Yes, my site was in the genealogy_html subdirectory. I have been checking every few days, but I'm still getting the "forbidden" message. I asked because they said it could take up to 4 weeks, and it's been 5 weeks. I'm wondering if I need to request it to be restored (again), or just be patient :) Thanks. Paul, I believe they still are only restoring sites that were in the genealogy_html subdirectory, is that where you published your site, or was it all in a different location or community? The others are supposed to be available eventually, has anyone seen a different community's content come up yet - for example, the one for family? If your site was in the genealogy_html directory, the url to it now would be: https://sites.rootsweb.com/~YOURSITEID

My email was probably different when I first set up my freepages account. Will they still restore my site if my email is different now? My site name was ~sheetsdna ----- Original Message ----- From: "paul" <paul.sheats@q.com> To: "freepages-help" <freepages-help@rootsweb.com> Sent: Sunday, August 12, 2018 12:34:13 PM Subject: Re: FREEPAGES-HELP Digest, Vol 13, Issue 173 Yes, my site was in the genealogy_html subdirectory. I have been checking every few days, but I'm still getting the "forbidden" message. I asked because they said it could take up to 4 weeks, and it's been 5 weeks. I'm wondering if I need to request it to be restored (again), or just be patient :) Thanks.

Talk to Anna at Rootsweb.blog about the email. That ddress is always at the bottom of these emails Bryan On 13-Aug-18 6:59:35 AM, Paul Sheats <paul.sheats@q.com> wrote: My email was probably different when I first set up my freepages account. Will they still restore my site if my email is different now? My site name was ~sheetsdna ----- Original Message ----- From: "paul" To: "freepages-help" Sent: Sunday, August 12, 2018 12:34:13 PM Subject: Re: FREEPAGES-HELP Digest, Vol 13, Issue 173 Yes, my site was in the genealogy_html subdirectory. I have been checking every few days, but I'm still getting the "forbidden" message. I asked because they said it could take up to 4 weeks, and it's been 5 weeks. I'm wondering if I need to request it to be restored (again), or just be patient :) Thanks. _______________________________________________ Email preferences: http://bit.ly/rootswebpref Unsubscribe and Archives https://mailinglists.rootsweb.com/listindexes/search/freepages-help Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: https://ancstry.me/2HDBym9 Rootsweb Blog: http://rootsweb.blog RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community

Your site is here: http://sites.rootsweb.com/~sheetsdna/home.htm <http://sites.rootsweb.com/~sheetsdna> By the way, you need to move home.htm to index.htm or index.html otherwise when people go to http://sites.rootsweb.com/~sheetsdna they see the forbidden 403 page. Your email is correct. Here are the instructions. First, you will need to reset your password. Go to: https://useraccount.rootsweb.com/websites/requestChangePassword And enter the email address you believe is connected to the account. If you don't receive the email, check your spam folder. Click on the link and follow the steps to reset your password. Passwords must be between 10 and 32 characters long, and must contain at least one uppercase letter, one lowercase letter, one number, and one of the following special characters: _ ! @ # ( ) DO NOT use the * or & characters!!! You must click the box to accept the Terms and Conditions and Privacy Statement. Once you have done that, you can access your site. We do not support fileman any longer, and will not be bringing it back. You may use any FTP client to access the site that supports the current version of SFTP. This short video will show you how to use FileZilla to access your site. https://www.ancestry.com/academy/course/connect-rootsweb-filezilla The host you will be connecting to is: sftp://sitesuser.rootsweb.com You can find your site using two different URLs https://www.rootsweb.com/~sitename or https://sites.rootsweb.com/~sitename Your RootsWeb Team On Sun, Aug 12, 2018 at 11:59 AM, Paul Sheats <paul.sheats@q.com> wrote: > My email was probably different when I first set up my freepages account. > Will they still restore my site if my email is different now? My site name > was ~sheetsdna > > > > ----- Original Message ----- > From: "paul" <paul.sheats@q.com> > To: "freepages-help" <freepages-help@rootsweb.com> > Sent: Sunday, August 12, 2018 12:34:13 PM > Subject: Re: FREEPAGES-HELP Digest, Vol 13, Issue 173 > > Yes, my site was in the genealogy_html subdirectory. I have been checking > every few days, but I'm still getting the "forbidden" message. > > I asked because they said it could take up to 4 weeks, and it's been 5 > weeks. I'm wondering if I need to request it to be restored (again), or > just be patient :) > > Thanks. > > > > _______________________________________________ > Email preferences: http://bit.ly/rootswebpref > Unsubscribe and Archives https://mailinglists.rootsweb. > com/listindexes/search/freepages-help > Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: > https://ancstry.me/2HDBym9 > Rootsweb Blog: http://rootsweb.blog > RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb > community >