This is a Message Board Post that is gatewayed to this mailing list. Author: rworthington Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/113.4.1.1.1/mb.ashx Message Board Post: dieemar, Please provide more details on the Census Date issue ipl eco multiple copies of Media files. Russ Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: dietmar_morley Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/113.4.1.1/mb.ashx Message Board Post: Thanks Russ, All software is up to date, but I will try the other items listed. This may solve the crashing issues, but it won't help incorrectly reading Census dates when merging from the website or multiple copies of media or having to redo 90% of the search work already done online or the other items that make this software rubbish in comparison with what you can do on the website. I am still thoroughly disappointed. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: robertastagge Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/94.2.1.1.1.1/mb.ashx Message Board Post: Thanks...doing that as we speak! Roberta :) Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: rworthington Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/94.2.1.1.1/mb.ashx Message Board Post: Roberta, You might check to see if they have a Refund Policy since there IS a Newer Version out, FTMM-2. Russ Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: tony_knight Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/113.2.1.1.1.1.3.2/mb.ashx Message Board Post: rsfred I would suggest as well that you also run Activity Monitor as you run FTMM and see what demands are being put on memory and processor. Do you you perhaps also only have 2GB of memory? Tony Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: rworthington Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/113.2.1.1.1.1.3.1/mb.ashx Message Board Post: rsfred, Please go to the Knowledge Base website: http://ancestry.custhelp.com/ and enter 5322 in the Search Support field and click on the Search Button. That will take you to an article that should help you with this. Russ Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: rsfred711 Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/113.2.1.1.1.1.3/mb.ashx Message Board Post: I have been watching these posts to determine if I should upgrade yet. I have only been using FTM for 3 months on 4 trees ranging in size from 150-720 people. Regardless of size of my data base, the program will suddenly close. this occurs frequently. It is most frustrating when I am just completing a census merge, as I lose all the work. I have not spoken to Ancestry about this yet but plan to and had hoped the upgrade might fix it. I'll hope to hear more from you as you experiment. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: tony_knight Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/18.5.2/mb.ashx Message Board Post: Sue I can't remember an instance of noticeable damage to data when FTM (Windows 2008 onwards or Mac 1) has crashed and I have had an awful lot of them. As far as compacting is concerned, I couldn't under Mac 1 and needed to convert my file to Windows and do it there and then convert it back. Tony Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: rworthington Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/113.4.1/mb.ashx Message Board Post: dietmar, Please go to the Knowledge Base website: http://ancestry.custhelp.com/ and enter 5322 in the Search Support field and click on the Search Button. That will take you to an article that should help you with this. Russ Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: rworthington Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/18.5.1/mb.ashx Message Board Post: Sue, Have you compacted your file? Russ Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: rworthington Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/119.1.1.2/mb.ashx Message Board Post: Nery, Little confusion here. The subject line is for FTM2012, but you are posting on the Mac version of Family Tree Maker which would be FTMM-1 or FTMM-2. Which do you have, because there may be a different Solution for the problem. Russ Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: robertastagge Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/94.2/mb.ashx Message Board Post: I just discovered this disappointing fact...my husband purchased the half-year of ancestry and FTM software for me for Christmas...I now see that FTM Mac 2 upgrade is the only one that has TreeSync...that wasn't made clear at the time he purchased this software. I think it appears to be a massive dump of outdated software...what a shame because I got really excited when I could sync new data from my phone and my iPad, but not from my computer...UGH! Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: dietmar_morley Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/113.4/mb.ashx Message Board Post: Hi, I'm new to the whole family tree thing and when I started about 2 months ago I got on to Ancestry and was amazed at how wonderful the tree builder was. In a very short time I had what I considered was quite a large tree so I thought if the site is this good the associated FTM software must be great too. This is when my naivety and lack of experience kicked in. My first mistake was to buy the software from the Ancestry shop. Then I bought some magazines and found how much cheaper I could get it from other sources! When I loaded the software I was amazed at how awful it is after my experiences on the main site. I had read a couple of reviews, but these must have been written by the same people that wrote the software! The programme constantly crashes, there is no sync feature (which confuses me as some of the replies to this thread say that the sync feature works!) when I try and merge my tree from the Ancestry site, it works OK, but I get duplicate media attachments, I can't seem to view the media as easily as on the main site, during the merge census data doesn't compare properly as the dates don't seem to match..... It is frankly awful and a terrible waste of money. Is someone suing Ancestry in a class action suit for providing a different product to that which has been advertised? Can you actually get your money back on this rubbish? I will try Reunion as I bought this first, but I thought I'd buy FTM as well because I was using Ancestry as my tree builder and it was supposed to be easy to merge data between the two. Rubbish, Rubbish, Rubbish! Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: suelopes Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/120.1.1.1.1.1.1.1/mb.ashx Message Board Post: I have always used a hash to indicate an abbreviation for a source in the Place field without a problem (as it is not used as a marker in a gedcom) It was the "help" I got when I uploaded my gedcom to the FTM mob for assessment. Rather than addressing the problem of the slash they focussed on the hash. As I said, at that point I gave up with the help line. I changed my slashes to underscore and things have recorded fine. My family tree sits on roots web at http://wc.rootsweb.ancestry.com/cgi-bin/igm.cgi?db=sues_rels You can see how I use hash and underscore Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: rworthington Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/120.1.1.1.1.1.1/mb.ashx Message Board Post: Sue, In what context would you use a # sign in a GEDCOM file? I thought the issue was the Slash but is it also the # sign? If so, what was that all about? Just trying to understand what's going on. Thank you, Russ Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: rworthington Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/120.1.1.1.1.2/mb.ashx Message Board Post: Sue, Did you open that GEDCOM file, directly into FTMM ? I didn't see any issues with any file, on import, into FTMM-1. When you opened that GEDCOM file, were there any Error Messages on import? Was there a .LOG file on import? Russ Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: suelopes Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/120.1.1.1.1.1/mb.ashx Message Board Post: Just looked up a message I got last Februrary "We apologize about any problems you have experienced when you have added a # sign in the locations box in Family Tree Maker MAC software. We do NOT recommend that you add a # sign in the locations fields or any of the fields. The location field is connected to the Maps feature and the # sign will interfere with Family Tree Maker MAC working properly. " I have been using a # sign without any drama I think when I got this response I gave up as I wasn't getting any sensible answers Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: suelopes Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/120.1.1.1.1/mb.ashx Message Board Post: I have only ever had one version for my MAC as it was bought about 12 months ago, soon after I bought my MAC. Prior to that I was using a PC. When I tried to use the GEDCOM file generated by the PC in the MAC, I discovered that every other software program (including online ones Ancestry.com, rootsweb, my heritage and tribal pages) could cope with a slash in the place field...but not the MAC version of Family Tree Maker. I reported this 12 months ago and the response was remove the slashes from "Member Solutions" Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: rworthington Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/120.1.1.1/mb.ashx Message Board Post: Sue, Your earlier version was Version 16 or earlier. FTMM-1, has always had 2 field. Place and Description. Version 16 had Location / Description (one field) Russ Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: suelopes Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/18.5/mb.ashx Message Board Post: I have had crashes upon opening, using the program for an hour or so and on closing. Is it worthwhile reporting this after reading the thread, there does not seem to be a fix and as I have 26000 names, I wonder how much is being corrupted Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.