This is a Message Board Post that is gatewayed to this mailing list. Author: robsnorth Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/170.1.1.1.1.1.1/mb.ashx Message Board Post: Those were the observations I made. It took some time to work what seems to be happening, but it appears to happen every time I try it on purpose. I delete and reload Ancestry Mobile when it refuses to "talk" to Ancestry.co.uk and then all is fine as long as I only use it to look at my tree. None of the ancestry "sync problem" article works when Mobile is involved, but if FTM fails to sync then their process of unlinking the on-line tree and downloading to FTM again with a new link is fine. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.