This is a Message Board Post that is gatewayed to this mailing list. Author: jackieschmidt1 Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/134.1.1.1.1.1.1.1/mb.ashx Message Board Post: Update: I received reply on 2/10/12 stating they were able to verify problem and asked me to try several options. (Answer Title: Repairing a damaged Family Tree Maker 2010 for Mac file. Answer Link: http://ancestry.custhelp.com/cgi-bin/ancestry.cfg/php/enduser/std_adp.php?p_faqid=1370 Keep in mind that while these instructions are for use in the original Family Tree Maker for Mac, the instructions apply to Family Tree Maker for Mac 2 as well.) I ran the repair and noted the differences between the two files. It didn't fix the problem, though. I sent response yesterday with screenshots. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.