This is a Message Board Post that is gatewayed to this mailing list. Author: Kitty3245 Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/125.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.2.1.2.1/mb.ashx Message Board Post: DKLART Ancestry.com is the only program I have worked with, since early Summer, 2011. I did not sign up with Ancestry.com before then. I was not interested until finding some family materials this past Summer, so the Ancestry.com date is incorrect. I started out entering data almost exclusively with the iPad app.; some on Ancestry.com. All was fine until major issues on IPAD with the update to IOS5, duplicate people, missing people...for several months. There are still issues with that, and I get no response from Ancestry.com to emails on that or my current issues with FTMM. Since I installed the desk-top application FTMM, I have not added a lot of data, but I have added from the iPad, Ancestry.com, and most recently, FTMM. They are all supposed to sync. FTMM worked ok until I updated some of the Place Names; I suspect a bug in that area. In hindsight, I agree I should have started with a small test file. Also in hindsight, learning from the problems with the IOS5 update, I should have learned to wait it out and check to see how it works for others. I worked in an administrative capacity for 30 years with computers, software installation, trouble-shooting, and more. Not that classes wouldn't help, but I am not new to computers by any means, and this software is not user-friendly by any means. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.