After great advice off and on-list, I had a 14 character password and am using FileZilla instead of Dreamweaver CS5 to connect to the servers. Again using SFTP - SSH File Transfer Protocol; sitesuser.rootswebl.com, logon type Normal, User ybowers, new 14-character password on Port 22 I am continually getting: Error: Disconnected: No supported authentication methods available (server sent: publickey,gssapi-keyex,gssapi-with-mic) Error: Could not connect to server Would greatly appreciate some additional help. Also, my sites are all active but I never got any kind of a letter from Rootsweb. Was I supposed to? They are my sites - here’s an example of one of the URLS http://sites.rootsweb.com/~yvonne/norcallib.html BTW, I also tried ~yvonne instead of ybowers. No go. Thank you all! Y. Yvonne Bowers Listmom, Boardmom, Webmom Rootsweb since 1997

Yvonne, You posted the following url - http://sites.rootsweb.com/~yvonne/norcallib.html - which worked! Please check carefully the FTP data you posted, especially the ybowers versus yvonne. Barry /If you don't know where you are going, any road will get you there./ - /Lewis Carroll./ On 2/08/2018 16:42, Yvonne Bowers wrote: > After great advice off and on-list, I had a 14 character password and am using FileZilla instead of Dreamweaver CS5 to connect to the servers. > > Again using SFTP - SSH File Transfer Protocol; sitesuser.rootswebl.com, logon type Normal, User ybowers, new 14-character password on Port 22 > I am continually getting: > > Error: Disconnected: No supported authentication methods available (server sent: publickey,gssapi-keyex,gssapi-with-mic) > Error: Could not connect to server > > Would greatly appreciate some additional help. > > Also, my sites are all active but I never got any kind of a letter from Rootsweb. Was I supposed to? They are my sites - here’s an example of one of the URLS > > http://sites.rootsweb.com/~yvonne/norcallib.html > > BTW, I also tried ~yvonne instead of ybowers. No go. > > Thank you all! > > Y. > > > > > Yvonne Bowers > Listmom, Boardmom, Webmom > Rootsweb since 1997 > > > > > _______________________________________________ > Email preferences: http://bit.ly/rootswebpref > Unsubscribe and Archives https://mailinglists.rootsweb.com/listindexes/search/freepages-help > Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: https://ancstry.me/2HDBym9 > Rootsweb Blog: http://rootsweb.blog > RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community

Yvonne, Stick with Filezilla. The problems are not yours. To avoid all the pitfalls - created by Rootsweb I must say: In Filezilla Open File/Site Manager - (you've probably done this a million times before!) Use SFTP Host: sitesuser.rootsweb.com - Watch the spelling they don't make it easy - they are technocrats not humans! Logon is Normal User and Password as yours. BUT rootsweb has acknowledged their password system was rubbish. So before you start -  go to here (AGAIN!!) https://useraccount.rootsweb.com/websites/requestChangePassword [https://useraccount.rootsweb.com/websites/requestChangePassword]  and change your password to at least 13 characters, one number and one character like ! # ) ( Even though you've probably done it ten+ times before, as I have! But I'm now working! Wait at least 15 minutes. Then try and login to your old pages with Filezilla: http://sites.rootsweb.com/~your username/index.html (index bit not totally necessary) Give it another 10 mins and try again. Give me an email if you're stuck. Bryan NZ On 02-Aug-18 4:42:50 PM, Yvonne Bowers <ybowers@gmail.com> wrote: After great advice off and on-list, I had a 14 character password and am using FileZilla instead of Dreamweaver CS5 to connect to the servers. Again using SFTP - SSH File Transfer Protocol; sitesuser.rootswebl.com, logon type Normal, User ybowers, new 14-character password on Port 22 I am continually getting: Error: Disconnected: No supported authentication methods available (server sent: publickey,gssapi-keyex,gssapi-with-mic) Error: Could not connect to server Would greatly appreciate some additional help. Also, my sites are all active but I never got any kind of a letter from Rootsweb. Was I supposed to? They are my sites - here’s an example of one of the URLS http://sites.rootsweb.com/~yvonne/norcallib.html BTW, I also tried ~yvonne instead of ybowers. No go. Thank you all! Y. Yvonne Bowers Listmom, Boardmom, Webmom Rootsweb since 1997 _______________________________________________ Email preferences: http://bit.ly/rootswebpref Unsubscribe and Archives https://mailinglists.rootsweb.com/listindexes/search/freepages-help Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: https://ancstry.me/2HDBym9 Rootsweb Blog: http://rootsweb.blog RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community

I clicked on the link in the message and all was well, but when removed norcallib.html to get just http://sites.rootsweb.com/~yvonne/ I was redirected to: http://hub.computersninternet.org/hub/rootswebmaillist?w=1536;rh=http%3a%2f%2fsites%2erootsweb%2ecom%2f%7eyvonne%2f;rd=1 All future attempts go to http://www.webring.org/l/rd?ring=rootswebmaillist;id=119;url=http%3A%2F%2Fsites%2Erootsweb%2Ecom%2F%7Eyvonne%2F The web page is seen in the second link, but Ancestry footer is at the top of the page, as well as the bottom. Susan On 8/2/2018 12:42 AM, Yvonne Bowers wrote: > After great advice off and on-list, I had a 14 character password and am using FileZilla instead of Dreamweaver CS5 to connect to the servers. > > Again using SFTP - SSH File Transfer Protocol; sitesuser.rootswebl.com,logon type Normal, User ybowers, new 14-character password on Port 22 > I am continually getting: > > Error: Disconnected: No supported authentication methods available (server sent: publickey,gssapi-keyex,gssapi-with-mic) > Error: Could not connect to server > > Would greatly appreciate some additional help. > > Also, my sites are all active but I never got any kind of a letter fromRootsweb. Was I supposed to? They are my sites - here’s an example of one of the URLS > > http://sites.rootsweb.com/~yvonne/norcallib.html > > BTW, I also tried ~yvonne instead of ybowers. No go. > > Thank you all! > > Y. > > > > > Yvonne Bowers > Listmom, Boardmom, Webmom > Rootsweb since 1997 > > > > > _______________________________________________ > Email preferences: http://bit.ly/rootswebpref > Unsubscribe and Archives https://mailinglists.rootsweb.com/listindexes/search/freepages-help > Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: https://ancstry.me/2HDBym9 > Rootsweb Blog: http://rootsweb.blog > RootsWeb is funded and supported by Ancestry.com and our loyal RootsWebcommunity >

Are you by any chance using frames on your site? If so that will account for the double footers. Pat -----Original Message----- From: Susan W Pieroth [mailto:pieroth@ix.netcom.com] Sent: Thursday, August 2, 2018 11:35 AM To: Freepages Web Sites <freepages-help@rootsweb.com>; Anne Gillespie Mitchell <annegmitchell@gmail.com> Subject: [FreeHelp]Re: Bug in Website or Ancestry Footer? I clicked on the link in the message and all was well, but when removed norcallib.html to get just http://sites.rootsweb.com/~yvonne/ I was redirected to: http://hub.computersninternet.org/hub/rootswebmaillist?w=1536;rh=http%3a%2f%2fsites%2erootsweb%2ecom%2f%7eyvonne%2f;rd=1 All future attempts go to http://www.webring.org/l/rd?ring=rootswebmaillist;id=119;url=http%3A%2F%2Fsites%2Erootsweb%2Ecom%2F%7Eyvonne%2F The web page is seen in the second link, but Ancestry footer is at the top of the page, as well as the bottom. Susan