Hi Allie That is the same message I posted about previously Some are saying they have received email alerts since then (I haven't) and when I phoned Ancestry they say the email alerts should still be working and they know there is a problem and are looking at it I suspect the left hand has no idea what the right hand has done and they have done away with email alerts, hence the wording in the message from March 2013 But all we can do is await the outcome of Ancestrys investigation I shall not be holding my breath whilst waiting Nivard Ovington in Cornwall (UK) On 02/03/2014 21:55, Allie wrote: > Perhaps the following message will answer this question. I received it in > March 2013. > Allie > > Subject: Welcome to the new Messages feature > > Messages Team > Mar 11 11:48 PM GMT > > Introducing a better way to connect with the Ancestry.com Community. > Did you know Ancestry.com has the world’s largest online community dedicated > to family history? Our members help each other make new discoveries every > day.

I had missed the fact that you were "double" clicking on the left arrow by the child's name. When I double click on the left arrow next to the child's name, I am taken to the Person work area but not for the child but for the child's child i.e. the grandchild for the original parents. The child's child is the one in the same position in the list of children as the one you double clicked on. In other words The mini-nav accurately shows the pedigree for the grandchild. I think this is caused by the speed of the machine and the data base. The first click on the arrow switches to the child, the second click then switches to the grandchild in the same slot in the list. BJ On 3/2/2014 4:36 PM, Chris Bauman wrote: > While I'm running Windows 7 Home Premium, I'm also running build 1260 and this file was created from scratch in 2014. I opened another file--created with earlier builds of 2014--and it acts the same way. Double clicking on a child's left-pointing arrow takes me to the person view with the mini-nav tree correct, but double-clicking on a child's name takes me there with the mini-nav tree incorrect for the children & spouse.

Perhaps the following message will answer this question. I received it in March 2013. Allie Subject: Welcome to the new Messages feature Messages Team Mar 11 11:48 PM GMT Introducing a better way to connect with the Ancestry.com Community. Did you know Ancestry.com has the world’s largest online community dedicated to family history? Our members help each other make new discoveries every day. Find others researching your family. Connect privately and conveniently. The further you follow your story back in time, the more likely you are to find other members who have ancestors in common with you. The new Messages feature is a great way to connect with these people. (This feature replaces the email-based Ancestry.com Connection Service, which we’ve now discontinued.) Here’s how to get started: Access your messages any time. Simply click on the Messages link at the top of any Ancestry.com page. Complete your public profile. Share a little information about your family history research so members of the community can tell if your interests or families might overlap. Don’t worry, your Ancesry.com username will be the only name shown unless you choose to add more personal details to your profile. Complete your profile. Look out for new messages. They’ll appear in your Ancestry.com Messages inbox — just as they would in an email program. You can read and reply to messages and create folders for saving and organizing messages. Unless you choose to share it, your actual email address will remain private since all communications will take place on Ancestry.com. Find members who can help. All members registered with Ancestry.com can view and reply to messages received from others, whether you have a paid membership or not. Paid members can also click on the Contact link for other members they find throughout the site and initiate contact with them. Find member connections. We’re excited to introduce the new Messages feature. We hope it brings you closer to your family story — and the Ancestry.com community. Thanks, The Ancestry.com Messages Team Learn more about Messages on Ancestry.com. Share your thoughts on the Ancestry.com blog. Please note: We use this profile just to send this welcome message to members new to our online Messages. If you reply to this message we won't be able to reply to you.

I neglected to say that I'm running Windows 8.1 and FTM 2014 build 1260 which was the last update. One other thing is that I lost my original file due to a problem with my harddisk. I downloaded my AMT and recreated my file. I may not be observing the problem you describe because my file has been created within FTM 2014. BJ On 3/2/2014 9:39 AM, BJ wrote: > I am not observing this. I do each of the actions you describe. After double clicking on a child's name in the list of children, the person work area opens for the child AND the mini-nav pedigree chart at the top of the work area is changed to the child with his children on the left and his parents on the right. > > BJ > > On 3/1/2014 6:18 PM, Chris Bauman wrote: >> Yes, the single click on that left column (left-pointing triangle) works fine, probably because it changes the focus in the tree above to that person. And if you single click on the child's name (next column to the right), the parent still shows above the child list, and is outlined in the tree, but the child's information (birth, death, & spouse information--or whatever else you set up for the right column) displays in the right column. That's fine, too. It's when you double left-click on the child's name (in the list) that a problem arises. The double-click moves you to the person view for that child, but with the wrong names for the spouse and child in mini-tree at the top of that view.

Agree - double click or leftmost column click on the child should work the same - looks like a bug fix here at some point in time Daryl from Oz -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of John Okerson Sent: Sunday, 2 March 2014 11:27 AM To: [email protected] Subject: Re: [FTM-TECH] FTM 2014 after update to version 22.0.0.1260 > Yep the same thing is happening to my FTM2014 - very annoying But if you click in the leftmost column in the children's area, as I normally do, things work as they should. John Okerson Lakeland, TN ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

No notification Barry. I get the occasional notification but apparently you are not among the few who are granted this honour. For the last 2 days I've been chatting with a friend on the east coast through the email system and neither of us has received notifications. It seems we're on the s..t list also. Rosemary On Sun, Mar 2, 2014 at 9:20 AM, Barry S. Finkel <[email protected]> wrote: > On 3/1/2014 2:00 AM, Nivard Ovington wrote: > > Hi all > > > > Having had conflicting accounts that some have have received them and > > others haven't I phoned Ancestry today > > > > They say there is a known issue and the notifications to email should > > still occur > > > > They are looking into it > > > > Nivard Ovington in Cornwall (UK) > > I have run some tests. I sent ancestry mail, with a follow-up > e-mail (as I know each one's e-mail address) to two relatives > and one friend. None received ancestry notification. > > There are three persons who have said on > this list that they still receive notifications. I sent tests to > two (the third has not given me information on locating him/her on > ancestry). I sent no follow-up e-mail. One saw my mail on ancestry > and said that the e-mail notification had not yet arrived. I assume > that since this person has not written to me that a notification had > arrived, the notification has not (and will not) arrive. The other one > has not replied, I assume because there was no e-mail notification and > this ancestry user has not checked the inbox. > > There are three possibilities - > > 1) The notification mail is being sent but is queued somewhere within > ancestry. I doubt this, as the outbound mail queues would grow > large enough for a competent e-mail administrator would notice. > > 2) An intentional change was made to the ancestry code to disable > notifications, and the support personnel to whom Nivard and I > communicated are unaware of the change. > > 3) An unintentional change was made to the ancestry code, and no one > within ancestry noticed it. > > I spent many years as chief postmaster where I used to work, so I know > a lot about e-mail. I sent my first e-mail in 1974 before the Internet > mail standards; that was via FTP. My first real e-mail was in 1983. > > --Barry Finkel > Chicago > > --Barry Finkel > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

I am not observing this. I do each of the actions you describe. After double clicking on a child's name in the list of children, the person work area opens for the child AND the mini-nav pedigree chart at the top of the work area is changed to the child with his children on the left and his parents on the right. BJ On 3/1/2014 6:18 PM, Chris Bauman wrote: > Yes, the single click on that left column (left-pointing triangle) works fine, probably because it changes the focus in the tree above to that person. And if you single click on the child's name (next column to the right), the parent still shows above the child list, and is outlined in the tree, but the child's information (birth, death, & spouse information--or whatever else you set up for the right column) displays in the right column. That's fine, too. It's when you double left-click on the child's name (in the list) that a problem arises. The double-click moves you to the person view for that child, but with the wrong names for the spouse and child in mini-tree at the top of that view.

Yep the same thing is happening to my FTM2014 - very annoying Daryl from Oz -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Chris Bauman Sent: Sunday, 2 March 2014 8:02 AM To: [email protected] Subject: [FTM-TECH] FTM 2014 after update to version 22.0.0.1260 I'm running 2014 on a Dell laptop, 4GB memory, Windows 7 Home Premium, 64-bit. Some time in the last couple weeks I performed the update, but ran into a problem with the program not opening afterwards. I uninstalled it, reinstalled in from CD, and re-ran the update. That time it seemed to work without a problem. Today I started a new file for a cousin's line, entering everyone by hand. There are less than 20 individuals in this file. But while entering data, I noticed that the mini-tree at the top of the people, person view is completely screwed up--sometimes. I have Patrick selected, and his facts show up correctly at the bottom of the screen. However, he's unmarried, and a name (his own!) shows up in the spouse box in the mini-tree, with his brother's name in the child spot. If I click over to the tree view, he is selected correctly as a child in the child list in the family panel, with his father as the selected person in that view. I probably got over to the person view by double clicking Patrick in the child list. If I select Patrick up in the tree area in tree view, and then click over to the person view (or double click on him in the tree area), he has no spouse and no child--as it should be. Yes, I've compacted the file, and it doesn't change anything. And it behaves the same regardless of which child I choose, or who happens to be the parent selected. So it seems that double clicking on one of the children from the list takes you to the correct spot on the person tab, but the mini-tree doesn't get updated correctly. Their name seems to be inserted in the primary slot, but the spouse and child slots don't change. The parents do seem to update correctly. I have not checked it on any other file. Frankly, I can't tell you if this behavior existed before. Depending on what I'm doing, I move through my trees differently, so perhaps I've never hit this combination before. So if this issue came up earlier, and I just forgot that it's already been discussed, I apologize. It was just a little disturbing until I figured out what seems to cause it , so I can avoid the problem going forward. Christine ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

On 3/1/2014 2:00 AM, Nivard Ovington wrote: > Hi all > > Having had conflicting accounts that some have have received them and > others haven't I phoned Ancestry today > > They say there is a known issue and the notifications to email should > still occur > > They are looking into it > > Nivard Ovington in Cornwall (UK) I have run some tests. I sent ancestry mail, with a follow-up e-mail (as I know each one's e-mail address) to two relatives and one friend. None received ancestry notification. There are three persons who have said on this list that they still receive notifications. I sent tests to two (the third has not given me information on locating him/her on ancestry). I sent no follow-up e-mail. One saw my mail on ancestry and said that the e-mail notification had not yet arrived. I assume that since this person has not written to me that a notification had arrived, the notification has not (and will not) arrive. The other one has not replied, I assume because there was no e-mail notification and this ancestry user has not checked the inbox. There are three possibilities - 1) The notification mail is being sent but is queued somewhere within ancestry. I doubt this, as the outbound mail queues would grow large enough for a competent e-mail administrator would notice. 2) An intentional change was made to the ancestry code to disable notifications, and the support personnel to whom Nivard and I communicated are unaware of the change. 3) An unintentional change was made to the ancestry code, and no one within ancestry noticed it. I spent many years as chief postmaster where I used to work, so I know a lot about e-mail. I sent my first e-mail in 1974 before the Internet mail standards; that was via FTP. My first real e-mail was in 1983. --Barry Finkel Chicago --Barry Finkel

Ok, so it's not something new, just something that I'm noticing because I'm processing data differently. I'll report the error. Christine, IBSSG Life's short . . . do genealogy first! ----- Original Message ----- From: "Rosemary Jones" <[email protected]> To: [email protected] Sent: Saturday, March 1, 2014 4:43:13 PM Subject: Re: [FTM-TECH] FTM 2014 after update to version 22.0.0.1260 That's one of the more annoying idiosyncracies of FTM 2014. I reported it during beta but "it couldn't be reproduced". Report it again. Rosemary On Sat, Mar 1, 2014 at 3:02 PM, Chris Bauman <[email protected]>wrote: > I'm running 2014 on a Dell laptop, 4GB memory, Windows 7 Home Premium, > 64-bit. Some time in the last couple weeks I performed the update, but ran > into a problem with the program not opening afterwards. I uninstalled it, > reinstalled in from CD, and re-ran the update. That time it seemed to work > without a problem. > > Today I started a new file for a cousin's line, entering everyone by hand. > There are less than 20 individuals in this file. But while entering data, I > noticed that the mini-tree at the top of the people, person view is > completely screwed up--sometimes. I have Patrick selected, and his facts > show up correctly at the bottom of the screen. However, he's unmarried, and > a name (his own!) shows up in the spouse box in the mini-tree, with his > brother's name in the child spot. If I click over to the tree view, he is > selected correctly as a child in the child list in the family panel, with > his father as the selected person in that view. I probably got over to the > person view by double clicking Patrick in the child list. > > If I select Patrick up in the tree area in tree view, and then click over > to the person view (or double click on him in the tree area), he has no > spouse and no child--as it should be. > > Yes, I've compacted the file, and it doesn't change anything. And it > behaves the same regardless of which child I choose, or who happens to be > the parent selected. > > So it seems that double clicking on one of the children from the list > takes you to the correct spot on the person tab, but the mini-tree doesn't > get updated correctly. Their name seems to be inserted in the primary slot, > but the spouse and child slots don't change. The parents do seem to update > correctly. I have not checked it on any other file. > > Frankly, I can't tell you if this behavior existed before. Depending on > what I'm doing, I move through my trees differently, so perhaps I've never > hit this combination before. So if this issue came up earlier, and I just > forgot that it's already been discussed, I apologize. It was just a little > disturbing until I figured out what seems to cause it , so I can avoid the > problem going forward. > > Christine > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message > ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

John, Yes, the single click on that left column (left-pointing triangle) works fine, probably because it changes the focus in the tree above to that person. And if you single click on the child's name (next column to the right), the parent still shows above the child list, and is outlined in the tree, but the child's information (birth, death, & spouse information--or whatever else you set up for the right column) displays in the right column. That's fine, too. It's when you double left-click on the child's name (in the list) that a problem arises. The double-click moves you to the person view for that child, but with the wrong names for the spouse and child in mini-tree at the top of that view. Christine, IBSSG Life's short . . . do genealogy first! ----- Original Message ----- From: "John Okerson" <[email protected]> To: [email protected], "chris bauman" <[email protected]> Sent: Saturday, March 1, 2014 4:21:23 PM Subject: Re: [FTM-TECH] FTM 2014 after update to version 22.0.0.1260 I tried to follow your explanation of the "error" you see. I found that with a family in the center pane of People workspace, Tree view that single left clicking on a child in the bottom center pane would bring up that child's info in the rightmost column, but leave the parents unchanged in the upper center. Yes this is version 1260 here. John Okerson Lakeland, TN

I'm running 2014 on a Dell laptop, 4GB memory, Windows 7 Home Premium, 64-bit. Some time in the last couple weeks I performed the update, but ran into a problem with the program not opening afterwards. I uninstalled it, reinstalled in from CD, and re-ran the update. That time it seemed to work without a problem. Today I started a new file for a cousin's line, entering everyone by hand. There are less than 20 individuals in this file. But while entering data, I noticed that the mini-tree at the top of the people, person view is completely screwed up--sometimes. I have Patrick selected, and his facts show up correctly at the bottom of the screen. However, he's unmarried, and a name (his own!) shows up in the spouse box in the mini-tree, with his brother's name in the child spot. If I click over to the tree view, he is selected correctly as a child in the child list in the family panel, with his father as the selected person in that view. I probably got over to the person view by double clicking Patrick in the child list. If I select Patrick up in the tree area in tree view, and then click over to the person view (or double click on him in the tree area), he has no spouse and no child--as it should be. Yes, I've compacted the file, and it doesn't change anything. And it behaves the same regardless of which child I choose, or who happens to be the parent selected. So it seems that double clicking on one of the children from the list takes you to the correct spot on the person tab, but the mini-tree doesn't get updated correctly. Their name seems to be inserted in the primary slot, but the spouse and child slots don't change. The parents do seem to update correctly. I have not checked it on any other file. Frankly, I can't tell you if this behavior existed before. Depending on what I'm doing, I move through my trees differently, so perhaps I've never hit this combination before. So if this issue came up earlier, and I just forgot that it's already been discussed, I apologize. It was just a little disturbing until I figured out what seems to cause it , so I can avoid the problem going forward. Christine

> It's when you double left-click on the child's name (in the list) that a > problem arises. The double-click moves you to the person view for that > child, but with the wrong names for the spouse and child in mini-tree at > the top of that view. I tried your more detailed instructions - Thanks! BUT, I get the correct parents, spouse and child.

> Yep the same thing is happening to my FTM2014 - very annoying But if you click in the leftmost column in the children's area, as I normally do, things work as they should. John Okerson Lakeland, TN

John and Daryl, I have to disagree. I like the way it works. It makes it easy to check info on each of the parents children without having to click back to the parents each time.  For instance, if my Thompson relative had 8 daughters and one of them married a Kistler, it could take me up to 15 clicks to find the right one, if it worked the way you think it should. The way it works now, it takes no more than 8.   Jay Thompson just an old genealogy nut too tough to crack. ________________________________ From: Daryl Rickards <[email protected]> To: [email protected] Sent: Saturday, March 1, 2014 7:54 PM Subject: Re: [FTM-TECH] FTM 2014 after update to version 22.0.0.1260 Agree - double click or leftmost column click on the child should work the same - looks like a bug fix here at some point in time Daryl from Oz -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of John Okerson Sent: Sunday, 2 March 2014 11:27 AM To: [email protected] Subject: Re: [FTM-TECH] FTM 2014 after update to version 22.0.0.1260 > Yep the same thing is happening to my FTM2014 - very annoying But if you click in the leftmost column in the children's area, as I normally do, things work as they should. John Okerson Lakeland, TN ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

The same thing has been happening to me on FTM 2014.  I have contacted Ancestry.com twice regarding this problem.  Part of the difficulty is in just describing what's happening.  The program isn't following where you go.  The second session ended with Ancestry.com's supervisor insisting to her rep that my file was corrupted.  It is a very old file that I am bringing up to date and has all kinds of problems.  Plus Dell found a virus on the PC.  The virus is gone now, but I waited to see if the FTM 2012 would behave now.  It hasn't, but it isn't as bad - or maybe I have learned to compensate?? I am also running FTM 2014 on a Dell with 4 GB, Windows 7 Home Premium, 64-bit. Jeanne ________________________________ From: Daryl Rickards <[email protected]> To: [email protected] Sent: Saturday, March 1, 2014 4:38 PM Subject: Re: [FTM-TECH] FTM 2014 after update to version 22.0.0.1260 Yep the same thing is happening to my FTM2014 - very annoying Daryl from Oz -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Chris Bauman Sent: Sunday, 2 March 2014 8:02 AM To: [email protected] Subject: [FTM-TECH] FTM 2014 after update to version 22.0.0.1260 I'm running 2014 on a Dell laptop, 4GB memory, Windows 7 Home Premium, 64-bit. Some time in the last couple weeks I performed the update, but ran into a problem with the program not opening afterwards. I uninstalled it, reinstalled in from CD, and re-ran the update. That time it seemed to work without a problem. Today I started a new file for a cousin's line, entering everyone by hand. There are less than 20 individuals in this file. But while entering data, I noticed that the mini-tree at the top of the people, person view is completely screwed up--sometimes. I have Patrick selected, and his facts show up correctly at the bottom of the screen. However, he's unmarried, and a name (his own!) shows up in the spouse box in the mini-tree, with his brother's name in the child spot. If I click over to the tree view, he is selected correctly as a child in the child list in the family panel, with his father as the selected person in that view. I probably got over to the person view by double clicking Patrick in the child list. If I select Patrick up in the tree area in tree view, and then click over to the person view (or double click on him in the tree area), he has no spouse and no child--as it should be. Yes, I've compacted the file, and it doesn't change anything. And it behaves the same regardless of which child I choose, or who happens to be the parent selected. So it seems that double clicking on one of the children from the list takes you to the correct spot on the person tab, but the mini-tree doesn't get updated correctly. Their name seems to be inserted in the primary slot, but the spouse and child slots don't change. The parents do seem to update correctly. I have not checked it on any other file. Frankly, I can't tell you if this behavior existed before. Depending on what I'm doing, I move through my trees differently, so perhaps I've never hit this combination before. So if this issue came up earlier, and I just forgot that it's already been discussed, I apologize. It was just a little disturbing until I figured out what seems to cause it , so I can avoid the problem going forward. Christine ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

That's one of the more annoying idiosyncracies of FTM 2014. I reported it during beta but "it couldn't be reproduced". Report it again. Rosemary On Sat, Mar 1, 2014 at 3:02 PM, Chris Bauman <[email protected]>wrote: > I'm running 2014 on a Dell laptop, 4GB memory, Windows 7 Home Premium, > 64-bit. Some time in the last couple weeks I performed the update, but ran > into a problem with the program not opening afterwards. I uninstalled it, > reinstalled in from CD, and re-ran the update. That time it seemed to work > without a problem. > > Today I started a new file for a cousin's line, entering everyone by hand. > There are less than 20 individuals in this file. But while entering data, I > noticed that the mini-tree at the top of the people, person view is > completely screwed up--sometimes. I have Patrick selected, and his facts > show up correctly at the bottom of the screen. However, he's unmarried, and > a name (his own!) shows up in the spouse box in the mini-tree, with his > brother's name in the child spot. If I click over to the tree view, he is > selected correctly as a child in the child list in the family panel, with > his father as the selected person in that view. I probably got over to the > person view by double clicking Patrick in the child list. > > If I select Patrick up in the tree area in tree view, and then click over > to the person view (or double click on him in the tree area), he has no > spouse and no child--as it should be. > > Yes, I've compacted the file, and it doesn't change anything. And it > behaves the same regardless of which child I choose, or who happens to be > the parent selected. > > So it seems that double clicking on one of the children from the list > takes you to the correct spot on the person tab, but the mini-tree doesn't > get updated correctly. Their name seems to be inserted in the primary slot, > but the spouse and child slots don't change. The parents do seem to update > correctly. I have not checked it on any other file. > > Frankly, I can't tell you if this behavior existed before. Depending on > what I'm doing, I move through my trees differently, so perhaps I've never > hit this combination before. So if this issue came up earlier, and I just > forgot that it's already been discussed, I apologize. It was just a little > disturbing until I figured out what seems to cause it , so I can avoid the > problem going forward. > > Christine > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

I tried to follow your explanation of the "error" you see. I found that with a family in the center pane of People workspace, Tree view that single left clicking on a child in the bottom center pane would bring up that child's info in the rightmost column, but leave the parents unchanged in the upper center. Yes this is version 1260 here. John Okerson Lakeland, TN

Hi Barry I have received the internal test email to Ancestry, I will not reply to it via Ancestry in case that stops the email notification I have not as yet had an email notification but will keep my eyes open for one You probably saw that I phoned Ancestry and they say its a known problem and are working to resolve it So we will see Nivard Ovington in Cornwall (UK)

Hi all Having had conflicting accounts that some have have received them and others haven't I phoned Ancestry today They say there is a known issue and the notifications to email should still occur They are looking into it Nivard Ovington in Cornwall (UK) > > On 2/27/2014 2:45 PM, Nivard Ovington wrote: >> Hi Dennis >> >> This is very odd don't you think >> >> Ancestry say they have stopped the email service >> >> Quote "This feature replaced the email-based Ancestry.com Connection >> Service, which has been discontinued." >> >> So how come some are still getting them as emails yet others (most) are not? >> >> Nivard Ovington in Cornwall (UK)