This is a Message Board Post that is gatewayed to this mailing list. Author: dklart Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/125.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.2.1.2/mb.ashx Message Board Post: Kitty, Simple question: Is your ACOM on-line member tree program the sole program you've been working on? I see you signed up for Ancestry in 2010, is that how long you've been working on your tree and only on the on-line program? Can you evaluate how experienced you are with the on-line tree program? Since you installed the desk-top application FTM Mac2, have you been adding data to the FTM Mac2 copy of your tree to that file? Or are you just working on the on-line tree program and "syncing" to the desk-top, or are you going in both directions? Something sounds corrupted, walking you though the Mac OS system to mine for it might be problematic, since you're not familiar with the OS. As long as your data in the ACOM on-line tree program is as you want it, then I would trash the entire FTM Mac2 program and all associated files, a "de-install". Then reinstall and start fresh, copying the tree over from the ACOM on-line tree program to FTM Mac2, be sure and install the FTM Mac 2 update before copying your tree over to the desk-top. The best way to get used to all new tech and applications/programs is to have a small test file ( in this case a test tree) and tinker around. When you've learned enough, then you're ready for the real thing. Mac is user friendly, but not a magic machine. There is a learning curve, there's plenty on-line to practice or if there's an Apple Store near you, free classes to introduce you to Mac. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.