In message <[email protected]>, Keith Simpson <[email protected]> writes >I have a new transcriber who is having a problem downloading thier first >scan. They are using TURNPIKE? Which I believe is something to do with DEMON >ISP. Can anybody help please. Using Turnpike 6.04U Turnpike is the email/news reader. Connect is the part of the program that gets them online and they'd then download via their browser. I think the problem is FreeBMD rather than at the transcriber's end as I can't get on it at all now - other sites are fine. also failed uploading a file through WinBMD. However, if it persists, your transcriber can email me directly if s/he wishes. -- Philip Powell Looking north across the Derwent Valley and Northumberland to The Cheviot