Kabe, One of the first things I did was Google FreeFind to see if there were any problems. Clicking on any of the links just causes the page to try to load forever. Same thing happens in Chrome and Firefox. I haven't changed anything at all. Running Win 7. Both browsers updated. I do have an email and password that I've had for years. I can't even get to their homepage! The site is http://freepages.rootsweb.ancestry.com/~vstern/ Vanessa At 11:32 AM 1/6/2016, Kabe wrote: >On Wednesday, January 6, 2016 9:00 AM, Vanessa Stern via ><[email protected]> wrote: > > >I have been using FreeFind for years on one of my sites. About a >week ago it stopped working, like the FreeFind site has completely >disappeared. I thought it was a temporary problem, but it >continues. This is very important. Does anyone know anything? Do I >need to find another search service? > >Vanessa, I was able to easily locate their link using Chrome as my >Browser. I've not yet upgraded to Windows 10 from 8.1. Have you >made any recent changes to your site? Google search this exactly: > > ><https://www.freefind.com/>https://www.freefind.com/ > >I would have checked your site, but you didn't provide a link. > >Jean's MOORE pages work fine. I note that Jean's Free Find is >available after I hit ENTER on her site. ENTER directs me to: ><http://freepages.genealogy.rootsweb.ancestry.com/~jeanmccarthy36/index2.html>http://freepages.genealogy.rootsweb.ancestry.com/~jeanmccarthy36/index2.html >Jean's Free Find link is partially obscured: Shows as "Free F"; the >"ind" part of the link isn't visible in my browser, but I can mouse >over it, and it shows as <http://www.freefind.com/>www.freefind.com >which redirects to the FULL Free Find link. [Note the https://www.] >No worries, Jean, there's plenty of room to search. This, Jean, >just as some feedback. NICE SITE! > >Vanessa, do you have an email and PW associated with your site? I'm >seeing that might be needed. There's still a Free version and a Pro >version of Free Find. So, it might not be that they are not wanting >to charge you. >Best of Luck! >Kathie Buchanan > > > --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus

>From this page http://freepages.rootsweb.ancestry.com/~vstern/search.htm I have no problem searching your site or clicking on the FreeFind link and going to their page. pat -----Original Message----- From: Vanessa Stern via [mailto:[email protected]] Sent: Wednesday, January 6, 2016 11:38 AM To: Kabe <[email protected]>; [email protected] Subject: Re: [FreeHelp] Where did FreeFind go? Kabe, One of the first things I did was Google FreeFind to see if there were any problems. Clicking on any of the links just causes the page to try to load forever. Same thing happens in Chrome and Firefox. I haven't changed anything at all. Running Win 7. Both browsers updated. I do have an email and password that I've had for years. I can't even get to their homepage! The site is http://freepages.rootsweb.ancestry.com/~vstern/

On Wednesday, January 6, 2016 11:37 AM, Vanessa Stern <[email protected]> wrote: "One of the first things I did was Google FreeFind to see if there were any problems.  Clicking on any of the links just causes the page to try to load forever.  Same thing happens in Chrome and Firefox. I haven't changed anything at all.  Running Win 7.  Both browsers updated. I do have an email and password that I've had for years.  I can't even get to their homepage! The site is http://freepages.rootsweb.ancestry.com/~vstern/ Vanessa" Vanessa, I went to your main site, and then to:http://freepages.rootsweb.ancestry.com/~vstern/search.htm Both your "Browse The Gallery" and "Search The Gallery" ["How to Search the Gallery"] links take me to your "Free Find" search engine.  I typed in: winter  I hit "Enter", which took me to the below:http://search.freefind.com/find.html?id=64017528&pid=r&mode=ALL&n=0&query=winter and everything came up just fine!  I clicked the first hit: http://freepages.rootsweb.ancestry.com/~vstern/gallery28004.htm and it loaded immediately.   Someone better than I will have to help you further.  It has to be something on your computer's end.  Maybe clear your Cache and Cookies?  "Refresh"?  I honestly don't know.  Could your Firewall, Anti-Virus, or "Ad-Blocker" be a problem?   You probably have tried most everything.  Btw, yours is a super nice site!  A TON of hours spent building!  The good news is that others can search and easily find. Free Find is NOT gone from your site.   Something else must be stopping your computer from making the proper connections to the internet and your site, plus other sites.  You can't search or open any site links, right? You say you have Windows 7 and everything is Updated.  Maybe check here to "Fix Performance" problems with Win 7? http://www.intowindows.com/how-to-fix-windows-7-search-problems/ {If need be, you should be able to Upgrade to Win 8, [and then, 8.1., if wanted] rather seamlessly.  I'm not yet liking Win 10.  I LOVED my Win 7.]      Too, I wonder if your version of Chrome or Firefox somehow got corrupted?  How are you even communicating w/ us here?  Are you Mobile? If Mobile, might you have a "Sync" issue? I have a friend who uses AT&T, and she had a heck of a time with Syncing Firefox to her mobile phone.    Are you a Verizon user? In that Liz Nash wrote earlier today:: "This note was on the main page of the web site. Maybe this is the problem. Note: Some small percentage of users on Verizon fios are experiencing intermittent connection issues to our main site and search cluster. Our upstream provider is working with Verizon to resolve this issue. Liz Nash" If this persists, I'd probably call my IP; see if they can help.  Strange, awfully frustrating problem for you!  I so hope you can figure it out!   I'll dig around a bit more and get back if I find anything more...      Kabe aka Kathie Buchanan At 11:32 AM 1/6/2016, Kabe wrote: OnWednesday, January 6, 2016 9:00 AM, Vanessa Stern via<[email protected]> wrote: I have been using FreeFind for years on one of my sites.  About a week ago it stopped working, like the FreeFind site has completely disappeared.  I thought it was a temporary problem, but it continues.  This is very important.  Does anyone knowanything?  Do I need to find another search service? Vanessa, I was able to easily locate their link using Chrome as myBrowser.  I've not yet upgraded to Windows 10 from 8.1. Have youmade any recent changes to your site?  Google search thisexactly:      https://www.freefind.com/