Courtney, I think it is something like 4.2 million records that will be deleted from the SSDI. As I understood it, the reasoning has to do with the new process they will use for death verification. Apparently state issued death records are not sufficient proof and supposedly the 4.2 million records were based on state death records. If you get Dick Eastman's newsletter you could have read it there. http://blog.eogn.com/eastmans_online_genealogy/2011/11/important-changes-made-to-the-public-death-master-file-dmf-and-the-social-security-death-index-ssdi.html Linda in Costa Rica Monroe County, New York Genealogy http://freepages.genealogy.rootsweb.ancestry.com/~monroenys Monroe County, New York History http://freepages.history.rootsweb.ancestry.com/~monroenys -----Original Message----- From: Courtney Sent: Sunday, 06 November, 2011 7:26 PM To: ftm-tech@rootsweb.com Subject: Re: [FTM-TECH] Ancestry down for Maintenance? It's possible there is a connection to the SSDI I read somewhere (I can't remember where) that the government is "withdrawing" at least part of the listings. As I recall, it would be the newer ones, but I'm not sure about what dates. I assume this would mean Ancestry has to remove some of the listings. With the way they have everything linked, I would think that would be a complicated problem for them. Courtney sitnah@cox.net ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Online Support for Family Tree Maker Version 16 and earlier http://pastftm.custhelp.com/ Version 2008 - 2011 http://ftm.custhelp.com/ ------------------------------- To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

I can't recall which on which list someone was asking about it but ....... <http://scottishancestry.blogspot.com/2011/11/ancestry-android-beta-app-now-available.html?utm_source=feedburner&utm_medium=email&utm_campaign=Feed%3A+ScottishGenealogyNewsAndEventssgne+%28Scottish+GENES+%28GEnealogy+News+and+EventS%29%29> Nivard Ovington in Cornwall (UK)

I tried to download on my android tablet but it says I have no phone associated with the email address, which is true, any other way to download this app. Mary On 11/6/2011 6:15 PM, Nivard Ovington wrote: > I can't recall which on which list someone was asking about it but ....... > > <http://scottishancestry.blogspot.com/2011/11/ancestry-android-beta-app-now-available.html?utm_source=feedburner&utm_medium=email&utm_campaign=Feed%3A+ScottishGenealogyNewsAndEventssgne+%28Scottish+GENES+%28GEnealogy+News+and+EventS%29%29> > > > > > Nivard Ovington in Cornwall (UK) > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Online Support for Family Tree Maker > Version 16 and earlier > http://pastftm.custhelp.com/ > > Version 2008 - 2011 > http://ftm.custhelp.com/ > > ------------------------------- > To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message > -- Mary W. Ellis http://www.rootsweb.ancestry.com/~ncacgs/ http://homepages.rootsweb.ancestry.com/~mwellis/ http://www.rootsweb.ancestry.com/~ncalaman/ (Brick Church site)

Ancestry buys the SSDI complete with index from the US government every month, so all they will do is replace the Old SSDI with the new one the government issues just like they replace them every month. No extra work for Ancestry at all. What may be a problem is all those links to the SSDI that people have added to their trees because if the link goes to one of the people that will be deleted from the government issued SSDI then there won't be anything to link to. -----Original Message----- From: Courtney <sitnah@cox.net> To: ftm-tech <ftm-tech@rootsweb.com> Sent: Sun, Nov 6, 2011 7:39 pm Subject: Re: [FTM-TECH] Ancestry down for Maintenance? http://stephendanko.com/blog/15164 Changes to the Public Death Master File (DMF) and the Social Security Death Index (SSDI) Posted on November 1, 2011 by Steve Effective today, 01 November 2011, the Social Security Administration (SSA) changed its policy on what records it will use as source material for adding new entries in the Public Death Master File (DMF) which, in turn, is used to create the Social Security Death Index (SSDI). The Agency decided that it can no longer use state death records to add new entries to the DMF. Furthermore, the SSA will remove approximately 4.2 million records currently on the SSDI because those entries were made based on information from state death records. (more info on website) *************************************** I can't say for sure if this relates to the SSDI database on Ancestry, but if they also have to remove 4.2 million records, or just replace their current database with a new smaller one, and then remove any former links, I can see how it would present a BIG problem ! Courtney sitnah@cox.net ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Online Support for Family Tree Maker Version 16 and earlier http://pastftm.custhelp.com/ Version 2008 - 2011 http://ftm.custhelp.com/ ------------------------------- To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

Ricci 2011 1021 became RI70CE~1 weird. Any ideas? Will make keeping track of my files harder -- Pat Ricci Winter: 122 Demont Ave E #356 Little Canada MN 55117 651/766/8482 Summer: 715/822/3256 PIE #203 ADLT #214 Researching Italians from Cumberland Wisconsin

I think there are more connections also. When I go to a "hint" there is usually a sentence on the top right side of the page that says "These records may also be relevant to xxxxx" which has a list of link(s) to info that may connect to that person. Who knows what problems that could cause? Courtney sitnah@cox.net -------------------------------------------------- From: <aghatchett3rd@aim.com> > > Ancestry buys the SSDI complete with index from the US government every > month, so all they will do is replace the Old SSDI with the new one the > government issues just like they replace them every month. No extra work > for Ancestry at all. What may be a problem is all those links to the SSDI > that people have added to their trees because if the link goes to one of > the people that will be deleted from the government issued SSDI then there > won't be anything to link to. > > > >

http://stephendanko.com/blog/15164 Changes to the Public Death Master File (DMF) and the Social Security Death Index (SSDI) Posted on November 1, 2011 by Steve Effective today, 01 November 2011, the Social Security Administration (SSA) changed its policy on what records it will use as source material for adding new entries in the Public Death Master File (DMF) which, in turn, is used to create the Social Security Death Index (SSDI). The Agency decided that it can no longer use state death records to add new entries to the DMF. Furthermore, the SSA will remove approximately 4.2 million records currently on the SSDI because those entries were made based on information from state death records. (more info on website) *************************************** I can't say for sure if this relates to the SSDI database on Ancestry, but if they also have to remove 4.2 million records, or just replace their current database with a new smaller one, and then remove any former links, I can see how it would present a BIG problem ! Courtney sitnah@cox.net

It's possible there is a connection to the SSDI I read somewhere (I can't remember where) that the government is "withdrawing" at least part of the listings. As I recall, it would be the newer ones, but I'm not sure about what dates. I assume this would mean Ancestry has to remove some of the listings. With the way they have everything linked, I would think that would be a complicated problem for them. Courtney sitnah@cox.net

Another useful category might be 'Honours and decorations'. Michael Sayers mbsayers@btinternet.com ----- Original Message ----- From: "Tom Herson" <therson@twcny.rr.com> To: <ftm-tech@rootsweb.com>; <ftm-help@rootsweb.com> Sent: Saturday, November 05, 2011 9:41 PM Subject: [FTM-TECH] Question about Facts > After I reviewed my Custom Facts, I find that I have added 3 related > facts - Civic, Government and Politics. I have used each for things like > recording elected offices held or boards the individuals served on. With > regard to the politics fact, I have also used that fact to record > political party affiliation. > > I see the Pre-Defined Fact "Elected" listed and I'm guessing that's the > place to record elected offices and, perhaps, boards the individuals > served on. > > I'm looking to redefine some of these "events" and I'd like to hear how > others these things. > > Other Custom Facts that I have created are pretty self-explanatory, but > since I'm surprised that they're missing from the Pre-Defined Facts, I'm > wondering how other FTM 2012 users handle the following categories: > > City Directory Entry [I'm aware that this could be a Source] > Godfather > Godmother > Hobbies > Memberships > Sponsors [in most cases, these are Godparents, which is the preferred > way to record these are Facts?] > Witnesses [I've created this category for what could be Best Man and > Maid or Matron of Honor] > > I'm well aware I can do whatever I want, but I'd appreciate hearing about > your preferences. > > Tom Herson > Ithaca, NY > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Online Support for Family Tree Maker > Version 16 and earlier > http://pastftm.custhelp.com/ > > Version 2008 - 2011 > http://ftm.custhelp.com/ > > ------------------------------- > To unsubscribe from the list, please send an email to > FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message

Thanks very much. Worked first try. John & Kathleen -----Original Message----- From: ftm-tech-bounces@rootsweb.com [mailto:ftm-tech-bounces@rootsweb.com] On Behalf Of Nivard Ovington Sent: Sunday, November 06, 2011 5:16 PM To: ftm-tech@rootsweb.com Subject: [FTM-TECH] Ancestry Android beta app now available I can't recall which on which list someone was asking about it but ....... <http://scottishancestry.blogspot.com/2011/11/ancestry-android-beta-app-now- available.html?utm_source=feedburner&utm_medium=email&utm_campaign=Feed%3A+S cottishGenealogyNewsAndEventssgne+%28Scottish+GENES+%28GEnealogy+News+and+Ev entS%29%29> Nivard Ovington in Cornwall (UK) ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Online Support for Family Tree Maker Version 16 and earlier http://pastftm.custhelp.com/ Version 2008 - 2011 http://ftm.custhelp.com/ ------------------------------- To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

I still don't understnad why the Record Sort is invoked by merely changing Fact Names in the Manage Facts procedure. What does that have to do with the Index? No indivudal's names were added, deleted or changed during the Manage Facts process. Tom Herson Ithaca, NY On Sun, Nov 6, 2011 at 4:58 PM, John Donaldson <johndd@iinet.net.au> wrote: > Tom > > With 2011, the index operation was changed and improved > > When the index loads it first sorts the names in alpha > > Then, and this is the new and useful bit, it sorts the same names in DOB > order. > > That is what is happening when you see the whirling icon. > > The benefit is that if you have [say] 10 people all with the name Tom Smith > they will be sorted in DOB order. > > So yes, there is a slight delay to run the second sort, but the index list > is much better for the two-level sort > > > John D > > -----Original Message----- > From: ftm-tech-bounces@rootsweb.com [mailto:ftm-tech-bounces@rootsweb.com] > On Behalf Of TH > Sent: Monday, 7 November 2011 1:19 AM > To: ftm-tech@rootsweb.com > Subject: [FTM-TECH] Another Odd Connection to the Index > > I don't know if this particular instance has been mentioned, but I was > just working with the Manage Facts option and when I had finished > making changes, the index blanked out for a short time, the whirling > icon appeared and then the index returned. > > I'm hoping that someone who has a real connection to Ancestry.com is > reporting these things to Ancestry so that something can be done about > it. I should mention that I have Synce set to manual. > > Tom Herson > Ithaca, NY > ********************************** > > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Online Support for Family Tree Maker > Version 16 and earlier > http://pastftm.custhelp.com/ > > Version 2008 - 2011 > http://ftm.custhelp.com/ > > ------------------------------- > To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message >

Thank you BJ and Linda G for both of your help. I found the option and it was already checked in the correct spot so we are good to go. Much appreciated. Ali ----- Original Message ----- From: BJ To: ftm-tech@rootsweb.com Sent: Sunday, November 06, 2011 4:50 PM Subject: Re: [FTM-TECH] Ability to turn off trees Click Tools, Options, lower right corner in the Search box. Place a check mark next to "Exclude Ancestry Family Trees from automatic search". BJ On 11/6/2011 1:32 PM, Ali wrote: > I would very much like to use this option. Where is it located exactly? I've just checked the trees options box in v2012 and that is not one of the options. > Ali > > > ----- Original Message ----- > From: BJ > To: ftm-tech@rootsweb.com > Sent: Sunday, November 06, 2011 1:18 PM > Subject: Re: [FTM-TECH] Ancestry down for Maintenance? > > > Thank you for your comments especially about the ability to turn off the > Trees. I had seen the check box in the Options box but thought that > only kept your own trees from being searched. I just tried it and it > does indeed turn off all trees for being displayed. > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Online Support for Family Tree Maker > Version 16 and earlier > http://pastftm.custhelp.com/ > > Version 2008 - 2011 > http://ftm.custhelp.com/ > > ------------------------------- > To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message > > > ----- > No virus found in this message. > Checked by AVG - www.avg.com > Version: 2012.0.1869 / Virus Database: 2092/4600 - Release Date: 11/06/11 > > ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Online Support for Family Tree Maker Version 16 and earlier http://pastftm.custhelp.com/ Version 2008 - 2011 http://ftm.custhelp.com/ ------------------------------- To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

I would very much like to use this option. Where is it located exactly? I've just checked the trees options box in v2012 and that is not one of the options. Ali ----- Original Message ----- From: BJ To: ftm-tech@rootsweb.com Sent: Sunday, November 06, 2011 1:18 PM Subject: Re: [FTM-TECH] Ancestry down for Maintenance? Thank you for your comments especially about the ability to turn off the Trees. I had seen the check box in the Options box but thought that only kept your own trees from being searched. I just tried it and it does indeed turn off all trees for being displayed.

Ali, In the Options dialog, under Search (lower right of the General Tab) there is an option "Exclude Ancestry Family Tree from automatic search". That should be what you are looking for. Linda in Costa Rica Monroe County, New York Genealogy http://freepages.genealogy.rootsweb.ancestry.com/~monroenys Monroe County, New York History http://freepages.history.rootsweb.ancestry.com/~monroenys -----Original Message----- From: Ali Sent: Sunday, 06 November, 2011 3:32 PM To: ftm-tech@rootsweb.com Subject: [FTM-TECH] Ability to turn off trees I would very much like to use this option. Where is it located exactly? I've just checked the trees options box in v2012 and that is not one of the options. Ali ----- Original Message ----- From: BJ To: ftm-tech@rootsweb.com Sent: Sunday, November 06, 2011 1:18 PM Subject: Re: [FTM-TECH] Ancestry down for Maintenance? Thank you for your comments especially about the ability to turn off the Trees. I had seen the check box in the Options box but thought that only kept your own trees from being searched. I just tried it and it does indeed turn off all trees for being displayed.

BJ, Didn't think I would ever teach you anything. The message you describe is what we are talking about. It has been going for two days now. By the way I am using 2011. We will just have to wait until it is fixed. Not like I don't have plenty of other things to do. Larry http://home.roadrunner.com/~bloomgen ----- Original Message ----- From: "BJ" <bhamilton3@cox.net> To: <ftm-tech@rootsweb.com> Sent: Sunday, November 06, 2011 1:18 PM Subject: Re: [FTM-TECH] Ancestry down for Maintenance? > Thank you for your comments especially about the ability to turn off the > Trees. I had seen the check box in the Options box but thought that > only kept your own trees from being searched. I just tried it and it > does indeed turn off all trees for being displayed. > > However, that does not seem to help very much. I have been able to find > some individuals where I get the message plaguing a number of people. I > will admit that turning off the trees allowed me to find some of the > people a bit easier. I found some individuals where I receive a screen > saying , "/Check Back Soon We're sorry but search.Ancestry.com is > temporarily unavailable. We are undergoing routine maintenance or we may > be experiencing unexpected technical problems. We apologize for the > inconvenience and ask for your patience as we work to correct the > situation. Check back with us shortly./" > > It does seem to apply to individuals with multiple source matches but I > can't tell which matches are causing the problem. I have individuals > who do not demonstrate the problem and they may have from 1 to 3 source > matches. The sources shown are for Census, Texas Death Index, Texas > Divorce Index and SSDI. I went to the same individuals in my AMT and > did not encounter the problem. So I suspect you may be right about > certain types of records not being supported by FTM 2012 search and > unfortunately when one of them is encountered, it blocks access to all > matches whether they are impacted or not. > > Hopefully they will get it corrected soon. > > Thanks again for pointing me in the right direction. > > As for "not doing trees", I don't normally use the information from the > trees because I have found very little of it sourced. However, I do > look at the trees especially those with sources as I may find they have > found sources which I have not found. So it helps on occasion. > > BJ > > On 11/6/2011 8:10 AM, Poppa wrote: >> BJ, See answers below. >> >> >> BJ wrote: >> >>> I'm sorry, I should have been more explicit in my statement. When I >>> click on the Hint leaves, there are two types of hints available. Some >>> are for Sources such as Census, etc and the other are for Member trees. >>> When I click on the "green" Hint leaves, I am taken to a summary page >>> with no problems. Both the Member tree matches are displayed as well as >>> the Census matches. >>> >> It is not the trees as I have them shut off. >> >>> As I said earlier, no one is "blaming" any user simply because it is not >>> their fault. We are not trying to dissuade you from taking what ever >>> action you feel appropriate to your situation. All we are doing and can >>> do is report our experiences with the Hints in FTM 2012 and if we find >>> some particular action is helpful in resolving our problem, offering >>> that as a possible solution. >>> >>> In general, I have found several different types of problems with the >>> Hints and web searches: >>> >> I have had most of the problems you are describing and like you have >> taken >> those actions and corrected the problem. This is different. >> >> 1. I am not able to get to the Ancestry.com data bases at all. >>> Normally this is because I'm not connected to the internet or at least >>> FTM doesn't think I'm connected. I tend to go to the Plan work area to >>> see the status of the Web Dashboard. If it is not displayed, then I >>> know FTM is not connected to the internet. Most times I reboot and/or >>> restart FTM and this seems to help. Of course there are other times >>> when nothing helps because some of their servers seem to be down or at >>> least the path between my location and there servers cannot be >>> established within certain time parameters. >>> >> FTM is connected, I can use Family Search, FAG, and get hints where there >> is >> a single hint. >> >> >> >>> 2. I am presented with the hints and matches BUT the matching >>> information is not displayed in lower right pane of the web search work >>> area and I cannot gain access to the records. This is normally caused >>> by something being wrong with one of their Index files. Sometimes I >>> experience problems with certain individuals while other individuals >>> have no problems. Generally, I leave and return another time to find >>> the information being displayed and I can gain access to the records. >>> >> This is where I believe the problem may be located. There are now birth >> records that were not there before, when you access these in the lower >> right >> hand pane you get an error message and can not merge. Every time I have >> received one of these hints there has been at least one or more >> duplicates. >> I suspect Ancestry may be trying to correct this and stopped access. If >> someone is still getting access to these through hints I would like to >> know >> that I am wrong. Below is one of the records I am talking about. >> >> Ohio, Births and Christenings Index, 1800-1962 >> >> about Samuel A. Marconnett >> >> Name: Samuel A. Marconnett >> >> Gender: Male >> >> Birth Place: Highland, Ohio >> >> Birth Date: 29 Feb 1872 >> >> Father's Name: William Marconnett >> >> Mother's Name: Margaret Emmery >> >> FHL Film Number: 570609 >> >> >>> 3. I am presented with a message saying one or more of the Member >>> Trees is not available because it may be down or has been removed. >>> There is nothing I can do about this because I'm not even provided the >>> name of the tree. I assume in these cases the tree has been removed and >>> the index has not been updated. > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Online Support for Family Tree Maker > Version 16 and earlier > http://pastftm.custhelp.com/ > > Version 2008 - 2011 > http://ftm.custhelp.com/ > > ------------------------------- > To unsubscribe from the list, please send an email to > FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message

Click Tools, Options, lower right corner in the Search box. Place a check mark next to "Exclude Ancestry Family Trees from automatic search". BJ On 11/6/2011 1:32 PM, Ali wrote: > I would very much like to use this option. Where is it located exactly? I've just checked the trees options box in v2012 and that is not one of the options. > Ali > > > ----- Original Message ----- > From: BJ > To: ftm-tech@rootsweb.com > Sent: Sunday, November 06, 2011 1:18 PM > Subject: Re: [FTM-TECH] Ancestry down for Maintenance? > > > Thank you for your comments especially about the ability to turn off the > Trees. I had seen the check box in the Options box but thought that > only kept your own trees from being searched. I just tried it and it > does indeed turn off all trees for being displayed. > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Online Support for Family Tree Maker > Version 16 and earlier > http://pastftm.custhelp.com/ > > Version 2008 - 2011 > http://ftm.custhelp.com/ > > ------------------------------- > To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message > > > ----- > No virus found in this message. > Checked by AVG - www.avg.com > Version: 2012.0.1869 / Virus Database: 2092/4600 - Release Date: 11/06/11 > >

Well thank you for the compliment but I learn things from this list all the time. That's the main reason I stay with it. Often it is often difficult to duplicate the problems because we can't find the right records. While I don't remember seeing this particular message before, I have encountered similar types of problems. Normally there is a change made to the record layout in either the Ancestry.com data base and it gets implemented before the corresponding change is incorporated into the FTM layouts. Or sometimes it is the converse where FTM has the change before Ancestry.com implements the change. This seems to be one of those times. It is also difficult to track down because it is one type of record but the problem blocks other records also. Others can't duplicate the problem because they simply aren't encountering the one type of record which is causing the problem. This is the reason it is important for everyone to comment on their experiences without casting any blame. That way the individuals trouble shooting can see what is working and what isn't working. BJ On 11/6/2011 11:51 AM, Poppa wrote: > BJ, Didn't think I would ever teach you anything. The message you describe > is what we are talking about. It has been going for two days now. By the > way I am using 2011. We will just have to wait until it is fixed. Not like > I don't have plenty of other things to do. > > Larry > http://home.roadrunner.com/~bloomgen > ----- Original Message ----- > From: "BJ"<bhamilton3@cox.net> > To:<ftm-tech@rootsweb.com> > Sent: Sunday, November 06, 2011 1:18 PM > Subject: Re: [FTM-TECH] Ancestry down for Maintenance? > > >> Thank you for your comments especially about the ability to turn off the >> Trees. I had seen the check box in the Options box but thought that >> only kept your own trees from being searched. I just tried it and it >> does indeed turn off all trees for being displayed. >> >> However, that does not seem to help very much. I have been able to find >> some individuals where I get the message plaguing a number of people. I >> will admit that turning off the trees allowed me to find some of the >> people a bit easier. I found some individuals where I receive a screen >> saying , "/Check Back Soon We're sorry but search.Ancestry.com is >> temporarily unavailable. We are undergoing routine maintenance or we may >> be experiencing unexpected technical problems. We apologize for the >> inconvenience and ask for your patience as we work to correct the >> situation. Check back with us shortly./" >> >> It does seem to apply to individuals with multiple source matches but I >> can't tell which matches are causing the problem. I have individuals >> who do not demonstrate the problem and they may have from 1 to 3 source >> matches. The sources shown are for Census, Texas Death Index, Texas >> Divorce Index and SSDI. I went to the same individuals in my AMT and >> did not encounter the problem. So I suspect you may be right about >> certain types of records not being supported by FTM 2012 search and >> unfortunately when one of them is encountered, it blocks access to all >> matches whether they are impacted or not. >> >> Hopefully they will get it corrected soon. >> >> Thanks again for pointing me in the right direction. >> >> As for "not doing trees", I don't normally use the information from the >> trees because I have found very little of it sourced. However, I do >> look at the trees especially those with sources as I may find they have >> found sources which I have not found. So it helps on occasion. >> >> BJ >> >> On 11/6/2011 8:10 AM, Poppa wrote: >>> BJ, See answers below. >>> >>> >>> BJ wrote: >>> >>>> I'm sorry, I should have been more explicit in my statement. When I >>>> click on the Hint leaves, there are two types of hints available. Some >>>> are for Sources such as Census, etc and the other are for Member trees. >>>> When I click on the "green" Hint leaves, I am taken to a summary page >>>> with no problems. Both the Member tree matches are displayed as well as >>>> the Census matches. >>>> >>> It is not the trees as I have them shut off. >>> >>>> As I said earlier, no one is "blaming" any user simply because it is not >>>> their fault. We are not trying to dissuade you from taking what ever >>>> action you feel appropriate to your situation. All we are doing and can >>>> do is report our experiences with the Hints in FTM 2012 and if we find >>>> some particular action is helpful in resolving our problem, offering >>>> that as a possible solution. >>>> >>>> In general, I have found several different types of problems with the >>>> Hints and web searches: >>>> >>> I have had most of the problems you are describing and like you have >>> taken >>> those actions and corrected the problem. This is different. >>> >>> 1. I am not able to get to the Ancestry.com data bases at all. >>>> Normally this is because I'm not connected to the internet or at least >>>> FTM doesn't think I'm connected. I tend to go to the Plan work area to >>>> see the status of the Web Dashboard. If it is not displayed, then I >>>> know FTM is not connected to the internet. Most times I reboot and/or >>>> restart FTM and this seems to help. Of course there are other times >>>> when nothing helps because some of their servers seem to be down or at >>>> least the path between my location and there servers cannot be >>>> established within certain time parameters. >>>> >>> FTM is connected, I can use Family Search, FAG, and get hints where there >>> is >>> a single hint. >>> >>> >>> >>>> 2. I am presented with the hints and matches BUT the matching >>>> information is not displayed in lower right pane of the web search work >>>> area and I cannot gain access to the records. This is normally caused >>>> by something being wrong with one of their Index files. Sometimes I >>>> experience problems with certain individuals while other individuals >>>> have no problems. Generally, I leave and return another time to find >>>> the information being displayed and I can gain access to the records. >>>> >>> This is where I believe the problem may be located. There are now birth >>> records that were not there before, when you access these in the lower >>> right >>> hand pane you get an error message and can not merge. Every time I have >>> received one of these hints there has been at least one or more >>> duplicates. >>> I suspect Ancestry may be trying to correct this and stopped access. If >>> someone is still getting access to these through hints I would like to >>> know >>> that I am wrong. Below is one of the records I am talking about. >>> >>> Ohio, Births and Christenings Index, 1800-1962 >>> >>> about Samuel A. Marconnett >>> >>> Name: Samuel A. Marconnett >>> >>> Gender: Male >>> >>> Birth Place: Highland, Ohio >>> >>> Birth Date: 29 Feb 1872 >>> >>> Father's Name: William Marconnett >>> >>> Mother's Name: Margaret Emmery >>> >>> FHL Film Number: 570609 >>> >>> >>>> 3. I am presented with a message saying one or more of the Member >>>> Trees is not available because it may be down or has been removed. >>>> There is nothing I can do about this because I'm not even provided the >>>> name of the tree. I assume in these cases the tree has been removed and >>>> the index has not been updated. >> ********************************** >> List information page >> http://lists.rootsweb.com/index/other/Software/FTM-TECH.html >> >> Online Support for Family Tree Maker >> Version 16 and earlier >> http://pastftm.custhelp.com/ >> >> Version 2008 - 2011 >> http://ftm.custhelp.com/ >> >> ------------------------------- >> To unsubscribe from the list, please send an email to >> FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the >> quotes in the subject and the body of the message > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Online Support for Family Tree Maker > Version 16 and earlier > http://pastftm.custhelp.com/ > > Version 2008 - 2011 > http://ftm.custhelp.com/ > > ------------------------------- > To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message > > > ----- > No virus found in this message. > Checked by AVG - www.avg.com > Version: 2012.0.1869 / Virus Database: 2092/4600 - Release Date: 11/06/11 > >

Thanks, Michael. I already added that one. Let's hope that Ancestry adds this and other needed Facts in the near future. Tom Herson Ithaca, NY On Sun, Nov 6, 2011 at 12:47 PM, Michael Sayers <mbsayers@btinternet.com> wrote: > Another useful category might be 'Honours and decorations'. > > Michael Sayers > mbsayers@btinternet.com > > ----- Original Message ----- > From: "Tom Herson" <therson@twcny.rr.com> > To: <ftm-tech@rootsweb.com>; <ftm-help@rootsweb.com> > Sent: Saturday, November 05, 2011 9:41 PM > Subject: [FTM-TECH] Question about Facts > > >> After I reviewed my Custom Facts, I find that I have added 3 related >> facts - Civic, Government and Politics. I have used each for things like >> recording elected offices held or boards the individuals served on. With >> regard to the politics fact, I have also used that fact to record >> political party affiliation. >> >> I see the Pre-Defined Fact "Elected" listed and I'm guessing that's the >> place to record elected offices and, perhaps, boards the individuals >> served on. >> >> I'm looking to redefine some of these "events" and I'd like to hear how >> others these things. >> >> Other Custom Facts that I have created are pretty self-explanatory, but >> since I'm surprised that they're missing from the Pre-Defined Facts, I'm >> wondering how other FTM 2012 users handle the following categories: >> >>    City Directory Entry  [I'm aware that this could be a Source] >>    Godfather >>    Godmother >>    Hobbies >>    Memberships >>    Sponsors [in most cases, these are Godparents, which is the preferred >> way to record these are                 Facts?] >>    Witnesses [I've created this category for what could be Best Man and >> Maid or Matron of Honor] >> >> I'm well aware I can do whatever I want, but I'd appreciate hearing about >> your preferences. >> >> Tom Herson >> Ithaca, NY >> ********************************** >> List information page >> http://lists.rootsweb.com/index/other/Software/FTM-TECH.html >> >> Online Support for Family Tree Maker >> Version 16 and earlier >> http://pastftm.custhelp.com/ >> >> Version 2008 - 2011 >> http://ftm.custhelp.com/ >> >> ------------------------------- >> To unsubscribe from the list, please send an email to >> FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the >> quotes in the subject and the body of the message > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Online Support for Family Tree Maker > Version 16 and earlier > http://pastftm.custhelp.com/ > > Version 2008 - 2011 > http://ftm.custhelp.com/ > > ------------------------------- > To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message >

BJ, to finish this thought. I called the 1-800 number and the result is they are resending me the FTM 2012. Thanks. -----Original Message----- From: BJ Sent: Friday, November 04, 2011 11:46 AM To: ftm-tech@rootsweb.com Subject: Re: [FTM-TECH] FTM 2012 It does seem to be a bit difficult to find someone to contact. I eventually found this statement on Ancestry.com/Customer Service. "If for any reason you need to speak with one of our customer service representatives about your credit card statement, ordering by phone, or if you are aware of fraudulent activities, please call us at 1-800-262-3787. " Here is a web page with more contact information. http://www.familytreemaker.com/Support/Contact BJ On 11/4/2011 8:24 AM, Jerry wrote: > Hi all. > I know this has been addressed before but I had ordered my new FTM 2012 > for delivery to Florida. > My credit card was debited but no program. Please tell me how to get a > hold of them to resolve this. > Thanks > Regards, Jerry > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Online Support for Family Tree Maker > Version 16 and earlier > http://pastftm.custhelp.com/ > > Version 2008 - 2011 > http://ftm.custhelp.com/ > > ------------------------------- > To unsubscribe from the list, please send an email to > FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message > > > ----- > No virus found in this message. > Checked by AVG - www.avg.com > Version: 2012.0.1869 / Virus Database: 2092/4594 - Release Date: 11/03/11 > > ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Online Support for Family Tree Maker Version 16 and earlier http://pastftm.custhelp.com/ Version 2008 - 2011 http://ftm.custhelp.com/ ------------------------------- To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

BJ, See answers below. Larry http://home.roadrunner.com/~bloomgen ----- Original Message ----- From: "BJ" <bhamilton3@cox.net> To: <ftm-tech@rootsweb.com> Sent: Sunday, November 06, 2011 10:13 AM Subject: Re: [FTM-TECH] Ancestry down for Maintenance? > I'm sorry, I should have been more explicit in my statement. When I > click on the Hint leaves, there are two types of hints available. Some > are for Sources such as Census, etc and the other are for Member trees. > When I click on the "green" Hint leaves, I am taken to a summary page > with no problems. Both the Member tree matches are displayed as well as > the Census matches. > It is not the trees as I have them shut off. > As I said earlier, no one is "blaming" any user simply because it is not > their fault. We are not trying to dissuade you from taking what ever > action you feel appropriate to your situation. All we are doing and can > do is report our experiences with the Hints in FTM 2012 and if we find > some particular action is helpful in resolving our problem, offering > that as a possible solution. > > In general, I have found several different types of problems with the > Hints and web searches: > I have had most of the problems you are describing and like you have taken those actions and corrected the problem. This is different. 1. I am not able to get to the Ancestry.com data bases at all. > Normally this is because I'm not connected to the internet or at least > FTM doesn't think I'm connected. I tend to go to the Plan work area to > see the status of the Web Dashboard. If it is not displayed, then I > know FTM is not connected to the internet. Most times I reboot and/or > restart FTM and this seems to help. Of course there are other times > when nothing helps because some of their servers seem to be down or at > least the path between my location and there servers cannot be > established within certain time parameters. > FTM is connected, I can use Family Search, FAG, and get hints where there is a single hint. > 2. I am presented with the hints and matches BUT the matching > information is not displayed in lower right pane of the web search work > area and I cannot gain access to the records. This is normally caused > by something being wrong with one of their Index files. Sometimes I > experience problems with certain individuals while other individuals > have no problems. Generally, I leave and return another time to find > the information being displayed and I can gain access to the records. > This is where I believe the problem may be located. There are now birth records that were not there before, when you access these in the lower right hand pane you get an error message and can not merge. Every time I have received one of these hints there has been at least one or more duplicates. I suspect Ancestry may be trying to correct this and stopped access. If someone is still getting access to these through hints I would like to know that I am wrong. Below is one of the records I am talking about. Ohio, Births and Christenings Index, 1800-1962 about Samuel A. Marconnett Name: Samuel A. Marconnett Gender: Male Birth Place: Highland, Ohio Birth Date: 29 Feb 1872 Father's Name: William Marconnett Mother's Name: Margaret Emmery FHL Film Number: 570609 > 3. I am presented with a message saying one or more of the Member > Trees is not available because it may be down or has been removed. > There is nothing I can do about this because I'm not even provided the > name of the tree. I assume in these cases the tree has been removed and > the index has not been updated. Don't do trees. > > BJ >