This is a Message Board Post that is gatewayed to this mailing list. Author: LGlasby Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/135.1/mb.ashx Message Board Post: I also have this problem with FTM2. I have emailed Tech Support. Waiting for a reply. My more immediate problem at the moment though, is the one about losing the link with my online tree. Hopefully they will get these problems sorted soon, because I am a new user to FTM and it was the tree sync that sold it for me. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.