This is a Message Board Post that is gatewayed to this mailing list. Author: Kitty3245 Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/125.1.1.1.1/mb.ashx Message Board Post: Russ, I opened FTM and it offered an update to version 2 21.2.1.379.2, I updated, went to total sync, it closed unexpectedly, said it would send report, I reopened, said it was not closed properly, need to compact, I was ready to do so but it went to start to sync which I cancelled, went to Tools, compact (media 2461) noted "successful, reduced by 0.00%". Selected sync now, 104 conflicts, I went through these and there were no conflicts but a couple of minor ones, went to sync, quit unexpectedly, reopened, instead of manually going through supposed conflicts I selected to have Ancestry.com overwrite conflicts rather than manual or FTM, .... updating (total sync progress), "uploading changes from FTM to Ancestry", "successful", 2 blue media indicators showing media sync, when those stopped it showed "on line access in-sync" "On line & local trees are in sync", green checkmark top right hand column. However it only retrieved ten or so media items to FTM and I spot checked a! nd this time AMT tree shows blue question marks on some photos etc. I have spent 24/7 the past 8 months working on this and I am NOT a happy camper. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.