Thanks for the suggestions on opening the .ftm file. I did use FTM 2014. It told me it had to be "converted", so I let it, then I exported it as a new gecom, and opened that with FTM 16. All is well. Randy

Nancy, did you just recently install FTM 2011 on a computer it had not been on before? Anytime you install the program fresh Ancestry will ask you to register the program. That is so they can keep you up to date and send you info on new releases. It's a good thing to do. They will ask if you want to upload your file, but it is not necessary and easy to say "no". Sent from my iPhone > On Jan 18, 2014, at 16:55, Nancy <[email protected]> wrote: > > FTM Version 2011 > Windows 7 > > I recently signed up for 6 months of Ancestry. When I find a hint > (leaf) on FTM and click on it the search results never appear in "Search > Results Detail." I've made sure my FTM is updated. Any ideas on what > the problem is? I had not used FTM for quite a while; it has asked me > twice to "register" my family tree. > > Nancy > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

FTM 2011 has been on the computer for quite a while. I just haven't used it recently so checked for updates first. I signed up for Ancestry on Jan. 15. I wasn't working with my original file but had started a new one for a different family. Nancy On 1/18/2014 7:54 PM, Jay Thompson wrote: > Nancy, did you just recently install FTM 2011 on a computer it had not been on before? Anytime you install the program fresh Ancestry will ask you to register the program. That is so they can keep you up to date and send you info on new releases. It's a good thing to do. They will ask if you want to upload your file, but it is not necessary and easy to say "no". > > Sent from my iPhone > >> On Jan 18, 2014, at 16:55, Nancy<[email protected]> wrote: >> >> FTM Version 2011 >> Windows 7 >> >> I recently signed up for 6 months of Ancestry. When I find a hint >> (leaf) on FTM and click on it the search results never appear in "Search >> Results Detail." I've made sure my FTM is updated. Any ideas on what >> the problem is? I had not used FTM for quite a while; it has asked me >> twice to "register" my family tree. >> >> Nancy >> ********************************** >> List information page >> http://lists.rootsweb.com/index/other/Software/FTM-TECH.html >> >> Version 2008 - 2012 >> http://ancestry.custhelp.com/app/home >> ------------------------------- >> To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

> FTM Version 2011 Not that you MUST update your program, but the current version is FTM 2014. Windows 7 I recently signed up for 6 months of Ancestry. When I find a hint (leaf) on FTM and click on it the search results never appear in "Search Results Detail." I've made sure my FTM is updated. Any ideas on what the problem is? I had not used FTM for quite a while; it has asked me twice to "register" my family tree. I never used FTM 2011 - but have used many before than as well as 2012 and 2014. My guess is that "registering" your tree is merely FTM asking you to upload it to Ancestry.com. You may choose to do so if you wish OR ignore the request - whichever suits you. As for what is happening with clicking on the leaf - you ought to get Possible matches for the person, in the Web Search window - with results that are useful - hopefully. That is NOT connected to having your own tree posted. The results one can see when has a subscription to Ancestry.com are of more value IMHO, and with the subscription one can view actual records and images. Does this help you? John Okerson Lakeland, TN

FTM Version 2011 Windows 7 I recently signed up for 6 months of Ancestry. When I find a hint (leaf) on FTM and click on it the search results never appear in "Search Results Detail." I've made sure my FTM is updated. Any ideas on what the problem is? I had not used FTM for quite a while; it has asked me twice to "register" my family tree. Nancy

If it is a .FTM file and you don't know what version of FTM that created it, I would use FTM 2014 as it will open .FTM files created by versions 2008, 2009, 2010, 2011, 2012 If you can't find your FTM 3014 CD then use FTM 2012 John D -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Randy Sent: Saturday, 18 January 2014 10:09 AM To: [email protected] Subject: [FTM-TECH] Opening an .ftm file A friend sent me his research as an .ftm file. Which version of Family Tree Maker will open this file? I predominatly use FTM 16 (*.ftw files), but I do own copies of : Ftm 2005 Ftm 2008 Ftm 2009 Ftm 2012 (can't find the disks at the moment), and Ftm 2014 Randy

any of them. Annie in Minnesota -----Original Message----- From: Randy <[email protected]> To: ftm-tech <[email protected]> Sent: Fri, Jan 17, 2014 5:12 pm Subject: [FTM-TECH] Opening an .ftm file A friend sent me his research as an .ftm file. Which version of Family Tree Maker will open this file? I predominatly use FTM 16 (*.ftw files), but I do own copies of : Ftm 2005 Ftm 2008 Ftm 2009 Ftm 2012 (can't find the disks at the moment), and Ftm 2014 Randy ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

A friend sent me his research as an .ftm file. Which version of Family Tree Maker will open this file? I predominatly use FTM 16 (*.ftw files), but I do own copies of : Ftm 2005 Ftm 2008 Ftm 2009 Ftm 2012 (can't find the disks at the moment), and Ftm 2014 Randy

Thank you BJ. Unfortunately, your information does not remove my concerns. Despite a 'newer database structure' (I am assuming you mean a different database schema), does not eliminate the need for checks. Even the single check that now exists was not included until the first patch to FTM 2014, despite the missing check being identified during beta testing and assurances the checks would be added before release of the software. I have also double checked (GEDCOM export) using software I trust that provides exact information about problems (type and record location). The other software identified a couple of link problems with notes (which when identified I can correct from within FTM 2014, removing those problems in later GEDCOMs) and a couple of link problems with marriages that cannot be fixed from within FTM 2014. Ancestry's cancellation of 'fix tickets' without checking, along with their failure to provide follow-up responses despite promises also concerns me. Please understand that along with other users I am trusting my data to Ancestry's software (FTM 2014). Ancestry has made guarantees that their software (FTM 2014) will function correctly and protect my investment (my data). The impression I am getting from my numerous bug reports and calls about this situation is that Ancestry's representatives have little interest in the situation. Denise -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of BJ Sent: Friday, January 17, 2014 2:44 PM To: [email protected] Subject: Re: [FTM-TECH] Database checks - FTM 2012 vs. FTM 2014 There differences in what is displayed; however, FTM 2014 is built on a completely newer data base structure than any of the previous versions. The new version is not only a bit faster but it is also more robust with more safeguards built into it. As a result of these changes and the new data base, the Compact routine does not need to run check as many checks as the older versions. Hope this answers your concerns and explains why the trouble tickets are not being acted on. BJ

There differences in what is displayed; however, FTM 2014 is built on a completely newer data base structure than any of the previous versions. The new version is not only a bit faster but it is also more robust with more safeguards built into it. As a result of these changes and the new data base, the Compact routine does not need to run check as many checks as the older versions. Hope this answers your concerns and explains why the trouble tickets are not being acted on. BJ On 1/15/2014 6:20 PM, Denise Moss-Fritch wrote: > Has anyone else noticed the difference between the database check routines > (Tools > Compact File, before the compact operation) in FTM 2012 and FTM > 2014?

Make sure you compact your database right down to 0.00. You may have to close the tree and compact it from the Plan page to get there (in fact, it's recommended you do it that way). Sometimes I have to repeat the compact procedure three times to get to 0.00. Lorraine, in Kingston From: "John Donaldson" <[email protected]> Subject: Re: [FTM-TECH] Marriage dates not showing First thought Compact your database What happens? John D

Hi Lee There is no such release as a new FTM 14, its FTM 2014 (released 2013) The previous one was FTM 2012 (released 2011) FTM 16 was released in 2006 so very much older For version history see http://en.wikipedia.org/wiki/Ancestry.com Nivard Ovington in Cornwall (UK) On 16/01/2014 13:57, Lee Ripperger wrote: > Where does FTM 16 fit into the scheme of FTM versions. I have FTM 6, 10, 12 and now see the new 14 being referred to, but have also seen reference to 16. Where does it fit into the versions, if would seem that it would fall after 14, but don’t feel that is the case. Can someone enlighten me as to where this version 16 fits into the lineup, after 12 and before 14 or somewhere else. > > Thanks a bunch. > > Lee Ripp

> Now I am getting a corrupted index. The top 41 names are completely out of order. I can correct this by changing the sort to given name and then back to family name. Could there be a corruption in the index as a whole?? No corruption issue there as best I can tell. It is the norm in 2014, sadly! John Okerson Lakeland, TN

First thought Compact your database What happens? John D -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of rewolf4 Sent: Thursday, 16 January 2014 9:44 AM To: [email protected] Subject: [FTM-TECH] Marriage dates not showing I am using FTM 2014, on a laptop with 4 GB memory. I have 6,000 persons and 1700 marriages in the database. The problem I have experienced is the "Marriage Dates" do not show up on the index when I add that data. Adding Birth, Death, etc. work fine. Then I noticed when I run the Data Error Report and ask for missing marriage dates, I get 15 pages of missing dates. When I check the report against the data base, I found that virtually every date was entered. All the other options in the Date Error Report work fine. Has anyone else experienced this or have any suggestions to correct the problem. ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

rewolf4, Does the Marriage entry with the date the PREFERRED Marriage Fact AND is it a SHARED Fact? Russ   ___________________________ Mailto:[email protected] ________________________________ From: rewolf4 <[email protected]> To: [email protected] Sent: Thursday, January 16, 2014 10:32 AM Subject: [FTM-TECH] Marriage dates not showing Thanks to everyone who replied.  I have compacted my database and the last compaction netted 0.0%.  I have also re-entered 5 marriage relationships and the dates still do not show in the index. One relationship showed two marriages for the husband.  One date showed in the index and the other did not.  I re-entered both marriages, with the same results, one showed and the other did not.  I tried the suggestion BJ made in 2011, but the filter menu's have changed in 2014 and I cannot follow that procedure.  Any other ideas would be greatly appreciated. ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

Hmmm ... That should require more thought by development. Perhaps asterisk if multiple marriages. The spouse of a additional marriage could have only the one marriage. Are those the ones that do not show up at all? Sent from my iPad On Jan 16, 2014, at 9:40 AM, "John Okerson" <[email protected]> wrote: >> I have also re-entered 5 marriage > relationships and the dates still do not show in the index. One > relationship showed two marriages for the husband. One date showed in > the index and the other did not. I re-entered both marriages, with the > same results, one showed and the other did not. I tried the suggestion > BJ made in 2011, but the filter menu's have changed in 2014 and I cannot > follow that procedure. Any other ideas would be greatly appreciated. > > IMHO only the preferred spouse's marriage date should appear, NOT more than > one date! > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message >

Hi Rewolf4 I had a similar problem with the marriage dates back in Mar 2011 and BJ provided the fix below at that time - Which basically is to re-enter the marriage in question - Can be time consuming but it fixes the problem Daryl from OZ Quote: I should have tried the "Not Married" before asking the question. After I sent the message, I did try it and found it was possible. I think it is an exception to allow for this situation. Sometimes things just get out of whack and this seems to be one of those. I'm not sure whether this will help or not. I'm trying to check my marriage dates and relationships in this way. You might give it a try and see if it helps. Using the People Family work area and its index. 1. Click Filter and make the following selections. 1. Click << Exclude All - this is probably not necessary but I want to make sure the right pane of the dialog box is empty. 2. Click Filter In...> 1. Click the Other bullet option 2. Under the Search Where - click the down arrow and select Spouse Counts 3. In the adjacent box, click the down arrow and select Greater than 4. In the Value field, enter 0 and click OK 5. You should now have a list of everyone who has 1 or more spousal relationships. 3. Click <Filter Out... 1. Click the Vital facts bullet option 2. Search Where - click the down arrow and select Marriage 3. In the field below - click the down arrow and select Any Data 4. In the adjacent field - click the down arrow and select Does not exist 5. Click OK - you should now have everyone who has a spousal relationship AND some information associated with the Marriage fact. 4. Click OK - now the index should display only individuals with one or more spousal relationships AND some type information, source or note associated with a Marriage fact. 5. Scan the index looking for those missing the marriage date. You'll need to review each to determine why the date is missing. I think that may work. BJ Unquote -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of rewolf4 Sent: Thursday, 16 January 2014 9:44 AM To: [email protected] Subject: [FTM-TECH] Marriage dates not showing I am using FTM 2014, on a laptop with 4 GB memory. I have 6,000 persons and 1700 marriages in the database. The problem I have experienced is the "Marriage Dates" do not show up on the index when I add that data. Adding Birth, Death, etc. work fine. Then I noticed when I run the Data Error Report and ask for missing marriage dates, I get 15 pages of missing dates. When I check the report against the data base, I found that virtually every date was entered. All the other options in the Date Error Report work fine. Has anyone else experienced this or have any suggestions to correct the problem. ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

Sorry, I goofed, used the wrong filter button. Followed the instructions by BJ and got the list of marriages with a lot of blanks. Looked at some of the blanks and they all seem to be entered correctly. With the filter in place, I deleted several marriages and re-entered them, to no avail. Now I am getting a corrupted index. The top 41 names are completely out of order. I can correct this by changing the sort to given name and then back to family name. Could there be a corruption in the index as a whole??

> I have also re-entered 5 marriage relationships and the dates still do not show in the index. One relationship showed two marriages for the husband. One date showed in the index and the other did not. I re-entered both marriages, with the same results, one showed and the other did not. I tried the suggestion BJ made in 2011, but the filter menu's have changed in 2014 and I cannot follow that procedure. Any other ideas would be greatly appreciated. IMHO only the preferred spouse's marriage date should appear, NOT more than one date!

Thanks to everyone who replied. I have compacted my database and the last compaction netted 0.0%. I have also re-entered 5 marriage relationships and the dates still do not show in the index. One relationship showed two marriages for the husband. One date showed in the index and the other did not. I re-entered both marriages, with the same results, one showed and the other did not. I tried the suggestion BJ made in 2011, but the filter menu's have changed in 2014 and I cannot follow that procedure. Any other ideas would be greatly appreciated.