Hello everyone Have you noticed fewer emails in your InBox over the last few days? You may have been the victim of your ISP's block of RootsWeb mail, as I have been. Word is that all is well now. To catch up on what you may have missed, visit the list's archives. You may have bounced off very busy lists. Go to Password Central (http://passwordcentral.rootsweb.ancestry.com/) and complete the form to receive an email with the names of the lists to which you are subscribed. If you are a My Account user, you can sign in and see the lists to which you are subscribed there. You'll need to resubscribe to any lists missing from the email (or My Account). If you've sent messages to any list administrators over the last few days, the messages may not have been received so you should consider resending your message. Kind regards, Lynne

This is a Message Board Post that is gatewayed to this mailing list. Author: gmcglamery Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/131.1.1/mb.ashx Message Board Post: Indeed, it worked today. I didn't sync the citation media, but the tree data came through just fine. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: HJC3HJC3 Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/131.1/mb.ashx Message Board Post: While I wont disagree with your advice, I will say that it sounds like Ancestry may have been hacked or at a minimum is struggling today with the servers to support synching. Maybe try again later or tomorrow to see if things clear up. Do stay away from the Place Authority as it certainly has the potential to corrupt your data in a HUGE way. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: gmcglamery Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/131/mb.ashx Message Board Post: I just received my copy of FTTM2, installed it, updated it, and am trying to get it to sync with my Ancestry.com tree. After three attempts, both with and without media syncing, nothing happens. The progress bar jumps to the D in Downloading (about 25 % of the way) and then stops. A small 303 kB file is sitting on my hard drive and the online tree is locked when I try to access it. Each time, I throw out the old tree on my hard drive and cancel the sync online. The Web Dashboard shows that I am indeed logged in. Otherwise ... nada, nichts, nothing. I don't lack for horsepower. I'm running a Mac Pro with a 2.8 GHz quad-core chip and 7 Gb of memory under OS X 10.6. The internet connection is Comcast cable. Any ideas on what might be going wrong? By the way, I have the Ancestry app on my iPhone 4S, and it synced instantly and beautifully. As others have said, this is a poor attempt at commercial software. My recommendation to potential buyers at this time is DON'T BUY, DON'T BUY. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: raspain Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/126.2.1.1.1.2.1.1.1.2.1/mb.ashx Message Board Post: Thanks everyone for all the information. For me, I generally use PC for anything other than Mac, and I have used both. I like Mac the best. I ended up purchasing and downloading MacFamily Tree for $27. I liked how this program has 12 years behind it and actually designed/written for Mac operating systems. I then uploaded my trees from Ancestry to my computer via GEDCOM (sorry if this is incorrect terminology) and then created new trees on my Mac from the GEDCOM files. I have had absolutely no crashes and everything seems to have copied over beautifully, except for the photos I put on Ancestry. MacFamily Tree takes some getting used to, just because I was so used to navigating Ancestry, but I have it open along with Ancestry to update anything/everything. Thank you again, Annie Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: Huskergma Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/113.6.1/mb.ashx Message Board Post: My FTM Mac 2 version was unlinked again this morning 1/23/2012- still not able to link back to ancestry.com site. Don't know what is going on now with the syncing issues! So my program is dead in the water again! Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: LGranat Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/113.6/mb.ashx Message Board Post: The update they sent seems to have stabilized the program so it isn't crashing every few minutes, BUT the Places problem has still not been resolved and it is a MESS. Too many problems there to even try to explain. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: dklart Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/87.2.1/mb.ashx Message Board Post: There is a solution on your Mac, I posted it above. Go to the Apple Icon, upper left of your screen and click it and then click System Preferences. In System Preferences find and select *Universal Access* (this is in the SYSTEM category) and click open. Turn ZOOM on and you should be good to go. Use the key commands (option and command together, and - or ) to zoom the screen in and out. This is something you can use TODAY. It's not a "fix" it's a work-around for the fields in the program that are enabled with custom font. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: nicejuice Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/87.2/mb.ashx Message Board Post: I agree that this is totally unacceptable to not be able to increase the font size. I am used to going to Ancestry.com and easily increasing my font size with command . As I get older and more tired at the end of the day, the computer is hard to read. And if the font size is miniscule, then forget it. If anyone has a fix for this problem then please post it here Thanks Kathy Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: HJC3HJC3 Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/130.1.1.1.1.1.1/mb.ashx Message Board Post: Yes I believe I did. I wanted to also let you know because this one is almost funny. I have existing burial notes for a person and if I click on the line for that fact to male the notes active, and then click on another fact, the fact number increments by one. It now show 6 burial notes for this individual when I think it is only possible to have one. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: rworthington Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/130.1.1.1.1.1/mb.ashx Message Board Post: Howard, Thanks for the update. I hope that you have reported these issues, in detail. Thank you, Russ Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: HJC3HJC3 Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/130.1.1.1.1/mb.ashx Message Board Post: Russ, Yes I have other facts that show a 1. I even have burial facts that show a one. These are facts that were ported over from FTM 2012 to the Mac 2 version originally. I have reported earlier that these counts do not work properly. If for instance I unlink a sex fact from a citation, then return to the PERSON tab the numbers for media are not reduced as would be expected. Howard Howard Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: rworthington Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/130.1.1.1/mb.ashx Message Board Post: Howard, I just ran a couple of quick tests with different Facts and the Fact Notes are not saved when I left the Notes field. I have reported this. I looked at the Reports and find that the Notes Report, from FTM2012 is not there either. I think I knew that, but the Fact NOTES should be there. Please look at a couple of Person list of Facts. Do you see a number, other than 0 in the 3rd column of numbers. Thank you, Russ Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: HJC3HJC3 Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/130.1.1/mb.ashx Message Board Post: Russ, Yes it is the burial fact notes. Not sure what you mean by "How do you leave the Fact Notes?" Do you mean leave the field? I click on anything outside of the field. And yes, those are the only notes I am "loosing". Facts that were there already remain there. Other fact notes do not exhibit the same behavior. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: rworthington Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/130.1/mb.ashx Message Board Post: Howard, Is that the Burial FACT notes? How do you leave the Fact Notes? Is that the only Fact Notes that you are loosing the notes you just entered? Russ Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: HJC3HJC3 Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/130/mb.ashx Message Board Post: Any information I type into burial notes is cleared when I leave the field. Anyone else having this problem? Howard Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: rworthington Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/126.2.1.1.1.1/mb.ashx Message Board Post: dklart, I do the same with my Mac and FTMM-2 Russ Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: dklart Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/126.2.1.1.1/mb.ashx Message Board Post: Russ, >>I like to do my work on my PC.<< >>FTM2012 will do what you want.<< This is the Mac board. Mac users work on a Mac, not PC. FTM2012 is the latest version PC software, FTM Mac2 is the latest version Mac software. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: dklart Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/126.1.1.1.1/mb.ashx Message Board Post: Many don't understand when you "save" a record from an Ancestry db (such as a census) to a profile in your tree, you're saving the link to the Ancestry.com record transcription, not the actual image of the document. When you ceased to subscribe to the Ancestry databases, those links go dead, the citation is still in your tree, but clicking on it will take you to the *subscribe now* page. If you re-subscribe, those links become active again. It should be noted, Ancestry doesn't guarantee all databases are for eternity. You should always download the images of the documents you want to your desk-top. Ancestry also doesn't guarantee is will maintain the on-line member program. Long time users of the site have seen programs abandoned, this is one of the best reasons to keep your data in a desk-top application. I've written a blow by blow of what works and doesn't when you ceased to be a paying subscriber on another board, I'll try and find it and post the link to it. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: rworthington Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/129.1/mb.ashx Message Board Post: Anthony, Why not contact Ancestry.co.uk and ask them. These message boards are Users helping, or trying to help, other users. Russ Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.