Thank everyone for your suggestions. When I got version 2014, I called FTM 3 or 4 times and really confused them. They had no idea what a World Family Tree was. Now thanks to you kind folks, there is light at the end of the tunnel. I found all my old CDs (I spent a bunch on those things) and a version 7. Going to try all that this weekend. Unfortunately, I still have to work 40 hrs a week. Thank everyone so much. Sent from my iPad

Please be patient with me for sometimes I don't get my need across on the first try. If I understand things correctly, the suggestion presented by FTM Companion GUIDE is to: 1) create tree in FTM on my desktop 2) upload and sync that FTM file to an AMT on Ancestry 3) maintain my FTM- AMT sync by ONLY making changes to either my desktop FTM or AMT 3) when on the road make ALL changes and additions ONLY via internet connected laptop to AMT 4) when back home, via desktop FTM sync AMT with desktop FTM to get road changes into desktop FTM Under this guidance there is only one file and one computer, as the laptop is only used to get via the internet to the AMT. Need or wish given that "One file to one computer rule with FTM 2014 SYNC process capability": Is there anyway to have the FTM 2014 program and data & media files on the laptop on the road for say a month? While relaxing I'd like to use the FTM program to generate reports, record research notes and other tasks that FTM program has to offer - separate from AMT data file changes which I understand must be accomplished ONLY via internet. Can this be accomplished and if so how? Detailed step by step instructions , please. Thank you Ken

Hi John, Tell me what disk you file was on what the tree # was and if I have it then I will try to recover it for you. Cheers, Arnie ------------------------------------------------------------------- Arnold E. Krause 1611 Arlington Ave., Saskatoon, Sask., CANADA, S7H 2Y6 Tel: (306) 374-3348 email address: [email protected] Homepage: http://members.shaw.ca/arnie-krause/index.htm ------------------------------------------------------------------- -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of John Maynard Sent: 04 February, 2014 4:40 PM To: [email protected]; [email protected]; [email protected] Subject: Re: [FTM-TECH] Online Trees At 01:44 PM 04-02-14 -0500, [email protected] wrote: >I agree with Jay. I had every bit of my Tree documented and on World >Family Tree. I wrongly assumed FTM had preserved those. Now I have to >re-input all my data because FTM cannot read the disc. That is what >happens when you burn out and skip a couple of updates. What you can do is get an old version of FTM to read your disc and then export to GEDCOM 5.5. From there you can import all your data into a later version of FTM, such as ver. 2012 or 2014. Easy As? John M. ------------------------------------------------------------------------- John Maynard Phillip Island, Australia ------------------------------------------------------------------------- "Let there be Peace on Earth, Justice and Prosperity ... ... and an End to Violence, Poverty and Greed." ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

Will FTM 2005 read those disks? That is free, somewhere or other on the Ancestry site. Rosemary On Tue, Feb 4, 2014 at 4:39 PM, John Maynard <[email protected]> wrote: > At 01:44 PM 04-02-14 -0500, [email protected] wrote: > >I agree with Jay. I had every bit of my Tree documented and on > >World Family Tree. I wrongly assumed FTM had preserved those. Now > >I have to re-input all my data because FTM cannot read the > >disc. That is what happens when you burn out and skip a couple of > updates. > > What you can do is get an old version of FTM to read your disc and > then export to GEDCOM 5.5. From there you can import all your data > into a later version of FTM, such as ver. 2012 or 2014. Easy As? > > John M. > > ------------------------------------------------------------------------- > John Maynard > Phillip Island, Australia > ------------------------------------------------------------------------- > "Let there be Peace on Earth, Justice and Prosperity ... > ... and an End to Violence, Poverty and Greed." > > > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

Hooray! I have successfully backed up my file using the Custom Option/Change/Computer/External HD/Backup folder. A piece of cake! lol And all I can say is thank you, thank you, thank you to Rosemary, Arnie, and BJ for all your help in solving this problem for me. I learned so much from all of you. I even took some steps into unknown territory and ended up increasing my confidence along the way. Unfortunately I'm the type that always thinks things are more difficult than they really are when just a little logic [which I am not blessed with] helps to ease the way. Allie -----Original Message----- From: BJ Sent: Tuesday, February 04, 2014 3:15 PM To: [email protected] Subject: Re: [FTM-TECH] External hard disk (was Companion Guide) It doesn't matter. The USB hub simply acts as additional USB ports on the computer and Windows configures them appropriately. It doesn't know they are all coming through on a single cable. But just to make sure, I changed my external Seagate hard disk from a port to a USB hub. FTM found it but only through the File/Backup/Custom option. I selected it and FTM 2014 successfully backed up my file to the external hard disk. BJ On 2/4/2014 9:34 AM, Allie wrote: > BJ & Arnie > I'm wondering if the fact that that my external hard drive is connected to > my computer via a USB Hub is the problem. ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

Allie, et al, I have a Free Agent EHD. When I remove it, I used to use the "Safely Remove Hardware" option. However, I now usually just shut the computer down because I would run into problems reconnecting the Free Agent again. It seems Windows disables the port and you can't reconnect without shutting down first. I have also caused weird happenings by having the power and data plugs both plugged into the same USB hub. Works much better if you don't try to send data while drawing power for the same device from the same connection.   Jay Thompson just an old genealogy nut too tough to crack. ________________________________ From: Allie <[email protected]> To: [email protected] Sent: Tuesday, February 4, 2014 12:34 PM Subject: Re: [FTM-TECH] Companion Guide BJ & Arnie I'm wondering if the fact that that my external hard drive is connected to my computer via a USB Hub is the problem. Allie -----Original Message----- From: BJ Sent: Tuesday, February 04, 2014 10:49 AM To: [email protected] Subject: Re: [FTM-TECH] Companion Guide I don't know the criteria, FTM uses to identify what is a "removable device" but that particular option will only display possible connections normally available for solid state memory devices such as thumbnail drives and flash drives.  It does not consider an external hard disk drive connected via a USB port to be a removable device.  I suspect this is due to some Windows classification but am not sure. However, you may use the Custom option to view and select the external hard disk. BJ On 2/4/2014 7:16 AM, Allie wrote: > Yes, I see the small down arrow but when I click on it I only get the one > choice.  Don't know why but that is what happens.  Nevertheless I did find > another way to save to my external hard drive so all is well.  Again, > thank > you Arnie. ********************************** ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

When I right click on the icon for "safely remove hardware & eject media", I get a list of USB devices to eject, such as my Garmin GPS, a flash drive & my 3 TB Seagate USB 3 drive (drive K). I just click on the device I want to remove, and can unplug it when I get the message that it is safe to remove hardware. Frank -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Arnie-Krause Sent: Tuesday, February 04, 2014 11:50 AM To: [email protected] Subject: Re: [FTM-TECH] Companion Guide Hi BJ, When you plug an external hard disk into a USB port there is no way to remove it safely unless you power down your system as far as I can find. In that way it is not a removable drive while the system is running. ------------------------------------------------------------------- Arnold E. Krause 1611 Arlington Ave., Saskatoon, Sask., CANADA, S7H 2Y6 Tel: (306) 374-3348 email address: [email protected] Homepage: http://members.shaw.ca/arnie-krause/index.htm ------------------------------------------------------------------- -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of BJ Sent: 04 February, 2014 10:40 AM To: [email protected] Subject: Re: [FTM-TECH] Companion Guide The criteria for whether the external hard disk is considered a removable device or not seems to be the way Windows Identifies it. All memory sticks are classified as USB devices. The external hard disk is classified as a USB + SCSI device. The designation as a SCSI device causes FTM to not list it as removable. Not the best logic but that seems to be the difference. BJ On 2/4/2014 7:49 AM, BJ wrote: > I don't know the criteria, FTM uses to identify what is a "removable > device" but that particular option will only display possible > connections normally available for solid state memory devices such as > thumbnail drives and flash drives. It does not consider an external > hard disk drive connected via a USB port to be a removable device. I > suspect this is due to some Windows classification but am not sure. > > However, you may use the Custom option to view and select the external > hard disk. > > > On 2/4/2014 7:16 AM, Allie wrote: >> Yes, I see the small down arrow but when I click on it I only get the >> one choice. Don't know why but that is what happens. Nevertheless I >> did find another way to save to my external hard drive so all is well. ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

I agree with Jay. I had every bit of my Tree documented and on World Family Tree. I wrongly assumed FTM had preserved those. Now I have to re-input all my data because FTM cannot read the disc. That is what happens when you burn out and skip a couple of updates. -----Original Message----- From: Thompson Jay <[email protected]> To: ftm-tech <[email protected]> Sent: Mon, Feb 3, 2014 2:54 pm Subject: Re: [FTM-TECH] Online Trees No, Family TreeMaker had a project they called World Family Tree. You uploaded your tree. They put it on a CD and sold it and claimed copyright. The last I knew there were about 150 CDs. Obviously that was part of the Ancestry purchase. Jay Thompson just an old genealogy nut too tough to crack. ________________________________ From: Nivard Ovington <[email protected]> To: [email protected] Sent: Monday, February 3, 2014 8:20 AM Subject: Re: [FTM-TECH] Online Trees Hi Jay Do you mean worldconnect I wonder? http://wc.rootsweb.ancestry.com/ Nivard Ovington in Cornwall (UK) On 03/02/2014 13:05, Thompson Jay wrote: > Just had a thought (question) while following this thread. Does anyone know if the online trees include trees submitted to the World Family Tree project? And if so how can the submitters (15 years ago - Volume 23) replace them or take them down? > > Jay Thompson > just an old genealogy nut > too tough to crack. ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

Thank you. I always used the free version of Legacy until I bought the 2011 FTM. Liz On 3 February 2014 21:18, BJ <[email protected]> wrote: > FTM has long made it a practice that each new revision is a standalone > installation. It normally installs the program in a new folder. So you > are safe in jumping from FTM 2011 to FTM 2014. A number of people on > the list have several versions of FTM installed on their computer. I > have FTM 2012 and FTM 2014 but I'm thinking of uninstalling FTM 2012 in > the near future. > > If you intend to run both FTM 2011 and FTM 2014, I suggest you keep your > data files in separate folders. This helps you in keeping the files > straight. When FTM 2014 installs, it will convert your FTM 2011 data > file. It does this by reading the FTM 2011 file and writing a new file > in the FTM 2014 structure. The FTM 2011 file will remain in its normal > format and can be accessed and used by FTM 2011. > > I tend to keep the data files for each version in their separate > sub-folder e.g. > D:\FTM Data\FTM2011 > D:\FTM Data\FTM2014 > Keeping them separate makes it easier to identify the data files while > using Windows Explorer. > > The easiest way of moving your data into the new folder is to > > * use FTM 2011 to create a backup of the file > * use FTM 2014 to restore the backup into the new sub-folder (File, > Restore) > * during the restore processing, ensure you provide the file name for > the new file AND browse to the new folder (directory) where you want > the new file to be stored e.g. D:\FTM Data\FTM 2104 > * FTM 2014 will create the new file using the name you provided and in > the directory you specified > * If your FTM 2011 file was synced to an online tree, the FTM 2011 > file will remain synced. FTM 2011 did not have the technology to > store the information needed for changing the links to the newly > restored file. > * Once you have the new FTM 2014 file, if you want, you will need to > upload sync the file to a new online file. Provide a new name for > the online file else you may wind up with two online trees with the > same name. The exist together without problems but it will be more > difficult for you to remember which is linked to which version of FTM. > > As to your question about subscriptions. You can contact Ancestry.com > and have them append the six month subscription to your existing > subscription if you have one. The subscription is separate from the > version of FTM. You may use it with FTM 2011, FTM 2014 or via your > external browser. > > I hope that answers your questions. > > BJ > > On 2/3/2014 11:11 AM, Liz Graydon wrote: > > I have the 2011 version of FTM and have a couple of questions about > > updating. > > > > Is the update offered by Avenquest installed over the top and can I go > > straight to 2014 or does it need to be incermentally updated? > > > > If I buy a new copy of the software so I get the free 6 month > subscription > > (makes it cheaper than renewing my subscription) will the 2014 version > > update my 2011 or create a totally new programme that I need to bring my > > data file into. > > > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

Arnie It is a Belkin Multi-USB Hub. The Hub contains 4 USB ports. I use one of these ports to connect to my external HD. I connect and disconnect it without using any sort of safety measure you and BJ mentioned in an earlier post. BTW, I use windows 7. Allie -----Original Message----- From: Arnie-Krause Sent: Tuesday, February 04, 2014 1:01 PM To: [email protected] Subject: Re: [FTM-TECH] Companion Guide Hi Allie, If the device is a flash drive/memory stick then it is visible but if it is an actual hard drive connected via a USB port then you have to use the Custom option. I have just attached my FireLite external drive and then from FTM-2014 selected Custom then clicked on change to select drive M: from the list of hard drives available. Had to make a directory as it said that I didn't have the privilege to write directly to drive M:. Mad a directory called FTM-2014 and selected that as the place where the backups would go. Started a backup and it was done in a very short period of time like 35 seconds to backup a file that is 353 MB. When I want to disconnect the FireLite hard drive then I click on the icon to remove Hardware in the task bar then unplug the drive. Cheers, Arnie ------------------------------------------------------------------- Arnold E. Krause 1611 Arlington Ave., Saskatoon, Sask., CANADA, S7H 2Y6 Tel: (306) 374-3348 email address: [email protected] Homepage: http://members.shaw.ca/arnie-krause/index.htm ------------------------------------------------------------------- -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Allie Sent: 04 February, 2014 11:34 AM To: [email protected] Subject: Re: [FTM-TECH] Companion Guide BJ & Arnie I'm wondering if the fact that that my external hard drive is connected to my computer via a USB Hub is the problem. Allie -----Original Message----- From: BJ Sent: Tuesday, February 04, 2014 10:49 AM To: [email protected] Subject: Re: [FTM-TECH] Companion Guide I don't know the criteria, FTM uses to identify what is a "removable device" but that particular option will only display possible connections normally available for solid state memory devices such as thumbnail drives and flash drives. It does not consider an external hard disk drive connected via a USB port to be a removable device. I suspect this is due to some Windows classification but am not sure. However, you may use the Custom option to view and select the external hard disk. BJ On 2/4/2014 7:16 AM, Allie wrote: > Yes, I see the small down arrow but when I click on it I only get the > one choice. Don't know why but that is what happens. Nevertheless I > did find another way to save to my external hard drive so all is well. > Again, thank you Arnie. ********************************** ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

BJ & Arnie I'm wondering if the fact that that my external hard drive is connected to my computer via a USB Hub is the problem. Allie -----Original Message----- From: BJ Sent: Tuesday, February 04, 2014 10:49 AM To: [email protected] Subject: Re: [FTM-TECH] Companion Guide I don't know the criteria, FTM uses to identify what is a "removable device" but that particular option will only display possible connections normally available for solid state memory devices such as thumbnail drives and flash drives. It does not consider an external hard disk drive connected via a USB port to be a removable device. I suspect this is due to some Windows classification but am not sure. However, you may use the Custom option to view and select the external hard disk. BJ On 2/4/2014 7:16 AM, Allie wrote: > Yes, I see the small down arrow but when I click on it I only get the one > choice. Don't know why but that is what happens. Nevertheless I did find > another way to save to my external hard drive so all is well. Again, > thank > you Arnie. **********************************

You can disconnect any USB device without first ejecting it but with storage devices especially a large hard disk, it is not a good idea. Windows may be writing to the hard disk in be background. This doesn't cause too much problems with a solid state memory drive because there are no mechanical parts - all electronic. On the other hand, if you simply disconnect the hard drive, you are not only stopping the file from being completed so it will be corrupted but because you have abruptly stopped all electrical power to the hard disk, it may cause the heads to crash and damage the surface of the disk. Play it safe with the external hard disk and eject it first. BJ On 2/4/2014 10:09 AM, Allie wrote: > Arnie > It is a Belkin Multi-USB Hub. The Hub contains 4 USB ports. I use one of > these ports to connect to my external HD. I connect and disconnect it > without using any sort of safety measure you and BJ mentioned in an earlier > post. BTW, I use windows 7. >

It doesn't matter. The USB hub simply acts as additional USB ports on the computer and Windows configures them appropriately. It doesn't know they are all coming through on a single cable. But just to make sure, I changed my external Seagate hard disk from a port to a USB hub. FTM found it but only through the File/Backup/Custom option. I selected it and FTM 2014 successfully backed up my file to the external hard disk. BJ On 2/4/2014 9:34 AM, Allie wrote: > BJ & Arnie > I'm wondering if the fact that that my external hard drive is connected to > my computer via a USB Hub is the problem.

Hi Allie, If the device is a flash drive/memory stick then it is visible but if it is an actual hard drive connected via a USB port then you have to use the Custom option. I have just attached my FireLite external drive and then from FTM-2014 selected Custom then clicked on change to select drive M: from the list of hard drives available. Had to make a directory as it said that I didn't have the privilege to write directly to drive M:. Mad a directory called FTM-2014 and selected that as the place where the backups would go. Started a backup and it was done in a very short period of time like 35 seconds to backup a file that is 353 MB. When I want to disconnect the FireLite hard drive then I click on the icon to remove Hardware in the task bar then unplug the drive. Cheers, Arnie ------------------------------------------------------------------- Arnold E. Krause 1611 Arlington Ave., Saskatoon, Sask., CANADA, S7H 2Y6 Tel: (306) 374-3348 email address: [email protected] Homepage: http://members.shaw.ca/arnie-krause/index.htm ------------------------------------------------------------------- -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Allie Sent: 04 February, 2014 11:34 AM To: [email protected] Subject: Re: [FTM-TECH] Companion Guide BJ & Arnie I'm wondering if the fact that that my external hard drive is connected to my computer via a USB Hub is the problem. Allie -----Original Message----- From: BJ Sent: Tuesday, February 04, 2014 10:49 AM To: [email protected] Subject: Re: [FTM-TECH] Companion Guide I don't know the criteria, FTM uses to identify what is a "removable device" but that particular option will only display possible connections normally available for solid state memory devices such as thumbnail drives and flash drives. It does not consider an external hard disk drive connected via a USB port to be a removable device. I suspect this is due to some Windows classification but am not sure. However, you may use the Custom option to view and select the external hard disk. BJ On 2/4/2014 7:16 AM, Allie wrote: > Yes, I see the small down arrow but when I click on it I only get the > one choice. Don't know why but that is what happens. Nevertheless I > did find another way to save to my external hard drive so all is well. > Again, thank you Arnie. ********************************** ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

It works the same way in Vista. I plug an external HD into a USB port and then use the Attached Devices Icon to stop it and then remove. I've never needed to reboot to remove a device (at least not since early versions of Windows). Rosemary On Tue, Feb 4, 2014 at 11:46 AM, Arnie-Krause <[email protected]> wrote: > You are correct BJ. I use Windows 7 Ultimate and when I plug in my external > FireLite drive I can go to the attached devices icon in the task bar and > have it removed. That way it is safe to remove the drive without powering > down the complete system. > Cheers, Arnie > > ------------------------------------------------------------------- > Arnold E. Krause > 1611 Arlington Ave., > Saskatoon, Sask., CANADA, S7H 2Y6 > Tel: (306) 374-3348 > email address: [email protected] > Homepage: http://members.shaw.ca/arnie-krause/index.htm > ------------------------------------------------------------------- > > -----Original Message----- > From: [email protected] [mailto:[email protected]] > On Behalf Of BJ > Sent: 04 February, 2014 11:35 AM > To: [email protected] > Subject: Re: [FTM-TECH] Companion Guide > > I thought you might be on to something there but at least in Windows 8.1, I > have found where to eject the external hard disk. So it may be dependent > upon the disk's drivers. > > Here is where I found the way to eject it. > > * look on the Windows task bar > * there is an up arrow icon - Click that > * Click on the USB device icon > * A list of all devices which can be ejected is listed. Mine lists my > Seagate external hard disk. > * When I clicked it, it was ejected and I was told I could safely > remove it. > * When I plugged it in again, it was reconnected > > I'm pretty sure I could simply unplug it but since it is used for backups > in > the background, it probably isn't a good idea as I would never know when it > was writing data. > > I know that it is listed in Windows 8.1's list of portable devices. > > BJ > > On 2/4/2014 8:50 AM, Arnie-Krause wrote: > > Hi BJ, > > When you plug an external hard disk into a USB port there is no way to > > remove it safely unless you power down your system as far as I can > > find. In that way it is not a removable drive while the system is > running. > > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes > in the subject and the body of the message > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

You are correct BJ. I use Windows 7 Ultimate and when I plug in my external FireLite drive I can go to the attached devices icon in the task bar and have it removed. That way it is safe to remove the drive without powering down the complete system. Cheers, Arnie ------------------------------------------------------------------- Arnold E. Krause 1611 Arlington Ave., Saskatoon, Sask., CANADA, S7H 2Y6 Tel: (306) 374-3348 email address: [email protected] Homepage: http://members.shaw.ca/arnie-krause/index.htm ------------------------------------------------------------------- -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of BJ Sent: 04 February, 2014 11:35 AM To: [email protected] Subject: Re: [FTM-TECH] Companion Guide I thought you might be on to something there but at least in Windows 8.1, I have found where to eject the external hard disk. So it may be dependent upon the disk's drivers. Here is where I found the way to eject it. * look on the Windows task bar * there is an up arrow icon - Click that * Click on the USB device icon * A list of all devices which can be ejected is listed. Mine lists my Seagate external hard disk. * When I clicked it, it was ejected and I was told I could safely remove it. * When I plugged it in again, it was reconnected I'm pretty sure I could simply unplug it but since it is used for backups in the background, it probably isn't a good idea as I would never know when it was writing data. I know that it is listed in Windows 8.1's list of portable devices. BJ On 2/4/2014 8:50 AM, Arnie-Krause wrote: > Hi BJ, > When you plug an external hard disk into a USB port there is no way to > remove it safely unless you power down your system as far as I can > find. In that way it is not a removable drive while the system is running. > ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

Hi BJ, When you plug an external hard disk into a USB port there is no way to remove it safely unless you power down your system as far as I can find. In that way it is not a removable drive while the system is running. ------------------------------------------------------------------- Arnold E. Krause 1611 Arlington Ave., Saskatoon, Sask., CANADA, S7H 2Y6 Tel: (306) 374-3348 email address: [email protected] Homepage: http://members.shaw.ca/arnie-krause/index.htm ------------------------------------------------------------------- -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of BJ Sent: 04 February, 2014 10:40 AM To: [email protected] Subject: Re: [FTM-TECH] Companion Guide The criteria for whether the external hard disk is considered a removable device or not seems to be the way Windows Identifies it. All memory sticks are classified as USB devices. The external hard disk is classified as a USB + SCSI device. The designation as a SCSI device causes FTM to not list it as removable. Not the best logic but that seems to be the difference. BJ On 2/4/2014 7:49 AM, BJ wrote: > I don't know the criteria, FTM uses to identify what is a "removable > device" but that particular option will only display possible > connections normally available for solid state memory devices such as > thumbnail drives and flash drives. It does not consider an external > hard disk drive connected via a USB port to be a removable device. I > suspect this is due to some Windows classification but am not sure. > > However, you may use the Custom option to view and select the external > hard disk. > > > On 2/4/2014 7:16 AM, Allie wrote: >> Yes, I see the small down arrow but when I click on it I only get the >> one choice. Don't know why but that is what happens. Nevertheless I >> did find another way to save to my external hard drive so all is well. ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

Yes, I see the small down arrow but when I click on it I only get the one choice. Don't know why but that is what happens. Nevertheless I did find another way to save to my external hard drive so all is well. Again, thank you Arnie. Allie -----Original Message----- From: Arnie-Krause Sent: Tuesday, February 04, 2014 9:21 AM To: [email protected] Subject: Re: [FTM-TECH] Companion Guide If you look closely you will see a small icon at the end of the window. That is the down arrow that if you click on it a drop-down menu appears with a list of all your removable drives. I used this method last evening to backup my database on FTM-2014. Cheers, Arnie ------------------------------------------------------------------- Arnold E. Krause 1611 Arlington Ave., Saskatoon, Sask., CANADA, S7H 2Y6 Tel: (306) 374-3348 email address: [email protected] Homepage: http://members.shaw.ca/arnie-krause/index.htm ------------------------------------------------------------------- -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Allie Sent: 03 February, 2014 11:28 PM To: [email protected] Subject: Re: [FTM-TECH] Companion Guide Thank you Arnie for your offer of help. I am running FTM 2014 on Windows 7 Backup location down arrow only shows one choice and that is F:/ However, I did find a way around it and was able to save the file to G:/ Too tired now to go into details for now. Tomorrow I will try to see if it was saved successfully as I received a message that FTM had shut down perhaps prematurely. Sigh! Allie -----Original Message----- From: Arnie-Krause Sent: Monday, February 03, 2014 9:12 PM To: [email protected] Subject: Re: [FTM-TECH] Companion Guide Hi Allie, I may be able to help you. When you have your FTM-2014 or other version open, click on the backup under the file tab. Backup location shows as F:\ but at the end of that box you will see a down arrow. Click on that arrow and a drop-down menu is shown with all of your known removable drives. Just click on the one that you want to back up your file onto. This allows you to change the default from F: to your external drive. Cheers, Arnie ------------------------------------------------------------------- Arnold E. Krause 1611 Arlington Ave., Saskatoon, Sask., CANADA, S7H 2Y6 Tel: (306) 374-3348 email address: [email protected] Homepage: http://members.shaw.ca/arnie-krause/index.htm ------------------------------------------------------------------- -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Allie Sent: 03 February, 2014 7:25 PM To: H R Worthington; [email protected] Subject: Re: [FTM-TECH] Companion Guide Been there done that. -----Original Message----- From: H R Worthington Sent: Monday, February 03, 2014 7:25 PM To: [email protected] Subject: Re: [FTM-TECH] Companion Guide Allie The HELP menu Russ ___________________________ Mailto:[email protected] ________________________________ From: Allie <[email protected]> To: [email protected] Sent: Monday, February 3, 2014 11:16 AM Subject: [FTM-TECH] Companion Guide Have seen this guide mentioned many times on this site. It appears to be a popular source of information and how-to hints. How does one access the Companion Guide on FTM? ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

Hi Allie, I would like to have you try the following: If you have a couple USB ports on your computer and a couple memory sticks then plug the memory sticks into a memory port and after you have these plugged in then check to see if you still have only one drive F: available. There should be at least two if you have plugged in two memory sticks. Now to remove the memory sticks you can do it either by shutting down your computer and after the power is off then remove the memory sticks or use the eject method for each device when you look at what memory devices you have on your computer. Use click start>Computer> then select each memory stick device and right click your mouse on that device and select eject. What make of computer are you using and operating system? Cheers, Arnie ------------------------------------------------------------------- Arnold E. Krause 1611 Arlington Ave., Saskatoon, Sask., CANADA, S7H 2Y6 Tel: (306) 374-3348 email address: [email protected] Homepage: http://members.shaw.ca/arnie-krause/index.htm ------------------------------------------------------------------- -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Allie Sent: 04 February, 2014 9:16 AM To: [email protected] Subject: Re: [FTM-TECH] Companion Guide Yes, I see the small down arrow but when I click on it I only get the one choice. Don't know why but that is what happens. Nevertheless I did find another way to save to my external hard drive so all is well. Again, thank you Arnie. Allie -----Original Message----- From: Arnie-Krause Sent: Tuesday, February 04, 2014 9:21 AM To: [email protected] Subject: Re: [FTM-TECH] Companion Guide If you look closely you will see a small icon at the end of the window. That is the down arrow that if you click on it a drop-down menu appears with a list of all your removable drives. I used this method last evening to backup my database on FTM-2014. Cheers, Arnie ------------------------------------------------------------------- Arnold E. Krause 1611 Arlington Ave., Saskatoon, Sask., CANADA, S7H 2Y6 Tel: (306) 374-3348 email address: [email protected] Homepage: http://members.shaw.ca/arnie-krause/index.htm ------------------------------------------------------------------- -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Allie Sent: 03 February, 2014 11:28 PM To: [email protected] Subject: Re: [FTM-TECH] Companion Guide Thank you Arnie for your offer of help. I am running FTM 2014 on Windows 7 Backup location down arrow only shows one choice and that is F:/ However, I did find a way around it and was able to save the file to G:/ Too tired now to go into details for now. Tomorrow I will try to see if it was saved successfully as I received a message that FTM had shut down perhaps prematurely. Sigh! Allie -----Original Message----- From: Arnie-Krause Sent: Monday, February 03, 2014 9:12 PM To: [email protected] Subject: Re: [FTM-TECH] Companion Guide Hi Allie, I may be able to help you. When you have your FTM-2014 or other version open, click on the backup under the file tab. Backup location shows as F:\ but at the end of that box you will see a down arrow. Click on that arrow and a drop-down menu is shown with all of your known removable drives. Just click on the one that you want to back up your file onto. This allows you to change the default from F: to your external drive. Cheers, Arnie ------------------------------------------------------------------- Arnold E. Krause 1611 Arlington Ave., Saskatoon, Sask., CANADA, S7H 2Y6 Tel: (306) 374-3348 email address: [email protected] Homepage: http://members.shaw.ca/arnie-krause/index.htm ------------------------------------------------------------------- -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Allie Sent: 03 February, 2014 7:25 PM To: H R Worthington; [email protected] Subject: Re: [FTM-TECH] Companion Guide Been there done that. -----Original Message----- From: H R Worthington Sent: Monday, February 03, 2014 7:25 PM To: [email protected] Subject: Re: [FTM-TECH] Companion Guide Allie The HELP menu Russ ___________________________ Mailto:[email protected] ________________________________ From: Allie <[email protected]> To: [email protected] Sent: Monday, February 3, 2014 11:16 AM Subject: [FTM-TECH] Companion Guide Have seen this guide mentioned many times on this site. It appears to be a popular source of information and how-to hints. How does one access the Companion Guide on FTM? ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

I thought you might be on to something there but at least in Windows 8.1, I have found where to eject the external hard disk. So it may be dependent upon the disk's drivers. Here is where I found the way to eject it. * look on the Windows task bar * there is an up arrow icon - Click that * Click on the USB device icon * A list of all devices which can be ejected is listed. Mine lists my Seagate external hard disk. * When I clicked it, it was ejected and I was told I could safely remove it. * When I plugged it in again, it was reconnected I'm pretty sure I could simply unplug it but since it is used for backups in the background, it probably isn't a good idea as I would never know when it was writing data. I know that it is listed in Windows 8.1's list of portable devices. BJ On 2/4/2014 8:50 AM, Arnie-Krause wrote: > Hi BJ, > When you plug an external hard disk into a USB port there is no way to > remove it safely unless you power down your system as far as I can find. In > that way it is not a removable drive while the system is running. >