At 09:50 AM 4/20/2016, Oregon Rain via wrote: >Is anyone else having the problem of connecting to their account on the >Freepages side? Everything was working fine before the update by >Rootsweb but now it now longer works. Constance, Is your site still available via http, e.g. http://freepages.genealogy.rootsweb.ancestry.com/~youruserid/ Or are you having problems connecting via ftp:// You can test your ftp:// login using File Manager, http://freepages.rootsweb.ancestry.com/fileman/ If it works there, then your ftp client needs to be configured. Tell us what ftp client you use and we can refer you to instructions. If your site is not available via http://, then you need to contact the Helpdesk/account manager at [email protected] Pat A.