Tony, That is a very common error which happens usually when the FreeBMD website is overloaded and unable to respond to WinBMD's upload request in time. It is often the case that the file has actually been uploaded and the transcriber should login via Manage Your Files and check that first. If the file is there and complete then there is nothing else needed, otherwise they will just have to try the upload again at a less busy time. Ian ----- Original Message ----- From: Tony Meighan To: [email protected] Sent: Tuesday, November 09, 2004 4:29 AM Subject: Advice please! Tuesday, November 9, 2004, 10:23:56 PM Hi, One of my new transcribers has been trying to upload a file and persistently receives this message; "Error number 11004 - valid name, no data record of requested type. Please report this error." What action should she take? -- Regards, Tony ==== FREEBMD-SYNDICATES Mailing List ==== Need to get a fast answer to your transcribing problems? Go to the Transcribers Knowledge Base at http://FreeBMD.RootsWeb.com/vol_faq.html ============================== Expand your family tree. Search more than 200 million names in Ancestry.com's United Kingdom & Ireland Collection. Learn more: http://www.ancestry.com/s13968/rd.ashx --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.791 / Virus Database: 535 - Release Date: 08/11/2004