Ronald, I empathize. To get your password again, try Password Central: http://passwordcentral.rootsweb.ancestry.com/. Then, copy it as sent and paste into the appropriate place. (Be sure not to paste any extra spaces.) Billie and Judy are correct to point out that a botnet infection isn't just your problem; it's everybody's. It can be used to do great evil, like crashing other websites with a DDOS attack. In addition to their advice, I have a few other suggestions: 1. Get a good anti-malware program, in addition to your anti-virus. (Malwarte Bytes is an example.) Keep its database updated, do regular scans and follow its suggestions as to deleting or quarantining unwanted programs. 2. Take your computer to a professional. Most don't charge very much and are worth the money. 3. Be wary of "free" software; often, the real costs are hidden. Download software only from trusted sources. (Then scan it for malware.) 4, Be wary of those phishing e-mails, the ones that consist mostly of a link like www.i_will_take_over_your_computer_and_destroy_it.com. ('Course they won't say it up front.) ------------------------------ Date: Fri, 30 Oct 2015 13:14:24 +0000 From: Ronald Mesnard <[email protected]> Subject: [FreeHelp] Trying to access an old account To: "[email protected]" <[email protected]> Message-ID: <[email protected]> Content-Type: text/plain; charset="iso-8859-1" My account is redmurdock. I have the password but it didn't work. The first and last letters should be s-a. I stopped editing my pages when it was clear to me I had at least 1 botnet on my computer I couldn't permanently remove. I have access to a secure computer right now and there are links that are wrong and text I would like to improve. I would appreciate allowing me to access that account with the old password. I can't trust that this account is secure since I need to use it on an unsecure (spied on) computer. How can I be sure? I am locked into a specific modem/router by my ISP. The firmware that is supposed to be updatable is not. My conclusion the firmware was updated by a hacker smart enough make updatable firmware readonly. The firmware provides a man-in-the-middle situation.