It started last night, and still not working this morning. FTM does not even open the Dashboard this morning. BUT, 2010 and 2011 the Dashboard opens and logs in. Ancestry must be having major server problems. BUT, I can click on a "Hint" (leaf) and the 'About blank" opens and then the hint list is displayed. I am also getting the following when going to a Ancestry.com forum with FTM open. ---------------------------------------------------------------------------- ---- "It appears that you are logged in on another computer. We werent able to log you in to Ancestry.com because your account is currently being used on another computer. Your Ancestry account provides a single-user license and can only be accessed by one person at a time." ---------------------------------------------------------------------------- ---- We ran into this during BETA and it took a day or so to fix. Thanks, David C Abernathy Email disclaimers ---------------------------------------------------------------------------- This message represents the official view of the voices in my head. ---------------------------------------------------------------------------- http://www.SchmeckAbernathy.com == All outgoing and incoming mail is scanned by F-Prot Antivirus == -----Original Message----- From: ftm-tech-bounces@rootsweb.com [mailto:ftm-tech-bounces@rootsweb.com] On Behalf Of Henry Kuska Sent: Tuesday, October 18, 2011 9:04 PM To: ftm-tech@rootsweb.com Subject: Re: [FTM-TECH] No Internet Connection FTM 2012 Same problem. I went to firewall and specifically added instructions to allow FTM 2012. That did not help. I tried lowering the internet speed. That also did not help. I had to reboot to get access to the internet through FTM 2012. All of my other programs had their normal access. Henry Kuska -------------------------------------------------- From: "John Boyd" <johnhboyd@earthlink.net> Sent: Tuesday, October 18, 2011 10:45 PM To: "Ftm-Tech" <ftm-tech@rootsweb.com> Subject: [FTM-TECH] No Internet Connection FTM 2012 > All of a sudden, FTM 2012 tells me that there is no internet connection, > or > a firewall is blocking access. I can access Ancestry.com using a browser, > just not with FTM 2012. I still get the message even if I disable the > firewall and try again. > > > > John & Kathleen > > > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Online Support for Family Tree Maker > Version 16 and earlier > http://pastftm.custhelp.com/ > > Version 2008 - 2011 > http://ftm.custhelp.com/ > > ------------------------------- > To unsubscribe from the list, please send an email to > FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Online Support for Family Tree Maker Version 16 and earlier http://pastftm.custhelp.com/ Version 2008 - 2011 http://ftm.custhelp.com/ ------------------------------- To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message
Installation of FTM2011 to FTM2012 worked seamless here in Oz - Tested the Sync which created another tree on Ancestry, all ok, Media took a bit longer running in the background All the correct information was on the new ancestry tree (as far as I could tell - I then deleted the Ancestry tree - I was expecting a merge to my existing tree - but that does not happen Then Synced a small tree which I work on using FTM2012 - and then manually sync before shutdown - then check Ancestry to make sure the changes happened - they did So far to good but haven't found any WOW factors with the new version Daryl from Oz -----Original Message----- From: ftm-tech-bounces@rootsweb.com [mailto:ftm-tech-bounces@rootsweb.com] On Behalf Of Bob Sent: Wednesday, 19 October 2011 6:03 AM To: ftm-tech@rootsweb.com Subject: [FTM-TECH] FTM 2012 UK Installation Woes Hello All, Firstly, please note this maybe only a UK problem, but, this is my experience of upgrading from FTM2011 - FTM 2012. 1) Tried upgrading, could not install Net Framework 4, so it asked me to manually install. 2) Manually installed and then added 4 updates to it. 3) Re-tried to upgrade to 2012. Ha, it was not fooled. It returned an error."Please check with the Vendor that this is a genuine copy! 4) Phone the company that supplied me the upgrade. They, after some discussion requested that I copy the whole of the disk to my laptop and then try a re-install. 5) Well that worked. He. He. It was not finished with me yet. FTM 2012 started, asked if I wished to import a previous version file. Now, lucky me, I not only have continuous backup, I also copied all FTM files to a USB Drive, and disconnected it. FTM 2012 asked if I wished to backup the file before importing. Yes please. Got me! 1381 people in the 2011 file plus media and everyone having sources attached. NOT know, I was left with just 89 random people, no media or sources. Nearly forgot, it messed up the copy of FTM2011 file it imported the file from as well!! 6) What was that old saying: "we will fight .....". So I closed FTM 2012, and re-started it, but, this time when it asked if I wanted to 'backup' I said no and directed it to the USB Drive copy instead, (remember it messed up the original). Beat it. Imported ALL persons, media, and sources, and although it will take ages to check every detail, it seems ok. Now, from reading all the different views on the 'Sync feature', I think I am going to stay clear of that for a month or two. After all that, I do have one question. The version says 21.0.0.388, is that the latest, as although it is now registered, when I ask it to check for any update, it does nothing? 2 daughters say I can be stubborn, but do not give up on some think. Maybe true. Enjoy life. Never promise, but, always try. Regards, Bob Sangster. ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Online Support for Family Tree Maker Version 16 and earlier http://pastftm.custhelp.com/ Version 2008 - 2011 http://ftm.custhelp.com/ ------------------------------- To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message
Same problem. I went to firewall and specifically added instructions to allow FTM 2012. That did not help. I tried lowering the internet speed. That also did not help. I had to reboot to get access to the internet through FTM 2012. All of my other programs had their normal access. Henry Kuska -------------------------------------------------- From: "John Boyd" <johnhboyd@earthlink.net> Sent: Tuesday, October 18, 2011 10:45 PM To: "Ftm-Tech" <ftm-tech@rootsweb.com> Subject: [FTM-TECH] No Internet Connection FTM 2012 > All of a sudden, FTM 2012 tells me that there is no internet connection, > or > a firewall is blocking access. I can access Ancestry.com using a browser, > just not with FTM 2012. I still get the message even if I disable the > firewall and try again. > > > > John & Kathleen > > > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Online Support for Family Tree Maker > Version 16 and earlier > http://pastftm.custhelp.com/ > > Version 2008 - 2011 > http://ftm.custhelp.com/ > > ------------------------------- > To unsubscribe from the list, please send an email to > FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message
Been there, done that. There are at least 3 of us with this problem over on the Family Tree Maker message boards that have experienced this intermittent problem. It seems to clear up by itself. Some sort of Ancestry glitch, I imagine. Rosemary On Tue, Oct 18, 2011 at 9:45 PM, John Boyd <johnhboyd@earthlink.net> wrote: > All of a sudden, FTM 2012 tells me that there is no internet connection, or > a firewall is blocking access. I can access Ancestry.com using a browser, > just not with FTM 2012. I still get the message even if I disable the > firewall and try again. > > > > John & Kathleen > > > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Online Support for Family Tree Maker > Version 16 and earlier > http://pastftm.custhelp.com/ > > Version 2008 - 2011 > http://ftm.custhelp.com/ > > ------------------------------- > To unsubscribe from the list, please send an email to > FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message >
All of a sudden, FTM 2012 tells me that there is no internet connection, or a firewall is blocking access. I can access Ancestry.com using a browser, just not with FTM 2012. I still get the message even if I disable the firewall and try again. John & Kathleen
Hello All, Firstly, please note this maybe only a UK problem, but, this is my experience of upgrading from FTM2011 - FTM 2012. 1) Tried upgrading, could not install Net Framework 4, so it asked me to manually install. 2) Manually installed and then added 4 updates to it. 3) Re-tried to upgrade to 2012. Ha, it was not fooled. It returned an error."Please check with the Vendor that this is a genuine copy! 4) Phone the company that supplied me the upgrade. They, after some discussion requested that I copy the whole of the disk to my laptop and then try a re-install. 5) Well that worked. He. He. It was not finished with me yet. FTM 2012 started, asked if I wished to import a previous version file. Now, lucky me, I not only have continuous backup, I also copied all FTM files to a USB Drive, and disconnected it. FTM 2012 asked if I wished to backup the file before importing. Yes please. Got me! 1381 people in the 2011 file plus media and everyone having sources attached. NOT know, I was left with just 89 random people, no media or sources. Nearly forgot, it messed up the copy of FTM2011 file it imported the file from as well!! 6) What was that old saying: "we will fight .....". So I closed FTM 2012, and re-started it, but, this time when it asked if I wanted to 'backup' I said no and directed it to the USB Drive copy instead, (remember it messed up the original). Beat it. Imported ALL persons, media, and sources, and although it will take ages to check every detail, it seems ok. Now, from reading all the different views on the 'Sync feature', I think I am going to stay clear of that for a month or two. After all that, I do have one question. The version says 21.0.0.388, is that the latest, as although it is now registered, when I ask it to check for any update, it does nothing? 2 daughters say I can be stubborn, but do not give up on some think. Maybe true. Enjoy life. Never promise, but, always try. Regards, Bob Sangster.
Installed 2012 and loaded FTM 2010 database, loaded fine 79000 individuals and 1490 media files. Running Win 7, 9 gb's ram. What did take time was uploading tree to Ancestry. Several try's failed. Reread 2012 Guide to be sure i was doing it right. Was doing the uploads during the day when traffic was probably high at Ancestry. So after several failures, i uploaded after Midnight and went to bed. It was done in the morning and Tree was in sync. Have had no problems since. My favorite of all time was FTM16, but when i went to WIn 7 new computer i could never get it to work properly, even thou others were not having problems. So i went with FTM2010 until FTM 2012 got here. Mary
A couple of points need to be made about syncing. These have been learned as the result of very extensive beta testing. Tree syncing was the most demanded enhancement from version 2011 and a lot of time went into developing and testing it. But as the song says, "be careful for what you ask for".... You will get much better results if you get your FTM tree is good shape with low errors, Use the data errors report to trap problems and fix them. Make sure your relationships are correct Make sure your sources are clean etc Even then there are differences between FTM and the AMT These are some notes about syncing taken from the Ancestry board. Wise users of FTM/AMT will take careful note of the "fine print" ******** Questions and Answers (FAQs) Do I have to pay to upload my tree to Ancestry? No, family trees on Ancestry are free to create and maintain. How long does it take to upload and sync a tree? The first time you upload a tree to Ancestry.com it may take awhile, especially if you have a lot of media items. After that though, because only your changes are synced and not your entire tree. Can I download and sync my Ancestry tree to more than one computer? No. You can only sync an online tree to one desktop tree. Can I merge my Ancestry.com tree with a tree I already have in Family Tree Maker? You can if you are simply downloading your tree. If you want to create a link between your online tree and desktop tree, you cannot merge the two together. How do I download my Ancestry.com tree into Family Tree Maker? To download your Ancestry.com Member Tree, simply open Family Tree Maker and click the Plan button at the top of the window. Click the New Tree tab and select "Download from Ancestry." What happens someone is making changes to my tree online while I am making changes in Family Tree Maker? When you sync your trees, you will have the opportunity to view any conflicts between the two trees and accept or reject the changes. I cannot edit my online tree. What happened? If you cannot edit your synced online tree, it may be because the online tree is temporarily unavailable while the desktop and online trees are being synced. Wait a few minutes and try again. What are the differences between the Family Tree Maker and Ancestry.com trees when using TreeSyncT? Most content in trees is uploaded and/or synced seamlessly between Family Tree Maker and Ancestry. However, because Ancestry.com and Family Tree Maker trees are in different formats, there are a few differences you should be aware of. Note the word "Most" This is the bit really worth understanding........!!!!!! Facts In general fact dates, names, places, and descriptions (including custom and alternate facts) are the same in Family Tree Maker and Ancestry trees. However, you may find that some fact types are labeled differently. For example, the Physical Description fact in Family Tree Maker is the Description fact in Ancestry trees. Media Items The caption of a Media item in Family Tree Maker is the same as the Picture name field on Ancestry. Audio and video items are not transferred between Family Tree Maker and Ancestry. Media items attached to relationships in Family Tree Maker are not uploaded to Ancestry.com. Records you've found on Ancestry.com and merged into Family Tree Maker won't be re-uploaded to Ancestry. Documents in Family Tree Maker will be uploaded to an Ancestry tree only if they are in one of these formats: .pdf, .doc, .txt, .rtf, and .htm. Photos uploaded to Ancestry Member Trees cannot exceed 15MB, so a photo in your desktop tree that exceed this size limit will be resized when it is copied to Ancestry-your original file will not be affected. Images need to be in one of these formats: .jpeg, .bmp, .png, .gif, and .tiff. Notes In Family Tree Maker you can create a variety of notes: person, research, fact, relationship, media, and source citation. When you upload a tree to Ancestry only person notes will be included; they can only be viewed by people you have invited to your online tree. Places If you have entered shortened display names for locations or custom GPS coordinates in Family Tree Maker, they will not be included in your Ancestry tree. Publications Saved reports, charts, and books cannot be transferred from Family Tree Maker to Ancestry. Relationships In Family Tree Maker only you can view information you've entered for a living individual. In your Ancestry tree, anyone who is invited to your tree can view information about living individuals. Sources Sources created in Family Tree Maker using source templates will transfer to Ancestry, but you cannot edit these sources online. Media items attached to source citations in Family Tree Maker will be uploaded; media items attached to sources in Family Tree Maker will not be uploaded. Stories A story created on Ancestry.com will become a .htm file in Family Tree Maker, which can be viewed in a Web browser. You can edit the text in a word-processing program. Smart Stories created in Family Tree Maker will become .rtf text files in Ancestry. The story can't be viewed within your Ancestry tree but the document can be downloaded. (Smart Stories are uploaded only if they are attached to individuals) John D
In regard to the SSDI, there is no third party - unless it is me. I don't like the way Ancestry.com merges its info with my file, so I delete their entry and substitute "Social Security Death Index." I un-synched three files last night. These are files that have been on Ancestry for over a year, with the sources remaining as I entered them in FTM for all that time. This morning when I looked at the tree on Ancestry, there are eight sources for a birth, for example, and no sources for the death or the social security number. On the FTM previously linked to Ancestry, birth and death sources are also gone. I use SSDI for sources for birth, death and SS#. That's one source for three facts. I can't see why that's a problem. Jeanne ________________________________ From: BJ <bhamilton3@cox.net> To: ftm-tech@rootsweb.com Sent: Monday, October 17, 2011 8:50 PM Subject: Re: [FTM-TECH] Synching tree error I'm sorry but I'm not experiencing this. I admit that most of my Social Security Death Indexes source-citations are from Ancestry.com BUT I change the name of the Source title from Social Security Death Index to SSDI. I also modify the Source record to point to the Social Security Administration as the publisher, etc. Again I tailor the Citation Detail and Citation Text to my own specifications. Finally I do not use templates. I just compared my source-citations in my PC file to the synced online tree. My PC file source-citations are the same as they have always been. The use my Source Title, Source Information, Citation Detail and Citation Text. So my file has not changed. I also reviewed the Social Security source in the online tree. Since the sources are in the Ancestry.com data base, the facts are linked to those online data base records. Consequently, the Social Security Death Index source does not contain my customized Citation details. When I merge SSDI information from the web, I do not like the way the Web Merge saves the information. It normally generates a Social Security Number and a Social Security Issued facts neither of which have the date the Social Security number is issued. So I routinely, use a single Social Security Number fact which has the Date the number is issued, the Place contains the State where the number was issued and the number in the Description. I then delete the Social Security issued fact. I checked my fact in the Online tree and it contains the information as I have entered it. Now as I understand your comment, you say you have entered Source citations from a third party data base and not from the Ancestry.com Social Security Death Index data base. And that the online tree does not have these third party source-citations but rather is using the Ancestry.com data base records???? As Linda suggested, please examine the Social Security Death Index facts and sources on your PC file. Have they changed or are they still as you originally input them? TEMPLATES: I might mention how FTM 2012 Sync handles templates. You enter the source using a Template which normally has a specific Source name and a specified format to the information input into the Citation Detail and Citation Text. This information is then used to format the Reference Note. The online trees do not support Templates, so you are not able to select a template use it to format the information. The online trees also do not provide a field equivalent to the Reference Note so there is nothing to compare with your PC file. HOWEVER; if you use Templates in your PC file, the information entered for the Source, Citation Detail and Citation Text are transferred exactly to the Online Tree. To change or modify this information, you really need to make the changes in your PC file. The changes will then be synced exactly to the online tree. It is possible to modify the information in the Online Tree. Those changes will be download synced to your PC file but not as a template. They warn you that the template information is uploaded to the Online Tree but advise you to make changes to the template in the PC file. BJ On 10/17/2011 1:26 PM, Jeanne Stanis wrote: > 2012! Just checked with a tree that I had synched the other day. Well, it is a disaster for me. My sources have been rearranged to the Ancestry.com standard - not the one that I was "free" to do myself. As a result, all of my entries of "Social Security Death Index" just plain, no stuff from Ancestry on it - have been changed to Ancestry's own entry (many lines long.) This source is entered under a person's birth, death and social security number in my files - three entries. Ancestry removed two of the three, leaving many of my death and social security numbers blank - no source. > Many of the other sources have also been changed by Ancestry. I am afraid to look at places. > ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Online Support for Family Tree Maker Version 16 and earlier http://pastftm.custhelp.com/ Version 2008 - 2011 http://ftm.custhelp.com/ ------------------------------- To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message
I received FTM 2012 last Friday and it loaded the program and converted the 2011 data base with not problems. I run Windows 7 and have 28K people in my data base. G. E. "Robbie" Robinson Meridian, ID 83646
Hi all I do hope people keep a back up for situations such as this? You never know when gremlins will strike Nivard Ovington in Cornwall (UK) > Jeanne, I haven't received my 2012 yet so appreciate your sharing this with us. I will not use > the sync feature until I am absolutely sure that it has been corrected. It is unthinkable that > Ancestry should do this. I sure do not want any of my hard work messed up like that. Thank you > for the warning. > Ali > ----- Original Message ----- > From: Jeanne Stanis > To: FTM-tech List > Sent: Monday, October 17, 2011 4:26 PM > Subject: [FTM-TECH] Synching tree error > > > 2012! Just checked with a tree that I had synched the other day. Well, it is a disaster for me. > My sources have been rearranged to the Ancestry.com standard - not the one that I was "free" to do > myself. As a result, all of my entries of "Social Security Death Index" just plain, no stuff from > Ancestry on it - have been changed to Ancestry's own entry (many lines long.) This source is > entered under a person's birth, death and social security number in my files - three entries. > Ancestry removed two of the three, leaving many of my death and social security numbers blank - no > source. > Many of the other sources have also been changed by Ancestry. I am afraid to look at places.
After waiting 21 days 2012 arrived today. Refused to load 2011 information. LOVED FTM 16. Ancestry tech's tried everything. Finally had to upload FTM 2011 TREE to Ancestry, then download from Ancestry. Still in process after an hour. Keeping my fingers crossed.
Always make a copy of your work before trying to do the SIMPLEST task. Been there-done that Lafe ----- Original Message ----- From: "Jeanne Stanis" <jeannestanis1@att.net> To: "FTM-tech List" <ftm-tech@rootsweb.com> Sent: Monday, October 17, 2011 3:26 PM Subject: [FTM-TECH] Synching tree error 2012! Just checked with a tree that I had synched the other day. Well, it is a disaster for me. My sources have been rearranged to the Ancestry.com standard - not the one that I was "free" to do myself. As a result, all of my entries of "Social Security Death Index" just plain, no stuff from Ancestry on it - have been changed to Ancestry's own entry (many lines long.) This source is entered under a person's birth, death and social security number in my files - three entries. Ancestry removed two of the three, leaving many of my death and social security numbers blank - no source. Many of the other sources have also been changed by Ancestry. I am afraid to look at places. ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Online Support for Family Tree Maker Version 16 and earlier http://pastftm.custhelp.com/ Version 2008 - 2011 http://ftm.custhelp.com/ ------------------------------- To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message
I'm sorry but I'm not experiencing this. I admit that most of my Social Security Death Indexes source-citations are from Ancestry.com BUT I change the name of the Source title from Social Security Death Index to SSDI. I also modify the Source record to point to the Social Security Administration as the publisher, etc. Again I tailor the Citation Detail and Citation Text to my own specifications. Finally I do not use templates. I just compared my source-citations in my PC file to the synced online tree. My PC file source-citations are the same as they have always been. The use my Source Title, Source Information, Citation Detail and Citation Text. So my file has not changed. I also reviewed the Social Security source in the online tree. Since the sources are in the Ancestry.com data base, the facts are linked to those online data base records. Consequently, the Social Security Death Index source does not contain my customized Citation details. When I merge SSDI information from the web, I do not like the way the Web Merge saves the information. It normally generates a Social Security Number and a Social Security Issued facts neither of which have the date the Social Security number is issued. So I routinely, use a single Social Security Number fact which has the Date the number is issued, the Place contains the State where the number was issued and the number in the Description. I then delete the Social Security issued fact. I checked my fact in the Online tree and it contains the information as I have entered it. Now as I understand your comment, you say you have entered Source citations from a third party data base and not from the Ancestry.com Social Security Death Index data base. And that the online tree does not have these third party source-citations but rather is using the Ancestry.com data base records???? As Linda suggested, please examine the Social Security Death Index facts and sources on your PC file. Have they changed or are they still as you originally input them? TEMPLATES: I might mention how FTM 2012 Sync handles templates. You enter the source using a Template which normally has a specific Source name and a specified format to the information input into the Citation Detail and Citation Text. This information is then used to format the Reference Note. The online trees do not support Templates, so you are not able to select a template use it to format the information. The online trees also do not provide a field equivalent to the Reference Note so there is nothing to compare with your PC file. HOWEVER; if you use Templates in your PC file, the information entered for the Source, Citation Detail and Citation Text are transferred exactly to the Online Tree. To change or modify this information, you really need to make the changes in your PC file. The changes will then be synced exactly to the online tree. It is possible to modify the information in the Online Tree. Those changes will be download synced to your PC file but not as a template. They warn you that the template information is uploaded to the Online Tree but advise you to make changes to the template in the PC file. BJ On 10/17/2011 1:26 PM, Jeanne Stanis wrote: > 2012! Just checked with a tree that I had synched the other day. Well, it is a disaster for me. My sources have been rearranged to the Ancestry.com standard - not the one that I was "free" to do myself. As a result, all of my entries of "Social Security Death Index" just plain, no stuff from Ancestry on it - have been changed to Ancestry's own entry (many lines long.) This source is entered under a person's birth, death and social security number in my files - three entries. Ancestry removed two of the three, leaving many of my death and social security numbers blank - no source. > Many of the other sources have also been changed by Ancestry. I am afraid to look at places. >
Jeanne, I haven't received my 2012 yet so appreciate your sharing this with us. I will not use the sync feature until I am absolutely sure that it has been corrected. It is unthinkable that Ancestry should do this. I sure do not want any of my hard work messed up like that. Thank you for the warning. Ali ----- Original Message ----- From: Jeanne Stanis To: FTM-tech List Sent: Monday, October 17, 2011 4:26 PM Subject: [FTM-TECH] Synching tree error 2012! Just checked with a tree that I had synched the other day. Well, it is a disaster for me. My sources have been rearranged to the Ancestry.com standard - not the one that I was "free" to do myself. As a result, all of my entries of "Social Security Death Index" just plain, no stuff from Ancestry on it - have been changed to Ancestry's own entry (many lines long.) This source is entered under a person's birth, death and social security number in my files - three entries. Ancestry removed two of the three, leaving many of my death and social security numbers blank - no source. Many of the other sources have also been changed by Ancestry. I am afraid to look at places. ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Online Support for Family Tree Maker Version 16 and earlier http://pastftm.custhelp.com/ Version 2008 - 2011 http://ftm.custhelp.com/ ------------------------------- To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message
Check the Companion Guide for FTM for what is and isn't sync'd. You'll find it under Help. Rosemary On Mon, Oct 17, 2011 at 3:44 PM, John Boyd <johnhboyd@earthlink.net> wrote: > Jeanne, > > Just checked one of the people in my file, and SS Death Index still shows > up > for four different facts for that individual. Can't address the Change in > the Source Citation, since I just stay with the Ancestry standard for > citation. However, I do remember seeing something in the Help file about > Syncing relating to use of templates. > > Did the changes you are having a problem with sync back to your computer > file? If not, then I would un-link, and do it again. > > John & Kathleen > > > -----Original Message----- > From: ftm-tech-bounces@rootsweb.com [mailto:ftm-tech-bounces@rootsweb.com] > On Behalf Of Jeanne Stanis > Sent: Monday, October 17, 2011 3:26 PM > To: FTM-tech List > Subject: [FTM-TECH] Synching tree error > > 2012! Just checked with a tree that I had synched the other day. Well, it > is a disaster for me. My sources have been rearranged to the Ancestry.com > standard - not the one that I was "free" to do myself. As a result, all of > my entries of "Social Security Death Index" just plain, no stuff from > Ancestry on it - have been changed to Ancestry's own entry (many lines > long.) This source is entered under a person's birth, death and social > security number in my files - three entries. Ancestry removed two of the > three, leaving many of my death and social security numbers blank - no > source. > Many of the other sources have also been changed by Ancestry. I am afraid > to look at places. > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Online Support for Family Tree Maker > Version 16 and earlier > http://pastftm.custhelp.com/ > > Version 2008 - 2011 > http://ftm.custhelp.com/ > > ------------------------------- > To unsubscribe from the list, please send an email to > FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the > quotes > in the subject and the body of the message > > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Online Support for Family Tree Maker > Version 16 and earlier > http://pastftm.custhelp.com/ > > Version 2008 - 2011 > http://ftm.custhelp.com/ > > ------------------------------- > To unsubscribe from the list, please send an email to > FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message >
Jeanne, Just checked one of the people in my file, and SS Death Index still shows up for four different facts for that individual. Can't address the Change in the Source Citation, since I just stay with the Ancestry standard for citation. However, I do remember seeing something in the Help file about Syncing relating to use of templates. Did the changes you are having a problem with sync back to your computer file? If not, then I would un-link, and do it again. John & Kathleen -----Original Message----- From: ftm-tech-bounces@rootsweb.com [mailto:ftm-tech-bounces@rootsweb.com] On Behalf Of Jeanne Stanis Sent: Monday, October 17, 2011 3:26 PM To: FTM-tech List Subject: [FTM-TECH] Synching tree error 2012! Just checked with a tree that I had synched the other day. Well, it is a disaster for me. My sources have been rearranged to the Ancestry.com standard - not the one that I was "free" to do myself. As a result, all of my entries of "Social Security Death Index" just plain, no stuff from Ancestry on it - have been changed to Ancestry's own entry (many lines long.) This source is entered under a person's birth, death and social security number in my files - three entries. Ancestry removed two of the three, leaving many of my death and social security numbers blank - no source. Many of the other sources have also been changed by Ancestry. I am afraid to look at places. ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Online Support for Family Tree Maker Version 16 and earlier http://pastftm.custhelp.com/ Version 2008 - 2011 http://ftm.custhelp.com/ ------------------------------- To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message
Whew! Places are as I had them. They all need to be resolved, but that is SOP, if I remember right from the last upgrade.
Jeanne, Please be more specific about the changes you are seeing. Are you saying that you are syncing both ways (ie. from FTM to your AMT and your AMT back to FTM)? Where are you seeing the changes? In FTM or in the AMT? Sources are handled differently in the two applications. If your work is primarily in FTM then I recommend that you only Sync up to Ancestry and do not make changes in your AMT to sync back to FTM. In any event, please provide some examples of what you are seeing. It is extremely difficult to be of help when we don't know exactly what the problems are. Linda in Costa Rica Monroe County, New York Genealogy http://freepages.genealogy.rootsweb.ancestry.com/~monroenys Monroe County, New York History http://freepages.history.rootsweb.ancestry.com/~monroenys -----Original Message----- From: Jeanne Stanis Sent: Monday, 17 October, 2011 2:26 PM To: FTM-tech List Subject: [FTM-TECH] Synching tree error 2012! Just checked with a tree that I had synched the other day. Well, it is a disaster for me. My sources have been rearranged to the Ancestry.com standard - not the one that I was "free" to do myself. As a result, all of my entries of "Social Security Death Index" just plain, no stuff from Ancestry on it - have been changed to Ancestry's own entry (many lines long.) This source is entered under a person's birth, death and social security number in my files - three entries. Ancestry removed two of the three, leaving many of my death and social security numbers blank - no source. Many of the other sources have also been changed by Ancestry. I am afraid to look at places.
2012! Just checked with a tree that I had synched the other day. Well, it is a disaster for me. My sources have been rearranged to the Ancestry.com standard - not the one that I was "free" to do myself. As a result, all of my entries of "Social Security Death Index" just plain, no stuff from Ancestry on it - have been changed to Ancestry's own entry (many lines long.) This source is entered under a person's birth, death and social security number in my files - three entries. Ancestry removed two of the three, leaving many of my death and social security numbers blank - no source. Many of the other sources have also been changed by Ancestry. I am afraid to look at places.