This is a Message Board Post that is gatewayed to this mailing list. Author: BobHewitt44 Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/148.1.2.1.1.1.2.1.1.1.3.1/mb.ashx Message Board Post: Yes, I was pushing my luck! I get the dreaded sync error message again telling to try again later or contact support. I rang a lady in South Carolina and we went through the set procedure for creating a new FTM file from the online tree. This worked and when I tried a quick edit in FTM it failed to sync again. The lady didn't offer any further help and told me to submit an error report. It's so frustrating and feel I have been ripped off as the sync feature was the main reason for the purchase. Does anybody else get these issues? Is there a patch for this? My current version is 2.21.2.2 Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.