On Friday, March 02, 2012 5:56 AM (UTC+13) Claire wrote:- > My FTP software does not offer any options along these lines. I am not > having any trouble with other sites with multiple people uploading like > Rootsweb and my software test settings are accepted. > ------------------------- Claire, ClassicFTP only operates in Passive mode. Your FTP Server is - users.freepages.rootsweb.com and the remote directory path for 'genealogy' is - /genealogy_html/ I suspect you already have those settings, and as the FTP client is Windows and Mac compatible, I suggest that you try connecting to the server using the Internet Explorer FTP client - as a check. Barry