Day after day I keep trying and trying and cannot connect with FileZilla. I've got ocassionally some other errors but this is the most frequent error log: Status:    Connecting to sitesuser.rootsweb.com... Response:    fzSftp started, protocol_version=8 Command:    open "herediasittig@sitesuser.rootsweb.com" 22 Command:    Pass: ************* Error:    Authentication failed. Error:    Critical error: Could not connect to server I have tried changing my password several times. Last time I was very careful to copy and paste the same password when I changed it and when I entered it to FileZilla. So it's is not that I entered the wrong password. I've sent a message before to Ann Mitchell, I haven't got any personal answerbut at least she's aware of this problem. I keep reading these bulletins and don't find an answer to my problem. I see that there are more people with similar problems, and I also understand that Rootsweb has so much to do in order to bring back all the web pages that still many things remain to be fixed on the way. I just want to find the solution to this problem ans hope someone has an idea that finally makes FTP connecting with FileZilla work. Thanks, Jorge Heredia

Hi Jorge, Did you read Walter's post? He said that sftp did NOT work in FileZilla but SFTP did work. Also, ftp is not permitted, you can only use sftp or SFTP. Plain ftp has minimal security, which is why it is no longer permitted. If SFTP does not work in your FileZilla, you may need to compare versions of FileZilla, in case different versions are picky about whether to use sftp or SFTP. On 7/31/18, Jorge Heredia <jorge@xs4all.nl> wrote: > Day after day I keep trying and trying and cannot connect with FileZilla. > > I've got ocassionally some other errors but this is the most frequent > error log: > > Status: Connecting to sitesuser.rootsweb.com... > Response: fzSftp started, protocol_version=8 > Command: open "herediasittig@sitesuser.rootsweb.com" 22 > Command: Pass: ************* > Error: Authentication failed. > Error: Critical error: Could not connect to server >