I recently ordered 2014 and have a question about the security code. I saw on one of my genealogy mail lists that there was a problem, and asked them about it but have not heard back and that was several weeks ago. Does anyone on the list know of any problem with the security code. I must admit I am not really sure what the security code is -- unless it is to protect the privacy of those living when posting or sending our family data. Lorraine Moore Baton Rouge, LA

The criteria for whether the external hard disk is considered a removable device or not seems to be the way Windows Identifies it. All memory sticks are classified as USB devices. The external hard disk is classified as a USB + SCSI device. The designation as a SCSI device causes FTM to not list it as removable. Not the best logic but that seems to be the difference. BJ On 2/4/2014 7:49 AM, BJ wrote: > I don't know the criteria, FTM uses to identify what is a "removable > device" but that particular option will only display possible > connections normally available for solid state memory devices such as > thumbnail drives and flash drives. It does not consider an external > hard disk drive connected via a USB port to be a removable device. I > suspect this is due to some Windows classification but am not sure. > > However, you may use the Custom option to view and select the external > hard disk. > > > On 2/4/2014 7:16 AM, Allie wrote: >> Yes, I see the small down arrow but when I click on it I only get the one >> choice. Don't know why but that is what happens. Nevertheless I did find >> another way to save to my external hard drive so all is well.

If you look closely you will see a small icon at the end of the window. That is the down arrow that if you click on it a drop-down menu appears with a list of all your removable drives. I used this method last evening to backup my database on FTM-2014. Cheers, Arnie ------------------------------------------------------------------- Arnold E. Krause 1611 Arlington Ave., Saskatoon, Sask., CANADA, S7H 2Y6 Tel: (306) 374-3348 email address: [email protected] Homepage: http://members.shaw.ca/arnie-krause/index.htm ------------------------------------------------------------------- -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Allie Sent: 03 February, 2014 11:28 PM To: [email protected] Subject: Re: [FTM-TECH] Companion Guide Thank you Arnie for your offer of help. I am running FTM 2014 on Windows 7 Backup location down arrow only shows one choice and that is F:/ However, I did find a way around it and was able to save the file to G:/ Too tired now to go into details for now. Tomorrow I will try to see if it was saved successfully as I received a message that FTM had shut down perhaps prematurely. Sigh! Allie -----Original Message----- From: Arnie-Krause Sent: Monday, February 03, 2014 9:12 PM To: [email protected] Subject: Re: [FTM-TECH] Companion Guide Hi Allie, I may be able to help you. When you have your FTM-2014 or other version open, click on the backup under the file tab. Backup location shows as F:\ but at the end of that box you will see a down arrow. Click on that arrow and a drop-down menu is shown with all of your known removable drives. Just click on the one that you want to back up your file onto. This allows you to change the default from F: to your external drive. Cheers, Arnie ------------------------------------------------------------------- Arnold E. Krause 1611 Arlington Ave., Saskatoon, Sask., CANADA, S7H 2Y6 Tel: (306) 374-3348 email address: [email protected] Homepage: http://members.shaw.ca/arnie-krause/index.htm ------------------------------------------------------------------- -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Allie Sent: 03 February, 2014 7:25 PM To: H R Worthington; [email protected] Subject: Re: [FTM-TECH] Companion Guide Been there done that. -----Original Message----- From: H R Worthington Sent: Monday, February 03, 2014 7:25 PM To: [email protected] Subject: Re: [FTM-TECH] Companion Guide Allie The HELP menu Russ ___________________________ Mailto:[email protected] ________________________________ From: Allie <[email protected]> To: [email protected] Sent: Monday, February 3, 2014 11:16 AM Subject: [FTM-TECH] Companion Guide Have seen this guide mentioned many times on this site. It appears to be a popular source of information and how-to hints. How does one access the Companion Guide on FTM? ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

I don't know the criteria, FTM uses to identify what is a "removable device" but that particular option will only display possible connections normally available for solid state memory devices such as thumbnail drives and flash drives. It does not consider an external hard disk drive connected via a USB port to be a removable device. I suspect this is due to some Windows classification but am not sure. However, you may use the Custom option to view and select the external hard disk. BJ On 2/4/2014 7:16 AM, Allie wrote: > Yes, I see the small down arrow but when I click on it I only get the one > choice. Don't know why but that is what happens. Nevertheless I did find > another way to save to my external hard drive so all is well. Again, thank > you Arnie.

I'm sorry but what "security code"? I've used FTM since FTM 4 and have never heard of a security code. Have you seen or been asked for a security code or is this a question based upon what you read in the comment? As for the privacy issues and options available within FTM, I suggest searching the Help file for "privacy". There are several topics which will answer your questions. Hope this helps. BJ On 2/4/2014 6:40 AM, Lorraine Moore wrote: > I recently ordered 2014 and have a question about the security > code. I saw on one of my genealogy mail lists that there was a > problem, and asked them about it but have not heard back and that was > several weeks ago. Does anyone on the list know of any problem > with the security code. I must admit I am not really sure what the > security code is -- unless it is to protect the privacy of those > living when posting or sending our family data.

Thank you Arnie for your offer of help. I am running FTM 2014 on Windows 7 Backup location down arrow only shows one choice and that is F:/ However, I did find a way around it and was able to save the file to G:/ Too tired now to go into details for now. Tomorrow I will try to see if it was saved successfully as I received a message that FTM had shut down perhaps prematurely. Sigh! Allie -----Original Message----- From: Arnie-Krause Sent: Monday, February 03, 2014 9:12 PM To: [email protected] Subject: Re: [FTM-TECH] Companion Guide Hi Allie, I may be able to help you. When you have your FTM-2014 or other version open, click on the backup under the file tab. Backup location shows as F:\ but at the end of that box you will see a down arrow. Click on that arrow and a drop-down menu is shown with all of your known removable drives. Just click on the one that you want to back up your file onto. This allows you to change the default from F: to your external drive. Cheers, Arnie ------------------------------------------------------------------- Arnold E. Krause 1611 Arlington Ave., Saskatoon, Sask., CANADA, S7H 2Y6 Tel: (306) 374-3348 email address: [email protected] Homepage: http://members.shaw.ca/arnie-krause/index.htm ------------------------------------------------------------------- -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Allie Sent: 03 February, 2014 7:25 PM To: H R Worthington; [email protected] Subject: Re: [FTM-TECH] Companion Guide Been there done that. -----Original Message----- From: H R Worthington Sent: Monday, February 03, 2014 7:25 PM To: [email protected] Subject: Re: [FTM-TECH] Companion Guide Allie The HELP menu Russ ___________________________ Mailto:[email protected] ________________________________ From: Allie <[email protected]> To: [email protected] Sent: Monday, February 3, 2014 11:16 AM Subject: [FTM-TECH] Companion Guide Have seen this guide mentioned many times on this site. It appears to be a popular source of information and how-to hints. How does one access the Companion Guide on FTM? ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

Rosemary Just realized I should put a short-cut to my external hard drive on to my desktop then point to it and it worked. Sometimes I'm embarrassingly slow to catch on. Thanks so much for your help, patience and interest. Allie Port Hope, ON -----Original Message----- From: Allie Sent: Monday, February 03, 2014 8:24 PM To: [email protected] Subject: Re: [FTM-TECH] Companion Guide Rosemary That just takes me to my Desktop only no other choices. This is beyond me. I'll just have to find another way to save my FTM files. Thanks for your help. Allie -----Original Message----- From: Rosemary Jones Sent: Monday, February 03, 2014 6:19 PM To: [email protected] Subject: Re: [FTM-TECH] Companion Guide Allie, why not use the Custom option. You can change the final location to whatever you want. Click on Change underneath Custom. Rosemary On Mon, Feb 3, 2014 at 5:06 PM, Allie <[email protected]> wrote: > Rosemary > It didn't work because the FTM backup is pre-set to save on F:/ and my > exterior drive is set on G:/ Any ideas? > Allie > > -----Original Message----- > From: Allie > Sent: Monday, February 03, 2014 5:50 PM > To: [email protected] > Subject: Re: [FTM-TECH] Companion Guide > > Rosemary > I thought that (1) referred to CDs or a stick thanks for clearing that up > for me. > Allie > > -----Original Message----- > From: Rosemary Jones > Sent: Monday, February 03, 2014 3:29 PM > To: [email protected] > Subject: Re: [FTM-TECH] Companion Guide > > Allie, > > I use the File > Backup command and then specify the location where I want > the backup to go. There are 3 options (FTM 2012 and 2014 at least): > (1) Removable device > (2) Working Directory (Documents\Family Tree Maker) > (3) Custom Directory > > I would use (1) for your external hard drive. > > Make sure to have all the little boxes ticked for Media, Historical > Events, > Web Favourites, and Allow restored file to resume syncing. > > It's also prudent to compact the file regularly. > > Rosemary > > > On Mon, Feb 3, 2014 at 1:37 PM, Allie <[email protected]> wrote: > > > Thank you BJ for directing me to the correct place to find the Companion > > Guide. > > > > I searched the CG to find how to back up my FTM files to my external > > hard > > drive. Unfortunately I didn't find the answer on the CG Pg 116-118. > > Would > > SKS on this List having experience on backing up FTM files to a WD > > backup > > device be willing to share some hints with me? > > Allie > > > > > > -----Original Message----- > > From: BJ > > Sent: Monday, February 03, 2014 12:51 PM > > To: [email protected] > > Subject: Re: [FTM-TECH] Companion Guide > > > > I think this applies to most of the FTM 2008 - FTM 2014 series. At > > least in FTM 2014, > > > > 1. Click Help > > 2. Select Companion Guide > > > > The FTM Companion Guide is supplied as a part of the installation. So > > you can find it on the FTM Installation DVD. When it is installed it may > > be found in the location where FTM is installed. It will be in a sub > > folder Manuals. For example on my computer it is > > C:\Program Files\Family Tree Maker 2014\Manuals > > > > Hope this helps. > > > > BJ > > > > On 2/3/2014 8:16 AM, Allie wrote: > > > Have seen this guide mentioned many times on this site. It appears to > > > be > > > a > > > popular source of information and how-to hints. How does one access > the > > > Companion Guide on FTM? > > ********************************** > > List information page > > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > > > Version 2008 - 2012 > > http://ancestry.custhelp.com/app/home > > ------------------------------- > > To unsubscribe from the list, please send an email to > > [email protected] with the word 'unsubscribe' without the > > quotes > > in the subject and the body of the message > > > > ********************************** > > List information page > > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > > > Version 2008 - 2012 > > http://ancestry.custhelp.com/app/home > > ------------------------------- > > To unsubscribe from the list, please send an email to > > [email protected] with the word 'unsubscribe' without the > > quotes in the subject and the body of the message > > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes > in the subject and the body of the message > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes > in the subject and the body of the message > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message > ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

Been there done that. -----Original Message----- From: H R Worthington Sent: Monday, February 03, 2014 7:25 PM To: [email protected] Subject: Re: [FTM-TECH] Companion Guide Allie The HELP menu Russ ___________________________ Mailto:[email protected] ________________________________ From: Allie <[email protected]> To: [email protected] Sent: Monday, February 3, 2014 11:16 AM Subject: [FTM-TECH] Companion Guide Have seen this guide mentioned many times on this site. It appears to be a popular source of information and how-to hints. How does one access the Companion Guide on FTM? ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

Rosemary That just takes me to my Desktop only no other choices. This is beyond me. I'll just have to find another way to save my FTM files. Thanks for your help. Allie -----Original Message----- From: Rosemary Jones Sent: Monday, February 03, 2014 6:19 PM To: [email protected] Subject: Re: [FTM-TECH] Companion Guide Allie, why not use the Custom option. You can change the final location to whatever you want. Click on Change underneath Custom. Rosemary On Mon, Feb 3, 2014 at 5:06 PM, Allie <[email protected]> wrote: > Rosemary > It didn't work because the FTM backup is pre-set to save on F:/ and my > exterior drive is set on G:/ Any ideas? > Allie > > -----Original Message----- > From: Allie > Sent: Monday, February 03, 2014 5:50 PM > To: [email protected] > Subject: Re: [FTM-TECH] Companion Guide > > Rosemary > I thought that (1) referred to CDs or a stick thanks for clearing that up > for me. > Allie > > -----Original Message----- > From: Rosemary Jones > Sent: Monday, February 03, 2014 3:29 PM > To: [email protected] > Subject: Re: [FTM-TECH] Companion Guide > > Allie, > > I use the File > Backup command and then specify the location where I want > the backup to go. There are 3 options (FTM 2012 and 2014 at least): > (1) Removable device > (2) Working Directory (Documents\Family Tree Maker) > (3) Custom Directory > > I would use (1) for your external hard drive. > > Make sure to have all the little boxes ticked for Media, Historical > Events, > Web Favourites, and Allow restored file to resume syncing. > > It's also prudent to compact the file regularly. > > Rosemary > > > On Mon, Feb 3, 2014 at 1:37 PM, Allie <[email protected]> wrote: > > > Thank you BJ for directing me to the correct place to find the Companion > > Guide. > > > > I searched the CG to find how to back up my FTM files to my external > > hard > > drive. Unfortunately I didn't find the answer on the CG Pg 116-118. > > Would > > SKS on this List having experience on backing up FTM files to a WD > > backup > > device be willing to share some hints with me? > > Allie > > > > > > -----Original Message----- > > From: BJ > > Sent: Monday, February 03, 2014 12:51 PM > > To: [email protected] > > Subject: Re: [FTM-TECH] Companion Guide > > > > I think this applies to most of the FTM 2008 - FTM 2014 series. At > > least in FTM 2014, > > > > 1. Click Help > > 2. Select Companion Guide > > > > The FTM Companion Guide is supplied as a part of the installation. So > > you can find it on the FTM Installation DVD. When it is installed it may > > be found in the location where FTM is installed. It will be in a sub > > folder Manuals. For example on my computer it is > > C:\Program Files\Family Tree Maker 2014\Manuals > > > > Hope this helps. > > > > BJ > > > > On 2/3/2014 8:16 AM, Allie wrote: > > > Have seen this guide mentioned many times on this site. It appears to > > > be > > > a > > > popular source of information and how-to hints. How does one access > the > > > Companion Guide on FTM? > > ********************************** > > List information page > > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > > > Version 2008 - 2012 > > http://ancestry.custhelp.com/app/home > > ------------------------------- > > To unsubscribe from the list, please send an email to > > [email protected] with the word 'unsubscribe' without the > > quotes > > in the subject and the body of the message > > > > ********************************** > > List information page > > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > > > Version 2008 - 2012 > > http://ancestry.custhelp.com/app/home > > ------------------------------- > > To unsubscribe from the list, please send an email to > > [email protected] with the word 'unsubscribe' without the > > quotes in the subject and the body of the message > > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes > in the subject and the body of the message > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes > in the subject and the body of the message > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message > ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

Hi Allie, I may be able to help you. When you have your FTM-2014 or other version open, click on the backup under the file tab. Backup location shows as F:\ but at the end of that box you will see a down arrow. Click on that arrow and a drop-down menu is shown with all of your known removable drives. Just click on the one that you want to back up your file onto. This allows you to change the default from F: to your external drive. Cheers, Arnie ------------------------------------------------------------------- Arnold E. Krause 1611 Arlington Ave., Saskatoon, Sask., CANADA, S7H 2Y6 Tel: (306) 374-3348 email address: [email protected] Homepage: http://members.shaw.ca/arnie-krause/index.htm ------------------------------------------------------------------- -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Allie Sent: 03 February, 2014 7:25 PM To: H R Worthington; [email protected] Subject: Re: [FTM-TECH] Companion Guide Been there done that. -----Original Message----- From: H R Worthington Sent: Monday, February 03, 2014 7:25 PM To: [email protected] Subject: Re: [FTM-TECH] Companion Guide Allie The HELP menu Russ ___________________________ Mailto:[email protected] ________________________________ From: Allie <[email protected]> To: [email protected] Sent: Monday, February 3, 2014 11:16 AM Subject: [FTM-TECH] Companion Guide Have seen this guide mentioned many times on this site. It appears to be a popular source of information and how-to hints. How does one access the Companion Guide on FTM? ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

Allie, from there you scroll down to "Computer" and then select the Drive. I don't know what "Computer" is called on your system. It may look like "My Computer". This is where you select devices. Rosemary On Mon, Feb 3, 2014 at 7:24 PM, Allie <[email protected]> wrote: > Rosemary > That just takes me to my Desktop only no other choices. This is beyond me. > I'll just have to find another way to save my FTM files. Thanks for your > help. > Allie > > > -----Original Message----- > From: Rosemary Jones > Sent: Monday, February 03, 2014 6:19 PM > To: [email protected] > Subject: Re: [FTM-TECH] Companion Guide > > Allie, why not use the Custom option. You can change the final location to > whatever you want. Click on Change underneath Custom. > > Rosemary > > > On Mon, Feb 3, 2014 at 5:06 PM, Allie <[email protected]> wrote: > > > Rosemary > > It didn't work because the FTM backup is pre-set to save on F:/ and my > > exterior drive is set on G:/ Any ideas? > > Allie > > > > -----Original Message----- > > From: Allie > > Sent: Monday, February 03, 2014 5:50 PM > > To: [email protected] > > Subject: Re: [FTM-TECH] Companion Guide > > > > Rosemary > > I thought that (1) referred to CDs or a stick thanks for clearing that up > > for me. > > Allie > > > > -----Original Message----- > > From: Rosemary Jones > > Sent: Monday, February 03, 2014 3:29 PM > > To: [email protected] > > Subject: Re: [FTM-TECH] Companion Guide > > > > Allie, > > > > I use the File > Backup command and then specify the location where I > want > > the backup to go. There are 3 options (FTM 2012 and 2014 at least): > > (1) Removable device > > (2) Working Directory (Documents\Family Tree Maker) > > (3) Custom Directory > > > > I would use (1) for your external hard drive. > > > > Make sure to have all the little boxes ticked for Media, Historical > > Events, > > Web Favourites, and Allow restored file to resume syncing. > > > > It's also prudent to compact the file regularly. > > > > Rosemary > > > > > > On Mon, Feb 3, 2014 at 1:37 PM, Allie <[email protected]> wrote: > > > > > Thank you BJ for directing me to the correct place to find the > Companion > > > Guide. > > > > > > I searched the CG to find how to back up my FTM files to my external > > > hard > > > drive. Unfortunately I didn't find the answer on the CG Pg 116-118. > > > Would > > > SKS on this List having experience on backing up FTM files to a WD > > > backup > > > device be willing to share some hints with me? > > > Allie > > > > > > > > > -----Original Message----- > > > From: BJ > > > Sent: Monday, February 03, 2014 12:51 PM > > > To: [email protected] > > > Subject: Re: [FTM-TECH] Companion Guide > > > > > > I think this applies to most of the FTM 2008 - FTM 2014 series. At > > > least in FTM 2014, > > > > > > 1. Click Help > > > 2. Select Companion Guide > > > > > > The FTM Companion Guide is supplied as a part of the installation. So > > > you can find it on the FTM Installation DVD. When it is installed it > may > > > be found in the location where FTM is installed. It will be in a sub > > > folder Manuals. For example on my computer it is > > > C:\Program Files\Family Tree Maker 2014\Manuals > > > > > > Hope this helps. > > > > > > BJ > > > > > > On 2/3/2014 8:16 AM, Allie wrote: > > > > Have seen this guide mentioned many times on this site. It appears > to > > > > be > > > > a > > > > popular source of information and how-to hints. How does one access > > the > > > > Companion Guide on FTM? > > > ********************************** > > > List information page > > > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > > > > > Version 2008 - 2012 > > > http://ancestry.custhelp.com/app/home > > > ------------------------------- > > > To unsubscribe from the list, please send an email to > > > [email protected] with the word 'unsubscribe' without the > > > quotes > > > in the subject and the body of the message > > > > > > ********************************** > > > List information page > > > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > > > > > Version 2008 - 2012 > > > http://ancestry.custhelp.com/app/home > > > ------------------------------- > > > To unsubscribe from the list, please send an email to > > > [email protected] with the word 'unsubscribe' without the > > > quotes in the subject and the body of the message > > > > > ********************************** > > List information page > > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > > > Version 2008 - 2012 > > http://ancestry.custhelp.com/app/home > > ------------------------------- > > To unsubscribe from the list, please send an email to > > [email protected] with the word 'unsubscribe' without the > > quotes > > in the subject and the body of the message > > > > ********************************** > > List information page > > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > > > Version 2008 - 2012 > > http://ancestry.custhelp.com/app/home > > ------------------------------- > > To unsubscribe from the list, please send an email to > > [email protected] with the word 'unsubscribe' without the > > quotes > > in the subject and the body of the message > > > > ********************************** > > List information page > > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > > > Version 2008 - 2012 > > http://ancestry.custhelp.com/app/home > > ------------------------------- > > To unsubscribe from the list, please send an email to > > [email protected] with the word 'unsubscribe' without the > > quotes in the subject and the body of the message > > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes > in the subject and the body of the message > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

I have the 2011 version of FTM and have a couple of questions about updating. Is the update offered by Avenquest installed over the top and can I go straight to 2014 or does it need to be incermentally updated? If I buy a new copy of the software so I get the free 6 month subscription (makes it cheaper than renewing my subscription) will the 2014 version update my 2011 or create a totally new programme that I need to bring my data file into. Liz

Hi Allie, I backup my file routinely using FTM. Perhaps I can shed a little light on this matter. After your first message, I did look at the various options. I agree backup options 1 and 2 are rather restrictive. I'm not sure why. * Option 1 Removable media - You are correct it only shows possible connections to possible USB drives (Thumbnails, Memory Sticks and similar memory drives. I have a 1 TB external portable hard drive. It is connected as drive G: but it is not shown. If like I, you have one of those multiple types of connectors, Windows assigns a drive designation to each possible port. When you click on the bullet, the option shows a down arrow next to the field. Clicking on that down arrow lists all of these possible ports and memory drives. * Option 2 Working Directory - set to the folder (directory) where the file is stored. This is for ease of use by inexperienced users. It keeps all FTM files in one single directory which can be easily backed up using an external backup feature. * Option 3 Custom Directory - this is the option which actually lets you use any storage facility including anything linked via a network. In essence, it makes available to the user any storage facility available under Windows. In fact when you select it and click "Change", a "Browse for folder" dialog box opens which allows the user to select any thing available under Windows Explorer. If you are using Windows 8, there a number of entries: o "This PC" - Click on that and you should see all devices available on the PC. This includes all hard disk drives, external hard disk drives, all thumbnail and memory disks. o "Network" - Click it and you will see links to any computers networked with this computer. Storage available to you is dependent upon what drives are shared and your access to them. * You need to simply click on the appropriate drives and directories to select the desired target directory. * Once you have selected the drive and folder/directory, it will be remembered until you change it. If you still cannot select your external hard disk using FTM, you can use FTM to make the backup file to your working directory. You can then use Windows Explorer to copy the backup file from the working directory and pasting it to your external drive. The way to identify the backup file is to look for the file extension, .FTMB. Let me know if you have any problems. BJ On 2/3/2014 5:24 PM, Allie wrote: > Rosemary > That just takes me to my Desktop only no other choices. This is beyond me. > I'll just have to find another way to save my FTM files. Thanks for your > help.

Rosemary It didn't work because the FTM backup is pre-set to save on F:/ and my exterior drive is set on G:/ Any ideas? Allie -----Original Message----- From: Allie Sent: Monday, February 03, 2014 5:50 PM To: [email protected] Subject: Re: [FTM-TECH] Companion Guide Rosemary I thought that (1) referred to CDs or a stick thanks for clearing that up for me. Allie -----Original Message----- From: Rosemary Jones Sent: Monday, February 03, 2014 3:29 PM To: [email protected] Subject: Re: [FTM-TECH] Companion Guide Allie, I use the File > Backup command and then specify the location where I want the backup to go. There are 3 options (FTM 2012 and 2014 at least): (1) Removable device (2) Working Directory (Documents\Family Tree Maker) (3) Custom Directory I would use (1) for your external hard drive. Make sure to have all the little boxes ticked for Media, Historical Events, Web Favourites, and Allow restored file to resume syncing. It's also prudent to compact the file regularly. Rosemary On Mon, Feb 3, 2014 at 1:37 PM, Allie <[email protected]> wrote: > Thank you BJ for directing me to the correct place to find the Companion > Guide. > > I searched the CG to find how to back up my FTM files to my external hard > drive. Unfortunately I didn't find the answer on the CG Pg 116-118. > Would > SKS on this List having experience on backing up FTM files to a WD backup > device be willing to share some hints with me? > Allie > > > -----Original Message----- > From: BJ > Sent: Monday, February 03, 2014 12:51 PM > To: [email protected] > Subject: Re: [FTM-TECH] Companion Guide > > I think this applies to most of the FTM 2008 - FTM 2014 series. At > least in FTM 2014, > > 1. Click Help > 2. Select Companion Guide > > The FTM Companion Guide is supplied as a part of the installation. So > you can find it on the FTM Installation DVD. When it is installed it may > be found in the location where FTM is installed. It will be in a sub > folder Manuals. For example on my computer it is > C:\Program Files\Family Tree Maker 2014\Manuals > > Hope this helps. > > BJ > > On 2/3/2014 8:16 AM, Allie wrote: > > Have seen this guide mentioned many times on this site. It appears to > > be > > a > > popular source of information and how-to hints. How does one access the > > Companion Guide on FTM? > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes > in the subject and the body of the message > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message > ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

Rosemary I thought that (1) referred to CDs or a stick thanks for clearing that up for me. Allie -----Original Message----- From: Rosemary Jones Sent: Monday, February 03, 2014 3:29 PM To: [email protected] Subject: Re: [FTM-TECH] Companion Guide Allie, I use the File > Backup command and then specify the location where I want the backup to go. There are 3 options (FTM 2012 and 2014 at least): (1) Removable device (2) Working Directory (Documents\Family Tree Maker) (3) Custom Directory I would use (1) for your external hard drive. Make sure to have all the little boxes ticked for Media, Historical Events, Web Favourites, and Allow restored file to resume syncing. It's also prudent to compact the file regularly. Rosemary On Mon, Feb 3, 2014 at 1:37 PM, Allie <[email protected]> wrote: > Thank you BJ for directing me to the correct place to find the Companion > Guide. > > I searched the CG to find how to back up my FTM files to my external hard > drive. Unfortunately I didn't find the answer on the CG Pg 116-118. > Would > SKS on this List having experience on backing up FTM files to a WD backup > device be willing to share some hints with me? > Allie > > > -----Original Message----- > From: BJ > Sent: Monday, February 03, 2014 12:51 PM > To: [email protected] > Subject: Re: [FTM-TECH] Companion Guide > > I think this applies to most of the FTM 2008 - FTM 2014 series. At > least in FTM 2014, > > 1. Click Help > 2. Select Companion Guide > > The FTM Companion Guide is supplied as a part of the installation. So > you can find it on the FTM Installation DVD. When it is installed it may > be found in the location where FTM is installed. It will be in a sub > folder Manuals. For example on my computer it is > C:\Program Files\Family Tree Maker 2014\Manuals > > Hope this helps. > > BJ > > On 2/3/2014 8:16 AM, Allie wrote: > > Have seen this guide mentioned many times on this site. It appears to > > be > > a > > popular source of information and how-to hints. How does one access the > > Companion Guide on FTM? > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes > in the subject and the body of the message > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message > ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

Allie, why not use the Custom option. You can change the final location to whatever you want. Click on Change underneath Custom. Rosemary On Mon, Feb 3, 2014 at 5:06 PM, Allie <[email protected]> wrote: > Rosemary > It didn't work because the FTM backup is pre-set to save on F:/ and my > exterior drive is set on G:/ Any ideas? > Allie > > -----Original Message----- > From: Allie > Sent: Monday, February 03, 2014 5:50 PM > To: [email protected] > Subject: Re: [FTM-TECH] Companion Guide > > Rosemary > I thought that (1) referred to CDs or a stick thanks for clearing that up > for me. > Allie > > -----Original Message----- > From: Rosemary Jones > Sent: Monday, February 03, 2014 3:29 PM > To: [email protected] > Subject: Re: [FTM-TECH] Companion Guide > > Allie, > > I use the File > Backup command and then specify the location where I want > the backup to go. There are 3 options (FTM 2012 and 2014 at least): > (1) Removable device > (2) Working Directory (Documents\Family Tree Maker) > (3) Custom Directory > > I would use (1) for your external hard drive. > > Make sure to have all the little boxes ticked for Media, Historical Events, > Web Favourites, and Allow restored file to resume syncing. > > It's also prudent to compact the file regularly. > > Rosemary > > > On Mon, Feb 3, 2014 at 1:37 PM, Allie <[email protected]> wrote: > > > Thank you BJ for directing me to the correct place to find the Companion > > Guide. > > > > I searched the CG to find how to back up my FTM files to my external hard > > drive. Unfortunately I didn't find the answer on the CG Pg 116-118. > > Would > > SKS on this List having experience on backing up FTM files to a WD backup > > device be willing to share some hints with me? > > Allie > > > > > > -----Original Message----- > > From: BJ > > Sent: Monday, February 03, 2014 12:51 PM > > To: [email protected] > > Subject: Re: [FTM-TECH] Companion Guide > > > > I think this applies to most of the FTM 2008 - FTM 2014 series. At > > least in FTM 2014, > > > > 1. Click Help > > 2. Select Companion Guide > > > > The FTM Companion Guide is supplied as a part of the installation. So > > you can find it on the FTM Installation DVD. When it is installed it may > > be found in the location where FTM is installed. It will be in a sub > > folder Manuals. For example on my computer it is > > C:\Program Files\Family Tree Maker 2014\Manuals > > > > Hope this helps. > > > > BJ > > > > On 2/3/2014 8:16 AM, Allie wrote: > > > Have seen this guide mentioned many times on this site. It appears to > > > be > > > a > > > popular source of information and how-to hints. How does one access > the > > > Companion Guide on FTM? > > ********************************** > > List information page > > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > > > Version 2008 - 2012 > > http://ancestry.custhelp.com/app/home > > ------------------------------- > > To unsubscribe from the list, please send an email to > > [email protected] with the word 'unsubscribe' without the > > quotes > > in the subject and the body of the message > > > > ********************************** > > List information page > > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > > > Version 2008 - 2012 > > http://ancestry.custhelp.com/app/home > > ------------------------------- > > To unsubscribe from the list, please send an email to > > [email protected] with the word 'unsubscribe' without the > > quotes in the subject and the body of the message > > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes > in the subject and the body of the message > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes > in the subject and the body of the message > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

Allie The HELP menu Russ   ___________________________ Mailto:[email protected] ________________________________ From: Allie <[email protected]> To: [email protected] Sent: Monday, February 3, 2014 11:16 AM Subject: [FTM-TECH] Companion Guide Have seen this guide mentioned many times on this site.  It appears to be a popular source of information and how-to hints.  How does one access the Companion Guide on FTM?

Thank you BJ for directing me to the correct place to find the Companion Guide. I searched the CG to find how to back up my FTM files to my external hard drive. Unfortunately I didn't find the answer on the CG Pg 116-118. Would SKS on this List having experience on backing up FTM files to a WD backup device be willing to share some hints with me? Allie -----Original Message----- From: BJ Sent: Monday, February 03, 2014 12:51 PM To: [email protected] Subject: Re: [FTM-TECH] Companion Guide I think this applies to most of the FTM 2008 - FTM 2014 series. At least in FTM 2014, 1. Click Help 2. Select Companion Guide The FTM Companion Guide is supplied as a part of the installation. So you can find it on the FTM Installation DVD. When it is installed it may be found in the location where FTM is installed. It will be in a sub folder Manuals. For example on my computer it is C:\Program Files\Family Tree Maker 2014\Manuals Hope this helps. BJ On 2/3/2014 8:16 AM, Allie wrote: > Have seen this guide mentioned many times on this site. It appears to be > a > popular source of information and how-to hints. How does one access the > Companion Guide on FTM? ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

Allie, I use the File > Backup command and then specify the location where I want the backup to go. There are 3 options (FTM 2012 and 2014 at least): (1) Removable device (2) Working Directory (Documents\Family Tree Maker) (3) Custom Directory I would use (1) for your external hard drive. Make sure to have all the little boxes ticked for Media, Historical Events, Web Favourites, and Allow restored file to resume syncing. It's also prudent to compact the file regularly. Rosemary On Mon, Feb 3, 2014 at 1:37 PM, Allie <[email protected]> wrote: > Thank you BJ for directing me to the correct place to find the Companion > Guide. > > I searched the CG to find how to back up my FTM files to my external hard > drive. Unfortunately I didn't find the answer on the CG Pg 116-118. Would > SKS on this List having experience on backing up FTM files to a WD backup > device be willing to share some hints with me? > Allie > > > -----Original Message----- > From: BJ > Sent: Monday, February 03, 2014 12:51 PM > To: [email protected] > Subject: Re: [FTM-TECH] Companion Guide > > I think this applies to most of the FTM 2008 - FTM 2014 series. At > least in FTM 2014, > > 1. Click Help > 2. Select Companion Guide > > The FTM Companion Guide is supplied as a part of the installation. So > you can find it on the FTM Installation DVD. When it is installed it may > be found in the location where FTM is installed. It will be in a sub > folder Manuals. For example on my computer it is > C:\Program Files\Family Tree Maker 2014\Manuals > > Hope this helps. > > BJ > > On 2/3/2014 8:16 AM, Allie wrote: > > Have seen this guide mentioned many times on this site. It appears to be > > a > > popular source of information and how-to hints. How does one access the > > Companion Guide on FTM? > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes > in the subject and the body of the message > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

Hi Jay Do you mean worldconnect I wonder? http://wc.rootsweb.ancestry.com/ Nivard Ovington in Cornwall (UK) On 03/02/2014 13:05, Thompson Jay wrote: > Just had a thought (question) while following this thread. Does anyone know if the online trees include trees submitted to the World Family Tree project? And if so how can the submitters (15 years ago - Volume 23) replace them or take them down? > > Jay Thompson > just an old genealogy nut > too tough to crack.