reason for concern? Russell D. Casey Lexington, KY ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Online Support for Family Tree Maker Version 16 and earlier http://pastftm.custhelp.com/ Version 2008 - 2011 http://ftm.custhelp.com/ ------------------------------- To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

My credit card was debited on 9/29//11 and I still have not received FTM 2012 yet. Any reason for concern? Russell D. Casey Lexington, KY

Hi: Sometimes, when running certain commands, many of my scanned in pics disappear, most notably when I do a name change or substitution for corrections. Ideas anyone? Regards, Gordon, using FTM16 and 2 gigs RAM

Gordon, What is the path of these files and type of files? When renaming them are you by chance also changing or dropping the extensions of these files? Are you doing these changes within Windows Explorer (My Computer) or some other program? Thanks, David C Abernathy Email disclaimers ---------------------------------------------------------------------------- This message represents the official view of the voices in my head. ---------------------------------------------------------------------------- http://www.SchmeckAbernathy.com == All outgoing and incoming mail is scanned by F-Prot Antivirus  == -----Original Message----- From: ftm-tech-bounces@rootsweb.com [mailto:ftm-tech-bounces@rootsweb.com] On Behalf Of gordon Sent: Tuesday, October 11, 2011 4:02 PM To: ftm-tech@rootsweb.com Subject: [FTM-TECH] pics disappearing Hi: Sometimes, when running certain commands, many of my scanned in pics disappear, most notably when I do a name change or substitution for corrections. Ideas anyone? Regards, Gordon, using FTM16 and 2 gigs RAM ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Online Support for Family Tree Maker Version 16 and earlier http://pastftm.custhelp.com/ Version 2008 - 2011 http://ftm.custhelp.com/ ------------------------------- To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

Hello, I am still using FTM version 16, although I have purchased all the newer ones since then. (I just like 16 better and hate to give it up.) In version 16 there is a section on the source page called citation text. I often used that box to make a very brief note of exactly what the source said. For example, in one source I might find someone's age and where they were born; another might give the exact date but no place of birth. I got the idea of recording this in the citation text from someone on this list years ago, and according to the information in "HELP," this seems to be what this box was for. At any rate, I found it to be extremely useful. I understand that versions after 2008 are going to list each of these as a separate source or something like that. What I'd like to know is how much of a problem this is going to be for me when I eventually have to go to a newer version. I have put my file into all the new ones when they came in and experimented with them, but I can't really tell how it is affecting my data or the program. All the info seems to still be there, just as it is in version 16. But there must be some negative impact that I'm not aware of. Does it use a lot more storage space or something like that? If so, how big a problem is that likely to be? And is there more to it than that? I'd appreciate any help/suggestions with this, as I will have to get a new computer soon so maybe I should actually begin to use 2012 when it arrives. Thank you, LouDean