I requested that my site(s) be restored a couple of weeks ago and haven't received an email. I tried them anyway and always got a "access forbidden" message. I just tried again and they redirect to https://www.ancestry.com/. An example is http://freepages.genealogy.rootsweb.ancestry.com/~vstern. Is this just part of the process? My email address is vrstern@earthlink.net if someone could look at it. Vanessa --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus

At 05:50 PM 8/2/2018, Yvonne Bowers wrote: >Curious, though, about yvonne. That was the name given to my pages >eons ago. In the old system it was ~yvonne and on my sites it >appears that way but is not my username. It *IS* your username/sitename/accountname for any accounts that appear at sites.rootsweb.com/~yvonne. Pat A.

Your account is on the list. Check it early next week. Anne On Thu, Aug 2, 2018 at 9:58 AM, Vanessa Stern <vrstern@earthlink.net> wrote: > I requested that my site(s) be restored a couple of weeks ago and haven't > received an email. I tried them anyway and always got a "access forbidden" > message. I just tried again and they redirect to > https://www.ancestry.com/. An example is http://freepages.genealogy.roo > tsweb.ancestry.com/~vstern. Is this just part of the process? My email > address is vrstern@earthlink.net if someone could look at it. > > Vanessa > > > --- > This email has been checked for viruses by Avast antivirus software. > https://www.avast.com/antivirus > > _______________________________________________ > Email preferences: http://bit.ly/rootswebpref > Unsubscribe and Archives https://mailinglists.rootsweb. > com/listindexes/search/freepages-help > Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: > https://ancstry.me/2HDBym9 > Rootsweb Blog: http://rootsweb.blog > RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb > community >

Hi Anne, I’m still struggling. I did not send in a request to have my sites restored and I got no notification from Rootsweb at all. I just tested my sites and they were up. So now I’m trying to access them through FileZilla and am getting the following error: Error: Disconnected: No supported authentication methods available (server sent: publickey,gssapi-keyex,gssapi-with-mic) Error: Could not connect to server I have repeatedly changed my password and it’s now a 13 character PW as instructed. My sites were under ~yvonne but my username is ybowers so I’m not sure which one to use. I requested a password change from Rootsweb thinking maybe that link might work better than just changing it on my profile. I never received an email at my registered email address but the link said if I didn’t received an email after 15 minutes just go ahead and change it so I did. Is the error above a function of something I am doing wrong? Do I need to request anything from Rootsweb directly? Do you see me up and active under either ~yvonne or ybowers? One of my websites is http://sites.rootsweb.com/~yvonne/norcallib.html <http://sites.rootsweb.com/~yvonne/norcallib.html>. Someone mentioned webring. That goes back years (decades?) but I can’t get rid of it until I can access my pages to update. Thanks! Y. Yvonne Bowers LIstmom, Webmom, Boardmom Rootsweb Since 1997 > On Aug 2, 2018, at 10:28 AM, Anne Mitchell <annerootsweb@gmail.com> wrote: > > Your account is on the list. > > Check it early next week. > > Anne > > On Thu, Aug 2, 2018 at 9:58 AM, Vanessa Stern <vrstern@earthlink.net> wrote: > >> I requested that my site(s) be restored a couple of weeks ago and haven't >> received an email. I tried them anyway and always got a "access forbidden" >> message. I just tried again and they redirect to >> https://www.ancestry.com/. An example is http://freepages.genealogy.roo >> tsweb.ancestry.com/~vstern. Is this just part of the process? My email >> address is vrstern@earthlink.net if someone could look at it. >> >> Vanessa >> >> >> --- >> This email has been checked for viruses by Avast antivirus software. >> https://www.avast.com/antivirus >> >> _______________________________________________ >> Email preferences: http://bit.ly/rootswebpref >> Unsubscribe and Archives https://mailinglists.rootsweb. >> com/listindexes/search/freepages-help >> Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: >> https://ancstry.me/2HDBym9 >> Rootsweb Blog: http://rootsweb.blog >> RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb >> community >> > > _______________________________________________ > Email preferences: http://bit.ly/rootswebpref > Unsubscribe and Archives https://mailinglists.rootsweb.com/listindexes/search/freepages-help > Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: https://ancstry.me/2HDBym9 > Rootsweb Blog: http://rootsweb.blog > RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community

At 03:10 PM 8/2/2018, Yvonne Bowers wrote: >Hi Anne, > >I’m still struggling. I did not send in a >request to have my sites restored and I got no >notification from Rootsweb at all. I just >tested my sites and they were up. So now I’m >trying to access them through FileZilla and am getting the following error: > >Error: Disconnected: No supported >authentication methods available (server sent: >publickey,gssapi-keyex,gssapi-with-mic) Did you change your connection from ftp to sftp? The new security protocols for our servers require SecureFileTransferProtocol (SFTP not FTP) >Error: Could not connect to server > >I have repeatedly changed my password and it’s >now a 13 character PW as instructed. My sites >were under ~yvonne but my username is ybowers so >I’m not sure which one to use. > >I requested a password change from Rootsweb >thinking maybe that link might work better than >just changing it on my profile. I never >received an email at my registered email address >but the link said if I didn’t received an >email after 15 minutes just go ahead and change it so I did. Yvonne, are you referring to MY PROFILE for your Ancestry.com account? That has nothing to do with your RootsWeb hosted sites. Your account name/userid for your HOSTED website is the account name that appears in the URL when you access the site. If your site appears at sites.rootsweb.com/~yvonne then your accountname/userid is "yvonne" without the quotes. >Is the error above a function of something I am >doing wrong? Do I need to request anything from >Rootsweb directly? Do you see me up and active >under either ~yvonne or ybowers? One of my >websites is >http://sites.rootsweb.com/~yvonne/norcallib.html ><http://sites.rootsweb.com/~yvonne/norcallib.html>. Go to http://sites.rootsweb.com/~pasher for instructions on how to reset your password for accessing your account via SFTP, which will allow you to update it Pat A.

> On Aug 2, 2018, at 2:36 PM, Pat Asher <pjroots@att.net> wrote: > > At 03:10 PM 8/2/2018, Yvonne Bowers wrote: >> Hi Anne, >> >> I’m still struggling. I did not send in a request to have my sites restored and I got no notification from Rootsweb at all. I just tested my sites and they were up. So now I’m trying to access them through FileZilla and am getting the following error: >> >> Error: Disconnected: No supported authentication methods available (server sent: publickey,gssapi-keyex,gssapi-with-mic) > > Did you change your connection from ftp to sftp? The new security protocols for our servers require SecureFileTransferProtocol (SFTP not FTP) Yes I did. I’ve only been using sftp. > >> Error: Could not connect to server >> >> I have repeatedly changed my password and it’s now a 13 character PW as instructed. My sites were under ~yvonne but my username is ybowers so I’m not sure which one to use. >> >> I requested a password change from Rootsweb thinking maybe that link might work better than just changing it on my profile. I never received an email at my registered email address but the link said if I didn’t received an email after 15 minutes just go ahead and change it so I did. > > Yvonne, are you referring to MY PROFILE for your Ancestry.com account? That has nothing to do with your RootsWeb hosted sites. > Your account name/userid for your HOSTED website is the account name that appears in the URL when you access the site. If your site appears at sites.rootsweb.com/~yvonne > then your accountname/userid is "yvonne" without the quotes. > No I am not using my Ancestry account. My username for Ancestry is YvonneinSonoma. I should not have used the word “profile.” I was referring to the account tab found on the admin page for the mailing lists I administer. Curious, though, about yvonne. That was the name given to my pages eons ago. In the old system it was ~yvonne and on my sites it appears that way but is not my username. > >> Is the error above a function of something I am doing wrong? Do I need to request anything from Rootsweb directly? Do you see me up and active under either ~yvonne or ybowers? One of my websites is http://sites.rootsweb.com/~yvonne/norcallib.html <http://sites.rootsweb.com/~yvonne/norcallib.html>. > > Go to http://sites.rootsweb.com/~pasher for instructions on how to reset your password for accessing your account via SFTP, which will allow you to update it I’ve already been using your page as a resource but haven’t had any luck. > > Pat A. > _______________________________________________ > Email preferences: http://bit.ly/rootswebpref > Unsubscribe and Archives https://mailinglists.rootsweb.com/listindexes/search/freepages-help > Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: https://ancstry.me/2HDBym9 > Rootsweb Blog: http://rootsweb.blog > RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community

Also: If I try to connect using either ybowers or ~yvonne I get: Error: Disconnected: No supported authentication methods available (server sent: publickey,gssapi-keyex,gssapi-with-mic) Error: Could not connect to server If I try just using yvonne (no tilde) I get: Error: Authentication failed. Error: Critical error: Could not connect to server > On Aug 2, 2018, at 2:36 PM, Pat Asher <pjroots@att.net> wrote: > > At 03:10 PM 8/2/2018, Yvonne Bowers wrote: >> Hi Anne, >> >> I’m still struggling. I did not send in a request to have my sites restored and I got no notification from Rootsweb at all. I just tested my sites and they were up. So now I’m trying to access them through FileZilla and am getting the following error: >> >> Error: Disconnected: No supported authentication methods available (server sent: publickey,gssapi-keyex,gssapi-with-mic) > > Did you change your connection from ftp to sftp? The new security protocols for our servers require SecureFileTransferProtocol (SFTP not FTP) Yes I did. I’ve only been using sftp. > >> Error: Could not connect to server >> >> I have repeatedly changed my password and it’s now a 13 character PW as instructed. My sites were under ~yvonne but my username is ybowers so I’m not sure which one to use. >> >> I requested a password change from Rootsweb thinking maybe that link might work better than just changing it on my profile. I never received an email at my registered email address but the link said if I didn’t received an email after 15 minutes just go ahead and change it so I did. > > Yvonne, are you referring to MY PROFILE for your Ancestry.com account? That has nothing to do with your RootsWeb hosted sites. > Your account name/userid for your HOSTED website is the account name that appears in the URL when you access the site. If your site appears at sites.rootsweb.com/~yvonne > then your accountname/userid is "yvonne" without the quotes. > No I am not using my Ancestry account. My username for Ancestry is YvonneinSonoma. I should not have used the word “profile.” I was referring to the account tab found on the admin page for the mailing lists I administer. Curious, though, about yvonne. That was the name given to my pages eons ago. In the old system it was ~yvonne and on my sites it appears that way but is not my username. > >> Is the error above a function of something I am doing wrong? Do I need to request anything from Rootsweb directly? Do you see me up and active under either ~yvonne or ybowers? One of my websites is http://sites.rootsweb.com/~yvonne/norcallib.html <http://sites.rootsweb.com/~yvonne/norcallib.html>. > > Go to http://sites.rootsweb.com/~pasher for instructions on how to reset your password for accessing your account via SFTP, which will allow you to update it I’ve already been using your page as a resource but haven’t had any luck. > > Pat A. > _______________________________________________ > Email preferences: http://bit.ly/rootswebpref > Unsubscribe and Archives https://mailinglists.rootsweb.com/listindexes/search/freepages-help > Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: https://ancstry.me/2HDBym9 > Rootsweb Blog: http://rootsweb.blog > RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community