Go to http://passwordcentral.rootsweb.ancestry.com/ and enter the email address related this web site. The support will help you in getting what you need for all of the different areas of Rootsweb that have accounts and passwords and email addresses -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Ronald Mesnard via Sent: Friday, October 30, 2015 6:14 AM To: [email protected] Subject: [FreeHelp] Trying to access an old account My account is redmurdock. I have the password but it didn't work. The first and last letters should be s-a. I stopped editing my pages when it was clear to me I had at least 1 botnet on my computer I couldn't permanently remove. I have access to a secure computer right now and there are links that are wrong and text I would like to improve. I would appreciate allowing me to access that account with the old password. I can't trust that this account is secure since I need to use it on an unsecure (spied on) computer. How can I be sure? I am locked into a specific modem/router by my ISP. The firmware that is supposed to be updatable is not. My conclusion the firmware was updated by a hacker smart enough make updatable firmware readonly. The firmware provides a man-in-the-middle situation. ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message