This is a Message Board Post that is gatewayed to this mailing list. Author: roger_neilson Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/135.1.1.1.1.1.1/mb.ashx Message Board Post: 1. I do not recall the advertising saying only some data will sync. 2. It syncs from the web to the software ok - this might make sense from what you are saying but I would expect any tech support to say that within a few minutes, not spend two hours on the issue then say they don't know what is wrong. 3. The data that did not sync was a child added did not sync, and a religion change did not sync, pretty basic stuff really Roger Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.