This is a Message Board Post that is gatewayed to this mailing list. Author: dklart Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/138.1/mb.ashx Message Board Post: Is the application installed on both machines? Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: dklart Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/139.1/mb.ashx Message Board Post: Which country and year census? Not all census are coded the same, and there's a reason. Within the census itself, there is no evident relationship to the head of household. This stands for US Census 1870 and prior, Canadian 1881 and prior. I'm not versed in the UK, but maybe someone else can post those. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: colleenkennedy Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/139/mb.ashx Message Board Post: Hello, I upgraded to version 21.21.379 from the previous version of FTMM-2. When trying to merge census data for a family I was presented with only the head of the family and two children. None of the other children, nor the wife were presented as options to add to the merge, nor were other relatives living with the head of the family. In the past all individuals merge presented all individuals in the household and then asked if I wanted to merge them. Is this a bug? Is anyone else having this problem? Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: deniselevenick Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/138/mb.ashx Message Board Post: I have been unable to find information about how to set up my db file so that I can use FTM on both my Mac computers. I want to be able to access the file via Dropbox (as I can with my Reunion file) or ? Is this part of the FTM sync feature? Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: jackieschmidt1 Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/134.1.1.1.1.1.1/mb.ashx Message Board Post: I reported the Media Count issue yesterday via email and received a request for screenshots documenting the problem. I sent those in last night. When I did the screenshots the media count for the example jumped by 3 for the first time. I had previously only had it move 1. I'm with you, I have a bad feeling about this. I'll post update when I hear back from customer support. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: gathompson56 Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/137/mb.ashx Message Board Post: I would prefer to stay with Mac software but since I run parallels as well I have the ability to run Windows software. So what features are missing in the Mac version compared to the Windows version? Or what works in the Windows version and not Mac? Smart stories is one feature that I know of in the Windows version and not in Mac. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: roger_neilson Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/135.1.1.1.1.1.1.1.1.1.1/mb.ashx Message Board Post: I wonder if its something in the latest patch? Roger Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: tanithpickett Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/135.1.1.1.1.1.1.1.1.1/mb.ashx Message Board Post: Yes, mine is basic things too. Changing dates, adding new individuals in etc. I know it can work, because I had no problems (well apart from quite a few software crashes) with it for the first two days, and the same information did sync both ways. It's a new problem and one which I can't seem to resolve. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: colleenkennedy Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/132.2.1.2/mb.ashx Message Board Post: Hello again, I called Tech Support. They had me perform an uninstall and then I reinstalled the program and now the Fact notes function works. The link they gave me containing directions to follow for the uninstall was: http://ancestry.custhelp.com/cgibin/ancestry.cfg/php/enduser/sab_answer.php?p_faqid=5300&p_sid=**YwlhQk Then, the fact function worked just as Russ described it in his message. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: roger_neilson Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/135.1.1.1.1.1.1.1.1/mb.ashx Message Board Post: Yes web to TTMM2 orks fin, its the other way it just doesn't go. The conclusion I was given was it was something to do with my computer....... Strange it didn't work on my other two either, or on yours....... Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: LGlasby Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/135.1.1.1.1.1.1.1/mb.ashx Message Board Post: Mine was pretty basic too. I tried changing a birth date from just the year to the full date and also tried adding a person. For a test tried both changes the other way (enter data online then sync to get the data on the FTMM2 tree) and that worked fine Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: roger_neilson Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/135.1.1.1.1.1.1/mb.ashx Message Board Post: 1. I do not recall the advertising saying only some data will sync. 2. It syncs from the web to the software ok - this might make sense from what you are saying but I would expect any tech support to say that within a few minutes, not spend two hours on the issue then say they don't know what is wrong. 3. The data that did not sync was a child added did not sync, and a religion change did not sync, pretty basic stuff really Roger Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: dklart Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/135.1.1.1.1.1/mb.ashx Message Board Post: If you're expecting that ALL data in ALL fields in the FTM for Mac2 program will "sync" with the ACOM on-line tree program, it's not possible. The two programs are simply not the same. The ACOM on-line tree program doesn't have the features (fields) the desk-top FTM for Mac2 has. Perhaps you can be specific about what data is not syncing. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: LGlasby Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/135.1.1.1.1/mb.ashx Message Board Post: I've tried deleting and reinstalling everything also. When I do the sync after changes to the FTMM2 tree the message I get is "The changes in the sync update are related to general tree structure and are not specific to data for people, media or sources". I get this message when I have made changes to data, in fact the sort of Data that works the other way. I mentioned the message when I contacted Technical Support. As of yet I don't know of any fixes Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: michaeltulley Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/136/mb.ashx Message Board Post: Is there a way of highlighting in a different colour the descendant line from the top person to a specific individual at the bottom? (eg my great-grandfather to my daughter). Thanks Very pleased with Mac v2 so far by the way. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: tanithpickett Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/135.1.1.1/mb.ashx Message Board Post: Just to say, I have exactly the same issue. Although when syncing changes from FTM to Ancestry I get the change log message first saying 'changes are needed to bring the two trees into sync' - this then completes and I have a message saying the changes have been saved. However no changes are ever applied to my online tree. I have emailed tech support, but if anyone does know of a fix I'd love to know. I've tried unlinking trees, deleting the software and reimstalling and registering but still get the same issue Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: roger_neilson Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/135.1.1/mb.ashx Message Board Post: Well I'm looking at alternative software, but frankly am pretty well stuck with this as all the media etc will not export as a Gedcom so to switch represents months of work. IF the software works its going to be the best out there, but I have little confidence in their effort on fixing it. Partly that's due to their general tardiness, and partly to the fact its not their software, but they rebadge and resell it from Avanquest. You'd think someone would have a) thought of a cloud strage system for this type of software b) come up with a way of importing all the data from another software package. Roger Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: LGlasby Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/133.1.1.1.1/mb.ashx Message Board Post: I also have the problem with losing the link between my trees. It's ok until I switch off my Mac or change user (then switch back on or change the user back to my account). I have also emailed support about the problems I am having (also only have a one way sync as stated on another thread) I am new to family tree maker and I know they will sort the problem eventually, but I hope it is sooner rather than later as it was the sync facility that sold the program to me Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: LGlasby Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/135.1/mb.ashx Message Board Post: I also have this problem with FTM2. I have emailed Tech Support. Waiting for a reply. My more immediate problem at the moment though, is the one about losing the link with my online tree. Hopefully they will get these problems sorted soon, because I am a new user to FTM and it was the tree sync that sold it for me. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

This is a Message Board Post that is gatewayed to this mailing list. Author: pkrobinson121 Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.ftmmac/134.1.1.1.1.1/mb.ashx Message Board Post: The strange t hint is that the count goes up every time I click to Edit a Source Citation - even if I then don't make any changes and then cancel the edit - very odd but worrying. Peter Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.