At 04:54 AM 6/12/2012, Donna Phillips wrote: >I was approved for an account on May 2 and have been unable to >log-in. The account name I was given is >avictorianwhisper. Whenever I try to access my account, I am told >there is no such account or e-mail address (this address). Since I >am still receiving the freepages-help digest at this e-mail address, >I am apparently still in the rootsweb system. I wonder if you could >help me figure out what I am doing wrong? >=============== You should have received a welcoming email letter with your username and password. Go to file manager http://freepages.rootsweb.ancestry.com/fileman/file_manager.cgi and copy and paste the username and password. Remeber the passsword is case sensitive. Make sure when you copy you do NOT pick up extra spaces as they will make it not work. This free ebook may also be of assistance http://freepages.genealogy.rootsweb.ancestry.com/~gearyfamily/rootsweb-freepages-ebook.html Pat Working With Rootsweb FreePages Accounts EBook http://freepages.genealogy.rootsweb.ancestry.com/~gearyfamily/rootsweb-freepages-ebook.html Planning a Genealogy Website EBook 2nd Edition http://www.genealogy-web-creations.com/genealogy-website-ebook.html