I just send a copy of my email to feedback. It was a bit hidden. After I went to Online Help Center I didn't see it so I searched for it. I found an article on how to submit, and after a few clicks found a click that actually let me submit a request. Not even sure I could duplicate how I found it... John On 1/5/2014, 10:35 AM, H R Worthington wrote: > John, > > I haven't tried that in FTMM-3. > > Please go to the Help Menu, Online Help Center and report this as Feedback from that page. > > Russ > > ___________________________ > > > Mailto:[email protected] > > > ________________________________ > From: John Yates <[email protected]> > To: [email protected] > Sent: Sunday, January 5, 2014 9:51 AM > Subject: [FTM-TECH] Pedigree Chart Numbering in Book Index > > > Is there a way to number the pages in pedigree charts in FTM Mac 3? > I have a book with Title Page, Contents, two Pedigree Charts, > Kinship Report, and Index. > > The Index numbered pages seem to pick up properly after the Pedigree > Charts, but also point to page numbers in the Pedigree Charts which > are not displayed. What is displayed in the Pedigree Charts are > pages that begin with Page 1, as it should be because continuing > page numbers with the arrows are designed to be from page 1. > > But, is there a way to have the actual page number in the book *also* > appear on the Pedigree Chart pages in the book? > > If not, can this be put on Ancestry's wish list? It is a much needed > improvement. e.g. a check box in the book layout somewhere of whether > you want it or not. > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message >

I'll let stand what John Donaldson says about all this. I don't have any recent FTM running on Windows, but I did note that the .ftmm files are all converted to .ftm files upon first opening. I had to do that for several hundred files. It would have been nice if they provided a tool or option to convert all .ftmm files in one go. I haven't stress tested FTM Mac 3 much yet, but overall I am pleased with this third generation native Mac product. (a couple requests may come in some subsequent messages here, which I will file with Ancestry as one posted suggested in one of the replies today). John On 1/5/2014, 7:56 PM, John Donaldson wrote: > > > -----Original Message----- > From: John Okerson [mailto:[email protected]] > Sent: Monday, 6 January 2014 11:18 AM > To: [email protected]; [email protected] > Subject: FTMM 3 questions please > > Does FTMM 3 make good on the promised fully integrated commonality of > dataset between Mac and Windows versions? In other words, can one open a > Mac product without conversion in a PC and vice versa? > > Sure does > > Bye, bye the arcane file migration utility > > > > I have been led to believe that FTMM 3 installs a 64-bit version of itself > on a Mac, as FTM 2014 does on a Windows PC IF the hardware meets specific > minimum requirements. Would SKS list those requirements for me please. I > have an associate who is running a Mac Book Pro with only 2 GB of RAM - does > she need to upgrade to 4 GB??? > > FTMM3 is still only 32-bit > > On my iMac I have Mac OS-10.8.5 running as 64-bit and FTMM3 (which is > 32-bit) installed > > I also have on the same computer Parallels 7 and Win 7 Pro installed 64-bit > > I have FTM 2014 installed as 64 bit > > This set up lets me readily compare the same file in both environments, by > clicking between tham and yes I accept that Parallels has some overhead > that will slow Windows side down a tad. > > > I have 8 GB of RAM on the Mac and 8 GB of RAM on the Windows side > > With a 7,500 person file and about 200 media items > > On most reports an charts > > Win 2014 (64-bit) is about 30~50% faster than FTM 2012 (32-bit) same file on > the same computer > > FTMM3 (32-bit) is about 30~50% faster than FTM 2014 (64-bit) > > I also like the fact that FTMM3 loads in 2 seconds (program only) > > I think the main issue with the Windows version over the Mac version is that > the Win version has the overhead of MS .NET and also a number of cab files > > The Mac OS/FTMM3 does not have this baggage and runs better. Mac users would > say "of course!!" > > On that basis if Ancestry.com releases a 64-bit version of FTMM3 it should > run even better > > The other improvement with FTMM3 is that it is almost parity in features > with FTM 2014 > > Missing are historical events, Smart stories, plug in capability and a few > other minor omissions, but all of the critical features are all there and > mostly run better than in 2014 > > > In terms of RAM > > IMO 2 GB is too low for any decent sized file in FTM. (I think it is too low > for just about anything else as well) > > I also think the recommendations from Ancestry re FTM are also too low > unless your file is only about 100 names > > > These are the Ancestry.com recommendations > > Family Tree Maker for Windows > Minimum Requirements > Operating System Microsoft WindowsR XP SP2 / VistaT / 7/ 8 > Processor 500 MHz Intel PentiumR II (or equivalent) > Hard Disk 639 MB for installation > Memory 512 MB of RAM > CD-ROM Drive 2 x CD/CD-R. (Some supplemental products require a DVD-ROM > drive) > Monitor 800 x 600 resolution monitor > > Recommended Requirements > Operating System Microsoft WindowsR XP SP2 / VistaT / 7/ 8 > Processor 1 GHz Intel PentiumR III (or equivalent) > Hard Disk 700 MB for installation > Memory 1 GB of RAM > CD-ROM Drive 32 x CD/CD-R (Some supplemental products require a DVD-ROM > drive) > Monitor 1024 x 768 resolution monitor > > Family Tree Maker for Mac > Minimum Requirements > Operating System Mac OS-X 10.5 or later > Processor Intel-based Mac > Hard Disk Space 500 MB for installation > Memory 512MB of RAM > CD-ROM Drive 2 x CD-ROM (required for installation) > Display 800 x 600 resolution monitor > > Recommended System Requirements > Operating System Mac OS-X 10.5 or later > Processor Intel-based Mac > Hard Disk Space 500MB for installation > Memory 1GB RAM > CD-ROM Drive 32 x CD/CD-R (Some supplemental products require a DVD-ROM > drive) > Monitor 1024 x 768 resolution monitor > > My Comments > My experience with both Family Tree Maker for Windows and Family Tree Maker > for Mac is that even the recommended RAM of 1GB is really too low if you > want to run a file over 1,000 people. I would suggest that you have at least > 4GB of RAM for 32-bit operation (that is the most that 32-bit Windows can > use) and 8 GB of RAM for 64-bit operation. Other programs will run a lot > better as well with more RAM. Also, Intel Processors i3 or above, e.g. i5, > or better still i7 (or equivalent), will also perform much better than the > older Pentiums etc. > > > John D > > > > Thanks in advance. > > John Okerson > Lakeland, TN > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message >

Does FTMM 3 make good on the promised fully integrated commonality of dataset between Mac and Windows versions? In other words, can one open a Mac product without conversion in a PC and vice versa? I have been led to believe that FTMM 3 installs a 64-bit version of itself on a Mac, as FTM 2014 does on a Windows PC IF the hardware meets specific minimum requirements. Would SKS list those requirements for me please. I have an associate who is running a Mac Book Pro with only 2 GB of RAM - does she need to upgrade to 4 GB??? Thanks in advance. John Okerson Lakeland, TN

-----Original Message----- From: Carmeletta Eidson [mailto:[email protected]] Sent: Sunday, January 05, 2014 10:04 AM To: '[email protected]' Subject: [FTM-TECH] Pedigree Chart Numbering in Book Index Wow! This would be wonderful. I have hoped for the numbers in sequence too, but have not known how to express it. I have done books for some 15 years, but we have never had this advantage. This would improve the appearance of my books. Thank you, John Yates, for expressing in a detailed way a request that can be understood. I am still using FTM16. Carmeletta -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of John Yates Sent: Sunday, January 05, 2014 8:52 AM To: [email protected] Subject: [FTM-TECH] Pedigree Chart Numbering in Book Index Is there a way to number the pages in pedigree charts in FTM Mac 3? I have a book with Title Page, Contents, two Pedigree Charts, Kinship Report, and Index. The Index numbered pages seem to pick up properly after the Pedigree Charts, but also point to page numbers in the Pedigree Charts which are not displayed. What is displayed in the Pedigree Charts are pages that begin with Page 1, as it should be because continuing page numbers with the arrows are designed to be from page 1. But, is there a way to have the actual page number in the book *also* appear on the Pedigree Chart pages in the book? If not, can this be put on Ancestry's wish list? It is a much needed improvement. e.g. a check box in the book layout somewhere of whether you want it or not. Thanks, John ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

Wow! This would be wonderful. I have hoped for the numbers in sequence too, but have not known how to express it. I have done books for some 15 years, but we have never had this advantage. This would improve the appearance of my books. Thank you, John Yates, for expressing in a detailed way a request that can be understood. I am still using FTM16. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of John Yates Sent: Sunday, January 05, 2014 8:52 AM To: [email protected] Subject: [FTM-TECH] Pedigree Chart Numbering in Book Index Is there a way to number the pages in pedigree charts in FTM Mac 3? I have a book with Title Page, Contents, two Pedigree Charts, Kinship Report, and Index. The Index numbered pages seem to pick up properly after the Pedigree Charts, but also point to page numbers in the Pedigree Charts which are not displayed. What is displayed in the Pedigree Charts are pages that begin with Page 1, as it should be because continuing page numbers with the arrows are designed to be from page 1. But, is there a way to have the actual page number in the book *also* appear on the Pedigree Chart pages in the book? If not, can this be put on Ancestry's wish list? It is a much needed improvement. e.g. a check box in the book layout somewhere of whether you want it or not. Thanks, John ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

Is there a way to number the pages in pedigree charts in FTM Mac 3? I have a book with Title Page, Contents, two Pedigree Charts, Kinship Report, and Index. The Index numbered pages seem to pick up properly after the Pedigree Charts, but also point to page numbers in the Pedigree Charts which are not displayed. What is displayed in the Pedigree Charts are pages that begin with Page 1, as it should be because continuing page numbers with the arrows are designed to be from page 1. But, is there a way to have the actual page number in the book *also* appear on the Pedigree Chart pages in the book? If not, can this be put on Ancestry's wish list? It is a much needed improvement. e.g. a check box in the book layout somewhere of whether you want it or not. Thanks, John

John, I haven't tried that in FTMM-3. Please go to the Help Menu, Online Help Center and report this as Feedback from that page. Russ   ___________________________ Mailto:[email protected] ________________________________ From: John Yates <[email protected]> To: [email protected] Sent: Sunday, January 5, 2014 9:51 AM Subject: [FTM-TECH] Pedigree Chart Numbering in Book Index Is there a way to number the pages in pedigree charts in FTM Mac 3? I have a book with Title Page, Contents, two Pedigree Charts, Kinship Report, and Index. The Index numbered pages seem to pick up properly after the Pedigree Charts, but also point to page numbers in the Pedigree Charts which are not displayed. What is displayed in the Pedigree Charts are pages that begin with Page 1, as it should be because continuing page numbers with the arrows are designed to be from page 1. But, is there a way to have the actual page number in the book *also* appear on the Pedigree Chart pages in the book? If not, can this be put on Ancestry's wish list? It is a much needed improvement. e.g. a check box in the book layout somewhere of whether you want it or not.

Hi Bob, That happens to me when I find a record for which my subscription does not cover. For instance I have a Ancestry UK Premium subscription but if I find a record in Australia or the USA that message appears. If you have a World wide Subscription then that is another issue. Regards Daryl from OZ -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Bob Sent: Saturday, 4 January 2014 4:25 PM To: [email protected] Subject: [FTM-TECH] FTM 2014 / Windows 8.1 - Won't recognize my Ancestry login I'm hoping this is an easy question. I have a new computer with Windows 8.1 and I've installed FTM 2014. When I perform a web search within FTM the Search Result Detail box in the lower right keeps showing this message even after I have logged in to Ancestry.com and clicked the box to remember my password: You have so much to discover Ancestry.com is the world's largest online collection of family history information. You won't believe how easily you can find your ancestors, learn their stories, and add what you discover to your family tree. Join now <javascript:window.external.Browse('http://service.familytreemaker.com/Ohana Service/rd.ashx?op=SUBSCRIBE&lcid=1033&dr=0&idt=130329434538864348&pcode=056 092F00&rtt=F&sid=56092&ver=22.0.0.1243&att=j0l4yJcaaiAfv286xVw_XF*CvPAJzBHAE GdIAE');> to access the content you just clicked on -- and much more. Note: If you already have an account with us login here <javascript:window.external.Login();> . I have verified my account username and password several times - not sure why it isn't being recognized or remembered. It was working fine on my previous computer. Thanks for any assistance. -Bob ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

OK - turned out to be something simple. Apparently I have two Ancestry.com usernames - doh! Strangely they both show that I have the World Deluxe membership (thankfully I am billed accurately for only one membership) but only one of the accounts actually works within FTM. Thanks for the replies as they helped me narrow down what might be going on here. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Daryl Rickards Sent: Saturday, January 4, 2014 1:54 AM To: [email protected] Subject: Re: [FTM-TECH] FTM 2014 / Windows 8.1 - Won't recognize my Ancestry login Hi Bob, That happens to me when I find a record for which my subscription does not cover. For instance I have a Ancestry UK Premium subscription but if I find a record in Australia or the USA that message appears. If you have a World wide Subscription then that is another issue. Regards Daryl from OZ -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Bob Sent: Saturday, 4 January 2014 4:25 PM To: [email protected] Subject: [FTM-TECH] FTM 2014 / Windows 8.1 - Won't recognize my Ancestry login I'm hoping this is an easy question. I have a new computer with Windows 8.1 and I've installed FTM 2014. When I perform a web search within FTM the Search Result Detail box in the lower right keeps showing this message even after I have logged in to Ancestry.com and clicked the box to remember my password: You have so much to discover Ancestry.com is the world's largest online collection of family history information. You won't believe how easily you can find your ancestors, learn their stories, and add what you discover to your family tree. Join now <javascript:window.external.Browse('http://service.familytreemaker.com/Ohana Service/rd.ashx?op=SUBSCRIBE&lcid=1033&dr=0&idt=130329434538864348&pcode=056 092F00&rtt=F&sid=56092&ver=22.0.0.1243&att=j0l4yJcaaiAfv286xVw_XF*CvPAJzBHAE GdIAE');> to access the content you just clicked on -- and much more. Note: If you already have an account with us login here <javascript:window.external.Login();> . I have verified my account username and password several times - not sure why it isn't being recognized or remembered. It was working fine on my previous computer. Thanks for any assistance. -Bob ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

There can be a problem with windows causing programs to freeze and eventually crash. This is my experience. With a number of programs(FTM, MS Office etc), not only with copy and paste but also with various file commands such as <save as>, <open> will freeze or crash. The problem appears if you have changed the default location of where Windows saves your <My Documents> folder. When you originally set your computer up Win 7, Vista, and from memory XP as well, creates the following file structure. C:/Users/MyName/My Documents/Family Tree Maker I do not store any data on my C:/ drive but have changed the location of all my documents to an external USB 3 drive G:/ When a command is executed and the OS looks for your data to open, save,copy paste etc it looks for the file in C:/ drive if it cant find it, it then freezes. This does not always happens with me but it is intermittent. For example I cannot attach a file to an email in Thunderbird by the normal method TB just freezes. The only way I can do it is to drag the file from windows explorer to the email window. FTM freezes if I try and create and save a gedcom with all people in my file(11400 approx individuals) My Computer is i5 processor 16GB Ram, SSD C:/ drive and dual 21.5inch monitors running win 7 64 bit pro Peter

Thank you for reporting the results of your test. Based upon what you said it does seem that FTM 2014 has some type of problem with using the correct data from the Windows pasting feature. Until it gets resolved, it looks like your work around of going to the FTM field before performing the Windows Copy is the only way to accurately transfer the data. I will have to remember that in the future so I thank you. BJ On 1/4/2014 5:14 AM, J. Strong wrote: > I am not using the browser from within FTM. BTW I am using IE 9. When I > used a higher version of IE I had trouble with some newspaper sites that go to Acrobat. > > I just copied the place name from ancestry.com and pasted into WordPad and it worked correctly - the place name copied. > > Went to FTM and pasted - the birth date (first text on the page) copied. > > Thanks for your suggestions.

I am not using the browser from within FTM. BTW I am using IE 9. When I used a higher version of IE I had trouble with some newspaper sites that go to Acrobat. I just copied the place name from ancestry.com and pasted into WordPad and it worked correctly - the place name copied. Went to FTM and pasted - the birth date (first text on the page) copied. Thanks for your suggestions. Judy On Fri, Jan 3, 2014 at 10:28 PM, BJ <[email protected]> wrote: > Hmmm.... very interesting..... > > When you are copying the data from the census record, are you using the > browser within FTM Search area? Or are you using an external browser? > If from within the FTM browser, you might try it from the external browser. > > Also you once you copy the data, you might try pasting the information > into NotePad first before you try pasting it into the FTM Place field. > This is to test whether the copy is working or not. > > Having said that an experience I had today reminded me that on occasion, > I have experienced something similar. Today I was copying the address > of a web page from my external browser. I then went to FTM Source, > Media Description to paste the URL but instead I pasted the information > in the description but it turned out to be the source-citation data. > Not what I wanted. I returned to the web page and copied the URL a > second time. This time it pasted correctly. I thought I had not copied > the URL the first time but after getting your comment, it occurs to me > that I had gone to the target field before getting the good copy. I'll > have to pay more attention to this but it is difficult because it only > occurs about 1% of the time. > > If I think of anything else, I'll post. > > BJ > > > > > On 1/3/2014 1:05 PM, J. Strong wrote: > > Thank you BJ for your idea of a "test". Your are correct in all your > > assumptions. > > > > I did as you suggested - tried to Ctrl C a place in a census at > > ancestry.com. The > > text I want to copy was "*Beverly, Essex, Massachusetts*". > > > > Then went to the fact that I created - 1940 Census- and the result was* > 07 > > Apr 1898 *- which is the text of the first fact for this person - her > birth > > date. > > > > I opened Word Pat and pasted into that - and I got 07 Apr 1898.- the > wrong > > result if the info was on my clipboard. > > > > I am using a program called Gadwin PrintScreen Pro which, when you hit > the > > PrtScn Key it copies that to the clipboard. So that must be interfering > > with FTM 14. But I just turned it off. I rebooted my computer and > > PrintScreen Pro is not activated. I repeated the copy/paste routine and > > unfortunately got the same results -the birth date copied - not the > place. > > So I don't know it Gadwin PrintScreen Pro could be the problem. > > > > Now if I go to the fact, then copy from ancestry.com, then past to the > fact > > I get the correct info. > > > > Any other ideas? I so appreciate your help > > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

I'm hoping this is an easy question. I have a new computer with Windows 8.1 and I've installed FTM 2014. When I perform a web search within FTM the Search Result Detail box in the lower right keeps showing this message even after I have logged in to Ancestry.com and clicked the box to remember my password: You have so much to discover Ancestry.com is the world's largest online collection of family history information. You won't believe how easily you can find your ancestors, learn their stories, and add what you discover to your family tree. Join now <javascript:window.external.Browse('http://service.familytreemaker.com/Ohana Service/rd.ashx?op=SUBSCRIBE&lcid=1033&dr=0&idt=130329434538864348&pcode=056 092F00&rtt=F&sid=56092&ver=22.0.0.1243&att=j0l4yJcaaiAfv286xVw_XF*CvPAJzBHAE GdIAE');> to access the content you just clicked on -- and much more. Note: If you already have an account with us login here <javascript:window.external.Login();> . I have verified my account username and password several times - not sure why it isn't being recognized or remembered. It was working fine on my previous computer. Thanks for any assistance. -Bob

It sounds as though Windows or IE 10 is blocking the cookies. Unfortunately, I can't find the KB to check for articles. BJ On 1/3/2014 9:25 PM, Bob wrote: > I'm hoping this is an easy question. I have a new computer with Windows 8.1 > and I've installed FTM 2014. When I perform a web search within FTM the > Search Result Detail box in the lower right keeps showing this message even > after I have logged in to Ancestry.com and clicked the box to remember my > password: >

Bob, Did you Register FTM2014 when you installed it? Did you Login from the Plan Workspace? Russ   ___________________________ Mailto:[email protected] ________________________________ From: Bob <[email protected]> To: [email protected] Sent: Saturday, January 4, 2014 12:25 AM Subject: [FTM-TECH] FTM 2014 / Windows 8.1 - Won't recognize my Ancestry login I'm hoping this is an easy question.  I have a new computer with Windows 8.1 and I've installed FTM 2014.  When I perform a web search within FTM the Search Result Detail box in the lower right keeps showing this message even after I have logged in to Ancestry.com and clicked the box to remember my password:  You have so much to discover Ancestry.com is the world's largest online collection of family history information. You won't believe how easily you can find your ancestors, learn their stories, and add what you discover to your family tree. Join now <javascript:window.external.Browse('http://service.familytreemaker.com/Ohana Service/rd.ashx?op=SUBSCRIBE&lcid=1033&dr=0&idt=130329434538864348&pcode=056 092F00&rtt=F&sid=56092&ver=22.0.0.1243&att=j0l4yJcaaiAfv286xVw_XF*CvPAJzBHAE GdIAE');>  to access the content you just clicked on -- and much more. Note: If you already have an account with us login here <javascript:window.external.Login();> . I have verified my account username and password several times - not sure why it isn't being recognized or remembered.  It was working fine on my previous computer.  Thanks for any assistance.

Hmmm.... very interesting..... When you are copying the data from the census record, are you using the browser within FTM Search area? Or are you using an external browser? If from within the FTM browser, you might try it from the external browser. Also you once you copy the data, you might try pasting the information into NotePad first before you try pasting it into the FTM Place field. This is to test whether the copy is working or not. Having said that an experience I had today reminded me that on occasion, I have experienced something similar. Today I was copying the address of a web page from my external browser. I then went to FTM Source, Media Description to paste the URL but instead I pasted the information in the description but it turned out to be the source-citation data. Not what I wanted. I returned to the web page and copied the URL a second time. This time it pasted correctly. I thought I had not copied the URL the first time but after getting your comment, it occurs to me that I had gone to the target field before getting the good copy. I'll have to pay more attention to this but it is difficult because it only occurs about 1% of the time. If I think of anything else, I'll post. BJ On 1/3/2014 1:05 PM, J. Strong wrote: > Thank you BJ for your idea of a "test". Your are correct in all your > assumptions. > > I did as you suggested - tried to Ctrl C a place in a census at > ancestry.com. The > text I want to copy was "*Beverly, Essex, Massachusetts*". > > Then went to the fact that I created - 1940 Census- and the result was* 07 > Apr 1898 *- which is the text of the first fact for this person - her birth > date. > > I opened Word Pat and pasted into that - and I got 07 Apr 1898.- the wrong > result if the info was on my clipboard. > > I am using a program called Gadwin PrintScreen Pro which, when you hit the > PrtScn Key it copies that to the clipboard. So that must be interfering > with FTM 14. But I just turned it off. I rebooted my computer and > PrintScreen Pro is not activated. I repeated the copy/paste routine and > unfortunately got the same results -the birth date copied - not the place. > So I don't know it Gadwin PrintScreen Pro could be the problem. > > Now if I go to the fact, then copy from ancestry.com, then past to the fact > I get the correct info. > > Any other ideas? I so appreciate your help >

Thank you BJ for your idea of a "test". Your are correct in all your assumptions. I did as you suggested - tried to Ctrl C a place in a census at ancestry.com. The text I want to copy was "*Beverly, Essex, Massachusetts*". Then went to the fact that I created - 1940 Census- and the result was* 07 Apr 1898 *- which is the text of the first fact for this person - her birth date. I opened Word Pat and pasted into that - and I got 07 Apr 1898.- the wrong result if the info was on my clipboard. I am using a program called Gadwin PrintScreen Pro which, when you hit the PrtScn Key it copies that to the clipboard. So that must be interfering with FTM 14. But I just turned it off. I rebooted my computer and PrintScreen Pro is not activated. I repeated the copy/paste routine and unfortunately got the same results -the birth date copied - not the place. So I don't know it Gadwin PrintScreen Pro could be the problem. Now if I go to the fact, then copy from ancestry.com, then past to the fact I get the correct info. Any other ideas? I so appreciate your help Judy in VA On Fri, Jan 3, 2014 at 1:59 PM, BJ <[email protected]> wrote: > I'm not sure I'm following your comment. As I understand it, > > 1. You find something on a Census web page that you want to copy into > FTM. Using your example, it is a place name. > 2. You highlight the place name in the web site and use Ctrl+C to copy > the information into the Windows Clipboard. > 3. You then go into FTM, go to the individual, create a fact (Census or > Residence). > 4. Place the cursor in the fact's Place field. > 5. Use Ctrl+V to paste the information from the Windows Clipboard into > the FTM Place field but something else is pasted into the Place field. > > Is this correct? > > The only way to can accurately paste the information from the Census Web > page is to > > 1. Go into FTM, create the fact, place the cursor in the fact's Place > field. > 2. Go to the Census web site > 3. Highlight the place name in the web site. > 4. Use Ctrl+C to copy the information into Windows Clipboard. > 5. Return to the FTM fact's Place field and use Ctrl+V to paste the > place name into the field. > > Is that correct? > > I find it interesting because I use Ctrl+C to copy information all the > time and am able to the go to a field in FTM and use Ctrl+V to paste the > information from the Windows Clipboard. FTM is simply using the latest > entry in the Windows Clipboard. > > You might try this. > > 1. Don't go to the FTM fact's Place field first. > 2. Use Ctrl+C to copy the information from the Census web site. > 3. Go to the FTM fact's Place field and use Ctrl+V to paste the > information into the field. > 4. If it is not the correct information, make a note of what was pasted. > 5. Open up NotePad or an email message and paste into it. > 6. What is pasted? Is it the Census information or what was pasted > into the FTM fact's field? > > Do you use any type of utility that allows you to select what to paste > from the clipboard from previous copy actions? > > BJ > > On 1/3/2014 9:26 AM, J. Strong wrote: > > My program (FTM 2014) or computer (Win 7 Home Prem, 8 GB memory), has > never frozen when I copy and paste. BUT I can only copy and paste if my > cursor is located at the exact place in FTM where I want to copy TO. I > might copy a place name from a census in Ancestry to the individual fact > section. If I am not at that exact location in FTM 2014 when I did the > copy (Ctl C), something else would paste - namely the first bit of text > that appears on the Fact page. > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

Peter, You didn't mention that, at least from my experience, that putting your data on that USB port / external drive also takes up resources. My new PC performs much better when my FTM data in on my C drive. I only Back Up to an USB / External Drive. NOT my day to day work. The Back Up to External Drive takes resources, but I know that, and dont mind that delay. But not for my normal data entry work. Just a thought, Russ   ___________________________ Mailto:[email protected] ________________________________ From: Peter <[email protected]> To: [email protected] Sent: Friday, January 3, 2014 6:41 PM Subject: Re: [FTM-TECH] Copying Fact Freezes Program There can be a problem with windows causing programs to freeze and eventually crash. This is my experience. With a number of programs(FTM, MS Office etc), not only with copy and paste but also with various file commands such as <save as>, <open> will freeze or crash. The problem appears if you have changed the default location of where Windows saves your <My Documents> folder. When you originally set your computer up Win 7, Vista, and from memory XP as well, creates the following file structure. C:/Users/MyName/My Documents/Family Tree Maker I do not store any data on my C:/ drive but have changed the location of all my documents to an external USB 3 drive G:/ When a command is executed and the OS looks for your data to open, save,copy paste etc it looks for the file in C:/ drive if it cant find it, it then freezes. This does not always happens with me but it is intermittent. For example I cannot attach a file to an email in Thunderbird by the normal method TB just freezes. The only way I can do it is to drag the file from windows explorer to the email window. FTM freezes if I try and create and save a gedcom with all people in my file(11400 approx individuals) My Computer is i5 processor 16GB Ram, SSD C:/ drive and dual 21.5inch monitors running win 7 64 bit pro

My program (FTM 2014) or computer (Win 7 Home Prem, 8 GB memory), has never frozen when I copy and paste. BUT I can only copy and paste if my cursor is located at the exact place in FTM where I want to copy TO. I might copy a place name from a census in Ancestry to the individual fact section. If I am not at that exact location in FTM 2014 when I did the copy (Ctl C), something else would paste - namely the first bit of text that appears on the Fact page. On Fri, Jan 3, 2014 at 12:08 PM, Dave Gudgel <[email protected]> wrote: > I am having a similar problem. Running FTM 2014 (3rd Gen Intel Core > i7-3770 > processor, 3.40 GHz, 16GB SDRAM, running Windows 7 Home Premium 64 bit with > 2TB hard drive, ). My file is relatively small with around 2500 people and > 150 media items. There doesn't seem to be any particular cause. I can > just > be in the middle of some activity and it locks up. The last time I was in > the midst of a web search when it froze, which could have been an Ancestry > issue, but that is not always the case. Nothing works short of starting > Task Manager, ending FTM and restarting. Sometimes that doesn't even work > and the only option is to reboot. Fortunately I have not noticed any data > loss in the process but it is annoying. > > Dave > > -----Original Message----- > From: Barb Januscheitis > Sent: Friday, January 03, 2014 7:34 AM > To: [email protected] > Subject: Re: [FTM-TECH] Copying Fact Freezes Program > > I have this problem as well. However, FTM doesn't just freeze, it crashes > completely. FTM 2014, Win 8, 64bit. It doesn't happen all the time, but > quite frequently and there is no consistency of when it occurs -- no one > particular person; copying to one or several people; not one particular > fact. > > Barb in Minnesota > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

I'm not sure I'm following your comment. As I understand it, 1. You find something on a Census web page that you want to copy into FTM. Using your example, it is a place name. 2. You highlight the place name in the web site and use Ctrl+C to copy the information into the Windows Clipboard. 3. You then go into FTM, go to the individual, create a fact (Census or Residence). 4. Place the cursor in the fact's Place field. 5. Use Ctrl+V to paste the information from the Windows Clipboard into the FTM Place field but something else is pasted into the Place field. Is this correct? The only way to can accurately paste the information from the Census Web page is to 1. Go into FTM, create the fact, place the cursor in the fact's Place field. 2. Go to the Census web site 3. Highlight the place name in the web site. 4. Use Ctrl+C to copy the information into Windows Clipboard. 5. Return to the FTM fact's Place field and use Ctrl+V to paste the place name into the field. Is that correct? I find it interesting because I use Ctrl+C to copy information all the time and am able to the go to a field in FTM and use Ctrl+V to paste the information from the Windows Clipboard. FTM is simply using the latest entry in the Windows Clipboard. You might try this. 1. Don't go to the FTM fact's Place field first. 2. Use Ctrl+C to copy the information from the Census web site. 3. Go to the FTM fact's Place field and use Ctrl+V to paste the information into the field. 4. If it is not the correct information, make a note of what was pasted. 5. Open up NotePad or an email message and paste into it. 6. What is pasted? Is it the Census information or what was pasted into the FTM fact's field? Do you use any type of utility that allows you to select what to paste from the clipboard from previous copy actions? BJ On 1/3/2014 9:26 AM, J. Strong wrote: > My program (FTM 2014) or computer (Win 7 Home Prem, 8 GB memory), has never frozen when I copy and paste. BUT I can only copy and paste if my cursor is located at the exact place in FTM where I want to copy TO. I might copy a place name from a census in Ancestry to the individual fact section. If I am not at that exact location in FTM 2014 when I did the copy (Ctl C), something else would paste - namely the first bit of text that appears on the Fact page.