This is a Message Board Post that is gatewayed to this mailing list. Author: dietmar_morley Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/113.4/mb.ashx Message Board Post: Hi, I'm new to the whole family tree thing and when I started about 2 months ago I got on to Ancestry and was amazed at how wonderful the tree builder was. In a very short time I had what I considered was quite a large tree so I thought if the site is this good the associated FTM software must be great too. This is when my naivety and lack of experience kicked in. My first mistake was to buy the software from the Ancestry shop. Then I bought some magazines and found how much cheaper I could get it from other sources! When I loaded the software I was amazed at how awful it is after my experiences on the main site. I had read a couple of reviews, but these must have been written by the same people that wrote the software! The programme constantly crashes, there is no sync feature (which confuses me as some of the replies to this thread say that the sync feature works!) when I try and merge my tree from the Ancestry site, it works OK, but I get duplicate media attachments, I can't seem to view the media as easily as on the main site, during the merge census data doesn't compare properly as the dates don't seem to match..... It is frankly awful and a terrible waste of money. Is someone suing Ancestry in a class action suit for providing a different product to that which has been advertised? Can you actually get your money back on this rubbish? I will try Reunion as I bought this first, but I thought I'd buy FTM as well because I was using Ancestry as my tree builder and it was supposed to be easy to merge data between the two. Rubbish, Rubbish, Rubbish! Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.