This is a Message Board Post that is gatewayed to this mailing list. Author: Kitty3245 Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/125.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.2.1.2.1/mb.ashx Message Board Post: DKLART Ancestry.com is the only program I have worked with, since early Summer, 2011. I did not sign up with Ancestry.com before then. I was not interested until finding some family materials this past Summer, so the Ancestry.com date is incorrect. I started out entering data almost exclusively with the iPad app.; some on Ancestry.com. All was fine until major issues on IPAD with the update to IOS5, duplicate people, missing people...for several months. There are still issues with that, and I get no response from Ancestry.com to emails on that or my current issues with FTMM. Since I installed the desk-top application FTMM, I have not added a lot of data, but I have added from the iPad, Ancestry.com, and most recently, FTMM. They are all supposed to sync. FTMM worked ok until I updated some of the Place Names; I suspect a bug in that area. In hindsight, I agree I should have started with a small test file. Also in hindsight, learning from the problems with the IOS5 update, I should have learned to wait it out and check to see how it works for others. I worked in an administrative capacity for 30 years with computers, software installation, trouble-shooting, and more. Not that classes wouldn't help, but I am not new to computers by any means, and this software is not user-friendly by any means. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: daviddth Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/127/mb.ashx Message Board Post: Being a FTM 2012 user on my PC, can I buy the upgrade for the FTM2 for Mac or do I need to get the full version? Just trying to save a few bucks lol Also when is a downloadable version to be released outside the USA, as a CD/DVD is rather useless for most of us MacBook air users. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: dklart Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/125.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.2.1.2/mb.ashx Message Board Post: Kitty, Simple question: Is your ACOM on-line member tree program the sole program you've been working on? I see you signed up for Ancestry in 2010, is that how long you've been working on your tree and only on the on-line program? Can you evaluate how experienced you are with the on-line tree program? Since you installed the desk-top application FTM Mac2, have you been adding data to the FTM Mac2 copy of your tree to that file? Or are you just working on the on-line tree program and "syncing" to the desk-top, or are you going in both directions? Something sounds corrupted, walking you though the Mac OS system to mine for it might be problematic, since you're not familiar with the OS. As long as your data in the ACOM on-line tree program is as you want it, then I would trash the entire FTM Mac2 program and all associated files, a "de-install". Then reinstall and start fresh, copying the tree over from the ACOM on-line tree program to FTM Mac2, be sure and install the FTM Mac 2 update before copying your tree over to the desk-top. The best way to get used to all new tech and applications/programs is to have a small test file ( in this case a test tree) and tinker around. When you've learned enough, then you're ready for the real thing. Mac is user friendly, but not a magic machine. There is a learning curve, there's plenty on-line to practice or if there's an Apple Store near you, free classes to introduce you to Mac. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: Kitty3245 Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/125.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.2.1.1.1/mb.ashx Message Board Post: Recount more like 64 or so Icons. Don't know if that changed from earlier or it's more brain cells lost. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: Kitty3245 Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/125.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.2.1.1/mb.ashx Message Board Post: Russ, AMT new tree Photos 268 Some are icons, maybe 26 or so Private Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: rworthington Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/125.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.2.1/mb.ashx Message Board Post: Kitty, What is the Image Count in your AMT? Are ALL of them just ICONs? Are Some ICONS? Is your Tree Private or Public? Russ Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: Kitty3245 Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/125.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1/mb.ashx Message Board Post: Also right click and reload didn't help. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: Kitty3245 Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/125.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.2/mb.ashx Message Board Post: Russ, I emptied the cache while on the new AMT, I am new to Mac, I had heard the command to reload was command and shift and R, I tried that, is there something else? Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: Kitty3245 Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/125.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1/mb.ashx Message Board Post: Russ, I emptied the cache while on the new AMT, I am new to Mac, I had heard the command to reload was command and shift and R, I tried that, is there something else? Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: rworthington Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/125.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1/mb.ashx Message Board Post: Kitty, Did you try re-freshing your Browser on the new AMT? Russ Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: Kitty3245 Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/125.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1/mb.ashx Message Board Post: Russ, Yes I checked after upload finished. Some were photos from other member trees, at least one is my scan of a newspaper article, it looks random. if they were/are ok on the original AMT and ok on FTMM-2 (they are), they should have synced. As far as getting to AMT, I requested the upload within FTMM. It went on its own to AMT and uploaded within AMT. I waited and eventually it said upload was complete, then said if I wanted to sync to go to FTMM to sync, went there, synced from there, waited over an hour for the blue line to complete and indication of complete sync before going to AMT, which shows not all media synched properly. This is crazy. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: rworthington Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/125.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1/mb.ashx Message Board Post: Kitty, Did you check them AFTER the Upload finished? Are all of the Media wiles JPG files and can you see them in FTMM-2? Just checking to make sure. How did you get to that AMT? Did you get there from the Plan Workspace? Russ Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: Kitty3245 Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/125.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1/mb.ashx Message Board Post: Russ, It finally finished. Big sigh. I sure wish I could give you a good report as you have spent a lot of time on this but unfortunately, many of my pictures on AMT are now a standard Ancestry.com picture, it is grayish with an L in a circle in the center and a slanted picture of people and ships on the top left and bottom right hand corners, with handwriting in the background. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: rworthington Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/125.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1/mb.ashx Message Board Post: Kitty, It may take a while for the Media files to upload. Russ Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: Kitty3245 Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/125.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1/mb.ashx Message Board Post: Russ, Heavens no!! It seems to be stuck processing media; it has been about halfway through the blue bar on FTMM for quite some time. It started syncing shortly after your last message. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: rworthington Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/125.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1/mb.ashx Message Board Post: Kitty, That is what I am suggesting BUT do NOT Delete the old one until you know the new one is OK. Russ Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: Kitty3245 Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/125.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1/mb.ashx Message Board Post: Sorry if I appear dense, Russ, but I should upload as a new tree, then delete the old one? Sounds like a good plan if so. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: rworthington Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/125.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1.1.1.1/mb.ashx Message Board Post: Kitty, Understood. You can always Delete it. But, how will you use the TreeSync feature if you don't? Russ Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: Kitty3245 Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/125.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1.1.1/mb.ashx Message Board Post: Russ, It appears the only choice is to upload the file if I want to sync, and would then add a new tree to Ancestry.com, which I would like to avoid. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: rworthington Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/125.1.1.1.1.1.1.1.1.1.1.2.1.1.1.1.1.1.1.1.1.1.1.1.1/mb.ashx Message Board Post: Kitoy, Sorry, You SHOULD use the Sync feature. Don't know where the "not" came from. Russ Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.