This is a Message Board Post that is gatewayed to this mailing list. Author: colleenkennedy Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/132.2.1.1/mb.ashx Message Board Post: Thank you Russ and HJC3HJC3, Yes, while on a call with Ancestry.com Tech Support I happened upon the same discovery, i.e., if one switches out of the Fact Note and tabs to "Family" the information in the Fact note is saved. Tech Support was very helpful and actually gave me the number of additional tech support assistance for my issue. I just haven't had time to follow up with them yet, but I plan to do so. When I do, I will post the outcome here. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.