This is a Message Board Post that is gatewayed to this mailing list. Author: ilkajb Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/113.7/mb.ashx Message Board Post: mmm.. where to start. I cheerfully ignored all the bad reviews I read prior to buying FTM which might have been a mistake. It all started when I could not unlock the program, and ancestry told me to call Nova who was closed at the time. Then I guess I read the instructions wrong (that would be my bad) and ended up with two trees on ancestry.com. Then when downloading my online tree into FTM I found out that all stories were lost. Stories are a big part of my tree so that means redoing them all. Then when syncing back up to my online tree about 20% of the photos did not (and will not) sync. Guess I have to fix that by hand. Additionally the photos, documents and headstones that were downloaded into FTM are now labeled personal photo and all transcripts are gone. I cannot change the photos from personal to anything else either. So for anyone who is happy with ancestry.com and thinks it would make life easier by getting FTM, I would say don't do it. It will take way too much t! ime to fix everything. It is certainly not a well integrated program. You will be spending time fixing bugs that could be spend researching your family tree. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.