This is a Message Board Post that is gatewayed to this mailing list. Author: dklart Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/135.1.1.1.1.1.2.1.1/mb.ashx Message Board Post: Russ, I'm not having sync issues. User created custom facts and custom citations may not sync. I've been attempting to make the point to less-skilled users with ACOM on-line Member tree program and the desk-top application FTM for Mac, they ARE NOT THE SAME program/application. Treesync (tm) has not made the program/application the same. ============================================ Roger Neilson, I looked at your tree data on Ancestry.com. See the attachment of what appears to be the problem. Multiple trees with the same data, same name = system and user confusion. I see the one tree that is treesync (tm) linked, is the last with the "S" at end. Without a clear articulation of what actions you're performing in sequence, your issue is as much a mystery to me as it is to you. Please explain what the purpose is of having multiple same on-line Member Trees. My guess is you're looking at the wrong tree on Ancestry.com to see the changes. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.