This is a Message Board Post that is gatewayed to this mailing list. Author: Vyln1 Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/113.1.2/mb.ashx Message Board Post: I have had similar problems. I have never had a Mac program with so many issues. Tech support has offered many solutions, none of which have worked. I have downloaded my ancestry.com tree so many times, I have lost count. The sync feature, when it works is great but before you know it, FTM will tell me my tree is not uploaded or linked and I have to start all over again. As I was downloading my most recent tree, it sucked up a huge portion of my hard disk space but eventually it must have cleared the cache and I got most of the space back. I also have issues with the fan running to the extreme. I have uninstalled and reinstalled twice with no luck. This program has crashed more than any program I have ever had since I moved to OS X years ago. What is more frustrating is that I was a beta tester for the new version and had many of the same issues. I was completely shocked when the program hit the market. It clearly wasn't ready to go. I really don't want to become an expert a! t troubleshooting especially since I am not getting paid to do it. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.