Audrey, You're as young as you want to feel! Open your existing FileZilla and look for the Help link - top line, last item on right. Open Help and click on Check for Updates... and the program will check for the latest update and prompt you to download it. That's all you need do, as it will install the current version and reopen itself - ready to work. When you've achieved that, check in with the list and get guidance if required as how to set it up. Barry On 5/08/2018 12:07, Audrey Hancock wrote: > I think my ~grannyapple site on Freepages has been restored. Since I was just getting started learning to use FileZilla when everything when down, would it be best to delete the old FileZilla and start anew with the latest version? I know I will have to relearn everything from the beginning again when using FileZilla and being somewhat challenged these days at 80y old it will be difficult, so will appreciate any help anyone can give. > > Audrey >

I think my ~grannyapple site on Freepages has been restored. Since I was just getting started learning to use FileZilla when everything when down, would it be best to delete the old FileZilla and start anew with the latest version? I know I will have to relearn everything from the beginning again when using FileZilla and being somewhat challenged these days at 80y old it will be difficult, so will appreciate any help anyone can give. Audrey

I think I got caught in that 10+ password problem. I've requested to reset my password several times over the past few days and still no e-mail. It's not in any of my spam filters as I keep a pretty constant eye on them On 08/04/2018 07:29 AM, J Taylor` wrote: > My site is online and I have requested a password several times but have > not received it. I get the notice after I request it that if I have not > received it in 15 minutes to try again. I know I am using the right email > address. Who do I contact? > > Thank you, > Jerry Taylor > > _______________________________________________ > Email preferences: http://bit.ly/rootswebpref > Unsubscribe and Archives https://mailinglists.rootsweb.com/listindexes/search/freepages-help > Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: https://ancstry.me/2HDBym9 > Rootsweb Blog: http://rootsweb.blog > RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community > -- "The dog is a gentleman. I hope to go to his heaven, not man's." Mark Twain

I use Kompozer and Filezilla - separately. I update a page in Kompozer and then open Filezilla to upload it. It's just as easy for me that way. Susan On 8/4/2018 9:47 AM, Neil Boyer wrote: > My website has been restored. It is here: > > http://sites.rootsweb.com/~boyerlinks/ > > I'm very pleased that almost everything now works. > > But now I cannot change anything because Filezilla does not let me upload > the changes I have made by using the text editor Kompozer. > > Here's what happens when I try to use Filezilla: > > Host: sftp://sitesuser.rootsweb.com > > Port: 22 > > Username: boyerlinks > > Password: (as given) > > Quickconnect: "Unknown host key" > > Remote site: boyerlinks > > Genealogy > > boyer_easton > > neil.html > > Quickconnect: > > Remote site > > boyerlinks/genealogy.html > > boyer_easton > > (This is on the right side of the screen. On the left side is Local > site:C:\and a list of 20 files. None of the files opens Kompozer to allow me > to edit the site. If I double-click on boyer_easton, it opens up a list of > about 20 text files, but none of those opens up the editor. And so I am > stuck. Nothing happens.) > > Advice? Many thanks in advance. > > Neil > > > > > > > > > > > > > _______________________________________________ > Email preferences: http://bit.ly/rootswebpref > Unsubscribe and Archives https://mailinglists.rootsweb.com/listindexes/search/freepages-help > Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: https://ancstry.me/2HDBym9 > Rootsweb Blog: http://rootsweb.blog > RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community >

Bob, The URL is at the bottom of every email: Unsubscribe and Archives https://mailinglists.rootsweb. com/listindexes/search/freepages-help

My website has been restored. It is here: http://sites.rootsweb.com/~boyerlinks/ I'm very pleased that almost everything now works. But now I cannot change anything because Filezilla does not let me upload the changes I have made by using the text editor Kompozer. Here's what happens when I try to use Filezilla: Host: sftp://sitesuser.rootsweb.com Port: 22 Username: boyerlinks Password: (as given) Quickconnect: "Unknown host key" Remote site: boyerlinks Genealogy boyer_easton neil.html Quickconnect: Remote site boyerlinks/genealogy.html boyer_easton (This is on the right side of the screen. On the left side is Local site:C:\and a list of 20 files. None of the files opens Kompozer to allow me to edit the site. If I double-click on boyer_easton, it opens up a list of about 20 text files, but none of those opens up the editor. And so I am stuck. Nothing happens.) Advice? Many thanks in advance. Neil

My site is online and I have requested a password several times but have not received it. I get the notice after I request it that if I have not received it in 15 minutes to try again. I know I am using the right email address. Who do I contact? Thank you, Jerry Taylor

At 01:16 AM 8/4/2018, Mary Ellen Rossi wrote: >I don't know what's going on. I sent a request to get my page back up but >have heard nothing back. If this is a request for money. then let folks >know. If this is about how many hoops you can jump through, then this is >crazy. You may not hear (receive an email notice), and it can take 2 to 4 weeks for your site to be restored. You can find out if your site is back by checking https://sites.rootsweb.com/~sitename/ where sitename is the name of your account that appears in the URL following the tilde (~). RootsWeb is still free. Pat A.

At 09:46 PM 8/3/2018, Jan Armstrong wrote: >I am still unable to find out if my site is back up. I keep going to >http://sites.rootsweb.com/~janarmstrong. The message I receive is >that I am forbidden from accessing my page. Help please. Thank you That means your site has not yet been restored. You must ASK for it to be restored at https://useraccount.rootsweb.com/websites/restoreWebsite Pat A.

At 09:09 PM 8/3/2018, Gene Leckie wrote: >Having followed most of the dialog regarding >restoring web sites I have successfully had mine >restored. So if possible could I be directed >to the proper group to ask when will "World >Connect" access come about? Any help Appreciated. Thanks World Connect databases are on line at https://wc.rootsweb.com The are working on the programming that will allow you to update your gedcom. Pat A.

Please remove this email address from free pages help request

I don't know what's going on. I sent a request to get my page back up but have heard nothing back. If this is a request for money. then let folks know. If this is about how many hoops you can jump through, then this is crazy.

Probably best to start at Rootsweb blog by search or message. URL is at the bottom of each posting to here. http://rootsweb.blog [http://rootsweb.blog] Bryan On 04-Aug-18 1:10:13 PM, Gene Leckie <genefamilyresearch@gmail.com> wrote: Having followed most of the dialog regarding restoring web sites I have successfully had mine restored.  So if possible could I be directed to the proper group to ask when will "World Connect" access come about?  Any help Appreciated.  Thanks Gene Leckie _______________________________________________ Email preferences: http://bit.ly/rootswebpref Unsubscribe and Archives https://mailinglists.rootsweb.com/listindexes/search/freepages-help Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: https://ancstry.me/2HDBym9 Rootsweb Blog: http://rootsweb.blog RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community

Jan, Did you have an index.htm page, or was the site accessed via another page? Just appears from the Forbidden message, that there is a possibility your site is there, if accessed with the correct url. Barry On 4/08/2018 13:46, Jan Armstrong wrote: > I am still unable to find out if my site is back up. I keep going to http://sites.rootsweb.com/~janarmstrong. The message I receive is that I am forbidden from accessing my page. Help please. Thank you > > Sent from my iPad >

I am still unable to find out if my site is back up. I keep going to http://sites.rootsweb.com/~janarmstrong. The message I receive is that I am forbidden from accessing my page. Help please. Thank you Sent from my iPad > On Jul 24, 2018, at 10:34 AM, freepages-help-request@rootsweb.com wrote: > > Send FREEPAGES-HELP mailing list submissions to > freepages-help@rootsweb.com > > To subscribe or unsubscribe via email, send a message with subject or > body 'help' to > freepages-help-request@rootsweb.com > > You can reach the person managing the list at > freepages-help-owner@rootsweb.com > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of FREEPAGES-HELP digest..." > > When replying to a digest message, quote only the specific message to which you are replying, removing the rest of the digest from your reply. Remember to change the subject of your reply so that it coincides with the message subject to which you are replying. > ***FREEPAGES HELP & FAQ*** > <http://helpdesk.rootsweb.com/FAQ/fpindex.html> > > Today's Topics: > > 1. Re: Searching for my pages - coxheadfamilydata (JFlorian) > 2. Re: Password reset not working (Pat Asher) > 3. Re: Searching for my pages - coxheadfamilydata (Pat Asher) > 4. Re: Searching for my pages - coxheadfamilydata (the cohens) > > > ---------------------------------------------------------------------- > > Date: Tue, 24 Jul 2018 07:21:29 -0400 > From: JFlorian <cageycat@gmail.com> > Subject: [FreeHelp]Re: Searching for my pages - coxheadfamilydata > To: Freepages Web Sites <freepages-help@rootsweb.com> > Message-ID: > <CAE5hz-AkyTJOVhvx1b_OGgE3EWhfUV91ON_QbknKvGEN5VWDNg@mail.gmail.com> > Content-Type: text/plain; charset="UTF-8" > > Bill, > > I think your new address is http://sites.rootsweb.com/~coxheadfamilydata/ > (Is that right Pat?) > > But did you send the form to request it be restored? > The link to the form is at: > http://rootsweb.blog/2018/07/19/getting-into-the-new-version-of-your-hosted-web-site/ > > > Start there. Be patient-- to restore might take some time. Staff is > working on it every day. > > Sign up for updates to the blog. > > Judy > > ------------------------------ > > Date: Tue, 24 Jul 2018 11:44:28 -0400 > From: Pat Asher <pjroots@att.net> > Subject: [FreeHelp]Re: Password reset not working > To: lester.noll@gmail.com, Freepages Web Sites > <freepages-help@rootsweb.com> > Message-ID: <201807241544.w6OFgPHi002639@mx0b-002f8e01.pphosted.com> > Content-Type: text/plain; charset="iso-8859-1"; format=flowed > > At 07:05 PM 7/23/2018, Les Noll wrote: >> I've tried the password reset numerous times >> over several days with the two most likely email >> addresses that I used to set up the site. Of >> course, I created it a long time ago and I just >> don't remember. I've also verified that the >> reset emails did not go into the spam folder. >> >> My site is up. >> >> http://sites.rootsweb.com/~lnoll/ > > > Write to annerootsweb@gmail.com > > She can assist you with updating the email for your account. > > > Pat A. > > > ------------------------------ > > Date: Tue, 24 Jul 2018 11:55:16 -0400 > From: Pat Asher <pjroots@att.net> > Subject: [FreeHelp]Re: Searching for my pages - coxheadfamilydata > To: Freepages Web Sites <freepages-help@rootsweb.com> > Message-ID: <201807241555.w6OFkdnM005895@mx0b-002f8e01.pphosted.com> > Content-Type: text/plain; charset="us-ascii"; format=flowed > > You're right Judy. His site http://sites.rootsweb.com/~coxheadfamilydata/ > has not yet been restored, and that is the first step in regaining access. > > The form to request your site be restored is > https://useraccount.rootsweb.com/websites/restoreWebsite > > Pat A. > > > > At 07:21 AM 7/24/2018, JFlorian wrote: >> Bill, >> >> I think your new address is http://sites.rootsweb.com/~coxheadfamilydata/ >> (Is that right Pat?) >> >> But did you send the form to request it be restored? >> The link to the form is at: >> http://rootsweb.blog/2018/07/19/getting-into-the-new-version-of-your-hosted-web-site/ >> >> >> Start there. Be patient-- to restore might take some time. Staff is >> working on it every day. >> >> Sign up for updates to the blog. >> >> Judy >> >> _______________________________________________ >> Email preferences: http://bit.ly/rootswebpref >> Unsubscribe and Archives >> https://mailinglists.rootsweb.com/listindexes/search/freepages-help >> Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: >> https://ancstry.me/2HDBym9 >> Rootsweb Blog: http://rootsweb.blog >> RootsWeb is funded and supported by Ancestry.com and our loyal >> RootsWeb community > > ------------------------------ > > Date: Tue, 24 Jul 2018 11:34:54 -0500 > From: the cohens <the.cohens.in.california@gmail.com> > Subject: [FreeHelp]Re: Searching for my pages - coxheadfamilydata > To: Freepages Web Sites <freepages-help@rootsweb.com>, > billrover@gmail.com > Message-ID: > <CABkUD9=6+6PquEq-g3eMxoZema-AUKG_ihkgeCYT-jQDZ95qFg@mail.gmail.com> > Content-Type: text/plain; charset="UTF-8" > > Dear Bill, > > As others have said, our sites cannot be brought back on reliably > until we request that they be brought back up. And, at least to start > with, the URLs for them will be different than the old URLs that we > have bookmarked. > > I believe that the rootsweb team is sometimes accidentally bringing > some of our old pages back online temporarily at the old URLs as they > do testing, and that you may have reached your pages during one of > those brief periods. The same thing happened to me last week, I was > able to visit some of my pages at the old freepages URLs, but by the > next day, they were gone and I was taken to ancestry.com when I > clicked on the same links. > > So follow the instructions given in other replies if you want your > site to be brought back online. Your first step will be to make an > official request that your site be brought back online. Then it may > take a few weeks for your site to be brought online. You should > receive email notification when that happens, but you will also be > able to see when it gets back online by going to the new URL for your > site, before that email arrives. I believe your new URLs (if the old > URLS you provided are correct) will be > https://www.rootsweb.com/~coxheadfamilydata/ and also > https://sites.rootsweb.com/~coxheadfamilydata/. > > Anne Mitchell, who is in charge of the RootsWeb Team, has written in > the rootsweb blog at http://blog.rootsweb.com that they plan on > restoring the old URLs. But right now, you have to use the new URLs. > > Once your site is back online at one of the new URLs, then you must > request a password reset using the links you can find in other threads > here and in the blog. And then you can upload revised copies of your > pages via SFTP. > > If you have problems with any of the steps to get access to your site > back, ask for more help here so people can try to make things more > clear for you. > > I believe your site was back online at the old URLS for most of 2017, > but maybe you did not try to visit then. At some time around summer > of 2016, as I recall, our sites were offline for a little while, and > that may be when you tried before, but they were all back up in 2017 > at our old URLs until Ancestry took them all offline in December 2017 > for a security upgrade. There had been a security breach at another > part of rootsweb, and they decided to upgrade all of rootsweb at that > time, to make sure we and our visitors would be able to use the site > safely. > >> On 7/24/18, billrover@gmail.com <billrover@gmail.com> wrote: >> Can someone please help. I've been trying for the past 2 years trying to >> find my pages. >> I know they were taken out . now I noted that some are back. Can some please >> explain how to find hem >> I'm an old timer and not very savvy with directions, so please make it easy >> for me >> My pages used to be at this address: >> freepages.genealogy.rootsweb.ancestry.com/¬coxheadfamilydata/ >> >> Many thanks >> William / Bill > > ------------------------------ > > Subject: Digest Footer > > -To contact the freepages-help list administrator, send an email to freepages-help-admin@rootsweb.com. > -To post a message to the freepages-help mailing list, send an email to freepages-help@rootsweb.com. > __________________________________________________________ > To unsubscribe from the list, please send an email to freepages-help-leave@rootsweb.com with the word "unsubscribe" without the quotes in the subject and the body of the email with no additional text. > > ------------------------------ > > End of FREEPAGES-HELP Digest, Vol 13, Issue 106 > ***********************************************

Having followed most of the dialog regarding restoring web sites I have successfully had mine restored.  So if possible could I be directed to the proper group to ask when will "World Connect" access come about?  Any help Appreciated.  Thanks Gene Leckie

At 01:56 PM 8/3/2018, dmunger@zianet.com wrote: >Our genealogy web site is back up and available. However we are >unable to change our pass word as required. The person that created >the we page originally has passed and no longer has a valid email >address. How do we get this account transferred to another name and >be able to change the password. The site is http://sites.rootsweb.com/~nmscgs2/ Write to annerootsweb@gmail.com including complete details -- account name, former owner and email, and former password if known. However, Anne will only be available on a limited basis next week so it may be the following week starting 8/13 before she can get back to you. Pat A.

Try here for a start  http://rootsweb.blog/2018/07/19/getting-into-the-new-version-of-your-hosted-web-site/ [http://rootsweb.blog/2018/07/19/getting-into-the-new-version-of-your-hosted-web-site/] Bryan On 04-Aug-18 5:56:42 AM, dmunger@zianet.com <dmunger@zianet.com> wrote: Our genealogy web site is back up and available. However we are unable to change our pass word as required. The person that created the we page originally has passed and no longer has a valid email address. How do we get this account transferred to another name and be able to change the password. The site is http://sites.rootsweb.com/~nmscgs2/ Thanks D _______________________________________________ Email preferences: http://bit.ly/rootswebpref Unsubscribe and Archives https://mailinglists.rootsweb.com/listindexes/search/freepages-help Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: https://ancstry.me/2HDBym9 Rootsweb Blog: http://rootsweb.blog RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community

Our genealogy web site is back up and available. However we are unable to change our pass word as required. The person that created the we page originally has passed and no longer has a valid email address. How do we get this account transferred to another name and be able to change the password. The site is http://sites.rootsweb.com/~nmscgs2/ Thanks D

Thank you Anne, Pat, Tracy, Bryan and everyone else who helped. I was finally able to access my sites after the last password change. FYI: sitesuser.rootsweb.com port 22 user: yvonne remote directory: /yvonne/public_html password IN! Now on to the task of updating my pages. Thanks again! Y. Yvonne Bowers Listmom, Boardmom, Webmom Rootsweb since 1997