Hi, Some of you may have noticed a request for assistance that was sent to the Discuss list yesterday by one of my transcribers, See below. The problem that this lady is having is that when she opens the scan it appears smudged therefore is unreadable from approx the third line downwards. I have downloaded the very same scan and there is absolutely nothing wrong with its appearance. If anyone can offer any suggestions or would care to view a copy of the smudged image please contact me, I will fwd example. -- Best wishes Tony Meighan Hi All, I am having problems with scans. After I have done all the correct things to get the scan, when I go to open it either in Irfanview, or via WinBMD to transcribe, only the top three lines of the scan are readable on some and the others have long black lines as though the image has been dragged through a printer. This happened to one out of 8 files. I had been allocated the first lot to transcribe - only 1 readable. Second lot all four were the same yet I copied the whole series of the E letters to see what happened and all of them were OK. Can anyone help me please. Regards, Di

Hi Tony I had this problem with a transcriber who thought the black area of scan was real , and only did the top portion of each column. I think the problem is either an interruption of the connection during download, or a problem of lack of memory on the receiving computer. Three possible routes 1. Transcriber to check on available computer space and clear out some old internet files. 2. Transcriber to attempt download at one of FreeBMD's quieter times - after 2300 UK time and before 0800 UK time for example. 3. Someone - co-ordinator or transcriber's friend/relative with better internet connection - to download the scan and forward it by email when slow connection is less likely to mangle it than on a download. A further thought! . If you try to 'Open' a tif file in Windows XP direct from the web site you can get smeary mess. If you 'save' it ( right-click and 'save target as' from the quarter page of scan links' ) and open it afterwards once it is saved you get a much better result. I think you need to check what computer operating system and modem speed she has, and exactly how she is trying to acquire the images from the site. I hope one of these suggestions is on target. Jeff Co-ordinator of the Jeff Coleman syndicate of volunteer transcribers working for FreeBMD > > > > > > > > > > > > > > > > > ==== FREEBMD-SYNDICATES Mailing List ==== > For those in -L mode, to unsubscribe from this mailing list please send the command UNSUBSCRIBE in the body of the message to - > [email protected] > > ============================== > You can manage your RootsWeb-Review subscription from > http://newsletters.rootsweb.com/ > --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.745 / Virus Database: 497 - Release Date: 27/08/2004