> On Aug 2, 2018, at 2:36 PM, Pat Asher <pjroots@att.net> wrote: > > At 03:10 PM 8/2/2018, Yvonne Bowers wrote: >> Hi Anne, >> >> I’m still struggling. I did not send in a request to have my sites restored and I got no notification from Rootsweb at all. I just tested my sites and they were up. So now I’m trying to access them through FileZilla and am getting the following error: >> >> Error: Disconnected: No supported authentication methods available (server sent: publickey,gssapi-keyex,gssapi-with-mic) > > Did you change your connection from ftp to sftp? The new security protocols for our servers require SecureFileTransferProtocol (SFTP not FTP) Yes I did. I’ve only been using sftp. > >> Error: Could not connect to server >> >> I have repeatedly changed my password and it’s now a 13 character PW as instructed. My sites were under ~yvonne but my username is ybowers so I’m not sure which one to use. >> >> I requested a password change from Rootsweb thinking maybe that link might work better than just changing it on my profile. I never received an email at my registered email address but the link said if I didn’t received an email after 15 minutes just go ahead and change it so I did. > > Yvonne, are you referring to MY PROFILE for your Ancestry.com account? That has nothing to do with your RootsWeb hosted sites. > Your account name/userid for your HOSTED website is the account name that appears in the URL when you access the site. If your site appears at sites.rootsweb.com/~yvonne > then your accountname/userid is "yvonne" without the quotes. > No I am not using my Ancestry account. My username for Ancestry is YvonneinSonoma. I should not have used the word “profile.” I was referring to the account tab found on the admin page for the mailing lists I administer. Curious, though, about yvonne. That was the name given to my pages eons ago. In the old system it was ~yvonne and on my sites it appears that way but is not my username. > >> Is the error above a function of something I am doing wrong? Do I need to request anything from Rootsweb directly? Do you see me up and active under either ~yvonne or ybowers? One of my websites is http://sites.rootsweb.com/~yvonne/norcallib.html <http://sites.rootsweb.com/~yvonne/norcallib.html>. > > Go to http://sites.rootsweb.com/~pasher for instructions on how to reset your password for accessing your account via SFTP, which will allow you to update it I’ve already been using your page as a resource but haven’t had any luck. > > Pat A. > _______________________________________________ > Email preferences: http://bit.ly/rootswebpref > Unsubscribe and Archives https://mailinglists.rootsweb.com/listindexes/search/freepages-help > Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: https://ancstry.me/2HDBym9 > Rootsweb Blog: http://rootsweb.blog > RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community

At 03:10 PM 8/2/2018, Yvonne Bowers wrote: >Hi Anne, > >I’m still struggling. I did not send in a >request to have my sites restored and I got no >notification from Rootsweb at all. I just >tested my sites and they were up. So now I’m >trying to access them through FileZilla and am getting the following error: > >Error: Disconnected: No supported >authentication methods available (server sent: >publickey,gssapi-keyex,gssapi-with-mic) Did you change your connection from ftp to sftp? The new security protocols for our servers require SecureFileTransferProtocol (SFTP not FTP) >Error: Could not connect to server > >I have repeatedly changed my password and it’s >now a 13 character PW as instructed. My sites >were under ~yvonne but my username is ybowers so >I’m not sure which one to use. > >I requested a password change from Rootsweb >thinking maybe that link might work better than >just changing it on my profile. I never >received an email at my registered email address >but the link said if I didn’t received an >email after 15 minutes just go ahead and change it so I did. Yvonne, are you referring to MY PROFILE for your Ancestry.com account? That has nothing to do with your RootsWeb hosted sites. Your account name/userid for your HOSTED website is the account name that appears in the URL when you access the site. If your site appears at sites.rootsweb.com/~yvonne then your accountname/userid is "yvonne" without the quotes. >Is the error above a function of something I am >doing wrong? Do I need to request anything from >Rootsweb directly? Do you see me up and active >under either ~yvonne or ybowers? One of my >websites is >http://sites.rootsweb.com/~yvonne/norcallib.html ><http://sites.rootsweb.com/~yvonne/norcallib.html>. Go to http://sites.rootsweb.com/~pasher for instructions on how to reset your password for accessing your account via SFTP, which will allow you to update it Pat A.

Hi Anne, I’m still struggling. I did not send in a request to have my sites restored and I got no notification from Rootsweb at all. I just tested my sites and they were up. So now I’m trying to access them through FileZilla and am getting the following error: Error: Disconnected: No supported authentication methods available (server sent: publickey,gssapi-keyex,gssapi-with-mic) Error: Could not connect to server I have repeatedly changed my password and it’s now a 13 character PW as instructed. My sites were under ~yvonne but my username is ybowers so I’m not sure which one to use. I requested a password change from Rootsweb thinking maybe that link might work better than just changing it on my profile. I never received an email at my registered email address but the link said if I didn’t received an email after 15 minutes just go ahead and change it so I did. Is the error above a function of something I am doing wrong? Do I need to request anything from Rootsweb directly? Do you see me up and active under either ~yvonne or ybowers? One of my websites is http://sites.rootsweb.com/~yvonne/norcallib.html <http://sites.rootsweb.com/~yvonne/norcallib.html>. Someone mentioned webring. That goes back years (decades?) but I can’t get rid of it until I can access my pages to update. Thanks! Y. Yvonne Bowers LIstmom, Webmom, Boardmom Rootsweb Since 1997 > On Aug 2, 2018, at 10:28 AM, Anne Mitchell <annerootsweb@gmail.com> wrote: > > Your account is on the list. > > Check it early next week. > > Anne > > On Thu, Aug 2, 2018 at 9:58 AM, Vanessa Stern <vrstern@earthlink.net> wrote: > >> I requested that my site(s) be restored a couple of weeks ago and haven't >> received an email. I tried them anyway and always got a "access forbidden" >> message. I just tried again and they redirect to >> https://www.ancestry.com/. An example is http://freepages.genealogy.roo >> tsweb.ancestry.com/~vstern. Is this just part of the process? My email >> address is vrstern@earthlink.net if someone could look at it. >> >> Vanessa >> >> >> --- >> This email has been checked for viruses by Avast antivirus software. >> https://www.avast.com/antivirus >> >> _______________________________________________ >> Email preferences: http://bit.ly/rootswebpref >> Unsubscribe and Archives https://mailinglists.rootsweb. >> com/listindexes/search/freepages-help >> Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: >> https://ancstry.me/2HDBym9 >> Rootsweb Blog: http://rootsweb.blog >> RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb >> community >> > > _______________________________________________ > Email preferences: http://bit.ly/rootswebpref > Unsubscribe and Archives https://mailinglists.rootsweb.com/listindexes/search/freepages-help > Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: https://ancstry.me/2HDBym9 > Rootsweb Blog: http://rootsweb.blog > RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community

Are you by any chance using frames on your site? If so that will account for the double footers. Pat -----Original Message----- From: Susan W Pieroth [mailto:pieroth@ix.netcom.com] Sent: Thursday, August 2, 2018 11:35 AM To: Freepages Web Sites <freepages-help@rootsweb.com>; Anne Gillespie Mitchell <annegmitchell@gmail.com> Subject: [FreeHelp]Re: Bug in Website or Ancestry Footer? I clicked on the link in the message and all was well, but when removed norcallib.html to get just http://sites.rootsweb.com/~yvonne/ I was redirected to: http://hub.computersninternet.org/hub/rootswebmaillist?w=1536;rh=http%3a%2f%2fsites%2erootsweb%2ecom%2f%7eyvonne%2f;rd=1 All future attempts go to http://www.webring.org/l/rd?ring=rootswebmaillist;id=119;url=http%3A%2F%2Fsites%2Erootsweb%2Ecom%2F%7Eyvonne%2F The web page is seen in the second link, but Ancestry footer is at the top of the page, as well as the bottom. Susan

Your account is on the list. Check it early next week. Anne On Thu, Aug 2, 2018 at 9:58 AM, Vanessa Stern <vrstern@earthlink.net> wrote: > I requested that my site(s) be restored a couple of weeks ago and haven't > received an email. I tried them anyway and always got a "access forbidden" > message. I just tried again and they redirect to > https://www.ancestry.com/. An example is http://freepages.genealogy.roo > tsweb.ancestry.com/~vstern. Is this just part of the process? My email > address is vrstern@earthlink.net if someone could look at it. > > Vanessa > > > --- > This email has been checked for viruses by Avast antivirus software. > https://www.avast.com/antivirus > > _______________________________________________ > Email preferences: http://bit.ly/rootswebpref > Unsubscribe and Archives https://mailinglists.rootsweb. > com/listindexes/search/freepages-help > Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: > https://ancstry.me/2HDBym9 > Rootsweb Blog: http://rootsweb.blog > RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb > community >

I just did a request to change the password and I received a correct link and was able to change my password. What isn't working? Anne On Thu, Aug 2, 2018 at 6:42 AM, Wayne Setzer <wsetzer@hotmail.com> wrote: > Thanks Judy, > > Yes I saw the blog from Anne late last night and was able to change my > password correctly and access my web pages via filezilla. Also this > morning I find my SSI's now working. Did notice that the request to > change password reply has not been corrected as of this morning. Still > missing the period. > Now to update all my pages as I have made many changes since > Rootsweb.com was taken down. > Hope to have all pages updated within a few days. Website is > https://sites.rootsweb.com/~wlsetzer > Wayne > --------------------------------------------------------------------- > > Date: Wed, 1 Aug 2018 21:40:21 -0400 > > From: JFlorian <cageycat@gmail.com> > > Subject: [FreeHelp]Re: A user comments on the rootsweb problems > > To: Freepages Web Sites <freepages-help@rootsweb.com> > > Message-ID: > > <CAE5hz-D=eUKGQiZSi=Ei6xcnOfxz0z-aXjmdZs89cDh9vGok0g@mail. > gmail.com> > > Content-Type: text/plain; charset="UTF-8" > > > > Hi Wayne, > > > > Did you see a message from Anne earlier today saying that folks who can't > > sign in should change their passwords? > > > > Judy > > > > ------------------------------ > > > > > > > _______________________________________________ > Email preferences: http://bit.ly/rootswebpref > Unsubscribe and Archives https://mailinglists.rootsweb. > com/listindexes/search/freepages-help > Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: > https://ancstry.me/2HDBym9 > Rootsweb Blog: http://rootsweb.blog > RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb > community >

I requested that my site(s) be restored a couple of weeks ago and haven't received an email. I tried them anyway and always got a "access forbidden" message. I just tried again and they redirect to https://www.ancestry.com/. An example is http://freepages.genealogy.rootsweb.ancestry.com/~vstern. Is this just part of the process? My email address is vrstern@earthlink.net if someone could look at it. Vanessa --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus

I clicked on the link in the message and all was well, but when removed norcallib.html to get just http://sites.rootsweb.com/~yvonne/ I was redirected to: http://hub.computersninternet.org/hub/rootswebmaillist?w=1536;rh=http%3a%2f%2fsites%2erootsweb%2ecom%2f%7eyvonne%2f;rd=1 All future attempts go to http://www.webring.org/l/rd?ring=rootswebmaillist;id=119;url=http%3A%2F%2Fsites%2Erootsweb%2Ecom%2F%7Eyvonne%2F The web page is seen in the second link, but Ancestry footer is at the top of the page, as well as the bottom. Susan On 8/2/2018 12:42 AM, Yvonne Bowers wrote: > After great advice off and on-list, I had a 14 character password and am using FileZilla instead of Dreamweaver CS5 to connect to the servers. > > Again using SFTP - SSH File Transfer Protocol; sitesuser.rootswebl.com,logon type Normal, User ybowers, new 14-character password on Port 22 > I am continually getting: > > Error: Disconnected: No supported authentication methods available (server sent: publickey,gssapi-keyex,gssapi-with-mic) > Error: Could not connect to server > > Would greatly appreciate some additional help. > > Also, my sites are all active but I never got any kind of a letter fromRootsweb. Was I supposed to? They are my sites - here’s an example of one of the URLS > > http://sites.rootsweb.com/~yvonne/norcallib.html > > BTW, I also tried ~yvonne instead of ybowers. No go. > > Thank you all! > > Y. > > > > > Yvonne Bowers > Listmom, Boardmom, Webmom > Rootsweb since 1997 > > > > > _______________________________________________ > Email preferences: http://bit.ly/rootswebpref > Unsubscribe and Archives https://mailinglists.rootsweb.com/listindexes/search/freepages-help > Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: https://ancstry.me/2HDBym9 > Rootsweb Blog: http://rootsweb.blog > RootsWeb is funded and supported by Ancestry.com and our loyal RootsWebcommunity >

They must have fixed it because I just requested change password links for my accounts and the links were all correct -- they included the period. Pat A. At 10:57 AM 8/2/2018, Wayne Setzer wrote: >Pat, here is email I received back from Rootsweb this morning when I >requested to change my password. > > >This email address was used to request changing the password for one >or more administrator accounts for a web site hosted at Rootsweb. In >red is where the period is missing. I am not showing the completed >link as on the part in red is incorrect. > >If you did not make this request, you may safely ignore this message. > >Below is a link that will take you to a page to change the password >for your account: > >Change password for account: wlsetzer >https://useraccountrootsweb.com/websites/changePassword?requestId= > >This password change link will expire in one hour.

Hi Pat, The missing period is between useraccount and rootsweb.com It is in the URL that Roots sends out to us after we have requested a password change and have replied with our Email address. Then Roots sends out a very, super long URL, with the missing period, so we can click on the URL and go to the webpage where we enter our new password and its repeat. Best wishes, Walt ***********************************************

Pat, here is email I received back from Rootsweb this morning when I requested to change my password. This email address was used to request changing the password for one or more administrator accounts for a web site hosted at Rootsweb. In red is where the period is missing. I am not showing the completed link as on the part in red is incorrect. If you did not make this request, you may safely ignore this message. Below is a link that will take you to a page to change the password for your account: Change password for account: wlsetzer https://useraccountrootsweb.com/websites/changePassword?requestId= This password change link will expire in one hour. Wayne Date: Thu, 02 Aug 2018 10:23:06 -0400 From: Pat Asher <pjroots@att.net><mailto:pjroots@att.net> Subject: [FreeHelp]Re: A Users notes To: Freepages Web Sites <freepages-help@rootsweb.com><mailto:freepages-help@rootsweb.com> Message-ID: <201808021423.w72ELhh6025503@mx0b-002f8e01.pphosted.com><mailto:201808021423.w72ELhh6025503@mx0b-002f8e01.pphosted.com> Content-Type: text/plain; charset="us-ascii"; format=flowed At 09:42 AM 8/2/2018, Wayne Setzer wrote: Did notice that the request to change password reply has not been corrected as of this morning. Still missing the period. Where are you seeing the incorrect URL? Pat A. ------------------------------ Subject: Digest Footer -To contact the freepages-help list administrator, send an email to freepages-help-admin@rootsweb.com<mailto:freepages-help-admin@rootsweb.com>. -To post a message to the freepages-help mailing list, send an email to freepages-help@rootsweb.com<mailto:freepages-help@rootsweb.com>. __________________________________________________________ To unsubscribe from the list, please send an email to freepages-help-leave@rootsweb.com<mailto:freepages-help-leave@rootsweb.com> with the word "unsubscribe" without the quotes in the subject and the body of the email with no additional text. ------------------------------ End of FREEPAGES-HELP Digest, Vol 13, Issue 143 ***********************************************

At 09:42 AM 8/2/2018, Wayne Setzer wrote: >Did notice that the request to >change password reply has not been corrected as of this morning. Still >missing the period. Where are you seeing the incorrect URL? Pat A.

Thanks Judy, Yes I saw the blog from Anne late last night and was able to change my password correctly and access my web pages via filezilla. Also this morning I find my SSI's now working. Did notice that the request to change password reply has not been corrected as of this morning. Still missing the period. Now to update all my pages as I have made many changes since Rootsweb.com was taken down. Hope to have all pages updated within a few days. Website is https://sites.rootsweb.com/~wlsetzer Wayne --------------------------------------------------------------------- > Date: Wed, 1 Aug 2018 21:40:21 -0400 > From: JFlorian <cageycat@gmail.com> > Subject: [FreeHelp]Re: A user comments on the rootsweb problems > To: Freepages Web Sites <freepages-help@rootsweb.com> > Message-ID: > <CAE5hz-D=eUKGQiZSi=Ei6xcnOfxz0z-aXjmdZs89cDh9vGok0g@mail.gmail.com> > Content-Type: text/plain; charset="UTF-8" > > Hi Wayne, > > Did you see a message from Anne earlier today saying that folks who can't > sign in should change their passwords? > > Judy > > ------------------------------ > >

At 01:25 AM 8/2/2018, Bryan wrote: >Before the Rootsweb Doomsday I could have two folders (genealogy and >family) separated under my logon name. One folder was the Parrott >family (genealogy) the other the Bell family (family). >Earlier I had an extensive correspondence here about this arrangement: >https://lists.rootsweb.com/hyperkitty/list/freepages-help@rootsweb.com/thread/31701/ >[https://lists.rootsweb.com/hyperkitty/list/freepages-help@rootsweb.com/thread/31701/] >and got it worked out on the old regime. >Under the new regime I can't seem to get it to work. >Has anyone got a new experience for this? You should be able to login to any of your directories via ftp:// http:// access will have to wait until RW figures out a new URL structure. There are some other problems related to URLs that are also being looked at. Pat A.

At 09:25 PM 8/1/2018, Wayne Setzer wrote: >Although I can connect to my website ( >https://sites.rootsweb.com/~wlsetzer<https://sites.rootsweb.com/%7Ewlsetzer> >) I notice that the SSI's ( <!--#include virtual="./ssi_header.txt" >--> ) that have been working for years is not working. Did they >switch webservers from what was being used to different webserver >software meaning we will have to switch the SSI's format. Not sure >what else is not working on my webpages at this time. Server side includes have been installed and are working now. Pat A.

I just changed my password to one that has 13 characters and it immediately worked in Filezilla!! [image: photo] *Rik Rasmussen* rikrasmussen@gmail.com Wake Forest, NC <http://facebook.com/rikrasmussen> <http://twitter.com/rikrasmussen> -- [image: photo] *Rik Rasmussen* rikrasmussen@gmail.com | Wake Forest, NC <http://facebook.com/rikrasmussen> <http://twitter.com/rikrasmussen>

I saw it, I did it. Did not help. On Wed, Aug 1, 2018 at 9:40 PM JFlorian <cageycat@gmail.com> wrote: > Hi Wayne, > > Did you see a message from Anne earlier today saying that folks who can't > sign in should change their passwords? > > Judy > > _______________________________________________ > Email preferences: http://bit.ly/rootswebpref > Unsubscribe and Archives > https://mailinglists.rootsweb.com/listindexes/search/freepages-help > Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: > https://ancstry.me/2HDBym9 > Rootsweb Blog: http://rootsweb.blog > RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb > community > -- [image: photo] *Rik Rasmussen* rikrasmussen@gmail.com | Wake Forest, NC <http://facebook.com/rikrasmussen> <http://twitter.com/rikrasmussen>

Anne, I reset password again yesterday, still not working today for sftp. user name is bowenfamilytn I still get: Status: Connecting to sitesuser.rootsweb.com... Response: fzSftp started, protocol_version=8 Command: open "bowenfamilytn@sitesuser.rootsweb.com" 22 Command: Pass: ********** Error: Authentication failed. Error: Critical error: Could not connect to server Rik Rasmussen [image: photo] *Rik Rasmussen* rikrasmussen@gmail.com Wake Forest, NC <http://facebook.com/rikrasmussen> <http://twitter.com/rikrasmussen> On Wed, Aug 1, 2018 at 12:03 PM Anne Mitchell <annerootsweb@gmail.com> wrote: > We had a bug in the password code that would allow you to enter 10 or 11 > character passwords but they didn't go through. The result page said it > did, but it didn't! > > As of now, you can have 10 to 32 character passwords, but if you entered a > 10 to 11 character previously, you need to RESET it. > > https://useraccount.rootsweb.com/websites/requestChangePassword > > For those of you who felt like you were losing your minds, I am sorry. :-) > > Anne > > -- [image: photo] *Rik Rasmussen* rikrasmussen@gmail.com | Wake Forest, NC <http://facebook.com/rikrasmussen> <http://twitter.com/rikrasmussen>

As has been said repeatedly on the Rootsweb-Help List, RW is currently working out the URL structure for all the other sites under freepages. Techs weren't aware how vast our sites were, with 9 or more possible "categories / directories" within 1 ~accountname. Just give them more time to figure it all out. Several of us provided the category titles (genealogy; history; family; religions; etc etc) so they'll find all the sites.

Good day Before the Rootsweb Doomsday I could have two folders (genealogy and family) separated under my logon name. One folder was the Parrott family (genealogy) the other the Bell family (family). Earlier I had an extensive correspondence here about this arrangement: https://lists.rootsweb.com/hyperkitty/list/freepages-help@rootsweb.com/thread/31701/ [https://lists.rootsweb.com/hyperkitty/list/freepages-help@rootsweb.com/thread/31701/] and got it worked out on the old regime. Under the new regime I can't seem to get it to work. Has anyone got a new experience for this? Cheers Bryan