At 02:51 PM 2/16/2011, Ian Singer wrote: >But is there not a facility to contact customer care and ask them to >change the account name, or to cancel the account so that a more >appropriate name can be selected?? ============= I doubt it since it is clearly states in the agreement you have to agree to before the account is granted. NOTE: Limit one FREEPAGES account per user. You may NOT use a FREEPAGES account for file storage. Do NOT upload MP3, zip, mpg, avi, ram files, etc. as your account will be closed. PLEASE NOTE: Your account name will become part of your URL, as in http://freepages.communityname.rootsweb.com/~acctname/. Account name must be at least 4 characters long and must consist only of lower case letters and numbers, but may not begin with a number. No spaces or characters (such as - _ / . ') are allowed. Select your account name carefully as names of accounts can NOT be changed and you may not close an account and open a new one. When I first started my account, it was for genealogy. I later moved it to paid hosting. While I still had the freepages account, the focus of the site changed. So gearyfamily which worked when I started was changed to reflect genealogy computer tips for rootsweb users. Which is why users are told to consider carefully the name they choose. Pat G.