Just as an addendum, I experienced the same problem with FTM 2011. BJ On 11/6/2011 10:18 AM, BJ wrote: > Thank you for your comments especially about the ability to turn off the > Trees. I had seen the check box in the Options box but thought that > only kept your own trees from being searched. I just tried it and it > does indeed turn off all trees for being displayed. > > However, that does not seem to help very much. I have been able to find > some individuals where I get the message plaguing a number of people. I > will admit that turning off the trees allowed me to find some of the > people a bit easier. I found some individuals where I receive a screen > saying , "/Check Back Soon We're sorry but search.Ancestry.com is > temporarily unavailable. We are undergoing routine maintenance or we may > be experiencing unexpected technical problems. We apologize for the > inconvenience and ask for your patience as we work to correct the > situation. Check back with us shortly./" > > It does seem to apply to individuals with multiple source matches but I > can't tell which matches are causing the problem. I have individuals > who do not demonstrate the problem and they may have from 1 to 3 source > matches. The sources shown are for Census, Texas Death Index, Texas > Divorce Index and SSDI. I went to the same individuals in my AMT and > did not encounter the problem. So I suspect you may be right about > certain types of records not being supported by FTM 2012 search and > unfortunately when one of them is encountered, it blocks access to all > matches whether they are impacted or not. > > Hopefully they will get it corrected soon. > > Thanks again for pointing me in the right direction. > > As for "not doing trees", I don't normally use the information from the > trees because I have found very little of it sourced. However, I do > look at the trees especially those with sources as I may find they have > found sources which I have not found. So it helps on occasion. > > BJ > > On 11/6/2011 8:10 AM, Poppa wrote: >> BJ, See answers below. >> >> >> BJ wrote: >> >>> I'm sorry, I should have been more explicit in my statement. When I >>> click on the Hint leaves, there are two types of hints available. Some >>> are for Sources such as Census, etc and the other are for Member trees. >>> When I click on the "green" Hint leaves, I am taken to a summary page >>> with no problems. Both the Member tree matches are displayed as well as >>> the Census matches. >>> >> It is not the trees as I have them shut off. >> >>> As I said earlier, no one is "blaming" any user simply because it is not >>> their fault. We are not trying to dissuade you from taking what ever >>> action you feel appropriate to your situation. All we are doing and can >>> do is report our experiences with the Hints in FTM 2012 and if we find >>> some particular action is helpful in resolving our problem, offering >>> that as a possible solution. >>> >>> In general, I have found several different types of problems with the >>> Hints and web searches: >>> >> I have had most of the problems you are describing and like you have taken >> those actions and corrected the problem. This is different. >> >> 1. I am not able to get to the Ancestry.com data bases at all. >>> Normally this is because I'm not connected to the internet or at least >>> FTM doesn't think I'm connected. I tend to go to the Plan work area to >>> see the status of the Web Dashboard. If it is not displayed, then I >>> know FTM is not connected to the internet. Most times I reboot and/or >>> restart FTM and this seems to help. Of course there are other times >>> when nothing helps because some of their servers seem to be down or at >>> least the path between my location and there servers cannot be >>> established within certain time parameters. >>> >> FTM is connected, I can use Family Search, FAG, and get hints where there is >> a single hint. >> >> >> >>> 2. I am presented with the hints and matches BUT the matching >>> information is not displayed in lower right pane of the web search work >>> area and I cannot gain access to the records. This is normally caused >>> by something being wrong with one of their Index files. Sometimes I >>> experience problems with certain individuals while other individuals >>> have no problems. Generally, I leave and return another time to find >>> the information being displayed and I can gain access to the records. >>> >> This is where I believe the problem may be located. There are now birth >> records that were not there before, when you access these in the lower right >> hand pane you get an error message and can not merge. Every time I have >> received one of these hints there has been at least one or more duplicates. >> I suspect Ancestry may be trying to correct this and stopped access. If >> someone is still getting access to these through hints I would like to know >> that I am wrong. Below is one of the records I am talking about. >> >> Ohio, Births and Christenings Index, 1800-1962 >> >> about Samuel A. Marconnett >> >> Name: Samuel A. Marconnett >> >> Gender: Male >> >> Birth Place: Highland, Ohio >> >> Birth Date: 29 Feb 1872 >> >> Father's Name: William Marconnett >> >> Mother's Name: Margaret Emmery >> >> FHL Film Number: 570609 >> >> >>> 3. I am presented with a message saying one or more of the Member >>> Trees is not available because it may be down or has been removed. >>> There is nothing I can do about this because I'm not even provided the >>> name of the tree. I assume in these cases the tree has been removed and >>> the index has not been updated. > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Online Support for Family Tree Maker > Version 16 and earlier > http://pastftm.custhelp.com/ > > Version 2008 - 2011 > http://ftm.custhelp.com/ > > ------------------------------- > To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message > > > ----- > No virus found in this message. > Checked by AVG - www.avg.com > Version: 2012.0.1869 / Virus Database: 2092/4600 - Release Date: 11/06/11 > >

Thank you for your comments especially about the ability to turn off the Trees. I had seen the check box in the Options box but thought that only kept your own trees from being searched. I just tried it and it does indeed turn off all trees for being displayed. However, that does not seem to help very much. I have been able to find some individuals where I get the message plaguing a number of people. I will admit that turning off the trees allowed me to find some of the people a bit easier. I found some individuals where I receive a screen saying , "/Check Back Soon We're sorry but search.Ancestry.com is temporarily unavailable. We are undergoing routine maintenance or we may be experiencing unexpected technical problems. We apologize for the inconvenience and ask for your patience as we work to correct the situation. Check back with us shortly./" It does seem to apply to individuals with multiple source matches but I can't tell which matches are causing the problem. I have individuals who do not demonstrate the problem and they may have from 1 to 3 source matches. The sources shown are for Census, Texas Death Index, Texas Divorce Index and SSDI. I went to the same individuals in my AMT and did not encounter the problem. So I suspect you may be right about certain types of records not being supported by FTM 2012 search and unfortunately when one of them is encountered, it blocks access to all matches whether they are impacted or not. Hopefully they will get it corrected soon. Thanks again for pointing me in the right direction. As for "not doing trees", I don't normally use the information from the trees because I have found very little of it sourced. However, I do look at the trees especially those with sources as I may find they have found sources which I have not found. So it helps on occasion. BJ On 11/6/2011 8:10 AM, Poppa wrote: > BJ, See answers below. > > > BJ wrote: > >> I'm sorry, I should have been more explicit in my statement. When I >> click on the Hint leaves, there are two types of hints available. Some >> are for Sources such as Census, etc and the other are for Member trees. >> When I click on the "green" Hint leaves, I am taken to a summary page >> with no problems. Both the Member tree matches are displayed as well as >> the Census matches. >> > It is not the trees as I have them shut off. > >> As I said earlier, no one is "blaming" any user simply because it is not >> their fault. We are not trying to dissuade you from taking what ever >> action you feel appropriate to your situation. All we are doing and can >> do is report our experiences with the Hints in FTM 2012 and if we find >> some particular action is helpful in resolving our problem, offering >> that as a possible solution. >> >> In general, I have found several different types of problems with the >> Hints and web searches: >> > I have had most of the problems you are describing and like you have taken > those actions and corrected the problem. This is different. > > 1. I am not able to get to the Ancestry.com data bases at all. >> Normally this is because I'm not connected to the internet or at least >> FTM doesn't think I'm connected. I tend to go to the Plan work area to >> see the status of the Web Dashboard. If it is not displayed, then I >> know FTM is not connected to the internet. Most times I reboot and/or >> restart FTM and this seems to help. Of course there are other times >> when nothing helps because some of their servers seem to be down or at >> least the path between my location and there servers cannot be >> established within certain time parameters. >> > FTM is connected, I can use Family Search, FAG, and get hints where there is > a single hint. > > > >> 2. I am presented with the hints and matches BUT the matching >> information is not displayed in lower right pane of the web search work >> area and I cannot gain access to the records. This is normally caused >> by something being wrong with one of their Index files. Sometimes I >> experience problems with certain individuals while other individuals >> have no problems. Generally, I leave and return another time to find >> the information being displayed and I can gain access to the records. >> > This is where I believe the problem may be located. There are now birth > records that were not there before, when you access these in the lower right > hand pane you get an error message and can not merge. Every time I have > received one of these hints there has been at least one or more duplicates. > I suspect Ancestry may be trying to correct this and stopped access. If > someone is still getting access to these through hints I would like to know > that I am wrong. Below is one of the records I am talking about. > > Ohio, Births and Christenings Index, 1800-1962 > > about Samuel A. Marconnett > > Name: Samuel A. Marconnett > > Gender: Male > > Birth Place: Highland, Ohio > > Birth Date: 29 Feb 1872 > > Father's Name: William Marconnett > > Mother's Name: Margaret Emmery > > FHL Film Number: 570609 > > >> 3. I am presented with a message saying one or more of the Member >> Trees is not available because it may be down or has been removed. >> There is nothing I can do about this because I'm not even provided the >> name of the tree. I assume in these cases the tree has been removed and >> the index has not been updated.

I don't know if this particular instance has been mentioned, but I was just working with the Manage Facts option and when I had finished making changes, the index blanked out for a short time, the whirling icon appeared and then the index returned. I'm hoping that someone who has a real connection to Ancestry.com is reporting these things to Ancestry so that something can be done about it. I should mention that I have Synce set to manual. Tom Herson Ithaca, NY

I hope it's truly an Android version (for tables, not phones) that can run Family Tree Maker 2012 and not just something that allows viewing the tree on Ancestry.com. I can already do that on my Mobil Xoom Tablet. Tom Herson Ithaca, NY On Sun, Nov 6, 2011 at 8:34 AM, John Boyd <johnhboyd@earthlink.net> wrote: > I saw a report in a genealogy newsletter this week that the Android version > was just going into Beta. > > John & Kathleen > > > -----Original Message----- > From: ftm-tech-bounces@rootsweb.com [mailto:ftm-tech-bounces@rootsweb.com] > On Behalf Of TH > Sent: Sunday, November 06, 2011 7:29 AM > To: ftm-tech@rootsweb.com > Subject: Re: [FTM-TECH] Portable Family Tree Maker ? > > I couldn't find anything on the Ancestry web site. Does anyone know how to > ask such a question of Ancestry and get a timely response, one way or the > other? > > Tom Herson > Ithaca, NY > > On Sun, Nov 6, 2011 at 8:21 AM, John Boyd <johnhboyd@earthlink.net> wrote: >> Don't see anything for Android yet. >> >> John & Kathleen >> >> -----Original Message----- >> From: ftm-tech-bounces@rootsweb.com >> [mailto:ftm-tech-bounces@rootsweb.com] >> On Behalf Of H R Worthington >> Sent: Sunday, November 06, 2011 6:50 AM >> To: ftm-tech@rootsweb.com >> Subject: Re: [FTM-TECH] Portable Family Tree Maker ? >> >> Tom, >> >> It's not the same as you are asking for, but I now have access to my >> database using the Ancestry AP for the iPad and they just released the >> Ap for the Droid. >> I have used both, very handy to have with me. I saw the iPhone version >> yesterday, same thing. >> >> So, if you have, FTM2012, for example, have it in Sync, you can see >> your data on your portable device. >>  ___________________________ >> >> >> Russ >> >> >> Mailto:rworthington@att.net >> >> >> >> >> ________________________________ >> From: TH <th4708@gmail.com> >> To: ftm-tech@rootsweb.com >> Sent: Sun, November 6, 2011 7:21:53 AM >> Subject: [FTM-TECH] Portable Family Tree Maker ? >> >> Portable Family Tree Maker 2012 Mediafire Megaupload ... >> Portable Family Tree Maker 2012 | 572 MB Family Tree Maker lets you >> create your own album genealogical very easily by introducing a >> complete record of each ... >> sharingcentre.net/257699-portable-family-tree-maker-2012/ >> >> The above, along with a link which, for some reason, didn't copy and >> paste, came from a Google Alert for FTM 2012. >> >> Does anyone know what this reference to Portable Family Tree Maker >> means? Does it mean a version is now available for mobile devices like >> phones and tablets? >> >> I would very much like it if Ancestry or some other company would >> release a version of FTM 2012 that works properly on Android Tables. >> Not ipad, not iphone, but Android Tablets, in particular the Motorola >> ********************************** >> List information page >> http://lists.rootsweb.com/index/other/Software/FTM-TECH.html >> >> Online Support for Family Tree Maker >> Version 16 and earlier >> http://pastftm.custhelp.com/ >> >> Version 2008 - 2011 >> http://ftm.custhelp.com/ >> >> ------------------------------- >> To unsubscribe from the list, please send an email to >> FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the >> quotes in the subject and the body of the message >> >> ********************************** >> List information page >> http://lists.rootsweb.com/index/other/Software/FTM-TECH.html >> >> Online Support for Family Tree Maker >> Version 16 and earlier >> http://pastftm.custhelp.com/ >> >> Version 2008 - 2011 >> http://ftm.custhelp.com/ >> >> ------------------------------- >> To unsubscribe from the list, please send an email to >> FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the >> quotes in the subject and the body of the message >> > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Online Support for Family Tree Maker > Version 16 and earlier > http://pastftm.custhelp.com/ > > Version 2008 - 2011 > http://ftm.custhelp.com/ > > ------------------------------- > To unsubscribe from the list, please send an email to > FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes > in the subject and the body of the message > > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Online Support for Family Tree Maker > Version 16 and earlier > http://pastftm.custhelp.com/ > > Version 2008 - 2011 > http://ftm.custhelp.com/ > > ------------------------------- > To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message >

Thanks. Will be waiting for its release. John & Kathleen -----Original Message----- From: ftm-tech-bounces@rootsweb.com [mailto:ftm-tech-bounces@rootsweb.com] On Behalf Of H R Worthington Sent: Sunday, November 06, 2011 7:40 AM To: ftm-tech@rootsweb.com Subject: Re: [FTM-TECH] Portable Family Tree Maker ? John, Droid Beta is out and it works ___________________________ Russ Mailto:rworthington@att.net ________________________________ From: John Boyd <johnhboyd@earthlink.net> To: ftm-tech@rootsweb.com Sent: Sun, November 6, 2011 8:21:45 AM Subject: Re: [FTM-TECH] Portable Family Tree Maker ? Don't see anything for Android yet. ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Online Support for Family Tree Maker Version 16 and earlier http://pastftm.custhelp.com/ Version 2008 - 2011 http://ftm.custhelp.com/ ------------------------------- To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

That's why I didn't download it. Anything written in pigeon English is suspect to me ;-) Tom Herson Ithaca, NY On Sun, Nov 6, 2011 at 7:41 AM, Howard Cooper <hjc3hjc3@aol.com> wrote: > I would be VERY careful with that one. Looks like an easy way to download a virus to me. > > On Nov 6, 2011, at 7:21 AM, TH wrote: > >> Portable Family Tree Maker 2012 Mediafire Megaupload ... >> Portable Family Tree Maker 2012 | 572 MB Family Tree Maker lets you >> create your own album genealogical very easily by introducing a >> complete record of each ... >> sharingcentre.net/257699-portable-family-tree-maker-2012/ >> >> The above, along with a link which, for some reason, didn't copy and >> paste, came from a Google Alert for FTM 2012. >> >> Does anyone know what this reference to Portable Family Tree Maker >> means? Does it mean a version is now available for mobile devices like >> phones and tablets? >> >> I would very much like it if Ancestry or some other company would >> release a version of FTM 2012 that works properly on Android Tables. >> Not ipad, not iphone, but Android Tablets, in particular the Motorola >> Xoom. >> >> Thanks, >> >> Tom Herson >> Ithaca, NY >> ********************************** >> List information page >> http://lists.rootsweb.com/index/other/Software/FTM-TECH.html >> >> Online Support for Family Tree Maker >> Version 16 and earlier >> http://pastftm.custhelp.com/ >> >> Version 2008 - 2011 >> http://ftm.custhelp.com/ >> >> ------------------------------- >> To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message > > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Online Support for Family Tree Maker > Version 16 and earlier > http://pastftm.custhelp.com/ > > Version 2008 - 2011 > http://ftm.custhelp.com/ > > ------------------------------- > To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message >

I would be VERY careful with that one. Looks like an easy way to download a virus to me. On Nov 6, 2011, at 7:21 AM, TH wrote: > Portable Family Tree Maker 2012 Mediafire Megaupload ... > Portable Family Tree Maker 2012 | 572 MB Family Tree Maker lets you > create your own album genealogical very easily by introducing a > complete record of each ... > sharingcentre.net/257699-portable-family-tree-maker-2012/ > > The above, along with a link which, for some reason, didn't copy and > paste, came from a Google Alert for FTM 2012. > > Does anyone know what this reference to Portable Family Tree Maker > means? Does it mean a version is now available for mobile devices like > phones and tablets? > > I would very much like it if Ancestry or some other company would > release a version of FTM 2012 that works properly on Android Tables. > Not ipad, not iphone, but Android Tablets, in particular the Motorola > Xoom. > > Thanks, > > Tom Herson > Ithaca, NY > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Online Support for Family Tree Maker > Version 16 and earlier > http://pastftm.custhelp.com/ > > Version 2008 - 2011 > http://ftm.custhelp.com/ > > ------------------------------- > To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

I saw a report in a genealogy newsletter this week that the Android version was just going into Beta. John & Kathleen -----Original Message----- From: ftm-tech-bounces@rootsweb.com [mailto:ftm-tech-bounces@rootsweb.com] On Behalf Of TH Sent: Sunday, November 06, 2011 7:29 AM To: ftm-tech@rootsweb.com Subject: Re: [FTM-TECH] Portable Family Tree Maker ? I couldn't find anything on the Ancestry web site. Does anyone know how to ask such a question of Ancestry and get a timely response, one way or the other? Tom Herson Ithaca, NY On Sun, Nov 6, 2011 at 8:21 AM, John Boyd <johnhboyd@earthlink.net> wrote: > Don't see anything for Android yet. > > John & Kathleen > > -----Original Message----- > From: ftm-tech-bounces@rootsweb.com > [mailto:ftm-tech-bounces@rootsweb.com] > On Behalf Of H R Worthington > Sent: Sunday, November 06, 2011 6:50 AM > To: ftm-tech@rootsweb.com > Subject: Re: [FTM-TECH] Portable Family Tree Maker ? > > Tom, > > It's not the same as you are asking for, but I now have access to my > database using the Ancestry AP for the iPad and they just released the > Ap for the Droid. > I have used both, very handy to have with me. I saw the iPhone version > yesterday, same thing. > > So, if you have, FTM2012, for example, have it in Sync, you can see > your data on your portable device. >  ___________________________ > > > Russ > > > Mailto:rworthington@att.net > > > > > ________________________________ > From: TH <th4708@gmail.com> > To: ftm-tech@rootsweb.com > Sent: Sun, November 6, 2011 7:21:53 AM > Subject: [FTM-TECH] Portable Family Tree Maker ? > > Portable Family Tree Maker 2012 Mediafire Megaupload ... > Portable Family Tree Maker 2012 | 572 MB Family Tree Maker lets you > create your own album genealogical very easily by introducing a > complete record of each ... > sharingcentre.net/257699-portable-family-tree-maker-2012/ > > The above, along with a link which, for some reason, didn't copy and > paste, came from a Google Alert for FTM 2012. > > Does anyone know what this reference to Portable Family Tree Maker > means? Does it mean a version is now available for mobile devices like > phones and tablets? > > I would very much like it if Ancestry or some other company would > release a version of FTM 2012 that works properly on Android Tables. > Not ipad, not iphone, but Android Tablets, in particular the Motorola > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Online Support for Family Tree Maker > Version 16 and earlier > http://pastftm.custhelp.com/ > > Version 2008 - 2011 > http://ftm.custhelp.com/ > > ------------------------------- > To unsubscribe from the list, please send an email to > FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Online Support for Family Tree Maker > Version 16 and earlier > http://pastftm.custhelp.com/ > > Version 2008 - 2011 > http://ftm.custhelp.com/ > > ------------------------------- > To unsubscribe from the list, please send an email to > FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message > ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Online Support for Family Tree Maker Version 16 and earlier http://pastftm.custhelp.com/ Version 2008 - 2011 http://ftm.custhelp.com/ ------------------------------- To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

I couldn't find anything on the Ancestry web site. Does anyone know how to ask such a question of Ancestry and get a timely response, one way or the other? Tom Herson Ithaca, NY On Sun, Nov 6, 2011 at 8:21 AM, John Boyd <johnhboyd@earthlink.net> wrote: > Don't see anything for Android yet. > > John & Kathleen > > -----Original Message----- > From: ftm-tech-bounces@rootsweb.com [mailto:ftm-tech-bounces@rootsweb.com] > On Behalf Of H R Worthington > Sent: Sunday, November 06, 2011 6:50 AM > To: ftm-tech@rootsweb.com > Subject: Re: [FTM-TECH] Portable Family Tree Maker ? > > Tom, > > It's not the same as you are asking for, but I now have access to my > database using the Ancestry AP for the iPad and they just released the Ap > for the Droid. > I have used both, very handy to have with me. I saw the iPhone version > yesterday, same thing. > > So, if you have, FTM2012, for example, have it in Sync, you can see your > data on your portable device. >  ___________________________ > > > Russ > > > Mailto:rworthington@att.net > > > > > ________________________________ > From: TH <th4708@gmail.com> > To: ftm-tech@rootsweb.com > Sent: Sun, November 6, 2011 7:21:53 AM > Subject: [FTM-TECH] Portable Family Tree Maker ? > > Portable Family Tree Maker 2012 Mediafire Megaupload ... > Portable Family Tree Maker 2012 | 572 MB Family Tree Maker lets you > create your own album genealogical very easily by introducing a > complete record of each ... > sharingcentre.net/257699-portable-family-tree-maker-2012/ > > The above, along with a link which, for some reason, didn't copy and > paste, came from a Google Alert for FTM 2012. > > Does anyone know what this reference to Portable Family Tree Maker > means? Does it mean a version is now available for mobile devices like > phones and tablets? > > I would very much like it if Ancestry or some other company would > release a version of FTM 2012 that works properly on Android Tables. > Not ipad, not iphone, but Android Tablets, in particular the Motorola > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Online Support for Family Tree Maker > Version 16 and earlier > http://pastftm.custhelp.com/ > > Version 2008 - 2011 > http://ftm.custhelp.com/ > > ------------------------------- > To unsubscribe from the list, please send an email to > FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes > in the subject and the body of the message > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Online Support for Family Tree Maker > Version 16 and earlier > http://pastftm.custhelp.com/ > > Version 2008 - 2011 > http://ftm.custhelp.com/ > > ------------------------------- > To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message >

Portable Family Tree Maker 2012 Mediafire Megaupload ... Portable Family Tree Maker 2012 | 572 MB Family Tree Maker lets you create your own album genealogical very easily by introducing a complete record of each ... sharingcentre.net/257699-portable-family-tree-maker-2012/ The above, along with a link which, for some reason, didn't copy and paste, came from a Google Alert for FTM 2012. Does anyone know what this reference to Portable Family Tree Maker means? Does it mean a version is now available for mobile devices like phones and tablets? I would very much like it if Ancestry or some other company would release a version of FTM 2012 that works properly on Android Tables. Not ipad, not iphone, but Android Tablets, in particular the Motorola Xoom. Thanks, Tom Herson Ithaca, NY

Don't see anything for Android yet. John & Kathleen -----Original Message----- From: ftm-tech-bounces@rootsweb.com [mailto:ftm-tech-bounces@rootsweb.com] On Behalf Of H R Worthington Sent: Sunday, November 06, 2011 6:50 AM To: ftm-tech@rootsweb.com Subject: Re: [FTM-TECH] Portable Family Tree Maker ? Tom, It's not the same as you are asking for, but I now have access to my database using the Ancestry AP for the iPad and they just released the Ap for the Droid. I have used both, very handy to have with me. I saw the iPhone version yesterday, same thing. So, if you have, FTM2012, for example, have it in Sync, you can see your data on your portable device. ___________________________ Russ Mailto:rworthington@att.net ________________________________ From: TH <th4708@gmail.com> To: ftm-tech@rootsweb.com Sent: Sun, November 6, 2011 7:21:53 AM Subject: [FTM-TECH] Portable Family Tree Maker ? Portable Family Tree Maker 2012 Mediafire Megaupload ... Portable Family Tree Maker 2012 | 572 MB Family Tree Maker lets you create your own album genealogical very easily by introducing a complete record of each ... sharingcentre.net/257699-portable-family-tree-maker-2012/ The above, along with a link which, for some reason, didn't copy and paste, came from a Google Alert for FTM 2012. Does anyone know what this reference to Portable Family Tree Maker means? Does it mean a version is now available for mobile devices like phones and tablets? I would very much like it if Ancestry or some other company would release a version of FTM 2012 that works properly on Android Tables. Not ipad, not iphone, but Android Tablets, in particular the Motorola ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Online Support for Family Tree Maker Version 16 and earlier http://pastftm.custhelp.com/ Version 2008 - 2011 http://ftm.custhelp.com/ ------------------------------- To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

I'm sorry, I should have been more explicit in my statement. When I click on the Hint leaves, there are two types of hints available. Some are for Sources such as Census, etc and the other are for Member trees. When I click on the "green" Hint leaves, I am taken to a summary page with no problems. Both the Member tree matches are displayed as well as the Census matches. As I said earlier, no one is "blaming" any user simply because it is not their fault. We are not trying to dissuade you from taking what ever action you feel appropriate to your situation. All we are doing and can do is report our experiences with the Hints in FTM 2012 and if we find some particular action is helpful in resolving our problem, offering that as a possible solution. In general, I have found several different types of problems with the Hints and web searches: 1. I am not able to get to the Ancestry.com data bases at all. Normally this is because I'm not connected to the internet or at least FTM doesn't think I'm connected. I tend to go to the Plan work area to see the status of the Web Dashboard. If it is not displayed, then I know FTM is not connected to the internet. Most times I reboot and/or restart FTM and this seems to help. Of course there are other times when nothing helps because some of their servers seem to be down or at least the path between my location and there servers cannot be established within certain time parameters. 2. I am presented with the hints and matches BUT the matching information is not displayed in lower right pane of the web search work area and I cannot gain access to the records. This is normally caused by something being wrong with one of their Index files. Sometimes I experience problems with certain individuals while other individuals have no problems. Generally, I leave and return another time to find the information being displayed and I can gain access to the records. 3. I am presented with a message saying one or more of the Member Trees is not available because it may be down or has been removed. There is nothing I can do about this because I'm not even provided the name of the tree. I assume in these cases the tree has been removed and the index has not been updated. BJ On 11/5/2011 10:13 PM, Chasgustaf@aol.com wrote: > Yes, B. J. Ancestry.com. works fine for getting to census, Newspapers, > World War One Records, Personal Trees,etc., BUT, there are some of us who are > NOT able to get anything but the dreaded Ancestry is down for maintenance > through 2012 when clicking on the Green leaves, whether using FTM 2012, > 2011. Which indicates there is a server problem at Ancestry and it is NOT the > users fault. Now, if the problem continues all weekend, which it appears, > is going to be the case, I suspect the Ancestry line will be burning up > Monday, and will become another thorn in Ancestry.com's side. As I said > earlier, this is the second time this week, that there has been a major problem, > on the Ancestry side. Whether it is a server problem, a coding problem or > whatever, it is still an inconvenience to users, and those who aren't having > the problem, blaming those who are, is not appreciated it. This site, > yourself, especially and Linda are usually very helpful, and appreciated. That > doesn't happen to be the case in this situation. > > In a message dated 11/5/2011 10:33:21 P.M. Eastern Daylight Time, > bhamilton3@cox.net writes: > > Since some of us are able to use it while others are not able to use it, > there must be something other than FTM 2012 or even Ancestry.com at work > here. All any of us can do is relate our own personal experiences at > that particular time.

POssible, but I would still delete the items in the FTM temp files anyway to get rid of any possible corrupted links/files. Annie in Minnesota In a message dated 11/6/2011 5:34:20 A.M. Central Standard Time, lgbgen@columbus.rr.com writes: I usually stay in the background but it seems most of you are not getting the point. The only place their is a problem is when you click on the leaf hints. Further it only seems to be for leaves that have multiple hints. Since we can't see what these hints are there is no clue as to what part of Ancestry's database is causing the problem. I suspect that it is the recent addition of birth records that came up as an error and would not allow a merge. You can tell us what to do to our systems but we can't fix Ancestries problem no matter what we do. Larry http://home.roadrunner.com/~bloomgen ----- Original Message ----- From: <Hcounter@aol.com> To: <ftm-tech@rootsweb.com> Sent: Sunday, November 06, 2011 5:04 AM Subject: Re: [FTM-TECH] Ancestry down for Maintenance? > When I have had problems like this I find that if I use all my > maintaintance stuff, including (especially) clearing the FTM temp files, > then shut > down and unplug for about 5 mins, not just the computer but the modem > also, > then reboot I then have no problems. > > Annie in Minnesota > > >> ------------------------------- > To unsubscribe from the list, please send an email to > FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Online Support for Family Tree Maker Version 16 and earlier http://pastftm.custhelp.com/ Version 2008 - 2011 http://ftm.custhelp.com/ ------------------------------- To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

I usually stay in the background but it seems most of you are not getting the point. The only place their is a problem is when you click on the leaf hints. Further it only seems to be for leaves that have multiple hints. Since we can't see what these hints are there is no clue as to what part of Ancestry's database is causing the problem. I suspect that it is the recent addition of birth records that came up as an error and would not allow a merge. You can tell us what to do to our systems but we can't fix Ancestries problem no matter what we do. Larry http://home.roadrunner.com/~bloomgen ----- Original Message ----- From: <Hcounter@aol.com> To: <ftm-tech@rootsweb.com> Sent: Sunday, November 06, 2011 5:04 AM Subject: Re: [FTM-TECH] Ancestry down for Maintenance? > When I have had problems like this I find that if I use all my > maintaintance stuff, including (especially) clearing the FTM temp files, > then shut > down and unplug for about 5 mins, not just the computer but the modem > also, > then reboot I then have no problems. > > Annie in Minnesota > > >> ------------------------------- > To unsubscribe from the list, please send an email to > FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message

John, Droid Beta is out and it works ___________________________ Russ Mailto:rworthington@att.net ________________________________ From: John Boyd <johnhboyd@earthlink.net> To: ftm-tech@rootsweb.com Sent: Sun, November 6, 2011 8:21:45 AM Subject: Re: [FTM-TECH] Portable Family Tree Maker ? Don't see anything for Android yet.

When I have had problems like this I find that if I use all my maintaintance stuff, including (especially) clearing the FTM temp files, then shut down and unplug for about 5 mins, not just the computer but the modem also, then reboot I then have no problems. Annie in Minnesota In a message dated 11/5/2011 11:18:16 P.M. Central Standard Time, Chasgustaf@aol.com writes: Yes, B. J. Ancestry.com. works fine for getting to census, Newspapers, World War One Records, Personal Trees,etc., BUT, there are some of us who are NOT able to get anything but the dreaded Ancestry is down for maintenance through 2012 when clicking on the Green leaves, whether using FTM 2012, 2011. Which indicates there is a server problem at Ancestry and it is NOT the users fault. Now, if the problem continues all weekend, which it appears, is going to be the case, I suspect the Ancestry line will be burning up Monday, and will become another thorn in Ancestry.com's side. As I said earlier, this is the second time this week, that there has been a major problem, on the Ancestry side. Whether it is a server problem, a coding problem or whatever, it is still an inconvenience to users, and those who aren't having the problem, blaming those who are, is not appreciated it. This site, yourself, especially and Linda are usually very helpful, and appreciated. That doesn't happen to be the case in this situation. In a message dated 11/5/2011 10:33:21 P.M. Eastern Daylight Time, bhamilton3@cox.net writes: Since some of us are able to use it while others are not able to use it, there must be something other than FTM 2012 or even Ancestry.com at work here. All any of us can do is relate our own personal experiences at that particular time. ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Online Support for Family Tree Maker Version 16 and earlier http://pastftm.custhelp.com/ Version 2008 - 2011 http://ftm.custhelp.com/ ------------------------------- To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

Tom, It's not the same as you are asking for, but I now have access to my database using the Ancestry AP for the iPad and they just released the Ap for the Droid. I have used both, very handy to have with me. I saw the iPhone version yesterday, same thing. So, if you have, FTM2012, for example, have it in Sync, you can see your data on your portable device. ___________________________ Russ Mailto:rworthington@att.net ________________________________ From: TH <th4708@gmail.com> To: ftm-tech@rootsweb.com Sent: Sun, November 6, 2011 7:21:53 AM Subject: [FTM-TECH] Portable Family Tree Maker ? Portable Family Tree Maker 2012 Mediafire Megaupload ... Portable Family Tree Maker 2012 | 572 MB Family Tree Maker lets you create your own album genealogical very easily by introducing a complete record of each ... sharingcentre.net/257699-portable-family-tree-maker-2012/ The above, along with a link which, for some reason, didn't copy and paste, came from a Google Alert for FTM 2012. Does anyone know what this reference to Portable Family Tree Maker means? Does it mean a version is now available for mobile devices like phones and tablets? I would very much like it if Ancestry or some other company would release a version of FTM 2012 that works properly on Android Tables. Not ipad, not iphone, but Android Tablets, in particular the Motorola

Yes, B. J. Ancestry.com. works fine for getting to census, Newspapers, World War One Records, Personal Trees,etc., BUT, there are some of us who are NOT able to get anything but the dreaded Ancestry is down for maintenance through 2012 when clicking on the Green leaves, whether using FTM 2012, 2011. Which indicates there is a server problem at Ancestry and it is NOT the users fault. Now, if the problem continues all weekend, which it appears, is going to be the case, I suspect the Ancestry line will be burning up Monday, and will become another thorn in Ancestry.com's side. As I said earlier, this is the second time this week, that there has been a major problem, on the Ancestry side. Whether it is a server problem, a coding problem or whatever, it is still an inconvenience to users, and those who aren't having the problem, blaming those who are, is not appreciated it. This site, yourself, especially and Linda are usually very helpful, and appreciated. That doesn't happen to be the case in this situation. In a message dated 11/5/2011 10:33:21 P.M. Eastern Daylight Time, bhamilton3@cox.net writes: Since some of us are able to use it while others are not able to use it, there must be something other than FTM 2012 or even Ancestry.com at work here. All any of us can do is relate our own personal experiences at that particular time.

It seems to me that no one is blaming users who are getting the maintenance message from Ancestry.com. For the record, I have had no trouble with either FTM 2012 or Ancestry.com for many days, including just a few minutes ago. ; it seems unlikely that there is a server problem at Ancestry. Lawrence On 11-05-2011 22:13, Chasgustaf@aol.com wrote: > Yes, B. J. Ancestry.com. works fine for getting to census, Newspapers, > World War One Records, Personal Trees,etc., BUT, there are some of us who are > NOT able to get anything but the dreaded Ancestry is down for maintenance > through 2012 when clicking on the Green leaves, whether using FTM 2012, > 2011. Which indicates there is a server problem at Ancestry and it is NOT the > users fault. Now, if the problem continues all weekend, which it appears, > is going to be the case, I suspect the Ancestry line will be burning up > Monday, and will become another thorn in Ancestry.com's side. As I said > earlier, this is the second time this week, that there has been a major problem, > on the Ancestry side. Whether it is a server problem, a coding problem or > whatever, it is still an inconvenience to users, and those who aren't having > the problem, blaming those who are, is not appreciated it. This site, > yourself, especially and Linda are usually very helpful, and appreciated. That > doesn't happen to be the case in this situation.

Linda, Why do you keep replying about how great things are going for you and telling us all of the things we are doing wrong to get an error message from Ancestry.com saying they are shut down for technical problems. I am glad that things are working for you, but they aren't working for lots of us all day long. John & Kathleen -----Original Message----- From: ftm-tech-bounces@rootsweb.com [mailto:ftm-tech-bounces@rootsweb.com] On Behalf Of Linda H Gutierrez Sent: Saturday, November 05, 2011 7:28 PM To: ftm-tech@rootsweb.com Subject: Re: [FTM-TECH] Ancestry down for Maintenance? Yes, I understand. I have been using the Web Search in FTM 2012 and clicking on the leaves with no problem. Linda in Costa Rica Monroe County, New York Genealogy http://freepages.genealogy.rootsweb.ancestry.com/~monroenys Monroe County, New York History http://freepages.history.rootsweb.ancestry.com/~monroenys -----Original Message----- From: Chasgustaf@aol.com Sent: Saturday, 05 November, 2011 5:42 PM To: ftm-tech@rootsweb.com Subject: Re: [FTM-TECH] Ancestry down for Maintenance? Linda, Using Ancestry.com, whether from AOL 9.5, IE 8 or Google Chrome works just fine. BUT the Green LEAF is within FTM 12. That is not working. I haven't tried 11 yet, but when I had the RUN TIME error earlier this week it was an Ancestry problem and took them almost all day to correct. In a message dated 11/5/2011 7:35:27 P.M. Eastern Daylight Time, lilacarlhg@amnet.co.cr writes: It continues to be a problem for you? I have been using the web search on and off all afternoon with no problems after my first search turning up blank. I did a second search and subsequent ones immediately after with no issues. Have you tried rebooting your computer? Linda in Costa Rica Monroe County, New York Genealogy http://freepages.genealogy.rootsweb.ancestry.com/~monroenys Monroe County, New York History http://freepages.history.rootsweb.ancestry.com/~monroenys -----Original Message----- From: Chasgustaf@aol.com Sent: Saturday, 05 November, 2011 5:23 PM To: ftm-tech@rootsweb.com Subject: Re: [FTM-TECH] Ancestry down for Maintenance? I just sent an e-mail to Ancestry. Of course they won't get until Monday and no answer until Tuesday. This is the second problem with the Green Leafs this week. In a message dated 11/5/2011 5:55:51 P.M. Eastern Daylight Time, bhamilton3@cox.net writes: The browser should not matter. The web search in FTM 2012 uses its own modified browser. I was experiencing the problem with a blank search window. Since the grandkids have been playing games all day, I decided to reboot. After rebooting, I still encountered the problem for a moment but it is working properly now. It looks like they had some type of problem but have it fixed now. BJ On 11/5/2011 2:32 PM, Linda H Gutierrez wrote: > If you switch your default browser to IE do you still see the problem? > ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Online Support for Family Tree Maker Version 16 and earlier http://pastftm.custhelp.com/ Version 2008 - 2011 http://ftm.custhelp.com/ ------------------------------- To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message