You did not include a url so this is just a guess. Is this yours http://freepages.misc.rootsweb.ancestry.com/~vstern/ If so, this is your history directory which shows http://freepages.history.rootsweb.ancestry.com/~vstern/ If not the correct url, what is it. pat -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Vanessa Stern via Sent: Thursday, May 5, 2016 1:15 PM To: [email protected] Subject: [FreeHelp] correct URL I have been using my Freepages for years, but only the misc directory. I would now like to use the history directory. I've uploaded a small sample file, but I don't seem to be able to access it. No matter what I try, I get an error message. Is this something that's my fault or related to the recent outage? Vanessa

I have been using my Freepages for years, but only the misc directory. I would now like to use the history directory. I've uploaded a small sample file, but I don't seem to be able to access it. No matter what I try, I get an error message. Is this something that's my fault or related to the recent outage? Vanessa --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus

At 10:56 AM 4/29/2016, Roger P. Hendrix via wrote: >I tried to access the following web address and it failed: > >http://accounts.rootsweb.ancestry.com/ > >Where does one go to request a new freepages account? The announcement at <http://rootsweb.custhelp.com/> says the tool is not working. Try writing to [email protected] Pat A.

If you already have an account, you cannot request another one. At the present time, the request for new sites is not working and I doubt that right now it has a very high priority on being fixed. Just my two cents. pat

This is what I found: "Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log. Apache/2.2.15 (CentOS) Server at accounts.rootsweb.ancestry.com Port 80" You might want to try again later. Kind regards, Heidi Boos-Utley Email: [email protected] URL: http://freepages.genealogy.rootsweb.ancestry.com/~heidisfamily ----------------------------------------------------------------------------------------------------------------------- -----Original Message----- From: Roger P. Hendrix via Sent: Friday, April 29, 2016 09:56 To: [email protected] Subject: [FreeHelp] How to Create a New Freepages Account Greetings: I tried to access the following web address and it failed: http://accounts.rootsweb.ancestry.com/ Where does one go to request a new freepages account? ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

Greetings: I tried to access the following web address and it failed: http://accounts.rootsweb.ancestry.com/ Where does one go to request a new freepages account?

Thanks to all for the suggestions. I found the coding problem, a missing space between attributes. Now it uploaded. Odd that last time I uploaded, before the freepages crash, it accepted the pages, but now is stricter. http://freepages.genealogy.rootsweb.ancestry.com/~holdridge/albums/photoalbum.html Cindy Valerie, The page I am trying to upload would replace the album page that does not have the link. <http://freepages.genealogy.rootsweb.ancestry.com/~holdridge/census/holdridgecensus.html>The new page does have a link to an album. I just can't get it to upload with my other page changes. JFlorian, I have not used file manager in many years. I suppose I could delete and replace the page one time using File Manager, but then the next time I try to update the website wouldn't I have the same problem with this album page not updating? Thanks for the suggestions, Cindy Subject: Re: [FreeHelp] Restoring missing pages Hi Cindy, Looking at the page source I notice that for the last two album images you have not included the the link to the file, i.e. <td><a href="../nameoffile.html <http://freepages.genealogy.rootsweb.ancestry.com/~holdridge/census/holdridgecensus.html> " Could it be this that's causing the problem? Valerie On 20 April 2016 at 00:54, JFlorian via <[email protected]> wrote: > Hi, > > Rather than the aggravation about the code, it might be simpler to use > Freepages File Manager. Delete the wrong file. Upload the good file. > > Judy > > ------------------------------- > > I have tried 4-5 times to publish my website to update pages that were added after the Rootsweb last backup/restore date (June?). Some of my updates were successful, but at least one page just will not update. I have tried to view it with Firefox, and IE, on two different computers and my I-Pad. I emptied the cache. Nothing seems to work. I know that it was on the site in October, I checked the Way Back site. I did not make any changes to the code before I tried to upload it again. Can someone please take a look at this URL http://freepages.genealogy.rootsweb.ancestry.com/~holdridge/albums/photoalbum.html on the Way Back machine, October 13, 2015 and tell me if you see anything in the code that would cause a probem now trying to upload it? On the bottom row of album images, the middle one is labelled "Fork Shoals Baptist Church Cemetery" and should link to this page, http://freepages.genealogy.rootsweb.ancestry.com/~holdridge/cemetery/forkshoals/forkshoals.html On my live updated website, the album page still looks like this, without the label and link. http://freepages.genealogy.rootsweb.ancestry.com/~holdridge/albums/photoalbum.html But the Fork Shoals Cemetery page did update. Odd that one uploaded and the other didn't. Thank you, Cindy Holdridge Smith Holdridge Family Genealogy http://freepages.genealogy.rootsweb.ancestry.com/~holdridge/ --Forwarded Message Attachment-- From: [email protected] To: [email protected] Date: Sun, 24 Apr 2016 11:46:35 -0400 Subject: Re: [FreeHelp] Restoring Pages Check the settings in your FTP client. It may be changing the read/write permissions when you upload, thus preventing you from overwriting your own file(s) the next time you try to upload. Pat A. At 11:18 AM 4/24/2016, you wrote: >Valerie, > >The page I am trying to upload would replace the album page that >does not have the link. ><http://freepages.genealogy.rootsweb.ancestry.com/~holdridge/census/holdridgecensus.html>The >new page does have a link to an album. I just can't get it to upload >with my other page changes. > >JFlorian, > >I have not used file manager in many years. I suppose I could >delete and replace the page one time using File Manager, but then >the next time I try to update the website wouldn't I have the same >problem with this album page not updating? > >Thanks for the suggestions, --Forwarded Message Attachment-- From: [email protected] CC: [email protected] To: [email protected] Date: Sun, 24 Apr 2016 20:51:29 -0400 Subject: Re: [FreeHelp] Restoring Pages Whether it would still be a problem later is anyone's guess. But sometimes, you have to force PCs and websites to do what you want. For example, Filezilla on my sites SAYS it deletes files/folders from RW/freepages. But something with RW still keeps old stuff. File Manager is more direct to RW-- it seems to accept "delete" better from there. I dunno why. I just found it easier to work around the issue than keep banging my head against the wall trying to figure it out.

Hello Pat, Many thanks for you assistance, I shall now hopefully be able to make required changes to the website. You kindly wrote: If you still have access to the email account you used to request your Freepages web space, you can retrieve your account info from <http://passwordcentral.rootsweb.ancestry.com/> If your email has changed, you will need to write to [email protected] Be sure to include both your old and new email address. Pat A. -- Best regards, Tony mailto:[email protected] Bright, Victoria, Australia.

Tuesday, April 26, 2016 Hello , Can someone please offer some assistance; After a rather prolonged period of absence I have returned to my freepages website to find that the gremlins have struck! I cannot remember my FTP information required to gain access, it is more that a decade since the site was compiled. Can someone please give me some advice? -- Best regards, Tony mailto:[email protected]

Oops, on my comment: No and yes. It WILL completely delete one whole FOLDER at once.. Be careful in choosing -- it really does delete in one second. I meant to include, you can delete files too, but that is one by one, by one, by one.... OMG so old fashioned... it's misery, but it works. Judy

Lonnie Fink asked: Can one use fileman to upload a whole folder with many files within it at one operation. No. But, it is better than never uploading anything because ftp programs fail. Or do,they have to be uploaded one at a time? Not exactly "one at a time". At the bottom, left, make sure to change the number of files. HOWEVER, RW File Manager is like inviting a 90-yr old Auntie to a Thanksgiving feast-- if you pile her plate full, she might not digest it well. But if you give her smaller amounts, she'll be able to chew it over. So limit how many big-big files you upload at once. You can do perhaps 10-12 small files at once. Can one use fileman to delete many files or all the files on server at once or only one at a time? No and yes. It WILL completely delete one whole FOLDER at once.. Be careful in choosing -- it really does delete in one second. I have a local copy in one folder, can I delete all the files using fileman on the server,... Yes, by folders... and by individual files. then just upload the whole local folder? NO. See above. The BEST thing to do to learn about File Manager is to create a local copy of 1 folder, say "test" and one file page called "test_fm.html". Then practice. If you create a File Manager FOLDER (directory), you MUST make sure what directory (folder) you are "in". So let's say you make "test" folder (dir), then click on it to open it. NOW upload "test.fm" page. OR, upload test_fm.htm/l without opening any user-created folder-- that puts it under your main site, like where your index.htm/l page will go. After uploading your test_fm.htm page to the main site, click the radio button next to it. Go down and click Delete file. Confirm delete. After uploading the test FOLDER/Dir, with your test page inside, you can do delete one of two ways-- 1. Open the folder, highlight the FILE (radio button), go down and click delete FILE. or 2. To get rid of the test folder and ALL pages inside, click on the radio button next to the closed test folder-- go down and click delete of a sub-Directory. I suggest practicing with your test Dir/Folder and your test_fm.html file, learning how to make a folder, sub-folders, page in folder, and page under the main directory. I practiced until I was utterly bored and frustrated. THEN, try deleting an unimportant file, and reupload just that one unimportant file. Once you get comfortable with File Manager, try blasting away a directory that contains a small number of files...recreate the directory...open it...reupload the files for that folder. I know it sounds like a pain. It is. But I did it with a large site. ALSO, you could try setting up Filezilla. Try uploading the test_fm.html file using Filezilla. If that works, go back to file manager, delete a whole folder. Go to Filezilla and upload that folder. Repeat for each folder. OR delete everything EXCEPT your index.html file using file manager, and go to Filezilla to reupload the whole site (or upload it in parts). I've done all these methods. I most prefer deleting with File Manager, and uploading with Filezilla. I got scared, so I've done it in "parts". But after doing it so much, I do the whole thing on FM (except deleting the index file) and let Filezilla work on uploading it all, overwriting the index file. Judy

Pat Geary's tutorial for using File Manager is <http://freepages.genealogy.rootsweb.ancestry.com/~gearyfamily/rootsweb-file-manager.html> Pat A. At 06:31 AM 4/26/2016, Lonnie Fink via wrote: >My ftp program quit working after the hiccough! No resolution from >rootsweb and experts here were not able to resolve. > > Can one use fileman to upload a whole folder with many files > within it at one operation. Or do,they have to be uploaded one at a time? >Can one use fileman to delete many files or all the files on server >at once or only one at a time? > >I have a local copy in one folder, can I delete all the files using >fileman on the server, then just upload the whole local folder? >This might be a workable route if I never can get my ftp program >working again. > >Can someone show me examples how to,do this?

If you still have access to the email account you used to request your Freepages web space, you can retrieve your account info from <http://passwordcentral.rootsweb.ancestry.com/> If your email has changed, you will need to write to [email protected] Be sure to include both your old and new email address. Pat A. At 06:15 AM 4/26/2016, Tony via wrote: >Tuesday, April 26, 2016 > >Hello , > > Can someone please offer some assistance; >After a rather prolonged period of absence I have returned to my >freepages website to find that the gremlins have struck! >I cannot remember my FTP information required to gain access, it is >more that a decade since the site was compiled. >Can someone please give me some advice? > > > >-- >Best regards, > Tony mailto:[email protected] > > >------------------------------- >To unsubscribe from the list, please send an email to >[email protected] with the word 'unsubscribe' >without the quotes in the subject and the body of the message

Mailmerge forms have not been working for several months, since the Captcha script was broken. Previously, that script was not recognizing a correct entry and would simply return to the Captcha entry form. Something was changed since the Captcha entry is no longer even displayed and attempting to submit produces an error page, but the HelpDesk has told us they do not have a time frame as to when it will be fixed. Pat A. At 05:02 AM 4/26/2016, Chiara2 via wrote: >Since the Freepages server was fixed, the Family Data form (which worked >fine until then) no longer works. I have tried everything I can think of, >gone through all of the (contradictory) Mailmerge instructions and am still >getting the "File not found" error when I hit "submit" at the bottom of the >page, when I test it. I know it's a lot to ask, but would anyone be >willing to take a look at my coding for me? > >URL of the Chute Home page is >http://freepages.genealogy.rootsweb.ancestry.com/~chute/ghtindex.htm > >The relevant files are: worksheet.txt, form1.htm, and the link to the >form is accessed on the Home page, under "Category Links", middle column: >"The online family records _Worksheet_ >(file:///C:/Users/Jackie/Desktop/Desktop%20Sort%20File/Chute%20Family%20Web%20Site%20Restored/form1.htm) >is not >working at this time. This form may be opened and completed manually and >e-mailed back to me. I do apologize for the inconvenience." > >Thank you for any assistance you can provide. > > > > >------------------------------- >To unsubscribe from the list, please send an email to >[email protected] with the word 'unsubscribe' >without the quotes in the subject and the body of the message

http://newsfeed.rootsweb.com/th/read/GACLARKE/2004-08/1091932490 Maybe this will help? Sorry forgot to add this Url in last post. Jill > On 25 Apr 2016, at 22:19, Jill Muir via <[email protected]> wrote: > > Vivian, is this your website mentioned in this newsfeed? > > Jill > > > > > > > >> On 25 Apr 2016, at 18:04, vtoole via <[email protected]> wrote: >> >> Does anyone have any ideas on how to get my web page reposted to the free >> pages. My computer engineer son was home this weekend. He took a look at >> the situation. We still could not get any results. We put it up in >> September and it was not restored after rootsweb.com for the most part had >> been back up and running again after the recent crash. My son does more >> computer hardware and does not do much anymore with software. >> >> Was able to get my account to more or less work. It says I am subscribed to >> 42 e-mail lists and that I have a free pages space. I was able to get back >> my user name and password on the free page space. Yet the page I get up >> says it can't be found. When I tried to start over and subscribe to a new >> space, I got a computer error on rootsweb.com part. At least that is what >> it looked like. I am getting a few more postings from the e-mail lists. >> Not nearly has many as a few years ago when I would get a dozen or more >> every day. >> >> Vivian Cates, Alto, Texas 1-936-858-3801 >> >> >> >> ------------------------------- >> To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message > > > > ------------------------------- > To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

My ftp program quit working after the hiccough! No resolution from rootsweb and experts here were not able to resolve. Can one use fileman to upload a whole folder with many files within it at one operation. Or do,they have to be uploaded one at a time? Can one use fileman to delete many files or all the files on server at once or only one at a time? I have a local copy in one folder, can I delete all the files using fileman on the server, then just upload the whole local folder? This might be a workable route if I never can get my ftp program working again. Can someone show me examples how to,do this? Lonnie fink [email protected] > On Apr 26, 2016, at 3:01 AM, [email protected] wrote: > > Hi Vivian, > > I know it is old fashioned but Freepages FileManager will at least let you > upload directly. Sometimes, computers are a pain..one little thing wrong > takes a zillion hours to troubleshoot. So I try to "trick" the computers > to do what I want, meaning, give it something it understands and see if it > works. > > So uploading your index.htm/l file via File Manager should make it visible > that you have a page on a website. If that works, then, try uploading one > folder and check it on the web. If that works, try your ftp program. If > the program fails, go back to File Manager and upload the rest. > > Judy

Since the Freepages server was fixed, the Family Data form (which worked fine until then) no longer works. I have tried everything I can think of, gone through all of the (contradictory) Mailmerge instructions and am still getting the "File not found" error when I hit "submit" at the bottom of the page, when I test it. I know it's a lot to ask, but would anyone be willing to take a look at my coding for me? URL of the Chute Home page is http://freepages.genealogy.rootsweb.ancestry.com/~chute/ghtindex.htm The relevant files are: worksheet.txt, form1.htm, and the link to the form is accessed on the Home page, under "Category Links", middle column: "The online family records _Worksheet_ (file:///C:/Users/Jackie/Desktop/Desktop%20Sort%20File/Chute%20Family%20Web%20Site%20Restored/form1.htm) is not working at this time. This form may be opened and completed manually and e-mailed back to me. I do apologize for the inconvenience." Thank you for any assistance you can provide.

Hi Jill, She is trying to re-upload her website after RW's hardware failure. :-( The site is there, just no pages. Judy

Vivian, is this your website mentioned in this newsfeed? Jill > On 25 Apr 2016, at 18:04, vtoole via <[email protected]> wrote: > > Does anyone have any ideas on how to get my web page reposted to the free > pages. My computer engineer son was home this weekend. He took a look at > the situation. We still could not get any results. We put it up in > September and it was not restored after rootsweb.com for the most part had > been back up and running again after the recent crash. My son does more > computer hardware and does not do much anymore with software. > > Was able to get my account to more or less work. It says I am subscribed to > 42 e-mail lists and that I have a free pages space. I was able to get back > my user name and password on the free page space. Yet the page I get up > says it can't be found. When I tried to start over and subscribe to a new > space, I got a computer error on rootsweb.com part. At least that is what > it looked like. I am getting a few more postings from the e-mail lists. > Not nearly has many as a few years ago when I would get a dozen or more > every day. > > Vivian Cates, Alto, Texas 1-936-858-3801 > > > > ------------------------------- > To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

Hi Vivian, I know it is old fashioned but Freepages FileManager will at least let you upload directly. Sometimes, computers are a pain..one little thing wrong takes a zillion hours to troubleshoot. So I try to "trick" the computers to do what I want, meaning, give it something it understands and see if it works. So uploading your index.htm/l file via File Manager should make it visible that you have a page on a website. If that works, then, try uploading one folder and check it on the web. If that works, try your ftp program. If the program fails, go back to File Manager and upload the rest. Judy