Thank you. That's the one I was thinking of. On 08/03/2018 08:01 AM, Pat Asher wrote: > At 08:51 PM 8/2/2018, Billie Walsh wrote: >> The page was all about setting up Filezilla and how to connect as >> well as everything else needed. > > Pat Geary's page on publishing with Filezilla is > <http://sites.rootsweb.com/~gearyfamily/publishing-your-sites.html> > > > Pat A. > > > _______________________________________________ > Email preferences: http://bit.ly/rootswebpref > Unsubscribe and Archives > https://mailinglists.rootsweb.com/listindexes/search/freepages-help > Privacy Statement: https://ancstry.me/2JWBOdY  Terms and Conditions: > https://ancstry.me/2HDBym9 > Rootsweb Blog: http://rootsweb.blog > RootsWeb is funded and supported by Ancestry.com and our loyal > RootsWeb community >

At 10:11 AM 8/3/2018, walter bruetsch wrote: >After you get your message "can't connect ..", >go up to the top where the URL is and >add a period after account and before roots: >ie: ... account.rootsweb ... > >Sometimes the period is there and other times it isn't. Thanks for that reminder. It is really weird that the URL is not consistent. Pat A.

> > > Date: Fri, 3 Aug 2018 13:44:45 +0100 > From: Rosemary Probert <rosemary@rprobert.co.uk> > Subject: [FreeHelp]Server not found > To: Freepages Help <freepages-help@rootsweb.com> > Message-ID: <87fd4763-a2b3-736a-3441-b1c36eae1229@rprobert.co.uk> > Content-Type: text/plain; charset="utf-8"; format=flowed > > My site is back online > https://www.rootsweb.com/~rprobert > > So now I'm trying to reset my password - but without success. > > I've read Pat Asher's summary and requested a new password but the link > sent doesn't work - "We can’t connect to the server at > useraccountrootsweb.com" > > I've copied and pasted the link, making sure that it was all there. > I've tried several times within the hour. > And I cleared my cache > > All I can think of now is that the email address I have now isn't the > one I originally opened my account with - probably more than 15 years ago. > > Or am I missing something? > > Thank you > > Rosemary > > Rosemary, I think you may be missing one period in that link between useraccount and rootsweb. I believe this is the correct URL for requesting a password reset. https://useraccount.rootsweb.com/websites/requestChangePassword Hope this helps, -- Charlie Carothers http://www.freebiblecommentary.org <http://freebiblecommentary.org>

That worked! Thank you :-) Now to tackle Filezilla ...... R On 03/08/2018 15:11, walter bruetsch wrote: > Hi Rosemary, > > After you get your message "can't connect ..", > go up to the top where the URL is and > add a period after account and before roots: > ie: ... account.rootsweb ... > > Sometimes the period is there and other times it isn't. > > Best of luck, Walt

Hi Rosemary, After you get your message "can't connect ..", go up to the top where the URL is and add a period after account and before roots: ie: ... account.rootsweb ... Sometimes the period is there and other times it isn't. Best of luck, Walt ------------------------------ Date: Fri, 3 Aug 2018 13:44:45 +0100 From: Rosemary Probert <rosemary@rprobert.co.uk> Subject: [FreeHelp]Server not found To: Freepages Help <freepages-help@rootsweb.com> Message-ID: <87fd4763-a2b3-736a-3441-b1c36eae1229@rprobert.co.uk> Content-Type: text/plain; charset="utf-8"; format=flowed My site is back online https://www.rootsweb.com/~rprobert So now I'm trying to reset my password - but without success. I've read Pat Asher's summary and requested a new password but the link sent doesn't work - "We can’t connect to the server at useraccountrootsweb.com" I've copied and pasted the link, making sure that it was all there. I've tried several times within the hour. And I cleared my cache All I can think of now is that the email address I have now isn't the one I originally opened my account with - probably more than 15 years ago. Or am I missing something? Thank you Rosemary ------------------------------ Date: Fri, 03 Aug 2018 08:50:12 -0400 From: Pat Asher <pjroots@att.net> Subject: [FreeHelp]Re: Server not found To: Freepages Web Sites <freepages-help@rootsweb.com> Message-ID: <201808031250.w73CkdkC014133@mx0b-002f8e01.pphosted.com> Content-Type: text/plain; charset="iso-8859-1"; format=flowed At 08:44 AM 8/3/2018, Rosemary Probert wrote: >I've read Pat Asher's summary and requested a >new password but the link sent doesn't work - >"We can’t connect to the server at useraccountrootsweb.com" > >I've copied and pasted the link, making sure that it was all there. >I've tried several times within the hour. >And I cleared my cache It is not you, it is the server. Wait an hour or so and try again. Pat A. ------------------------------

At 08:51 PM 8/2/2018, Billie Walsh wrote: >The page was all about setting up Filezilla and how to connect as >well as everything else needed. Pat Geary's page on publishing with Filezilla is <http://sites.rootsweb.com/~gearyfamily/publishing-your-sites.html> Pat A.

At 08:44 AM 8/3/2018, Rosemary Probert wrote: >I've read Pat Asher's summary and requested a >new password but the link sent doesn't work - >"We can’t connect to the server at useraccountrootsweb.com" > >I've copied and pasted the link, making sure that it was all there. >I've tried several times within the hour. >And I cleared my cache It is not you, it is the server. Wait an hour or so and try again. Pat A.

My site is back online https://www.rootsweb.com/~rprobert So now I'm trying to reset my password - but without success. I've read Pat Asher's summary and requested a new password but the link sent doesn't work - "We can’t connect to the server at useraccountrootsweb.com" I've copied and pasted the link, making sure that it was all there. I've tried several times within the hour. And I cleared my cache All I can think of now is that the email address I have now isn't the one I originally opened my account with - probably more than 15 years ago. Or am I missing something? Thank you Rosemary

Thank you - Yes, I've used Xenu, but only on my site online. This little add-on could be used off line and it was just handy :-) On 03/08/2018 12:08, JFlorian wrote: > I use Xenu linkchecker. Free.

I use Xenu linkchecker. Free.

I used to use a Firefox add-on called 'Link checker' to find broken links on a page. It was really useful for checking individual pages that I had been working on before uploading them. But it's been disabled. Does any one know of something similar? Rosemary

Your site is up here http://sites.rootsweb.com/~hazlett/ To access it you need to follow here: Start here, I suggest: http://rootsweb.blog/2018/07/19/getting-into-the-new-version-of-your-hosted-web-site/ [http://rootsweb.blog/2018/07/19/getting-into-the-new-version-of-your-hosted-web-site/] Come back to us if you want any further help. Bryan On 03-Aug-18 2:29:04 PM, Lon Mason <lonmason@gmail.com> wrote: I requested my site be restored quite awhile ago and have heard nothing since and haven’t been able to access it. Have I missed something? My site was at freepages.rootsweb.com/~hazlett I want to get back to my site Thanks Lon Mason _______________________________________________ Email preferences: http://bit.ly/rootswebpref Unsubscribe and Archives https://mailinglists.rootsweb.com/listindexes/search/freepages-help Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: https://ancstry.me/2HDBym9 Rootsweb Blog: http://rootsweb.blog RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community

I requested my site be restored quite awhile ago and have heard nothing since and haven’t been able to access it. Have I missed something? My site was at freepages.rootsweb.com/~hazlett I want to get back to my site Thanks Lon Mason

The page was all about setting up Filezilla and how to connect as well as everything else needed. On 08/02/2018 07:34 PM, Pat Asher wrote: > At 08:17 PM 8/2/2018, Billie Walsh wrote: >> A few days ago someone posted a site for Rootsweb help. It's at home >> on my desktop and I'm in Wichita, Kansas, on my laptop. Could someone >> please post again. > > > Not sure what help page -- > > There is the main page at https://rootsweb.com > > and there is the RootsWeb Blog at http://rootsweb.blog/ > > and there is my step by step guide for restoring RW sites at > https://sites.rootsweb.com/~pasher/ > > > Pat Asher > > > > > > _______________________________________________ > Email preferences: http://bit.ly/rootswebpref > Unsubscribe and Archives > https://mailinglists.rootsweb.com/listindexes/search/freepages-help > Privacy Statement: https://ancstry.me/2JWBOdY  Terms and Conditions: > https://ancstry.me/2HDBym9 > Rootsweb Blog: http://rootsweb.blog > RootsWeb is funded and supported by Ancestry.com and our loyal > RootsWeb community >

At 08:17 PM 8/2/2018, Billie Walsh wrote: >A few days ago someone posted a site for Rootsweb help. It's at home >on my desktop and I'm in Wichita, Kansas, on my laptop. Could >someone please post again. Not sure what help page -- There is the main page at https://rootsweb.com and there is the RootsWeb Blog at http://rootsweb.blog/ and there is my step by step guide for restoring RW sites at https://sites.rootsweb.com/~pasher/ Pat Asher

A few days ago someone posted a site for Rootsweb help. It's at home on my desktop and I'm in Wichita, Kansas, on my laptop. Could someone please post again.

At 06:42 PM 8/2/2018, johnmarystarnes@comcast.net wrote: >My site is restored, but I can't connect using my FTP Explorer so I >tried downloading >File Zilla using the instructions on your tutorial, and I still get >the same error >message--unable to connect to site. My site name is >marystarnesgenealogyhomepage. >I've changed my password and I think everything is correct. I'm >wondering if this >is just a temporary thing while you all are in the process of >restoring the sites? Your site is restored and appears at sites.rootsweb.com/~marystarnesgenealogyhomepage/ Not sure what FTP program you mean by FTP Explorer. You can no longer drag and drop using Windows Explorer. To create a new password (required) to access your account ftp, start at sites.rootsweb.com/~pasher/ After creating your new password, follow Pat Geary's instructions for setting up Filezilla to access your account. <<https://sites.rootsweb.com/~gearyfamily/publishing-your-sites.html>https://sites.rootsweb.com/~gearyfamily/publishing-your-sites.html > Pat A.

At 05:50 PM 8/2/2018, Yvonne Bowers wrote: >Curious, though, about yvonne. That was the name given to my pages >eons ago. In the old system it was ~yvonne and on my sites it >appears that way but is not my username. It *IS* your username/sitename/accountname for any accounts that appear at sites.rootsweb.com/~yvonne. Pat A.

Also: If I try to connect using either ybowers or ~yvonne I get: Error: Disconnected: No supported authentication methods available (server sent: publickey,gssapi-keyex,gssapi-with-mic) Error: Could not connect to server If I try just using yvonne (no tilde) I get: Error: Authentication failed. Error: Critical error: Could not connect to server > On Aug 2, 2018, at 2:36 PM, Pat Asher <pjroots@att.net> wrote: > > At 03:10 PM 8/2/2018, Yvonne Bowers wrote: >> Hi Anne, >> >> I’m still struggling. I did not send in a request to have my sites restored and I got no notification from Rootsweb at all. I just tested my sites and they were up. So now I’m trying to access them through FileZilla and am getting the following error: >> >> Error: Disconnected: No supported authentication methods available (server sent: publickey,gssapi-keyex,gssapi-with-mic) > > Did you change your connection from ftp to sftp? The new security protocols for our servers require SecureFileTransferProtocol (SFTP not FTP) Yes I did. I’ve only been using sftp. > >> Error: Could not connect to server >> >> I have repeatedly changed my password and it’s now a 13 character PW as instructed. My sites were under ~yvonne but my username is ybowers so I’m not sure which one to use. >> >> I requested a password change from Rootsweb thinking maybe that link might work better than just changing it on my profile. I never received an email at my registered email address but the link said if I didn’t received an email after 15 minutes just go ahead and change it so I did. > > Yvonne, are you referring to MY PROFILE for your Ancestry.com account? That has nothing to do with your RootsWeb hosted sites. > Your account name/userid for your HOSTED website is the account name that appears in the URL when you access the site. If your site appears at sites.rootsweb.com/~yvonne > then your accountname/userid is "yvonne" without the quotes. > No I am not using my Ancestry account. My username for Ancestry is YvonneinSonoma. I should not have used the word “profile.” I was referring to the account tab found on the admin page for the mailing lists I administer. Curious, though, about yvonne. That was the name given to my pages eons ago. In the old system it was ~yvonne and on my sites it appears that way but is not my username. > >> Is the error above a function of something I am doing wrong? Do I need to request anything from Rootsweb directly? Do you see me up and active under either ~yvonne or ybowers? One of my websites is http://sites.rootsweb.com/~yvonne/norcallib.html <http://sites.rootsweb.com/~yvonne/norcallib.html>. > > Go to http://sites.rootsweb.com/~pasher for instructions on how to reset your password for accessing your account via SFTP, which will allow you to update it I’ve already been using your page as a resource but haven’t had any luck. > > Pat A. > _______________________________________________ > Email preferences: http://bit.ly/rootswebpref > Unsubscribe and Archives https://mailinglists.rootsweb.com/listindexes/search/freepages-help > Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: https://ancstry.me/2HDBym9 > Rootsweb Blog: http://rootsweb.blog > RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community

by Mary Starnes My site is restored, but I can't connect using my FTP Explorer so I tried downloading File Zilla using the instructions on your tutorial, and I still get the same error message--unable to connect to site. My site name is marystarnesgenealogyhomepage. I've changed my password and I think everything is correct. I'm wondering if this is just a temporary thing while you all are in the process of restoring the sites?